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NH Collection Palacio de Burgos

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#2 of 52 Hotels in Burgos
Certificate of Excellence
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NH Collection Palacio de Burgos
NH Collection Palacio de Burgos
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1,197 Reviews from our TripAdvisor Community

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Showing 221: English reviews
Victoria
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Wonderful hotel,very well located, nice and obliging stuff and excellent value for money. The hotel is literally an old palace of a Duke and just so spacious and elegant. One of the best hotels in Burgos and excellent value for money. I believe they could charge double as it is such a wonderful hotel.

Helpful?
Thank AMSM
Alfonso R, Director General at NH Collection Palacio de Burgos, responded to this review

Dear Guest, So glad you had an amazing experience while visiting Burgos and staying at our hotel. Thanks so much for the positive review and we do hope to welcome you back again soon! Best regards, Alfonso Ruiz More 

Long Sutton
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

This hotel, if not the best in Burgos then I don't know what could better it, is just superb. The staff were unfailingly helpful particularly in helping to get punctured tyres replaced, finding a company, arranging the right tyres and even getting them to meet us on the (very crowded) street where they were located. The room and public areas... More 

Helpful?
Thank Bernard M
Alfonso R, Director General at NH Collection Palacio de Burgos, responded to this review

Dear Bernard M. The entire team was very touched by your wonderful feedback regarding the excellent service you received throughout your stay at NH Collection Palacio de Burgos Hotel. The hotel is all about personalised service and making our guests feel special and I am thrilled they succeeded in making your experience fantastic. I look forward to seeing you again... More 

Frankfurt, Germany
Level Contributor
77 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is in an old palace right at the river, opposite the cathedral, so in the very best location. Unlike the paradores, it shows a stylish mix of old and new - we liked it immensely. Rooms are spacy, clean, and fairly quiet, air condition set to very cold, but you can adjust. Wonderful breakfast!

Helpful?
Thank Flabbergast52
Alfonso R, Director General at NH Collection Palacio de Burgos, responded to this review

Dear Flabbergast52, We are delighted by your lovely words, thank you for sharing it among other travelers. What an honor to become your go-to-spot when visiting Burgos, that means a lot to us. We thank you for your loyalty and looking forward your next visit. Best regards Alfonso Ruiz More 

Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Loved this hotel. The first three bedded room had velux type windows in the roof and although the room was large I felt we would have had to use air con which my sinuses don't like. The receptionist managed to find us a room with a window I could open. I really appreciated that. The room was spotless. Breakfast was... More 

Helpful?
Thank Anne M
Alfonso R, Director General at NH Collection Palacio de Burgos, responded to this review

Dear Anne M, First, let me show you my sincere gratitude for taking the time in sending us your review through Tripadvisor and for the trust you have placed in our hotel. I really appreciate the comments about rooms, staff and restaurant. Hoping to welcome you for your next stay with us so that I can meet you personally. Best... More 

Woldingham, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

The NH Collection never fails to disappoint and this one is no exception. Very comfortable and well appointed (extremely large almost Imperial size double bed). Modern and minimalist but with some old paintings on the walls and antiques dotted here and there. Good secure underground parking albeit quite expensive (€18.90). Good restaurant even offering Cusqueña beer (Peruvian). However, the best... More 

Helpful?
Thank AndrewM1963
Alfonso R, Director General at NH Collection Palacio de Burgos, responded to this review

Dear AndrewM1963, Thank you for sharing your experience of NH Collection Palacio de Burgos on TripAdvisor. Thank you for staying with us and for your wonderful review. Your support is very much appreciated. Warm regards, Alfonso Ruiz More 

Dorking, United Kingdom
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Our return trip home from Murcia took us via the Santander ferry, so to break the trip my brilliant and gorgeous wife suggested Burgos as a likely stopover. It was left to me to pick the hotel however, and having experienced both city and hotel I reckon honours are broadly even. The city, its river and cathedral are simply stunning.... More 

Helpful?
Thank Bob D
Alfonso R, Director General at NH Collection Palacio de Burgos, responded to this review

Dear Bob D, Thank you very much for your review in this web. It is very important for us to know the opinion of our customers. Best regards, Alfonso Ruiz More 

Delft
Level Contributor
190 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel has a great position in the middle of Burgos, near to everything, and has underground parking too. Our room was large and comfortable, with a good bathroom and comfortable bed. Unfortunately there was noise from running water that we could clearly hear, especially in the evenings, which was so loud it sounded as if someone was having a... More 

Helpful?
Thank ClaireofDelft
Alfonso R, Director General at NH Collection Palacio de Burgos, responded to this review

Dear ClaireofDelft, Thank you very much for your review in this web. It is very important for us to know the opinion of our customers. Best regards, Alfonso Ruiz More 

mojacar playa
Level Contributor
55 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here overnight on a journey to Bilbao The room was spacious and well appointed but they forgot one pair of slippers and a dressing gown! The beds were comfortable and large ensuring a good nights rest The on site parking is a great asset but some of the spaces were very small The centre of Burgos is a... More 

Helpful?
Thank richard f
Alfonso R, Director General at NH Collection Palacio de Burgos, responded to this review

Dear Richard F, Many thanks for your feedback following your recent stay with us at the NH Collection Palacio de Burgos Hotel. We thank you for taking the time to do this and we hope to welcome you back again in the near furture. Many thanks, Alfonso Ruiz More 

Ormskirk, United Kingdom
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed July 20, 2016

Burgos during fiesta is buzzing and this hotel is ideally positioned to enjoy the festivities. Close to the action but across the river from the cathedral means that you can easily escape the crowds. The hotel is well appointed and the rooms comfortable. Modern facilities in a beautiful old building. The food is good and breakfast had a good selection.... More 

Helpful?
Thank RKF001
Alfonso R, Director General at NH Collection Palacio de Burgos, responded to this review

Dear RKF0001, Thank you very much for your nice review en Tripadvisor. Really our San Pedro´s fiesta is fascinating and veyr fun. I hope to see you next year. Best regards. Alfonso Ruiz More 

London, United Kingdom
Level Contributor
46 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed July 17, 2016

Great location, very convenient for the center of the old town, spacious modern room with great outlook over the river, 5* breakfast which cannot be faulted, beautiful blend of modern and classic architecture, underground car park with lift directly to reception, what's not to like ?

Helpful?
Thank JeremyNicole
Alfonso R, Director General at NH Collection Palacio de Burgos, responded to this review

Dear JeremyNicole, First of all, thank you very much for your review. I am pleased to know that you enjoyed your stay with us. As you previously mentioned, we are a stone throw away from the historic centre, making us a perfect option to visit the city. It has been a great pleasure for us having you in our Hotel.... More 

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The NH Collection Palacio de Burgos hotel in Burgos is located right in the city center, perfect for getting to know one of Spain's most interesting and cultural cities and the surrounding Castilian region. ... more   less 

Additional Information about NH Collection Palacio de Burgos

Address: Calle Merced 13, 09002 Burgos, Spain (Formerly NH Palacio de la Merced)
Location: Spain > Castile and Leon > Province of Burgos > Burgos
Price Range: $86 - $192 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Collection Palacio de Burgos 4*
Number of rooms: 110
Reservation Options:
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Also Known As:
Nh Palacio De La Merced Hotel Burgos
Nh Hotels Burgos
Nh Hotel Burgos
Hotel Style:
#1 Romantic Hotel in Burgos
#1 Business Hotel in Burgos
#1 Luxury Hotel in Burgos
#1 Family Hotel in Burgos
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