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NH Salamanca Palacio de Castellanos

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NH Salamanca Palacio de Castellanos
NH Salamanca Palacio de Castellanos
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678 Reviews from our TripAdvisor Community

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Showing 113: English reviews
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Reviewed yesterday NEW

Superb location. It is a 4-star hotel, but one of the stars could perfectly drop off. Rooms were old, needing reforming in almost every aspect. Just one plug for the whole room. Apart from this, the room was quiet and clean.

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Helpful?
Thank Álvaro M
Southsea
Reviewed January 4, 2017

Great room, hotel and city. Helpful staff. So much to see around the city and great places to eat. The hotel has an underground car park and the concierge parked our car for us as the spaces are quite small. A short walk to the historical sites and the magnificent Plaza Mayor with fantastic eateries.

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Helpful?
Thank Barbara P
RemediosMadrid, Director General at NH Salamanca Palacio de Castellanos, responded to this review

Dear Guest, Thank you for taking the time to share your feedback with us. Your wonderful comments have been shared with the team and we all look forward to welcome you back for another excellent experience. Kind regards, Remedios Madrid

Reviewed January 3, 2017 via mobile

The first impression in the lobby is wonderful, the staff is great but the rooms are like a 2 star hotel. The bathroom bidet was with water coming out from the floor. The beds are uncomfortable and the lights in the rooms are yellow. NH should take care of the room as they did with the lobby.

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Helpful?
Thank pedro m
RemediosMadrid, Director General at NH Salamanca Palacio de Castellanos, responded to this review

Dear costumer, Thank you for taking the time to write about your experience on Tripadvisor. I do sincerely apologise that your time at the hotel can be summed up as disappointing. Thank you for your feedback, we value your comments and firmly believe that we can improve if we listen and act on what our guest, are saying about us....

Penang, Malaysia
Reviewed January 1, 2017 via mobile

During our holiday in Spain we stayed at NH a number of times. The quality is similar to a Mecure or Novotel. The foyer of this hotel is beautiful. We had views overlooking the cathedral and in the morning with the heavy winter fog it was stunning. The hotel is your typical 3-4 star. Maybe lacking a little charm but...

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Helpful?
Thank webbsm
Surrey
Reviewed December 9, 2016 via mobile

My visit was too short, just overnight. Room very comfortable, with wooden shutters on the balcony doors and a door between the bedroom and vestibule/bathroom- ensured a very quiet and dark room. Kettle and Nespresso machine in room. Buffet breakfast was good. Staff friendly and helpful. Surprised that there were no slippers, gowns or facecloth- but that's minor. Fantastic view!...

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Helpful?
Thank BloodSister
Sacramento
Reviewed November 8, 2016

Very nice hotel located within walking distance of restaurants, churches, market, museum, etc. You feel the Spanish charm in the interior of the hotel. Rooms spacious, clean and relaxing. Breakfast along with many other amenities are provided. Parking available down the street. Great location.

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Helpful?
Thank MCapr2012
RemediosMadrid, Director General at NH Salamanca Palacio de Castellanos, responded to this review

Dear costumer, Thank you so much for posting such a lovely review from your recent stay. We are glad to know that you found the hotel to be a convenient base to explore Salamanca. I do hope we get the opportunity to welcome you back again soon. Kind regards.

Mexico City, Mexico
Reviewed November 4, 2016

The hotel was great, everything was really clean and nice. Good beds, nice size room and great bathroom. The staff was very friendly and helpful. The morning breakfast was the best we had on our trip through Europe, including freshly made eggs on order. The hotel is really close to the city center, with a great view of surrounding historical...

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Helpful?
Thank Amparo R
RemediosMadrid, Director General at NH Salamanca Palacio de Castellanos, responded to this review

Dear guest, Thank you for the taking the time to write a review on Tripadvisor about your recent stay in Salamanca. We are delighted to know that you enjoyed your stay, We look forward to welcoming you back again soon. Kind regards.

uk
Reviewed October 26, 2016

Warm welcome upon arrival, lovely clean rooms and what a great location! Perfect to visit the old town, our balcony had views of the cathedral spires. It had parking facilities on site (tight spaces) but we had a seat Leon we hired and we were fine. The breakfast had a superb spread of different juices, breads, meats, cheese, fruit, as...

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Helpful?
Thank bunnyburke
RemediosMadrid, Director General at NH Salamanca Palacio de Castellanos, responded to this review

Dear costumer, Thank you so much for taking the time to review the NH Palacio de Castellanos. We were delighted to read that you had enjoyed your recent stay , We look forward to welcoming you back. Kind Regards.

Birkenhead, United Kingdom
Reviewed October 26, 2016

Our room looked out onto the Iglesia San Esteban and the Convento de las Dueñas. It was a thrill to wake up to that! All the major sights in Salamanca are within easy walking distance. The hotel is appointed as one would expect. Breakfast is good, but there are insufficient staff present at it. Staff throughout the hotel were excellent...

Review collected in partnership with NH Hotels
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Helpful?
Thank malcolmdavidh
RemediosMadrid, Director General at NH Salamanca Palacio de Castellanos, responded to this review

Dear costumer, Thank you for reviewing the NH Palacio de Castellanos on Tripadvisor. We were so happy to read that you describe our location and views as wonderfull. We will certainly look forward to welcoming you back.

Singapore, Singapore
Reviewed October 25, 2016 via mobile

Lovely hotel. Very clean, quiet and pretty. Has all the amenities provided, a true 4-star hotel with a fantastic location. Only one con: the lifts are a bit scary so we took the stairs (thank god we stayed only on second level). The doors close on you even if you press "open", the lift shaft moves one-two inches up without...

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Helpful?
Thank j562016
RemediosMadrid, Director General at NH Salamanca Palacio de Castellanos, responded to this review

Dear guest, I wanted to thank you sincerely for posting such a positive review. It is lovely to read that you found the hotel to be good value. We look forward to welcoming you back soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
The NH Salamanca Palacio de Castellanos hotel in Salamanca is located in the heart of the old part of the city, right next to the Plaza Mayor main square and with superb views of the neighboring Plaza de Concilio de Trento, the old Dominican Convent, and cathedrals. ... more   less 

Additional Information about NH Salamanca Palacio de Castellanos

Address: Calle San Pablo 58-64 | City Center, 37008 Salamanca, Spain (Formerly NH Palacio de Castellanos)
Location: Spain > Castile and Leon > Province of Salamanca > Salamanca
Price Range: $61 - $157 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Salamanca Palacio de Castellanos 4*
Number of rooms: 62
Reservation Options:
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Also Known As:
Nh Palacio De Castellanos Hotel Salamanca
Nh Hotels Salamanca
Nh Hotel Salamanca
Hotel Style:
#5 Family Hotel in Salamanca
#6 Luxury Hotel in Salamanca
#7 Romantic Hotel in Salamanca
#8 Business Hotel in Salamanca
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Questions & Answers

Here's what travelers have asked, with answers from NH Salamanca Palacio de Castellanos staff and other travelers.
3 questions
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Questions? Get answers from NH Salamanca Palacio de Castellanos staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We had a wonderful view of one of the cathedrals”
 of 5 bubbles 11BarbaraP11, Jan 4, 2017 | Read review
“Interior rooms , away from streets are the best.”
 of 5 bubbles MCapr2012, Nov 8, 2016 | Read review
“Rooms with views towards the Convent of Esteban”
 of 5 bubbles RogerMonmouthshire, Sep 16, 2016 | Read review
“Parking a large car was 'entertaining' but was possible. Ask for a room with a cathedral view if you have the chance.”
 of 5 bubbles Paul_W_7, Jul 28, 2016 | Read review
“Free wifi but not working properly. Choose a room facing the S. Esteban Cathedral with a balcony.”
 of 5 bubbles Manzarra, Apr 30, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question