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Claris Hotel & Spa

Traveler (679)
Room & Suite (233)
Videos (1)
Certificate of Excellence

About

#89 of 519 hotels in Barcelona
Location
Cleanliness
Service
Value
Certificate of Excellence
This hotel in the centre of Barcelona is ideal for a few days of relaxation or work. Boasting comfort and high-quality service, the hotel enjoys the best location for discovering Barcelona and taking advantage of all the tourist and leisure activities the city has to offer.
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Property amenities
Pool
Room service
Restaurant
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Airport transportation
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
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Room features
Air conditioning
Minibar
Refrigerator in room
Accessible rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Charming
Hotel links
Visit hotel website
Hotel virtual tour

Location

Full view
100Great for walkers
Grade: 100 out of 100
387Restaurantswithin 0.3 miles
74Attractionswithin 0.3 miles
Neighborhood
Eixample
Passing through the glorious Plaça Catalunya, you enter the newer city district of Eixample, literally translated as “extension,” which immediately becomes recognizable by its more spacious streets and elegant atmosphere. The main artery of this sizable district, Passeig de Gracia, is lined with high-end international designer stores. Not to be outdone, the glitz and glamour of this zone is perhaps best exemplified by the comfortable and lavish five-star hotels that flank the divine and modernistic buildings from some of the world’s most recognized architects such as Gaudi and Montaner.
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2,327Reviews
48Q+A
100Room tips
Traveler rating
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Popular mentions
A great hotel in a great location Beautiful roof terrace, reception area and rooms. I would recommend this hotel for couples wanting a romantic city break. We didn't try the food as it was in such a great location with so much choice to eat out.
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Review collected in partnership with this hotel
Response from Hotel-cmanager, Remei Gómez, General Manager at Claris Hotel & Spa
Responded 3 days ago
Dear Guest, Thank you for such a positive review. We are glad that you had a pleasant stay at the Hotel Claris. We are located in the old port with a lot of nice bars and restaurants, the Grab&Green self-service shop also offers sandwiches and ready meals for convenience. Thank you for appreciating our terrace facility. Your recommendations are truly appreciated. We look forward to welcoming you back. Best wishes, Remei Gómez, General Manager
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The Hotel Claris made my stay in Barcelona amazing the staff outstanding everything was top notch they pay attention to details simply amazing. I will recommend this hotel to anybody visiting Barcelona is well centralized closed to everything.
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Review collected in partnership with this hotel
Response from Hotel-cmanager, Remei Gómez, General Manager at Claris Hotel & Spa
Responded 6 days ago
Dear Guest, Thank you for such a positive review. We are glad that you had a pleasant stay at the Hotel Claris. Our dedicated team always aim to deliver the best experience possible to all our guests and you will always find them ready to assist at any time. A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. We are indeed located centrally. Your recommendations are truly appreciated. We look forward to welcoming you back. Best wishes, Remei Gómez, General Manager
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The Hotel Claris in Barcelona, a member of the Derby Hotels collection, is a highly aesthetic facility with beautiful rooms and personnel that cannot do enough to assist its guests. But the facility falls far from the mark when it comes to overall guest comfort. The buffet breakfasts are outstanding, and the maire d’ dotes upon his guests as if they were in his home. However, the rooftop breakfast alternative offers little more than the normal breakfast at a premium price and with subpar service. Dinner at the rooftop restaurant disappoints with a strange menu of distasteful offerings and unfriendly and sparse service. We had a reservation which we decided to abandon after we visited the restaurant and viewed the menu, so we elected to order a hamburger and fries to eat in our room. The fries were outstanding. Aside from their pleasant appearance, the rooms are almost totally dysfunctional. We chose the two-story upgrade and found the second floor unappealing. Because the stairs were missing a handrail, they were dangerous and uncomfortable to navigate. Since the upper-story room had little lighting, we significantly limited our activities there. Although it contained a soundbar that synced with our iPhones, the bellhop did not provide with sufficient training to enable us to take advantage of it. Because the coffee machine was located on this floor, we were required to navigate the dangerous staircase to access it. There was no spare electric outlet on the second floor. Whoever designed the rooms, seemed to focus on their appearance almost to the total exclusion of function. The bathroom had two huge sinks that left marginal room for any other use. The stoppers were set so that water accumulated faster than the drains could empty it. Complaints to staff went unanswered, so we learned ho to correct the problem by ourselves. The bathroom contained only one plug outlet and one small trash can, which was intended to service all three rooms. We requested two additional trash cans for our convenience in using the accommodations. There were only two hooks in the bathroom, so we had to improvise to create places to lay our wet towels and wash cloths. The shower faucet was complicated to work, and the Hotel provided no instructions for assistance for its use. When the shower was in use, the water on the flowed under the shower door onto the bathroom floor. The shower head was in the ceiling and soaked our heads when we learned how to turn on the water. Although there were two LED TV sets, one on each floor, the channel selection was meager, and there was no pure easy-listening or classical music selection. Therefore, we never used either TV. The desk on the first floor was too small for comfortable use, and the chair was too low for the desk height. The A/C system was confusing, and there were no instructions available to explain its use. The main room contained a smartphone for telephone calls free of charge within Europe. However, service for “800” numbers was not available on the phone. There was no clock in the room, but we were told that the smartphone could function as a clock. Unfortunately, it automatically turned itself while we slept, so we could not view the clock face to determine the time from our bed before we arose in the morning. For this Hotel to be user-friendly, the owner must make a substantial investment to redesign the guest rooms and live up to its-self-designated “5* Grand Luxe” rating displayed on its website. In our view, the Claris now struggles to deserve a four-star rating.
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Response from Hotel-cmanager, Remei Gómez, General Manager at Claris Hotel & Spa
Responded 1 week ago
Dear Ahlubitz, Thank you for taking the time to share your valuable review. We are glad that you had a pleasant stay with us. However, we wish it was completely satisfying. Our dedicated team always aim to deliver the best experience possible to all our guests and you will always find them ready to assist at any time. It’s great to know we were able to tempt your taste buds with the wide selection on offer on our breakfast buffet. We regret that the dining was not entirely to your liking. Regarding the room, we wish you had informed us during the stay so that our team would have found an immediate solution. Regarding the bathroom, we have taken note of your remark. Regarding the air conditioning, you can always contact us at the reception for any guidance. Our team is 24/7 available at your service. Please note that we have taken note of all your remarks. We hope to welcome you back. Best wishes, Remei Gómez, General Manager
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We stayed at the Claris for two nights and I cannot recommend this hotel enough. It was my birthday the day that we had arrived and the hotel concierge truly made me feel special by sending sparkling wine and chocolate covered strawberries to the room. We were in a great location as well- within walking distance to great shopping, restaurants and bars. Also, but the hotel breakfast buffet and personalized breakfast included great food and service. I would recommend this hotel to anyone for a truly personalized and excellent experience.
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Response from Hotel-cmanager, Remei Gómez, General Manager at Claris Hotel & Spa
Responded 1 week ago
Dear Alexandrapage, Thank you for sharing your feedback with us. It is very rewarding to hear that you had a lovely experience. Our dedicated team always aim to deliver the best experience possible to all our guests and you will always find them ready to assist at any time. We are happy that you enjoyed our breakfast buffet. All of the team look forward to seeing you again in the future. Kind regards, Remei Gómez, General Manager
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We stayed for 4 nights at the end of April 19 & had a wonderful time. It was an uplifting experience. There was no downside. An effortless blend of luxury & friendliness. Great rooms. great location & great service.
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Response from Hotel-cmanager, Remei Gómez, General Manager at Claris Hotel & Spa
Responded 1 week ago
Dear Fulhamdad, Thank you for such a positive review. We are glad that you had a pleasant stay at the Hotel Claris and that the room met your expectations. Our dedicated team always aim to deliver the best experience possible to all our guests and you will always find them ready to assist at any time. It is rewarding to know that our location was convenient for you. We look forward to welcoming you back. Best wishes, Remei Gómez, General Manager
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PRICE RANGE
$231 - $485 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel claris barcelona
LOCATION
SpainCataloniaProvince of BarcelonaBarcelonaEixampleLa Dreta de l'Eixample
NUMBER OF ROOMS
124
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