We stayed at Hotel MurMuri three times previously and had a favorite room overlooking the Rambela. I pre-paid for the same room. We arrived to find the hotel gutted with construction trucks outside. It was not open and now the hotel will not return my money.
this hotel used to be better a few years ago but still when you compare with around , it s in that categorie a good place to stay. the restaurant is not the best , you can find on your own around better places follow tho people who look like they live in barcelona... the only thing no coffee service in the morning early...you have to used in room coffee machine .
We travelled in April 2018 4 friends and stayed in appartments with 2 bedroom. Very spacious appartment : full kitchen, living room, 2 bedroom, 2 bathroom. Perfect for friends or family travel. Note, appartment part of hotel is in separate building - ca 5 minute walk. Breakfast in in main building - ok selection. Hotel located just very good to many sightseeings and good restaurants!
The hotel it self is good the rooms are comfortable and the location is great my issue is with the way they treat the guests. Its my third time to stay in this hotel, asked for a late check out a couple of days before my check out, i was told to ask at the same day because they needed to be sure if there was availability which is understandable. On the day of the check out i asked and they said they had availability so i asked for the late check out and said that i was willing to pay for a late check as i needed the room for as long as possible. i had stayed in this hotel before and had a free late check out at 2.00 pm, they told me that they would make me pay 60 euros which is half a full night at this period and that i could only keep the room till 4.00 pm max, i needed the room till 5 which is only 1 hour difference but they refused. when i told them that they gave me free late check out till 2.00 pm before and this time i was paying 60 euros for only 2 hours they answered well its because you booked with booking.com if you book with us directly its much better and we can do more for you. Once that was said there was nothing more to be discussed as obviously they have different standards for their guests. Its a shame to see a nice hotel like this being run in this manner. No talent whatsoever in dealing with guests.…
Front desk staff very young handsome Mr Pal is very courteous well mannered and beautiful tall Ms Jouna also, make comfortable with very high English speaking skills Excetlocation location few steps away from Diognal Under ground Metro station connected to Airport on additional additional ticket of EUR 6.50.mostly all tourist attractions on walking distance. Hotel is very good, But negative about hotel ,tea coffee making in the room at very high cost,no guests usees, minibar and coffee machine take lots space in the Room. Management must take care of providing tea coffee kettle for guests in the room , they charge very high
Nice cozy hotel! Great location in the middle of everything. Restaurants, tapas, shopping. Sweet and helpful staff. My 4th time there and I’ll be back. I’ve been alone, with friends and with family. All loved it. We like small hotels with charm and personality. Her we found it 👍
I stayed at the Hotel Murmuri in August this year with my family. The rooms were fine and the location is good. However, security is an issue. My luggage was stolen from a locked storage room in the hotel. I am aware that Barcelona is known for pickpockets but I do not expect to have my bags stolen from my hotel. It has now been over 3 months and we have had no progress from the hotel in pursuing their insurance claim. Very disappointing for what is supposed to be a customer focused boutique hotel. It seems that since we left there has been a case of ‘out of sight out of mind’ as the hotel staff are not progressing this. The general manager has not responded to a single email over the 3 month period. Disappointing and ruined what was otherwise a nice holiday.
We were very close to everything, and even the airport was only a 20 minute cab ride. 24 hour concierge, very quiet rooms. The staff was extremely helpful. Our room was clean and very comfortable and I only wish we had a few more nights there.
We had asked for early check in and they were unable to provide this in the hotel itself so we were offered an apartment round the corner. The apartment was lovely 2 bed with everything you needed including dish washer etc. I could have quite happily have lived there. The hotel itself is lovely smart dining room with good food and a pleasant bar. The staff were lovely too.
The apartment is clean and tidy, location is good, walking distance to some tourist spots, convenience store is just opposite to the apartment, the staff bringing us to the apartment was nice and helpful, we had a great time in barcelona with this apartment!