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Hotel Puerta de Burgos

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439 Reviews from our TripAdvisor Community

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Showing 44: English reviews
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 weeks ago

The reception staff were super helpful. We arrived earlier then check in time as we were walking the Camino and the reception staff managed to get us into the room earlier than check in as she knew we were tired. The room was spacious, the bathroom was very modern, clean and nice. We had the best sleep and could not... More 

Helpful?
Thank mkab86
Cape Town Central, South Africa
Level Contributor
47 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed July 20, 2016

We were walking the camino and when we arrived in Burgos there was no camino pilgrim accommodation available. We were exhausted and needed to find a bed. We searched and searched and this was the only hotel left with a room available. It was like heaven!! the cleanliness of everything impressed us. The rooms were spacious and the reception staff... More 

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Thank JulietT1976
Oxford, United Kingdom
2 reviews
1 of 5 stars Reviewed June 3, 2016

Unable to get a drink of any sort between breakfast and 8.30 in the evening. Staff send you to restaurants outside of hotel. The amount of toiletries in bathroom unbelievable. Soap and shower gel so small, not enough for 1 person let alone two. Had to go and buy soap and gel. Only 1 mirror in the whole room and... More 

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Thank clovelly18

Travelers are raving about these Burgos hotels

Oxford, United Kingdom
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed May 16, 2016 via mobile

Ruth checked us in and could not have been more delightful, such a genuine friendly welcome is rare. The rooms are a little dated but spotlessly clean and comfortable. The bed was large with crispy sheets. We did not have breakfast so can't comment. A friend of mine forgot a charger cake a day or two before which was quickly... More 

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Thank Gospel666
Devizes, United Kingdom
Level Contributor
50 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed May 16, 2016

The staff were quite helpful & the foyer is nice though we think that the rest of the hotel needs a refit. We had a corner room which was very noisy if you opened the window. We had difficulty opening the windows as the curtains were hanging off their runners; they were stiff with dirt. The bathroom was clean though... More 

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Thank Torrs1
Montpellier
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed December 30, 2015

everything fine in the rooms, very kind service parking garage in the 3rd underground is kind of scary at the beginning, coming up the elevator you find your self in a strange staircase where you ask yourself is this really a 4 star??? negative point: restaurant was terrible, good service but meals were not even worth half the price we... More 

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Thank Oscar V
s
Level Contributor
45 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed October 22, 2015

like the new rooms and fixtures. The sheets are fine and bed comfortable. Not in downtown and need a car to get to the old city. The address is for the restuarant and you need to get to the side to see the main entrance. Could you check if you see my shawl in room 1104 on OCt 10 to... More 

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Thank slim l
Margate, United Kingdom
Level Contributor
191 reviews
131 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
3 of 5 stars Reviewed October 15, 2015 via mobile

Hotel looked like a deserted warehouse from the outside and the entrance to the underground car park did not enhance this impression! However inside it is very nice with spacious smart lobby and friendly efficient check in Large corner room on high floor looked out over city and local park from large picture windows. A little "tatty" round the edges... More 

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Thank ds999999999
Runcorn, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed October 5, 2015 via mobile

First stop in Spain after a 24 hour crossing on a Ledger Holiday arrived we were rushed into dining room, poured four glasses of water out from the opened bottle on the table tasted horrible the reason being there was a cigarette butt in the bottle of water!! Waiter not interested in such a state of shock didn't take a... More 

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Thank GlenSW
Worcestershire, United Kingdom
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed August 13, 2015 via mobile

This hotel is extremely dated! The restaurant is about the size of my lounge! The breakfast was like something from a school canteen! Our room was disgusting! When I asked the manager 'why my room didn't look like the advert he said 'we only put the best rooms in our adverts and we don't have many'! Shocking I know but... More 

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Thank Janinetraveller2014
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hotel Puerta de Burgos is an emblem of the city of Burgos, with 162 rooms, and full 4-star service, situated in the principal thoroughfare of the great city (the Calle Victoria) within a fifteen minute walk of the city centre, and the focal point from all points of access to it.The hotel boasts 10,000 sq.m. of space in its rooms, salons, and amenities dedicated to the guestsClosely following the constant need to be up to date, we have finished a complete restoration of the hotel in 2010, from essential installations to interior decoration, and amplification of 3 spectacular junior suites with private terrace and exceptional views, plus 13 executive rooms, making the best hotel offer in Burgos. A superb gymnasium lies beneath glass ceilings in this building, with its own cross-current swimming pool. ... more   less 

Additional Information about Hotel Puerta de Burgos

Address: Calle Vitoria 69, 09006 Burgos, Spain (Formerly Zenit Puerta de Burgos)
Location: Spain > Castile and Leon > Province of Burgos > Burgos
Price Range: $53 - $116 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Puerta de Burgos 4*
Number of rooms: 137
Reservation Options:
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Also Known As:
Zenit Puerta De Hotel Burgos
Hotel Style:
#12 Luxury Hotel in Burgos
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