Mandarin Oriental, Barcelona
1,824 reviews
#58 of 542 Hotels in Barcelona
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Passeig de Gracia, 38-40, 08007 Barcelona Spain
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$607
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What is Travelers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travelers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
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Updated 07/17/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 07/17/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#58 of 542 hotels in Barcelona
Location
Cleanliness
Service
Value
2021 Travelers' Choice Best of the Best
Mandarin Oriental, Barcelona is an elegant, contemporary hotel in the heart of the avant-garde city's celebrated Passeig de Gracia. Located in a renovated mid-20th century building, this 120-room hotel, offers exceptional services and facilities including an award-winning spa, casual dining at Blanc by Carme Ruscalleda and two Michelin-starred dining by Carme Ruscalleda and her son Raül Balam, within an exquisite interior created by world renowned Spanish designer Patricia Urquiola.
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Property amenities
Parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Children Activities (Kid / Family Friendly)
Airport transportation
Wifi
Paid wifi
Rooftop pool
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Poolside bar
Rooftop bar
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Rooftop terrace
Concierge
Currency exchange
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Modern
Languages Spoken
French, Catalan
Location
Full view
100Great for walkers
Grade: 100 out of 100
419Restaurantswithin 0.3 miles
109Attractionswithin 0.3 miles
Contact
Passeig de Gracia, 38-40, 08007 Barcelona Spain
Name/address in local language
Getting there
Passeig de GràciaBarcelona Metro2 min
CatalunyaBarcelona Metro7 min
Rental CarsSee rental cars from $20/day
1824Reviews16Q+A100Room tips
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Popular mentions
Faultless from start to finish. The staff were all so friendly and helped us make our honeymoon even more special. The doorman helped us with taxis and tips on restaurants and bars. The room was lovely and the rooftop pool was a lovely place to relax away from the hum drum of the city. When we’re back in Barcelona it’s the only place we’ll stay!
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Date of stay: October 2021Trip type: Traveled as a couple
Helpful
Response from Mandarin Oriental, Barcelona, General Manager at Mandarin Oriental, Barcelona
Responded 4 days ago
Dear Ben207, Thank you for your great review on Booking.com following your stay at Mandarin Oriental, Barcelona. We are delighted to learn that you had a superb honeymoon with us and we would like to particularly thank you for your kind words towards our colleagues. We look forward to the pleasure of welcoming you back to Mandarin Oriental, Barcelona soon! Sincerely, Jean Philippe Moser General Manager Mandarin Oriental, Barcelona
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I am very disappointed with the hotel service. When we arrived, the taxi was parking 30 meters on left the entrance of hotel. There was nobody there, only the single long ramp… Inside the hotel the “welcome woman”, said and said me to back the taxi and advise de driver to park the car in front of the hotel, instead to call someone to pick up our luggages. Inside the room there was a complimentary Spanish Cava, warm, because the bucket - believe me - was empty. No ice, no even water. The breakfast was a tragedy! Personally, I don’t like breakfast “a la carte”. It works only to the enterprise. The guess can not choose very well the options. Well, every thing comes “at pieces”… fruits and juice only to my husband, while I wait, and wait… while I wait my fruits, my benedict egg (at singular) - because is only one single egg - comes. I need canceled my fruits. I must order some toasts, because the benedict egg is over a very thin blinis. I received - once more - only one toast again. I had order some cheeses also (an assortment os cheese, like an emental or guyere cheese). However, I received 3 thin slices of cheddar cheese. Everything was so horrible that I prefere to stop here. I will not ever stay at Mandarin - Barcelona again. My sincerely condolences.…
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Date of stay: October 2021Trip type: Traveled with family
Helpful
Response from Mandarin Oriental, Barcelona, General Manager at Mandarin Oriental, Barcelona
Responded 6 days ago
Dear Guest, It was truly disheartened by your feedback. We clearly have some improvement to make and will make every effort to do so. I assure you this is truly not indicative of the service levels that we pride ourselves with. Please accept our sincere apologies for these lapses that you were subjected to. Sincerely, Jean Philippe Moser General Manager Mandarin Oriental, Barcelona
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We expected much more. There are things, which are amazing, but also things, you do not expect. One breakfast was terrible. From waiting time, to quality of the dish. Another was, as we expect in such hotel. Room is very clean, but bed was not very comfortable and what i don’t like at all is, how much you hear from neighbors. Almost everything.
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Date of stay: October 2021Trip type: Traveled as a couple
Helpful
Response from Mandarin Oriental, Barcelona, General Manager at Mandarin Oriental, Barcelona
Responded 6 days ago
Dear Miha B_13, I truly regret the noise inconvenience you experienced in your guestroom arising from other guestrooms. Please rest assured that the sound insulation is of primary concern to us and I have shared your valuable feedback with the design team for their immediate attention Please accept my apologies for the service delay you experienced at breakfast; I assure you that this is not indicative of the usual high standard that we strive for. Your constructive comments are so valuable to us, as they allow us the opportunity to take the corrective steps to enhance both our product and service levels. I do hope that you will give us the opportunity to regain your trust. Please do not hesitate to contact me directly so I may personally take care of your arrangement. Sincerely, Jean Philippe Moser General Manager Mandarin Oriental, Barcelona
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Good looking hotel, well located esp if you want to shop. Good reception staff and concierge. Staff tried their best in the restaurant and rooftop bar, but there just weren’t enough of them. Saturday night, rooftop bar full, and just 1 waiter on. He didn’t stand a chance. Bankers bar and the garden inexplicably shut, while guests are unable to get a table on the rooftop bar as it’s full. I’d have been furious if that were me. Service at breakfast far too slow, on our final day of 3 we had to leave after 35 minutes- had been served eggs benedict with an undercooked egg and were still waiting on toast. Management just need to put more staff into the bar and restaurant, and open the bankers bar, and it would have the chance to actually be 5*. Ps the pool on the rooftop is about 60cm deep, don’t be fooled!! You can’t really swim in it!…
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Date of stay: September 2021Trip type: Traveled as a couple
Helpful
This is the first time we stayed in a Mandarin outside of Asia and it didn't disappoint even though you have to pay triple the rates you pay in Mandarins in Asia. Concierge was great as every place they recommended was excellent. The restaurants have very good food but expensive. Housekeeping was also amazing as hotel and room were spotless and I also asked for Aqua di Parma toiletries even though their basic toiletries were also very good and we were fully satisfied with our request. This is a point I always bring up as most 5 star hotels have this policy of having two classes of toiletries depending on the rate/room you get which is quite annoying when you are staying for a week and the basic rate of the hotel you are staying at is like 300 - 400 usd a night. Overall very happy and would definitely recommend this hotel.…
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Date of stay: October 2020
Rooms
Cleanliness
Service
1 Helpful vote
Helpful
PRICE RANGE
$491 - $662 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mandarin oriental, barcelona hotel barcelona
LOCATION
SpainCataloniaProvince of BarcelonaBarcelonaEixample / Passeig de Gràcia / La Dreta de l'Eixample
NUMBER OF ROOMS
120
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Claim Your Listing Frequently Asked Questions about Mandarin Oriental, Barcelona
Which popular attractions are close to Mandarin Oriental, Barcelona?
Nearby attractions include Casa Batllo (0.10 miles), Bobby's Free (0.2 miles), and Casa Amatller (0.08 miles).
What are some of the property amenities at Mandarin Oriental, Barcelona?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and an on-site restaurant.
Which room amenities are available at Mandarin Oriental, Barcelona?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mandarin Oriental, Barcelona?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Mandarin Oriental, Barcelona?
Yes, parking is available to guests.
What are some restaurants close to Mandarin Oriental, Barcelona?
Conveniently located restaurants include Babula Bar 1937, Zenith Brunch & Cocktails, and Bella Italia.
Are there opportunities to exercise at Mandarin Oriental, Barcelona?
Yes, guests have access to an indoor pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does Mandarin Oriental, Barcelona have an airport shuttle?
Yes, Mandarin Oriental, Barcelona offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Mandarin Oriental, Barcelona located near the city center?
Yes, it is 0.4 miles away from the center of Barcelona.
Are any cleaning services offered at Mandarin Oriental, Barcelona?
Yes, dry cleaning and laundry service are offered to guests.
Does Mandarin Oriental, Barcelona offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.