The facilities were better than expected and the staff extraordinary!! Dinner in the restaurant was magnificent and the location perfect.. Thanks to Ivan and especially Oskar for helping us weave our way through the La Merce festivities to catch a taxi was a blessing!! Definitely worth a return visit!!
I stayed for four nights with my family of six and I can say, hand to heart, that this is one of the VERY best hotels I’ve ever visited (and i stay at all the usual four seasons/MO/Ritz/ etc given how much I travel) The rooms are good, bedding is awesome and amenities also. The place generally exudes a quiet sense of class and serenity - if there was the sound of running water in the lobby it would feel like a luxury spa. But what truly distinguishes this hotel is the outstanding people who work tirelessly to make you feel at home.Thomas at the entrance was a firecracker full of local tips even though he’s from the Caribbean! Giovanni and Marina made our amazing morning breakfasts even better. Hospitality here could put many of those super-luxe resorts in Asia to shame! Dario and Victoria helped us settle in and figured out a last-minute booking at an amazing restaurant for my son’s 18th when my own booking fell through. The hotel also found us a very reasonable hourly taxi who took all six of us to cover the many last minute items we had to get from everywhere across town (salsa shoes anyone ?) Ivan made sure my kids got home safely from a club - (including giving them stern stay outta trouble tips!) These are just some examples and there were many! At the end of the trip, Mauro took a personal interest in making sure we got to the airport on time. He sensed that something wasn’t quite right with the transfers I had booked & boy was he right! Luckily for us, he and George stayed with us and our bags: the original van did a no-show and Mauro quickly got us two taxis instead. Note that we had already checked out, so whatever happened was no longer the hotel’s business… but they made it their business and all I can say is thank you! All in a really special place with an excellent service culture that makes it truly unique. We look forward to coming to Barcelona again and staying with you!…
Just come back from a 5 night stay at the Hotel Neri & could not have been more impressed. The hotel staff & location made this an unbelievable stay as everyone was so helpful from start to finish. A special mention to Tomas & all the cleaning staff who did our room twice a day to an impeccable standard.
The Hotel Neri is truly a gem. Small—30 rooms—with a terrific bar restaurant. Located in the Gothic district..no cars. Walk everywhere… The staff is the absolute best—personable, attentive, arrange for anything—-restaurants, etc. Highest recommendation
Stayed here again recently, and I just love this hotel. It's right near the Cathedral, but on a secluded and quiet side street. You'd never find it if you didn't know it was there. The staff is so nice. The location is ideal, I wouldn't stay anywhere else. Our room was spacious and quiet. AC was great. I should note that there is a grade school on the square, but it's only busy after like 9 AM on weekdays. I love this hotel, and would highly recommend it.
Beautiful hotel in perfect location! Fabulous breakfast! Mauro, Dario, Marina & Tomas were beyond friendly & helpful! All hotel staff everywhere in the world should learn from them! They made a special difference in our stay!
We tried to get a reservation here two months before traveling, but just got shut out. So we reserved at another excellent looking hotel - bigger, beautiful, in Eixample. But i kept checking back to see if Neri had a cancellation. And one week before we left, they did! So I grabbed the room quickly. It has made all the difference! If you don't want to stay in the crowded old city, forget the rest. Otherwise, this is the place. Many spots are nearby, and even the great Gaudi casas are a 20-25 minute walk. The staff was exceptionally helpful in getting tickets, dinner reservations, etc., all with kindness and even JOY! Our especial favorite is George, though all personnel were great. There is a school in the Placa, but if the sound of little children laughing disturbs you, the windows when closed are double soundproofed. One caveat: The breakfast, paid in advance, amounts to a rather expensive fruit and bread tray, with eggs, etc. extra.…
Can’t rave enough about this place! A true five star experience from check in to check out. My husband and I kept saying how much we loved this place and can’t wait to come back to visit Barcelona and stay at Hotel Neri again! We opted to stay in the apartments that are right next to the hotel and were so glad we did. It was such a beautiful oasis, quiet, tranquil, and the perfect room to come back to after a long day of sightseeing, shopping, or whatever. There is a private pool that only the apartment guests have access to that was so peaceful and quiet. Have to give a shout out to Thomas who was a rockstar bellman. He took such great care of us during our stay! Everything about this hotel is so thoughtfully curated and geared towards sustainability. Such an incredible experience!!…
As an appreciative guest in the 5 star industry, I would like to congratulate Marina on her great work. I enjoyed her professionalism and her smile very much. Also always let guests enjoy just a drink on your beautiful terrace, thank you
Had the most beautiful stay at hotel Neri these past few days. All of the staff went above and beyond to make our stay really special, in particular Mauro, Tomas and Marina. The attention to detail was excellent, the food was beautiful and we felt really at home. Thank you so much to everyone at hotel Neri.