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NH Collection Palacio de Burgos

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#2 of 52 Hotels in Burgos
Certificate of Excellence
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NH Collection Palacio de Burgos
NH Collection Palacio de Burgos
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1,247 Reviews from our TripAdvisor Community

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Showing 233: English reviews
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Stayed here for two nights after hiking on the Camino. The hotels location was perfect for us close to the centre but far enough away from the hustle and bustle to allow a good nights sleep. The room was fine bit small but adequately equipped and furnished. The only minus was the aircon which only cooled the bedroom in the... More 

Helpful?
Thank Richard H
Level Contributor
55 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This hotel is very central and only a walk over the river to the cathedral. It is an old building with interesting architecture including it's own cloisters. However, it is gloomy with lots of dark wood and rather shabby dark carpets on the room corridors. There seem to be too few staff and the front desk is not always manned... More 

Helpful?
Thank GardenerJohn
Bromborough, United Kingdom
Level Contributor
136 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel has a wonderful restaurant where we had the best meal of our two-week tour. More French-style than traditional Spanish, I would say. A marvellous 3-course a la carte meal for two including sparkling water and a very good bottle of Rioja was just under 120 euros. See separate Tripadvisor reviews for restaurant 'Rincon de la Merced' and ignore... More 

Helpful?
Thank Trisha K
Alfonso R, Director General at NH Collection Palacio de Burgos, responded to this review

Dear Trisha K, Thank you so much for this FANTASTIC feedback following your recent stay at NH Collection Palacio de Burgos. I will be sure to share your comments with the team, and I look forward to welcoming you again in the near future. Best regards, Alfonso Ruiz More 

Stamford, Connecticut
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This is a very well run hotel and the concierge, all of them, are well versed. The lobby is impressive as is the open bar and the walk through the old cloisters (the hotel backs up to the church) that leads to the dining room for breakfast. The breakfast selection is vast; several tables of everything you can imagine for... More 

Helpful?
Thank Lina772014
Alfonso R, Director General at NH Collection Palacio de Burgos, responded to this review

Dear Lina772014, Your review made our day. Thank you so much for this fantastic feedback following your recent stay at NH Collection Palacio de Burgos. We were glad to read that you enjoyed your rooms and the historical building mixed with the modern design. We hope to welcome you back during your next treat trip to Burgos! Kind regards, Alfonso... More 

La Jolla, California
Level Contributor
99 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

You will not go wrong with this excellent hotel. It has it all ,--excellent room, tasty breakfast, convenient location to the major sites and helpful staff. Everything you want, you will find here. It is the best.

Helpful?
Thank tommo_8
Alfonso R, Director General at NH Collection Palacio de Burgos, responded to this review

Dear tommo_8, Thank you for your positive review. It is very important to us to know our guests feedback. Concern our location, we are located in a very prestigious area of the city. Nearby we have the most famous monuments, restaurants and shops, from here is very easy to walk to the main important touristic places. It is a great... More 

Taree, Australia
Level Contributor
443 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
2 of 5 stars Reviewed 1 week ago

Even with the windows firmly closed the noise of revelry from the street below on a Saturday night and Sunday morning made sleep impossible. The noise continued well past 5 am. The people at 5.30 am were particularly loud and drunk. Poorly fitting windows did not keep out singing, loud talking and laughing. These people seemed to be coming out... More 

Helpful?
Thank Aussielins
Alfonso R, Director General at NH Collection Palacio de Burgos, responded to this review

Dear Aussielins, I apologize that your stay at the hotel has not been special. We look for this feeling. Best regards. Alfonso Ruiz More 

London
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

First class in every way. Service, facilities, check in, breakfast all A1. Garage available, central to Cathedral and in a quiet spot near the river. Good toiletries, spacious lift, good bar and a really excellent breakfast.

Helpful?
Thank UKTripper2007
Alfonso R, Director General at NH Collection Palacio de Burgos, responded to this review

Dear UKTripper2007, Thank you very much for your nice review of our property. It is very nice to read comments like yours. I hope to see you at the hotel. Best regards. Alfonso Ruiz More 

singapore
Level Contributor
89 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here a night to visit the Burgos Cathedral. This hotel is walking distance to the cathedral. There was a market place along the tree lined pedestrian street and we enjoyed walking around. The rooms were very clean. There is kettle and coffee/ tea in the room. The bathroom is nice and spacious. We had room service of pasta... More 

Helpful?
Thank lckemelcee
Alfonso R, Director General at NH Collection Palacio de Burgos, responded to this review

Dear lckemelcee, Thank you for your lovely 5 star review. It's great to hear that you found us a good location for visiting Burgos and I'm pleased you found our room comfortable and clean. It's nice to know that overall you had an enjoyable stay and thank you for your strong recommendation. I apologize for the room service not well... More 

Sydney
Level Contributor
46 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is located right in the heart of Burgos and was a pleasant surprise like the city of Burgos itself. We upgraded to a suite which was spacious, well appointed and very comfortable. The hotel was interesting. The reception staff and the breakfast staff were excellent. The breakfast was great. The roomrate was excellent value but parking was not... More 

Helpful?
Thank JOMISydney
Alfonso R, Director General at NH Collection Palacio de Burgos, responded to this review

Dear JOMISydney, First of all, thank you very much for your review. I am pleased to know that you enjoyed your stay with us. As you previously mentioned, we are a stone throw away from the historic centre, making us a perfect option to visit the city. It has been a great pleasure for us having you in our Hotel.... More 

Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is my preferred hotel in Burgos - the building has a great deal of character, the rooms are well appointed, the central location makes it easy to visit the city, and the parking is one the easier garages to navigate! And the prices are very reasonable

Helpful?
Thank Peter U
Alfonso R, Director General at NH Collection Palacio de Burgos, responded to this review

Dear Peter U, Thank you very much for your feedback following your recent stay with us at the NH Collection Palacio de Burgos Hotel. We thank you for taking the time to do this and we hope to welcome you back again in the near furture. Best regards. Alfonso Ruiz More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The NH Collection Palacio de Burgos hotel in Burgos is located right in the city center, perfect for getting to know one of Spain's most interesting and cultural cities and the surrounding Castilian region. ... more   less 

Additional Information about NH Collection Palacio de Burgos

Address: Calle Merced 13, 09002 Burgos, Spain (Formerly NH Palacio de la Merced)
Location: Spain > Castile and Leon > Province of Burgos > Burgos
Price Range: $83 - $193 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Collection Palacio de Burgos 4*
Number of rooms: 110
Reservation Options:
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Also Known As:
Nh Palacio De La Merced Hotel Burgos
Nh Hotels Burgos
Nh Hotel Burgos
Hotel Style:
#1 Family Hotel in Burgos
#1 Luxury Hotel in Burgos
#1 Business Hotel in Burgos
#1 Romantic Hotel in Burgos
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