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Hotel Terramar

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Hotel Terramar
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484 Reviews from our TripAdvisor Community

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Showing 125: English reviews
2 reviews
4 of 5 stars Reviewed 2 days ago NEW via mobile

Just had our first holiday in sriges enjoyed my stay at the terramar hotel yes it's midway through refurbishment but the staff made up for any shortcomings large rooms very clean and good service food not bad overall great value and what a great location will definitely return

Helpful?
Thank David J M
Croydon Surrey Uk
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

The hotel appears to be mid renovation. Our room had a Mountain view & balcony which was pleasant. Our bedroom had elements of not being finished off. The shower & toilet was one corner of the room. Sectioned off by the frosted shower glass. The obviously new bin & look roll holder didn't withstand our two night stay. The soundproofing... More 

Helpful?
Thank Caroline J
Larkhall, United Kingdom
1 review
3 of 5 stars Reviewed 1 week ago via mobile

Very disappointed. Our room had no drawers to put our clothes so had to live out of suitcase on floor. Our room (529) had a shower with at least 6 inches of black mould on wall. Also no soap holder. Linen and towels however were excellent. Certainly not 4 star.

Helpful?
Thank davidcarol76
Juan Carlos C, Director General at Hotel Terramar, responded to this review

Dear customer, first at all, thank you for your comment on Tripadvisor. I feel very sorry about your apparently bad experience at Hotel Terramar. Well, we know that the hotel needs to be refurbished. That's why we are working on it already. Our rates were the lowest ones in comparation to the other hotels of the área, considering this fact.... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Just returned from a 10 night stay in terramar and overall I'd say it was a 3 star in my opinion but once refurbishment is complete it has potential to be 4 star. I wrote a very long review going in to detail but deleted it all and decided to do a pro's and con's instead so here goes. Pro's:... More 

Helpful?
Thank Baild10
Juan Carlos C, Director General at Hotel Terramar, responded to this review

Dear customer, thank you so much for such a detailed comment on Tripadvisor. I know you are right concerning more tan one point, but, as you mentioned before, the hotel is being refurbished right now and, for sure, after that the hotel will experience a big change. We take not of all the comments of our customers in detail, they... More 

Manchester uk
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Travelled on a package with Jet2. 4th floor with a view straight down the Paseo Maritimo. The hotel is tired and due to close for a refurbishment. The room had been refreshed but was devoid of soft furnishings so it echoed badly. As did the neighbours and the room above. Which kept us awake sometimes. Aircon worked perfectly and the... More 

Helpful?
Thank PeteManchesteruk
Juan Carlos C, Director General at Hotel Terramar, responded to this review

Dear Mr. Pete, thank you so much for your post on Tripadvisor. We appreciate it very much. The hotel will experience a big change in the next months. It will be completely refurbished, so next year, when everything is finished, it will become the best hotel in this area. It would be great if you could visit us again in... More 

Warrington, United Kingdom
Level Contributor
4 reviews
4 of 5 stars Reviewed 2 weeks ago

We have just returned from our 8th visit to Hotel Terramar over many years Yes there is still much to complete with the upgrading, but this is still a hotel with great character with a superb team working in ALL departments. We are alredy looking forward to our 9th visit.

Helpful?
Thank keithasimpson
Juan Carlos C, Director General at Hotel Terramar, responded to this review

Dear Ms. Simpson, thank you so much for your positive comment on Tripadvisor. Posts like yours make us feel proud about our job. As you know, we are refurbishing the hotel nowadays, so, for next summer 2017 the hotel will be completely rebuild and it will experience a change of 360 º. This is to say, for your 9th visit... More 

Level Contributor
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

We've just spent 6 nights at the hotel all inclusive in a superior room with a huge balcony and views of the sea overlooking the gardens and the mountains, room was very big and nicely decorated, simple but exactly what we needed. We ate in 3 of the 4 restaurants and enjoyed all of them, the bbq one in the... More 

Helpful?
Thank Sophie K
Juan Carlos C, Director General at Hotel Terramar, responded to this review

Dear Sophie, thank you very much for such a positive and lovely post on Tripadvisor. We appreciate it very much and we would like to thank you in the same of the whole Terramar staff. We know we have to change some things regarding our facilities and that's the reason why Hotel Terramar will be close for a few months... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Great location and view, good food, service OK. But........the receptionists need some more training, they are not nice and attentive at all.They have no idea how to handle customer's complains. The only one who knows what a smile is and is able to greet you in English was the girl working in the bar. Don't expect to find a hair... More 

Helpful?
Thank MorningStar7871
Juan Carlos C, Director General at Hotel Terramar, responded to this review

Dear customer, first at all, thank you so much for posting a comment about your stay on Tripadvisor. Regarding the reception attention, I have to confess that I'm very surprised about that. Normally, the guest leaves the hotel with a very good impression about the reception staff and, in general terms, about the whole staff... Well, I'm sorry that in... More 

1 review
2 of 5 stars Reviewed 4 weeks ago

The first night we stayed we had some awful room. It was not clean in fact it was awful. But then we got a upgrade to a newer one and it was 10x better clean the shower worked good view. I went for a look around the hotel not just inside and I was shocked how much land there was!!!... More 

Helpful?
Thank Ben M
Juan Carlos C, Director General at Hotel Terramar, responded to this review

Dear Mr. Ben, what a wonderful post on Tripadvisor! Thank you so much for that! You are completely right: we need to modernise some areas in order to become a 5* hotel. For sure, after the refurbishment, it willl be the best hotel in Sitges and around the area. We hope to welcome you back soon. This way, you could... More 

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1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed August 12, 2016

We have just returned from a great and easy going 10 day all inclusive stay at Hotel Terramar, Sitges and say thanks to the hotel for making it so. We booked directly with the hotel and knowing it was being refurbished communicated with them beforehand and they put our mind at rest with helpful, honest replies and information. There wasn’t... More 

Helpful?
3 Thank Stephen D
Juan Carlos C, Director General at Hotel Terramar, responded to this review

Dear Mr. Stephen, thank you so much for your super positive commment on Tripadvisor. We feel so proud about our job after reading your wonderful post! It was a pleasure having you and your family allocated at our hotel. We hope to welcome you again soon, perhaps next year, when the whole hotel will be refurbished... In the name of... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
About the property
  • Beachfront
  • Wheelchair access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting

Additional Information about Hotel Terramar

Address: Paseo Maritimo 80, 08870 Sitges, Spain
Location: Spain > Catalonia > Province of Barcelona > Sitges
Price Range: $93 - $311 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Terramar 4*
Number of rooms: 209
Reservation Options:
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Also Known As:
Terramar Hotel Calella
Hotel Style:
#14 Luxury Hotel in Sitges
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