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Silken Hotel Juan de Austria

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Silken Hotel Juan de Austria
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358 Reviews from our TripAdvisor Community

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Showing 31: English reviews
1 review
Reviewed August 11, 2016 via mobile

Nice hotel in a lovely city. As for the staff, two ladies at the front desk in the morning and I couldn't make myself understood in English with any of them. Room smells a bit of smoke but very cosy bed. Breakfast nothing to get hung about.

Helpful?
Thank laurayat
Hector M, Gerente at Silken Hotel Juan de Austria, responded to this review

Dear client, Thanks for your commentaries about the hotel. I am really sorry because our receptionist couldn't understand you, one of them is a practice receptionist, but the other one shouldn’t have any problem to understand you. We have even in our team an English teacher, but you probably talked with the lady who has the lowest level of English.... More 

Paris, Canada
1 review
Reviewed August 6, 2016 via mobile

The hotel parking lot was full. The girl at the counter told us to park on the street around the building, but not in front. Woke up to two tickets for 90 euros a piece. The front desk shrugged his shoulders and said, too bad can't help. Can't order a simple coffee for room service, can't get one to go... More 

Helpful?
Thank Rick M
Hector M, Gerente at Silken Hotel Juan de Austria, responded to this review

Dear client, I want to thanks you commentaries about the hotel. I am really sorry for the problem with your car. I think it has been a misunderstanding because all the receptionist have been working in this hotel for a lot of years and everybody knows if you have to pay or not in the surrounding of the hotel. They... More 

UK
Level Contributor
117 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
Reviewed March 29, 2016

We've stayed in a couple of other Silken hotels, and this one is very typical of the chain. The beds are always excellent, so a good night's sleep is a high probability, and the soundproofing is pretty good, both from the street and interior. Reception staff are perfunctory and efficient rather than particularly warm, though the breakfast staff are friendly... More 

Helpful?
Thank BrightonianMiss
Hector M, Gerente at Silken Hotel Juan de Austria, responded to this review

Dear client, We want to thank you for your commentaries about the hotel We are glad to hear that almost everything was ok during your stayed. We will take care of everything you say just to try to improve wherever we can. We hope to see you son again. Best regards, Hector Montes Director / G. Manager Hotel Silken Juan... More 

Level Contributor
169 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed January 5, 2016

This is a nice hotel with nice rooms but most of all it's the staff that makes it special, rarely have I found such helpful staff. I even arrived 30 minutes late for breakfast and the lady responsible for breakfast told me to go to the cafeteria and brought me a coffee, some juice, pastries and sandwiches. I never saw... More 

Helpful?
Thank António V
Hector M, Gerente at Silken Hotel Juan de Austria, responded to this review

Dear client, Thank you so much for your comments; we are thrilled that you have a great experience in our hotel . I will let the breakfast staff know about it. We try every day to give all our clients the best service possible, like in your case. We will keep working hard to maintain our high standards of quality.... More 

Brisbane, Australia
Level Contributor
785 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 260 helpful votes
Reviewed December 27, 2015 via mobile

I stayed here for only a single night and was reasonably happy with my stay. Staff were friendly and courteous. Location was great, about 10 minutes to the bus station and maybe 15 to the large park. 20 into town. The WiFi was stable with an average speed. The rooms were also comfortable and quiet. Overall I had a pleasant... More 

Helpful?
Thank Shawn B
Hector M, Gerente at Silken Hotel Juan de Austria, responded to this review

Dear client, We want to thank you for your commentaries about the hotel. We are glad to hear that everything was good for you. We hope to see you soon again. Best regards, Hector Montes Director / G. Manager Hotel Silken Juan de Austria**** More 

Gyor-Moson-Sopron County, Hungary
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 19, 2015

In the middle of the town, next to the bullring , a wide promenade. Nearby bars , pubs , coffee shops open until midnight or longer. But the hotel is quiet and comfortable, the staff was extremely kind, courteous and helpful .

Helpful?
Thank aaarlen
Hector M, Gerente at Silken Hotel Juan de Austria, responded to this review

Dear, We want to thank you for your commentaries about the hotel. We are glad for hearing that everything was ok during your stay with us We hope to see you soon again, Best regards, Héctor Montes Director / G. Manager Hotel Silken Juan de Austria**** More 

Graz, Austria
Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed July 8, 2015 via mobile

This was my First visit to that Hotel here in Valladolid. It is a really nice hotel directly on one of the main roads here in the city center. The rooms are well sized and comfortable. In addition to that the price is absolutely fair and good for a hotel like that.

Helpful?
1 Thank Helmbecs
Hector M, Gerente at Silken Hotel Juan de Austria, responded to this review

Dear Client, Thank you for the time it took to speak about the Hotel We are glad for hearing that you enjoyed. Hoping to see you soon, best regards. Héctor Montes Director / G. Manager Hotel Silken Juan de Austria**** More 

Brussels, Belgium
Level Contributor
151 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
Reviewed January 23, 2015

Modern hotel in the main street of the city. Underground parking. The rooms are modern and comfortable, big beds. Badroom with bad/shower and toilet. Friendly staf. The breakfast is good, french orange juice, a lot of choice. Perfect business hotel or for a city trip, good located. Very good price quality.

Helpful?
2 Thank Belgiantravellover
Hector M, Gerente at Silken Hotel Juan de Austria, responded to this review

Dear client, I want to thank you for your commentaries about us. I´m glad you enjoyed your stayed with us and I hope to see you again in the future. We will still working harder to improve everything each day. Best regards Héctor Montes Director /G. Manager Hotel Silken Juan de Austria**** More 

Level Contributor
123 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed September 25, 2014 via mobile

Recently visit this Hotel for four nights on a Saga Tour. The hotel is situated in an attactive tree lined avenue close to the bull ring, shops and restaurants. Although the road in front of the hotel is a busy one there was very little traffic noise in our room. Our room on the fifth floor looked out over a... More 

Helpful?
2 Thank kazoo2012
Hector M, Gerente at Silken Hotel Juan de Austria, responded to this review

Dear Client, Thank you for your commentaries about the hotel. The WIFI of the hotel should work in the hall and also in the rooms, so we are going to call the company who give us this service in order to check the system. I am sorry for this inconvenience. We hope to see you again in the future, best... More 

Fort Lauderdale, Florida
Level Contributor
44 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed September 6, 2014

Modern and chic Very good location near the shops restaurants and bullfighting ring Room was clean and well presented.breakfast buffet was plenty and varied . Stayed there for 1night and enjoyed the convenient location

Helpful?
Thank Eu123
Hector M, Gerente at Silken Hotel Juan de Austria, responded to this review

Dear client, Thanks a lot for your commentaries. I am glad you enjoy the hotel and the neighborhood. We hope to see you again in the future. Best regards Hector Montes Director / G .Manager Hotel Silken Juan de Austria**** More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Silken Hotel Juan de Austria

Address: Paseo Zorrilla 108 | 47006 Valladolid, 47006 Valladolid, Spain
Location: Spain > Castile and Leon > Province of Valladolid > Valladolid
Price Range: $48 - $95 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Silken Hotel Juan de Austria 4*
Number of rooms: 87
Reservation Options:
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Also Known As:
Silken Hotel Valladolid
Hotel Style:
#7 Business Hotel in Valladolid
#8 Romantic Hotel in Valladolid
#10 Luxury Hotel in Valladolid
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Questions & Answers

Here's what travelers have asked, with answers from Silken Hotel Juan de Austria staff and other travelers.
11 questions
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Houston
4 months ago
Minneapolis
7 months ago
Minneapolis
7 months ago
Francescas, France
Francescas, France

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Questions? Get answers from Silken Hotel Juan de Austria staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“rooms are quiet, soundproof.”
 of 5 bubbles Belgiantravellover, Jan 23, 2015 | Read review
“Don't go.”
 of 5 bubbles Domfood, Aug 17, 2014 | Read review
“If you are staying more than a couple nights, ask for a room with an exterior window. Many face an interior space, ok for a weekend, but perhaps clausterphobic for a longer stay.”
 of 5 bubbles eliza4fun, Mar 11, 2012 | Read review
“Rooms facing the main street were hot cause of the sun shining in the window, and when window was open for air the sound of traffic was loud. If possible, pick a room facing the other direction, not the main street.”
 of 5 bubbles KristineGarina, Mar 1, 2012 | Read review
4 of 4
Questions? Get answers from hotel staff and past guests. Ask a question
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