Ok the good points first: - the hotel is in a very convenient location, walkable to most major tourists spots and in a nice neighbourhood And now the rest... - there was no hot water from check in on Sunday afternoon through to 7PM on Tuesday night, the night before our check out. I understand problems happen but communication from the hotel was abysmal. They promised a refund during our stay only to renege on that afterwards and offer less than one night's rate back as compensation. - only 1 teabag provided for 2 people and not replenished during our stay - the safe didn't work - room wasn't cleaned during our stay - lots of noise from other rooms, banging doors, shouting etc (not the hotels fault but the lack of staff means there's no deterrent for noisy guests and nobody to complain to if its keeping you awake) Without the issues, this could have been a great stay. But it's a gamble. The hotel is not staffed so when you do have issues (like we did) there's nobody to help. Unfortunately I wouldn't recommend this hotel unless you have no other options. …
I stayed here with my mum and it was a great location. We wanted to be away from the touristy Gothic Quarter (a beautiful area but it tends to be pretty busy and over-priced for accom these days - it's better to visit, not stay there!) You can walk pretty much everywhere from here, or jump on a bus or metro. Gracia is a lovely pocket of Barcelona and the property was easy to find. It had a sweet little roof garden to escape to. Entry is via a pin code for the front door and also your room. The property is unattended (no recption desk), although there are people to phone if you need to. This worked fine for us; we simply wanted a base to rest our weary heads at the end of our action-packed days! The nearby Can Codina tapas/bar/cafe was very handy and delicious and there are some really interesting shops on Carrer de Bonavista around the corner. The only drawback with our room was that it was a bit on the small side for 2 people and we were on the ground floor. The weather/room was warm enough that you wanted to open the windows (which are high up) to get some air, but that meant you copped the street noise in close-up which, on a Friday night, was really rowdy til after 3am. The room was a little dark too, because of the window positioning and inadequate 'compensatory' ceiling lighting. I definitely would stay there again but I'd go up 1 or 2 levels. I wouldn't mind facing the street, but there would be way more natural light in the room and the noise might be more diffused.…
If you are looking for a no-fuss place to stay in Barcelona then this is for you. Be warned, there is no staff here it is all electronic, but everything worked fine. Our room was clean and comfortable and we loved the location. The restaurants and cool bars in the area were great.
Very good hotel for families. We took the room for 6 and it was very good. The location is exceptional, righ close to diagonal paseo de Gracia. Very good standard for room and bathroom and very reasonably priced. It is the first hotel I visit where you meet no personnel,you are given an access code with the reservation. It worked perfectly for us.
No stuff around when the problems appear. I've been there for 4 days and 3 nights. The first evening I had my safe locked, nobody could come to fix it because, the technician was out of Barcelona. First and second evenings no hot water. Third, came a guest to the hotel, after midnight who wasn't able to get into her room, because the cod number for her room wouldn't open the door so, she came to me asking for help. I thought about her feelings of helplessnes and I let her in into my room in order to call the service. I speak fluently Spanish, so I could display her feelings properl... In all of the cases no immediately help. "Wait until tomorrow..." VERY FRUSTRATING. The good things: great location, good transportation,good shops and good food around.
We were a group of 4 staying in the family suite. The conditions were ok, maybe the pictures from the internet look too fancy. The best of this accommodation is its location, walking distance to Sagrada and Guell (around 20 min). Also, the neighborhood is quiet and you have breakfast options nearby. You do not have a reception and you get inside by using various codes for the doors. In the last 2 days we did not have at all hot water and one of the beds was really unstable and shaking in case you turn during the night. On the bright side, we had cleaning every day and they would change the towels in case you leave them on the floor.
This hotel is virtually non-staffed, but that does not deter from the experience. You receive two codes to enter the property--one code if you arrive before the official "check-in" time of 2:00 p.m. or leave after the official "check-out' time at noon, and one to access the hotel and room during checked-in hours. There is manned phone from 11 a.m. to 7 p.m. and a number to all for emergencies. The "manual" provided in the room gives all of the information you may need, from metro locations, taxi services, and laundry services, to instructions on how to operate the thermostat. We called twice--once for an iron (which they had) and once to change the time of our airport transportation: more on that below. The cleaning staff were also helpful with our questions. The hotel does have luggage storage and bike storage, but be warned--the cages will not fit large suitcases and they appear to be designed for travelers with backpacks or luggage that fits the overhead compartment in airplanes. My husband and I were planning on chaining our suitcases to the bike rack with the cord-locks we had with us, but we ended up not needing storage. The entire hotel was immaculate. We had Room 3, which is the first room you see upon entering. The hotel has two entrances--a main entrance with a "lobby" of some sort. The lobby has a telephone and several pamphlets for activities to do in the city. There is then another keypad to a set of glass doors to enter the portion of the building where the rooms are. Even though we were in the main traffic area of the hotel, we did not really hear anyone coming in or coming out. There are signs everywhere reminding people that this is a "quiet" hotel and for the most part, everyone seemed to respect that. I heard one couple come in with luggage--one woman came in talking loudly before she was shushed quickly by her traveling companion. The room itself was quite spacious and my husband and I had room to have our three large suitcases open at the same time without blocking doorways or the bathroom (we exported more than we imported--mostly in wine). It was an L-shape around a small open "core" of the hotel that let in sunlight. The room did not have a refrigerator, but had a safe, a tv, a desk, two night tables, a large door/window into the "core" of the hotel facing the door in and another large window by the bed. The bathroom was on the smaller side, but adequate. Water pressure in the shower was good. The bed was a little worn, but comfortable. The hotel has a roof terrace where my husband and I sat and nursed ourselves with a bottle of wine. It's located near the Passeig de Gracia with all of its designer stores, but it's also near the center of the Gracia neighborhood, with two "village squares" where we would go to have tapas and a drink and watch the neighborhood kids and dogs play in the square. There is a main road down the street where we never had any problems hailing a cab. It's a 12-min./8 euro trip to Park Guell and you can walk to Casa Mila and Casa Battlo from the hotel (5-10 min. and 10-15 min. respectively). We didn't drive in, but there are two parking lots with extended stay parking within 2-3 blocks of the hotel. There is also a laundromat (with laundry service if you like) about four blocks away. If you exit the building and turn left and keep going up the "street" (it changes names several times), you'll eventually come to one of the squares--when you enter the square, stay to the right and it will be at the end of the square on your right. If you want a relaxing, quiet time in Barcelona away from the main tourist traps and near good food and drinks, this is the perfect hotel.…
We stayed in room 12 for two nights. The location was fabulous. Wonderful neighborhood- hip and charming. We are a family of 4 traveling with 2 other family members (grandmother and aunt) so Room 12 with 6 beds was great and a great price! We didn't mind the no-staff on site except on Sunday before we left when no one was answering the phone lines. The wifi wasn't great either. My only other comment is that the strict "no food" in the room policy is fine but there is no space to have a snack if it's raining outside. The terrace is beautiful when it's sunny but when it's raining there's not where to have a snack. Overall, great stay- clean big room and a perfect location!! One more thing- the transportation from the airport was great! Easy and reasonable price.
I had room 8 in the basement of Casa Bella Gracia, You've heard of rooms with a view? This ain't it. There were no windows in the room. Let that sink in a moment... The room had NO WINDOWS. It was underground. There were no staff on the premises. Like a Robo-Dungeon Hotel. When you enter the foyer for the first time the phone magically rings and you wonder if you should answer. If you do, you get the door and room keypad codes. The elevator is only for luggage and has no light so it's pitch black when the door closes. There are two phone numbers to contact staff but nobody ever answers. My room was spacious but dreary. There was a huge pillar in the entry to the room. No refrigerator. A simple desk. Lots of electrical outlets in the room which is nice and rare. The room was somewhat clean except for a dirty coffee cup with somebody's used tea bag and a dirty spoon in it. Really gross. The bathroom sink has a shelf above the faucet and when the faucet handle is raised it hits the shelf, so only about 10% flow is achieved, except on the left hot water side, where it only drips. The hotel/apartment/dungeon is in the Gracia neighborhood which is nice. I'll never stay here again.…
Great hotel, very conveniently located, close to the metro station of Passeig de Gracia. We loved the independence and freedom, that the hotel offered us. We followed the suggestions of restaurants nearby and we were very happy with the choice! The luggage storage lockers were very convenient for early arrival/late departure.
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