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Pol & Grace Hotel

Priceline$107*
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#66 of 514 Hotels in Barcelona
Certificate of Excellence
06/04/2017 06/05/2017
1 room 2 adults 0 children
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Pol & Grace Hotel
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808 Reviews from our TripAdvisor Community

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Showing 337: English reviews
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Beckenham, United Kingdom
Reviewed 6 days ago NEWvia mobile

Stayed 2 nights to visit the usual touristy stuff in Barcelona. Very nice hotel, just a few stops on the metro from central Barcelona. Quiet residential area with good restaurants nearby. Room a good size with complimentary bottled water & apples. Very large comfortable bed. There is a good choice of complimentary tea/coffee available on the ground floor at all...

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1Thank Lesley10
Reviewed 1 week ago via mobile

The lobby and the hotel had such a great vibe! Staff is extremely friendly, welcoming, and resourceful. I adored the area the hotel was in, as it wasn't a super-touristy area but close enough to all the main sites of Barcelona. The breakfast at the hotel was also very tasty and worth it. When I return to Barcelona, I will...

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Helpful?
Thank Huda S
Julian D, Hospitality Manager at Pol & Grace Hotel, responded to this review

Dear Huda S, Thanks so much for your amazing words! We love good vibes and we always transmit the best we have! That´s true that our Staff is our best Value to feel you home with Friends! When we are with Friends we want them feel comfortable ,be there for all the needs they have and of course showing them...

Geneva, Switzerland
Reviewed 1 week ago

The hotel is great, nicely designed and staff are very helpful and friendly; the lounge area is fantastic. The rooms could be a bit more soundproofed, but I am also a light sleeper. The point I deduct is internet access: it requires an email address and if you read the small print it allows your email to be used for...

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Helpful?
Thank HikingB00ts
Julian D, Hospitality Manager at Pol & Grace Hotel, responded to this review

Dear HinkingBoots, First of all apologize for the wifi´s confusion. We want to keep you informed of all the latest news in the hotel. We are always creating and improving our home and we love to share it with you, that´s the reason we ask you your email adress upon the wifi connection. Happy that you loved the Experience. That´s...

Reading, United Kingdom
Reviewed 1 week ago

Fantastic location, 2 minutes from Metro. Very comfortable, enormous bed. We faced the road on the 3rd floor and thought the room might be noisy, but it was fine. Staff helpful. Breakfast plentiful and delicious. We were able to walk to nice restuarants and cafes very easily. Minor issue is the lack of mirror in the bedroom, the room only...

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Helpful?
Thank Harriett C
Julian D, Hospitality Manager at Pol & Grace Hotel, responded to this review

Dear Harriett, Thanks for your great words! Fist of all apologize for the issue with the mirror. I take notE and I will transmit to the maintenance department. That´s true that our neighborhood is ideal and totallly safe: next to the Gracia district, which is our favorite, small paradise still preserved to live the real city. We are at one...

London, United Kingdom
Reviewed 1 week ago

Hotel was ideally located, right near a train station that takes you into Plaza Catalunya in 5-7 minutes. Hotel staff were very helpful-nothing was too much trouble. Paula checked us in and she went out of her way to help accommodate us. The rooms were very spacious and clean-shower was powerful-just what you need to wake up from a heavy...

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Helpful?
Thank Tony C
Julian D, Hospitality Manager at Pol & Grace Hotel, responded to this review

Dear Tony C, What a pleasure reading yours comments! It is true that we are a 4 stars hotel with all the services plus the human factor. Staff is the base of Experience: we want you to feel home with Friends. Our shinny Paula is very good example. Always there for you to feel you comfortable. I will personnally congratulate...

Auckland, New Zealand
Reviewed 1 week ago via mobile

We had asked to store luggage on our departure date and asked a fairly obvious question " Will it be safe ? " "Yes we have the bags in a secure locked room " We did our day trip and picked up our luggage and went to the Airport. On checking i found that the money i had hidden was...

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Helpful?
Thank KiwiR0b
Julian D, Director General at Pol & Grace Hotel, responded to this review

Dear Rob, Concerning your post above, we would like to express that we feel your words are unfair and disrespectful towards our Team. In order to explain the situation, you left the Hotel on May 9th and we received your email on May 11th which we have responded right away the same day. In your email you told us textually...

Ottawa, Canada
Reviewed 1 week ago via mobile

We arrived in the Garcia District and were delighted with this gem of a hotel in the location. The staff are second to none . Offering an upgrade on arrival and having the best concierge abilities available! We knew what we wanted and they knew how to provide it, perfect marriage of talent! The room was beautiful, the right amenities....

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Helpful?
Thank jobird65
Julian D, Hospitality Manager at Pol & Grace Hotel, responded to this review

Dear jorbid65, It was a pleasure helping and taking care of you. Thanks for your gem comments: it´s exactly what we want you to feel home with Friends! Always attentive and ready to advise you to discover the real Barcelona with its secret little nooks. That´s the reason we´ve create this blackboard in the entrance. Our neighborhood for this is...

London, United Kingdom
Reviewed 1 week ago via mobile

I was really looking forward to staying here after reading all the great reviews but unfortunately it was average at best. I emailed the hotel beforehand to confirm our booking and asked if they could give us some tips to get to the hotel from the airport but I didn't get a reply. Check in was fine. The room itself...

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Helpful?
Thank Sheikh2020
Julian D, Hospitality Manager at Pol & Grace Hotel, responded to this review

Dear Sheik2020, First of all I feel very sorry for all these problems! Thank you for sharing this will help us to improve. I take note of each and I meet with the corresponding departments About the reception we have to answer any email , any phone call and ask of course how was your stay at the checkout. I´m...

Reviewed 2 weeks ago via mobile

This hotel is really great. People there are really kind and welcoming, the room was great... a perfect place to stay in Barcelona ! Moreover you will find nice places to eat in the area. A really good address

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Helpful?
Thank Roger C
Julian D, Hospitality Manager at Pol & Grace Hotel, responded to this review

Dear Roger S, What a pleasure to read you! Thanks for your good comments! It is true that our staff is the basis of the experience. Everything begins between us and then we share it with you! We are great enthusiasts in the sense of the term and especially very good friends. Our neighborhood is ideal for living the real...

Reviewed 3 weeks ago via mobile

We arrived and we were upgraded to a larger room. The front desk sorted out our details and pointed us to the drinks station; coffee, water and various teas (origami needed for the filters). The room was not huge, but the bed was. The hotel is very clean, friendly and quirky We did not take breakfast, we just needed a...

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Helpful?
Thank Richard B
Julian D, Hoispitality Manager at Pol & Grace Hotel, responded to this review

Dear Guest, Thanks so much for your wonderful words!! We are so happy to you were impressed, that´s exactly what we want for our guests! We love that you´ve loved the Experience! We want you feeling home with Friends! We are not in the Center but in a neightbourhood very Barcelona, that we love and enjoy to share with you...

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06/04/2017 06/05/2017
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Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Pol & Grace Hotel is a lot more than a 4-star hotel in Barcelona. It’s our dream. We’re a young couple who decided to give this business their name, wishing to give guests the feeling of being at home. A home that has a life of its own, because it reflects our passions. A home filled with Barcelona, its traditions and customs, literature, music and art. A home for our friends, and, as is always the case when welcoming friends and acquaintances, we treat them with care and attention, and offer them the best we have, our smile. We would like you to have a good time and go out and discover Barcelona inch by inch, neighborhood to neighborhood to find the most secretive spots, the most beautiful places, our festivals, traditions, culture and art which all makes us different. If you’d like to discover Barcelona and be a part of this unique experience, we’d be happy to welcome you at Pol & Grace Hotel! #polgracestories ... more   less 

Additional Information about Pol & Grace Hotel

Address: Carrer Guillermo Tell, 49, 08006 Barcelona, Spain (Formerly Hotel Guillermo Tell)
Location: Spain > Catalonia > Province of Barcelona > Barcelona
Price Range: $126 - $312 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pol & Grace Hotel 4*
Number of rooms: 61
Reservation Options:
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Also Known As:
Guillermo Tell Hotel
Guillermo Tell Barcelona
Pol & Grace Hotel Barcelona, Catalonia
Hotel Style:
#53 Luxury Hotel in Barcelona
#62 Family Hotel in Barcelona
#73 Business Hotel in Barcelona
#75 Romantic Hotel in Barcelona
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Questions & Answers

Here's what travelers have asked, with answers from Pol & Grace Hotel staff and other travelers.
35 questions
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Questions? Get answers from Pol & Grace Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Quiet rooms are on the side street but smaller and darker I believe. We had a great room (upgraded) facing the main road.”
Robinhood1, 4 weeks ago | Read review
“If it's too hot, ask the staff for a fan.”
O153DGphilippem, Mar 20, 2017 | Read review
“My room was on the side of the hotel on the 3rd floor. A little noisy at times but you are in the centre of a city. Room was on the warm side so I had to keep the window open all night.”
AnneSpore, Mar 20, 2017 | Read review
“We stayed on the second floor with in an inner room so had no view but the room was quite.”
jerramk, Mar 20, 2017 | Read review
“Please ask as the front is very busy and noisy”
kathleenbooth, Feb 12, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Priceline
$107* /night
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Booking.com$113
Travelocity$112
Hotels.com$112
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*Disclaimer
Prices are for 1 room, 2 adults
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