We stayed at the Casa Fuster 11 years ago and when we found out we would be in Barcelona again this year we did not hesitate to return to this fabulous hotel. The staff are very outgoing and extremely helpful - from the doorman , to the check in person, the concierge and the dining room staff. The room we had was amazing - the view could not be beat , the bed was extremely comfortable and the bathroom luxurious. Hopefully it won't take us another 11 years to return.
This hotel is amazing! The staff are friendly and helpful. The food is incredible and the room was fantastic!! Great location as well!!! We would return in a heartbeat!!!! Do not hesitate to stay there!!!
Some rooms are better than others, but all you have to do is ask the reception staff and they will let you change your room on your last night so you can have a "room with a view" like that on the fourth floor. They did it for me. How nice! The 30 Euro all-you-can-eat breakfast buffet is to die for -- honestly, the creamy scrambled eggs were the best I've ever had. All the breads are soft, moist, and tasty. The bacon, sausages, and uniquely Spanish meats couldn't be more delicious. The coffee is good, strong European coffee and the OJ is the freshest you'll ever have. All the staff literally bend over backwards to help you. My room hadn't been cleaned by the time we came back from a day-outing and the hotel gave me and my companion unlimited free drinks -- both alcoholic and non-alcohol -- while we waited for the room to be cleaned. I bought three suits at a store called Macson and Omar offered to have them shipped to America for me so I wouldn't have to deal with extra luggage. I left my Maui Jim sunglasses in the room and Omar retrieved them for me on my way to Madrid and included them in the package used to ship my suits back. The location is to die for. As an intellectual property lawyer, every last brand name you can imagine is literally at the doorstep of the hotel. The beach is just a 20-minute subway ride away. This is it! Do yourself a favor and stay at Casa Fuster Hotel. The service alone from the nicest and friendliest staff in the world is worth it! Thank you!…
Just to let you now my husband and I stayed at this beautiful hotel in Barcelona for a couple of days before we went on a cruise. The room was very large and charming. We were within walking distance of a lot of cafes, shops, museums, etc. It had a roof top in which you could sit and relax to have a drink and munchies. The views were beautiful at the top. The wait and hotel staff were amazing and were very accommodating. This hotel will be our choice when we return to Barcelona.
One of the most special hotels we have ever been lucky enough to stay in. Nothing is too much trouble for the staff. The rooms were huge and beautiful and the breakfast amazing. Location perfect - close to all the sights and walkable to Gracia which has great restaurants
Luxurious property with amazing staff! Our rooms were perfection and extremely comfortable. Hotel sent us flowers and chocolates/champagne our first 2 days staying which was a very nice touch. Adjoining suites to stay with our family was perfect as we felt we had our own space yet close by. Hotel is close to a lot of good sites in Barcelona and rooftop feel is great. Pool can use a little work, but other than that, a spectacular stay at this beautiful hotel.
Hotel staff works awful. We came specially for one night with a family of 5 persons to celebrate our son’s Birthday, we wrote an e-mail two weeks before the arrival: we asked to bring the balloons in his room (and a piece of cake with a candle). They confirmed it. On the day of Birthday the staff didn’t do anything at all. Even when I called the reception and asked why they didn’t bring what I asked, they did nothing. No one brought a piece of cake or the balloons. We checked out, being absolutely dissapointed. Never again. Absolutely unprofessional staff, beginning from from guest relations, reception staff and hostess at the breakfast.
If you want to feel wealthy and looked after, this place will do it. Old school elegance, amazing features. We stay in some very nice places, but this place really made us feel we had arrived at the top. Perfect location for walking the sites, great lively, safe neighbourhood. We had joining family rooms for our boys, so they were next door. It was perfect. Good breakfast, helpful staff. Would highly recommend this place.
Previously i had commented about this property and given it 5 stars,however not this time..the hotel really disappointed me After reaching at 4 they still had not made my room ready..after fighting with the staff they gave me a room..the housekeeping was horrible ..we had to call them several times to get anything..overall a disappointment…will not stay again at this property for sure
We had a fabulous room for our second night and would return without any hesitation, but we were given a less good room for our first night. Much negotiation ensued and we finally left very happy. The staff were all great, couldn't have been more attentive. The hotel is very central, and there's great rooftop bar, where we had cocktails both evenings. Just be careful when you book that you are clear which room you are getting (they are all the same price).