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NH Collection Palacio de Burgos

getaroom.com$80*
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#2 of 51 Hotels in Burgos
Certificate of Excellence
04/09/2017 04/10/2017
1 room 2 adults 0 children
$99*
$80*
Great Deal
$82*
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NH Collection Palacio de Burgos
NH Collection Palacio de Burgos
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1,434 Reviews from our TripAdvisor Community

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Showing 256: English reviews
Cairo, Egypt
Reviewed October 12, 2016

A perfectly located hotel just across the street to the Cathedral and the old city. Almost all attractions within walking distance. Spacious well equipped rooms. Very rich breakfast, with excellent service at breakfast hall A nice historical building that has been modernly set as a hotel. If you have a car, you should consider an extra EUR18.95/day parking fee.

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Helpful?
Thank A-Hodaiby
Alfonso R, Director de Recepción at NH Collection Palacio de Burgos, responded to this review

Dear A-Hodaiby, Thank your very much for your nice review in Tripadvisor. It´s very important for us to know the level of satisfaction of our customers. I wish to greet you in a future stay at the NH Collection Palacio de Burgos. Best regards, Alfonso Ruiz

Reviewed October 1, 2016 via mobile

Me and my family had a great time in Burgos. I was really pleased with the great Breakfast service provided at the hotel. We were feeling like at home. The food was amazing and the customer service was 10 out of 10. I would also like to thank Emily for the patience he had with our kids and the way...

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Helpful?
Thank Sergio D
Alfonso R, Director General at NH Collection Palacio de Burgos, responded to this review

Dear Sergio D, We are very pleased to hear that you had an enjoyable stay with us here at the hotel and thank you very much for your compliments on our team member friendliness. Burgos in generally is a fantastic city for hospitality, and we are glad that you were able to experience this first hand. We hope you will...

Paris, France
Reviewed September 30, 2016

Lovely location overlooking the river and close to the old town. Large, stylish room and well appointed bathroom with high quality toiletries. Superbly comfortable beds with pure white linen and excellent soundproofing makes for a good nights sleep. The wecome from Elena on the reception desk was genuine warm Spanish hospitality. NH hotel breakfasts are very good but expensive. Make...

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Thank 11gdn
Reviewed September 28, 2016 via mobile

Stayed here for two nights after hiking on the Camino. The hotels location was perfect for us close to the centre but far enough away from the hustle and bustle to allow a good nights sleep. The room was fine bit small but adequately equipped and furnished. The only minus was the aircon which only cooled the bedroom in the...

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Thank Richard H
Reviewed September 27, 2016

This hotel is very central and only a walk over the river to the cathedral. It is an old building with interesting architecture including it's own cloisters. However, it is gloomy with lots of dark wood and rather shabby dark carpets on the room corridors. There seem to be too few staff and the front desk is not always manned...

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Thank GardenerJohn
Bromborough, United Kingdom
Reviewed September 25, 2016

This hotel has a wonderful restaurant where we had the best meal of our two-week tour. More French-style than traditional Spanish, I would say. A marvellous 3-course a la carte meal for two including sparkling water and a very good bottle of Rioja was just under 120 euros. See separate Tripadvisor reviews for restaurant 'Rincon de la Merced' and ignore...

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Thank Trisha K
Alfonso R, Director General at NH Collection Palacio de Burgos, responded to this review

Dear Trisha K, Thank you so much for this FANTASTIC feedback following your recent stay at NH Collection Palacio de Burgos. I will be sure to share your comments with the team, and I look forward to welcoming you again in the near future. Best regards, Alfonso Ruiz

Stamford, Connecticut
Reviewed September 24, 2016

This is a very well run hotel and the concierge, all of them, are well versed. The lobby is impressive as is the open bar and the walk through the old cloisters (the hotel backs up to the church) that leads to the dining room for breakfast. The breakfast selection is vast; several tables of everything you can imagine for...

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Helpful?
Thank Lina772014
Alfonso R, Director General at NH Collection Palacio de Burgos, responded to this review

Dear Lina772014, Your review made our day. Thank you so much for this fantastic feedback following your recent stay at NH Collection Palacio de Burgos. We were glad to read that you enjoyed your rooms and the historical building mixed with the modern design. We hope to welcome you back during your next treat trip to Burgos! Kind regards, Alfonso...

La Jolla, California
Reviewed September 19, 2016 via mobile

You will not go wrong with this excellent hotel. It has it all ,--excellent room, tasty breakfast, convenient location to the major sites and helpful staff. Everything you want, you will find here. It is the best.

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Thank tommo_8
Alfonso R, Director General at NH Collection Palacio de Burgos, responded to this review

Dear tommo_8, Thank you for your positive review. It is very important to us to know our guests feedback. Concern our location, we are located in a very prestigious area of the city. Nearby we have the most famous monuments, restaurants and shops, from here is very easy to walk to the main important touristic places. It is a great...

Taree, Australia
Reviewed September 17, 2016

Even with the windows firmly closed the noise of revelry from the street below on a Saturday night and Sunday morning made sleep impossible. The noise continued well past 5 am. The people at 5.30 am were particularly loud and drunk. Poorly fitting windows did not keep out singing, loud talking and laughing. These people seemed to be coming out...

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Helpful?
Thank Aussielins
Alfonso R, Director General at NH Collection Palacio de Burgos, responded to this review

Dear Aussielins, I apologize that your stay at the hotel has not been special. We look for this feeling. Best regards. Alfonso Ruiz

London
Reviewed September 12, 2016

First class in every way. Service, facilities, check in, breakfast all A1. Garage available, central to Cathedral and in a quiet spot near the river. Good toiletries, spacious lift, good bar and a really excellent breakfast.

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Helpful?
Thank UKTripper2007
Alfonso R, Director General at NH Collection Palacio de Burgos, responded to this review

Dear UKTripper2007, Thank you very much for your nice review of our property. It is very nice to read comments like yours. I hope to see you at the hotel. Best regards. Alfonso Ruiz

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04/09/2017 04/10/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The NH Collection Palacio de Burgos hotel in Burgos is located right in the city center, perfect for getting to know one of Spain's most interesting and cultural cities and the surrounding Castilian region. ... more   less 

Additional Information about NH Collection Palacio de Burgos

Address: Calle Merced 13, 09002 Burgos, Spain (Formerly NH Palacio de la Merced)
Location: Spain > Castile and Leon > Province of Burgos > Burgos
Price Range: $79 - $175 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Collection Palacio de Burgos 4*
Number of rooms: 110
Reservation Options:
TripAdvisor is proud to partner with NHHotels, Booking.com, Hotels.com and Travelocity so you can book your NH Collection Palacio de Burgos reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Nh Palacio De La Merced Hotel Burgos
Nh Hotels Burgos
Nh Hotel Burgos
Hotel Style:
#1 Business Hotel in Burgos
#1 Family Hotel in Burgos
#1 Luxury Hotel in Burgos
#1 Romantic Hotel in Burgos
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Questions & Answers

Here's what travelers have asked, with answers from NH Collection Palacio de Burgos staff and other travelers.
9 questions
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Burgos, Spain
over a year ago
Salamanca, Spain
11 months ago
Canby, Oregon
over a year ago

See all questions (9)

Questions? Get answers from NH Collection Palacio de Burgos staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a room opposite the Cathedral and River.....I didn't get one....but maybe you will.”
 of 5 bubbles BJREisman, 3 weeks ago | Read review
“did not pay attention '”
 of 5 bubbles jenaMacabim, Dec 20, 2016 | Read review
“Ask for a room with a view to the Cathedral”
 of 5 bubbles cmcquintas, Oct 21, 2016 | Read review
“Views of cathedral”
 of 5 bubbles Floplace, Oct 17, 2016 | Read review
“A Premium Room has a REAL walking closet room”
  • Premium Room
  • Dressing Room
  • Premium Room
  • Premium Room
  • Bathtub with Bat Robe
  • Premium Room
  • Sink
 of 5 bubbles A-Hodaiby, Oct 12, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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$80* /night
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Prices are for 1 room, 2 adults
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