We stayed here for 3 nights in September. Nice clean hotel in a good location about 10 mins walk to Las Ramblas. There is a metro station directly outside also. We had an inner room so no view at all from our frosted window but not an issue to us as we were out all day every day. Spacious room nice warm shower with complimentary toiletries and a hairdryer. There are brewing up facilities a mini bar and iron and board on request. The breakfast was nice plenty of choice and more than adequate for us. Friendly and helpful staff. The rooftop pool is small but after a day walking round the city it was lovely to come back to and chill for an hour with a drink from the bar. The views up there are outstanding. The only slight niggle for me was the noise. Quite thin walls and a lot of banging of doors but overall i would absolutely come back to this hotel. Barcelona is a wonderful city!…
Sink was clogged and shower didn’t get hot. I loved the rooftop deck and the rooms were very spacious. We loved the location of the Hotel and it wasn’t cookie cutter. It was close to attractions and the touring excursions
Been here before and this time was such a disappointment. Rooms looking very tired, furniture broken, one-doored wardrobe. Depressing, with no natural light and noisy from the pool above! Wi-Fi an absolute nightmare - VERY poor. One of us needed to work over the time there and spent a fortune on data. These days it's a pre-requisite for any short break. Breakfast average . Staff, however are lovely!
Great location, metro outside has links to Montjuïc Cable Car and Sagrada familia. Walkable distance to la Ramblas and cathedral. The multilingual staff are very helpful. The hotel is clean and safe. Air con good, not too noisy. Beds very comfortable. Rooftop pool great to chill
Great hotel, very clean and helpful. Free tea, coffee in reception was a nice touch. Rooftop pool was a little smaller than we had anticipated but the location of the hotel was perfect for our large group to go exploring from. Thanks to everyone at the hotel !
Very helpful staff. Nice size room and bathroom (with tub and bidet) Good location, just a few easy blocks from La Rambla. Check-in isn't until 3pm, but they gladly stored our luggage until the room was ready and while we explored the city.
We stayed at Hotel Barcelona Universal for 6 days, so I could share more detailed information about it. 1. Most disappointingly, we are 100% sure my child’s important toy was forgot in our room when we checked out, but after just several hours, when I contacted the hotel for helping us finding it, this hotel just replied nothing had been found, and was unwilling to have a double check for some places I reminded kindly. This toy has been with my child for nearly 3 years, very important, but the hotel did not care our feelings. 2. Very terrible sound insulation. You could clearly hear the sound of flushing water and someone talking from the neighboring rooms, usually around midnight. 3. Service is bad. One night we found half of quilt cover was missing so that we cannot sleep, but receptionist complained it was late and we should tell them before ten o'clock. 4. Spring mattress seemed to be old and often make noise, also not comfortable. 5. The breakfast is always the same during the whole week, and has a poor variety to choose from. 6.The view from the window is not good, so most of time we just close the curtain. It was our first time to Barcelona, but honestly, this hotel is far less than satisfied, not to mention it costs about 240 euro per night.…
Hotel location good, facilities good. Staff very approachable and helpful. Breakfast good selection and plenty of choice. Also had the evening buffet. Good choice and reasonable. Would definitely go back. Lovely city.
The hotel is very good location it’s near in the tourist spot and its located in one line in metro.. the room is clean at smell good, the staff is very nice and the breakfast is good… and there is a luggage are or locker..
This hotel is a real 4 stars hotel.The location was perfect. It is near metro station. We hot five rooms and all The rooms were clean. Staff were very helpful and kind. The only problem was about internet. It wasn’t work very good