Stayed one night at hotel and had dinner there. The rooms fairly small, take largest room. The hotel lobby and restaurant is beautiful. The bar is warm and gorgeous. Something missing tho. The room is cold looking, the food ordinary. Granted it was January and very quiet Staff was nice
We loved our experience in this hotel. It is beautiful at every turn. You are inundated with charm at this place! We stayed in a larger Egyptian room, and it was spacious and full of high end details and amenities. The breakfast is really wonderful, especially when you can dine out on the patio. The rooftop pool area is very small, but it makes for a nice break between activities and it offers stunning views of the city. The reception staff were remarkably welcoming and the service was very friendly throughout our stay. The location is nice, too, because you are a bit removed from the overly touristy Ramblas, but still a very close walk to it. You are also close to the metro station and it's easy to get taxis to where ever you wish to go. Ok, so there are a few minor downsides. The gym is laughably small. Don't count on using it if you are a grown person who actually likes to work out. There are plenty of gyms in the area to go to (you'll have to buy a day pass for them, of course). The rooftop pool should be adults-only - it's quite small and not set up for kids at all and unfortunately parents desperate to entertain their children on vacation, let them take it over and ruin the ambience for everyone else. This happened only once while we were there, but just don't count on it being a calm, relaxing place to get a drink and take a dip. Finally, you kind of have to track housekeeping down to clean your room if you weren't ready for it the first time the housekeeper passes by. Having said that, they seem very happy to clean it once you let them know.…
My husband and I spent a fabulous weekend here, and we plan on recommending it to many of our friends. It was absolutely beautiful. Special thanks to Alex, Reyes, Nabil, and Ricardo. Everyone who helped us was so kind, warm, and welcoming. The property itself was spectacular, comfortable, and special. We will definitely be returning!
WARNING: My laptop was stolen from our room. The door was never left open and we never removed the laptop from the room ourselves. The laptop was then wiped. The hotel claims not to know anything about it. I have gotten the Ambassador team involved and that hasn't helped either. We travel often and to many countries and this has never happened to us before. It is extraordinarily frustrating. Aside from that, even before the laptop went missing, we decided to check out early. There was a lot of street noise at night - the hotel was unhappy about it and charged us an extra night. Housekeeping did a poor job of replacing amenities and the towels, robes, and sheets were very very well-worn and almost bare in some areas. For the price, it was very disappointing. The common areas are beautiful, as is the breakfast area. But the rooms (even the 'upgraded ones') left much to be desired. They really needed renovation. The beds had these odd mattress covers on them, probably because of the condition of the mattresses. I honestly didn't want to investigate too much further. …
The terrace of the restaurant is amazing. It’s so nicely decorated / furnished. Try to get a table there. The building / rooms are in general wonderful. This is a very good place for special occasions. The food is very good and the service is outstanding.
This is a newer hotel in the Autograph Collection. Small and intimate and amazing old building which was actually cotton house--the interior architecture is amazing and worth a visit to the bar to view if you do not stay here. Location of hotel is outstanding especially if you are doing the main attractions. Everything within a short taxi ride or a nice walk Staff overall was outstanding. Front deck and concierge were amazing and could not help you enough. I cannot say enough about the concierge and the front desk staff—helpful, enthusiastic, interested and customer oriented. Rooms on small size but efficiently organized—almost to the point of being a bit stark. We up graded to a room higher up and were pleased. Thermostat in room was unsat—had to have a tutorial to figure it out especially moving from air con to heat or vice versa. First couple of days, we had to call down to front deck to have them adjust the temperature from their location which they can do. Thermostat is just too complicated for a hotel room--GM should consider a different option. Breakfast buffet was good but not great compared to other similar price-range hotels we had stayed at in Europe. I was disappointed and felt it was a bit on the cheap side that you had to pay an upcharge to get a cooked entrée including eggs, waffles or pancakes—and none of these were available on the buffet. The buffet was more of a continental breakfast. We were at the Lisbon Ivens Autograph Collection in October, new in last two years, and no comparison with the breakfast. When you are paying the rates we pay, I simply expect better on the breakfast. Management needs to look at this. Restaurant-bar we simply loved. One of nicest we have experienced. Beautiful library area, large beautiful dining area with a lovely outside courtyard dining area—lots of options—very special place for a drink, to relax for a few hours, or to get some tapas or meals. Great place to have a drink and relax. The Tapa menu is available all day and we had lunch there several times and food was excellent. Finally, this is obviously a very well run hotel and the staff are trained for customer service. Well done by management. Overall a fantastic stay at great hotel. …
To be honestly the bedding at here super comfortable nice and clean. The location is very convenient you can walk to all the hi light. The restaurant is very nice all the foods are high quality. Staff are friendly and helpful. I don’t like one thing the room is very small and the bathroom does not have an exhaust fan, spring door. It will always be blacked out. no ventilation The bathroom cannot be dried.
Beautifully restored classic structure. Very well located. We enjoyed a comfortable room with an extra large double bed with a balcony overlooking the courtyard. The first floor’s magnificent library and lounge is a highlight. Rooftop exercise pool with a view toward the Sagrada Familia is a nice touch. Welcoming and accommodating staff.
Stayed here 4 nights. Charming historical building; super location; excellent staff; nice public spaces; excellent bar and breakfast dining room. Room was well appointed. Only issue was (apparently) insufficient housekeeping staff. On two occasions, our room was not cleaned. Explanation was that the housekeepers were consumed by cleaning vacated rooms for new guests and ran out of time before their shift ended. That needs to get fixed!
We thoroughly enjoyed our stay at Cotton House. Not only is the location ideal, the hotel is beautiful and a very significant old building. The rooms are large and very comfortable with the best beds. Reception made us feel welcome as soon as we stepped in the door. Our room was ready and Reyes gave us a brief tour and history. He is delightful and always greeted us with a smile. I would return and stay for an extended period because I fell in love with Barcelona in general. Thank you to everyone at Cotton House, you made our stay enjoyable.
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