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NH Collection Palacio de Burgos

#1 of 52 Hotels in Burgos
Certificate of Excellence
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NH Collection Palacio de Burgos
NH Collection Palacio de Burgos
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1,130 Reviews from our TripAdvisor Community

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Showing 216: English reviews
Dorking, United Kingdom
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed yesterday NEW

Our return trip home from Murcia took us via the Santander ferry, so to break the trip my brilliant and gorgeous wife suggested Burgos as a likely stopover. It was left to me to pick the hotel however, and having experienced both city and hotel I reckon honours are broadly even. The city, its river and cathedral are simply stunning.... More 

Helpful?
Thank Bob D
Delft
Level Contributor
187 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The hotel has a great position in the middle of Burgos, near to everything, and has underground parking too. Our room was large and comfortable, with a good bathroom and comfortable bed. Unfortunately there was noise from running water that we could clearly hear, especially in the evenings, which was so loud it sounded as if someone was having a... More 

Helpful?
Thank ClaireofDelft
mojacar playa
Level Contributor
55 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed here overnight on a journey to Bilbao The room was spacious and well appointed but they forgot one pair of slippers and a dressing gown! The beds were comfortable and large ensuring a good nights rest The on site parking is a great asset but some of the spaces were very small The centre of Burgos is a... More 

Helpful?
Thank richard f
Ormskirk, United Kingdom
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Burgos during fiesta is buzzing and this hotel is ideally positioned to enjoy the festivities. Close to the action but across the river from the cathedral means that you can easily escape the crowds. The hotel is well appointed and the rooms comfortable. Modern facilities in a beautiful old building. The food is good and breakfast had a good selection.... More 

Helpful?
Thank RKF001
Alfonso R, Director General at NH Collection Palacio de Burgos, responded to this review

Dear RKF0001, Thank you very much for your nice review en Tripadvisor. Really our San Pedro´s fiesta is fascinating and veyr fun. I hope to see you next year. Best regards. Alfonso Ruiz More 

London, United Kingdom
Level Contributor
46 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Great location, very convenient for the center of the old town, spacious modern room with great outlook over the river, 5* breakfast which cannot be faulted, beautiful blend of modern and classic architecture, underground car park with lift directly to reception, what's not to like ?

Helpful?
Thank JeremyNicole
Alfonso R, Director General at NH Collection Palacio de Burgos, responded to this review

Dear JeremyNicole, First of all, thank you very much for your review. I am pleased to know that you enjoyed your stay with us. As you previously mentioned, we are a stone throw away from the historic centre, making us a perfect option to visit the city. It has been a great pleasure for us having you in our Hotel.... More 

London, United Kingdom
Level Contributor
130 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
4 of 5 stars Reviewed 1 week ago

Decent hotel in a good location. Within two minutes you are in the heart of Burgos which is a pleasant city. Room are fine but dated. All comes with free wifi. For parking they charge 18€ which is crazy money for a paying guest. Just go and park in a public garage which is10€ for 24hrs.

Helpful?
1 Thank endaxi0815
Alfonso R, Director General at NH Collection Palacio de Burgos, responded to this review

Dear Endaxi0815, Many thanks for your feedback following your recent stay with us at the NH Collection Palacio de Burgos Hotel. We thank you for taking the time to do this and we hope to welcome you back again in the near furture. Many thanks, Alfonso Ruiz More 

shanghai
Level Contributor
506 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 218 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had a great room, the staff were excellent and the restaurant outstanding. I'm doing a separate review of that but for those not inclined to eat in a hotel restaurant make an exception here. It was wonderful. It is called Rincon de la Merced Restaurant NH Collection Palacio de Burgos. My only issue is the parking. I didn't know... More 

Helpful?
Thank toniShanghai
Madliena, Malta
Level Contributor
89 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Have been to quite a few NH Hotels, and this is a good one. Striking building and conversion. Huge rooms and could not be more central. Service was good as in all NH Hotels. Underground car park connected directly to the hotel - though expensive as in all Spanish hotels I visited. Must admit that the convenience wins however. Will... More 

Helpful?
Thank AuntyBernie
Alfonso R, Director General at NH Collection Palacio de Burgos, responded to this review

Dear AuntyBernie, First, let me show you my sincere gratitude for taking the time in sending us your review through Tripadvisor and for the trust you have placed in our hotel. I really appreciate the comments about rooms, situation and our wonderful city. Hoping to welcome you for your next stay with us so that I can meet you personally.... More 

suffolk
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Arrived after 25 mile hike on Camino. Poor greeting and eventually allocated room which smelt badly of cigarettes. We were then shown 3 other rooms in eaves of building with no view and velux windows. Eventually we were given a reasonable room and stayed happily for 2 nights. The breakfast was extremely good. There was a medical conference on during... More 

Helpful?
Thank aligastro
Alfonso R, Director General at NH Collection Palacio de Burgos, responded to this review

Dear Aligastro, All the staff would like to thank your comments about your stay in NH Collection Palacio de Burgos. I apologize for the smell of cigarettes in the room. Our hotel is a smoke-free, but unfortunately there are customers who break the rules. The best thing in our work is having satisfied customers. I hope you come back soon... More 

Bradford, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

An old building converted into a modern hotel. Very helpful English speaking reception staff. Room large, clean and comfortable with tea/ coffee making equipment. Buffet breakfast and dinner in restaurant very very good and the bar waiter took enormous trouble making me a superb G&T!. Reasonable prices. free wifi; parking useful as in centre of town, but there is a... More 

Review collected in partnership with NH Hotels

Helpful?
Thank John L
Alfonso R, Director General at NH Collection Palacio de Burgos, responded to this review

Dear John, Thank you very much for your nice review of our property. It is very nice to read comments like yours. I hope to see you at the hotel. Best regards. Alfonso Ruiz More 

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The NH Collection Palacio de Burgos hotel in Burgos is located right in the city center, perfect for getting to know one of Spain's most interesting and cultural cities and the surrounding Castilian region. ... more   less 

Additional Information about NH Collection Palacio de Burgos

Address: Calle de la Merced, 13, 09002 Burgos, Spain (Formerly NH Palacio de la Merced)
Location: Spain > Castile and Leon > Province of Burgos > Burgos
Price Range: $89 - $897 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Collection Palacio de Burgos 4*
Number of rooms: 110
Reservation Options:
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Also Known As:
Nh Palacio De La Merced Hotel Burgos
Nh Hotels Burgos
Nh Hotel Burgos
Hotel Style:
#1 Luxury Hotel in Burgos
#1 Business Hotel in Burgos
#1 Family Hotel in Burgos
#1 Romantic Hotel in Burgos
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