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After arriving at the apartment, my 6 friends and I were all excited to use the hot tub that we were told was included on Booking.com. We then found that this was just a bath tub, which was a separate feature listed on the apartment...More
After a long day of travel, we met with the manager at the apartment. (We later learned we were charged $15 euros for contacting her after 3:00 p.m.). The manager spoke perfect English while going over details of the apartment, etc. The biggest glitch was...More
Rooms are huge, good spa style facilities and very peacful at night, we were glad not to be close to the Ramblas area. Beach and restaurants there were fabulous, pretty at night and great food choice. Some little midgies flying around in evening that bit...More
BED BUGS !!!
One week later, I'm still covered by more than 30 itchy bed bug bites !
That's for staying in room 2509. (My colleagues, staying in other rooms, did not have the problem).
Now, I e-mailed to management to inform them of my...More
No hot water as Soon as I checked in after a long flight! Spoke to the night manager who clearly needed a lesson in good manners and customer service!! Not helpful at all never staying here again nor would I ever recommend this hotel to...More