A well kept establisment clean and spacious rooms.Pleasant garden setting with a swimming pool and sunning area. Location ten minutes walk to Sitges Town or taxi 5 minutes road trip. Good location for beaches and walks.
The hotel is in a great seafront location and the rooms though acceptable in size are in need of a refresh. The air conditioning in my room wasn’t adjustable and it was a cold early autumn evening with a storm, it was very cold in the room which was not made up with duvets or blankets on the bed. Eventually I found a small fleece blanket in the cupboard but this was in no way sufficient to keep warm in the frosty aircon. A bad nights sleep was had overall and without individual climate control and sufficient provision on the bed to keep warm I couldn’t possibly recommend this hotel. The service however was pleasant and efficient and I did not try the restaurant.
The main challenge is that what was told and what we get are not in line. As usual (it may be not as I will refer to it) the managing director will write Apologies for not exceeding your expectations. Before exceeding expectations please meet the expectations. The room are small for family. The room and bathroom were not clean and for the first night there were sand in the bed of the kids.... As a Customer you are considered as an idiot. We were told breakfast is free for kids up to 12 but then we were told Not.... We noticed the soap distributors were not functioning.... the cleaning lady came in our room to show us how it worked while we said it was not functioning. After plenty of complaints and the cleaning lady as we show her it was not functioning, one of them was replaced by a new one. The swimming pool is not clean and we did not see anyone cleaning it. Same for the transat while there is the Covid. The food at the restaurant is average better to avoid if you can.…
Hotel is in a peaceful location but is easily a 20 min walk from the resort centre. The rooms are spacious and clean. I can't fault the measures put in place for COVID-19 . However some of the staff have serious attitude problems .
Very nice hotel, twin double beds, dogs allowed parking, only downside rather a long walk into town if raining and restaurant not yet open as it was when I stayed there. I have stayed here twice and will return
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