The Staff in the reception was really unfriendly from the first day. Sea View Room in 5 stars hotel with many many defects (for example at least one gush of burning hot water followed by freezing cold water every 30 seconds during showering, loud knocking noises on the wall until 3 O’clock in the morning, 2 small water bottles as a welcome and that it and calling the staff didn’t really change anything ( for example: the hot water thing was in the whole hotel !! ) Room Price for the night was around 242 without taxes (760 Euro for 3 nights). Sadly disappointing stay, the worst in my life.
Stayed here for the weekend with my other half as a birthday treat, room was lovely, en suite was amazing with a fantastic shower! Whole hotel was spotless and the staff were amazing and very friendly and helpful. Can’t wait to visit again! :)
The Hotel Eurostars Grand Marina is located in next to the Mediterranean Sea and very nice location. The rooms are very comfortable and clean. Just walking distance 2 minutes Christopher Colombo statue is locate and it is the start of the Ramblas walkway.
Breakfast was loads on offer but a cooked one was not good. Fried eggs were hard.Scramble eggs tasteless, baked beans like warm and no bacon, had not run out did not cook any. Coffee was disgusting, TEA everything accept YORKSHIRE TEA. Rant Over
I only stayed here for one night, but that was more than enough time for me to experience the outstanding customer service of this hotel. The purpose of my stay was for a cruise to Italy departing from Barcelona. I travel a lot so I am usually very well prepared for everything, but this was a last minute trip so I did unknowingly slack a bit. This first became apparent when I realized I had forgotten my US to Euro electrical adapter. A simple walk the front desk took care of that really quickly when they simply opened a drawer and handed me one. Now that type of service may be good for three stars, but hold on, there’s more. Now that my phone was fully charged I decided to head out exploring, and that’s when the location of this hotel came into play. It was fairly late in the evening when I headed out, but the local nightlife was still alive and well. There is PLENTY to do all within walking distance of here. So now we might be up to four stars. Here is when they earned five… I returned to my room and was getting ready for my cruise when I realized I had left all of my boarding documents in my car… back in Washington DC!!! I immediately went into a controlled panic and tried calling the cruise line. Nothing. Went through my emails. Nothing but a confirmation number. Then I walked to the front desk where I was told calmly they would take care of it. I forwarded them my email confirmation and minutes later they returned with all of my boarding documents. Don’t know how, but they were there. And that my friend is why this hotel received five stars. A special thanks to Albert, Julia, and the rest of the Eurostars team. You guys were amazing!!!…
This is a nice hotel in a great location. The city suite room we stayed in had a nice separate living area and the bed was huge. The travel cot provided for our toddler was also good quality and bedding was provided for it. Breakfast was great - huge selection of food. The bar area was also nice and relaxing. However what let this hotel down was the service. Our room was not ready when we arrived gone 7pm and they took extra time setting up a travel cot, which was annoying as we had a tired toddler and we’d contacted them ahead of time specifically to ensure this ran smoothly. Room service was usually slow too, and while there’s a coffee machine provided, if you drink tea you have to ring down for tea bags and milk, which is a bit annoying. Also, the pool was closed (November). This was not stated as a seasonal pool on the website so this was disappointing. We wouldn’t rush back but it was a nice enough hotel. Great if you (or your toddler) loves boats and heavy machinery as lots to see near the port!…
Everything was more than great,the reception the room the size of room is huge the bathroom the tub the shower great ours was family room you could separate the suit with drawing door ,the breakfast Everything awesome the terace view of the room was splendid you could see the whole barcelona withe sea view besides the location of the hotel 10 minue walk to la Rambla,very close to hop on hop off station thanks for the kind friendly reception who were so supportive and helpful
We really liked this hotel, good sized comfortable room, cleaned daily to a high standard. Excellent breakfast. Very good location, close to the beach, La Rambla and overlooking the marina. Taxi rank right outside and bus stop, including the hop on hop off bus. I don't think it deserves the poor reviews from others!
Bad service, the room was not ready in time. The restaurant had poor service and tasteless food at an overpriced price. would not choose this hotel again. The pool area was not at all as it looked in the pictures. the pool was also closed during our entire stay for no reason.
Is supposed to be a five star rated hotel but is not. Poor service, restaurant service is the worst, and the food, not to be suggested. Good breakfast however. Not in a good place if you are in Barcelona for sightseeing since it far away from everything but the marina.
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