Eurostars Palacio Buenavista
1,710 reviews
#6 of 48 Hotels in Toledo
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Calle Concilios de Toledo 1, 45001 Toledo Spain
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
Updated 06/30/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 06/30/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
The Eurostars palacio Buenavista, constructed around the former XVI century Buenavista Palace, is located just 5 minutes from the old city quarter of Toledo by the free transfer service. Based within a UNESCO World Heritage Site, the hotel is situated in the perfect location for exploring all the hidden treasures that the Imperial City of Toledo has to offer. Along with the city's commercial and recreational districts, those wishing to visit the heart of Spain, the Eurostars Buenavista Toledo Hotel is also the ideal starting point from which to discover Aranjuez, Cuenca, Avila, and other points of interest near Madrid. Madrid City Centre is easily accessible via the AVE (High Speed Train), which the journey from Toledo to Madrid's Atocha Station in just 30 minutes. The city of Madrid is then yours to explore, where you can find its main museums: the Prado, the Thyssen and the Reina Sofia within walking distance.The Madrid-Barajas International Airport is a short 45 minute drive taking the AP-41 or A-42 highways; however special tariffs can be applied to airport transfers upon request
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Location
Full view
56Somewhat walkable
Grade: 56 out of 100
0Restaurantswithin 0 miles
0Attractionswithin 0 miles
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Calle Concilios de Toledo 1, 45001 Toledo Spain
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After a year and a half of not using a hotel, we decided as a family to have the experience of a 5-star hotel again, and we decided to book a "luxury" weekend at Eurostars "Palacio" Buenavista. Conclusion: the experience has not only been disappointing, but an insult to the 5 stars that it supposedly calls the hotel. This is NOT a 5 star hotel. Terrible customer service, a wedding party downstairs that didn't let us sleep, absent management the whole weekend, bar service rude and problematic. The most repetitive word we hear was "We are really sorry", after mistake after miskate of noises, wrong bookings, and so many things I can't post here. WE WILL NEVER RETURN TO ANY EUROSTARS BECAUSE OF THIS EXPERIENCE.
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Date of stay: September 2021
Value
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Room Tip: DO. NOT. GOT! It's NOT a 5 stars hotel. Terrible service.
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Helpful
We stayed 19 & 20th. Jan. 20 and were pleased with our spacious room( #126) and the good service from the staff. The shuttle service to town is an asset. Need to reserve the moment you check in. The only disadvantage was the restaurant , absolutely unworthy for a 5star hotel. We dined on the day of arrival and the food was of poor quality , service mediocre and price too high. That needs to be addressed! Parking underneath at reasonable price @ € 10 per day.
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Date of stay: January 2020
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Room Tip: ask for a view to the river
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1 Helpful vote
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+1
After a major disappointment with a smaller hotel in Toledo , we decided to try this hotel . The room was spacious , quiet and the staff was pleasant . Not very charming but more of an international standard hotel that will satisfy most travellers.
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Date of stay: November 2019
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Room Tip: room facing the river
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Helpful
This was an odd experience. Our room was really nice and had a very comfortable size. Also the Spa section is quite nice. However, service was definitely not invented here. We arrived on a Sunday around 8.00 pm, a time which is usually rather early for dinner in Spain. Yet our waiter told us, the restaurant was closed only the bar offered some snacks. So we ordered some salad and a burger. The salad had seen fresher days and the burger was more than well done, although ordered to medium. After that we told our waiter, we wanted to sit in the Cocktailbar and have a nice little sip for the the night. The waiter gave us a frown as if he wanted to say something like “good luck”. The very same waiter gave the breakfast tables for the next day his full attention, so none was left for the few guests in the room. We went to bed. The next evening, 23rd of December, we wanted to give it another try. After a long day in the city we were ready for a few cocktails and a full dinner. So we asked for the Cocktail menu and found, what we were looking for: Piña Colada and Margarita. The waiter, a different one than yesterday, came back and told us, he had no Tequila and the “Colada” was out, if an Aperol Spritz was ok. Not reallly, we replied and left because the restaurant was again closed. Our conclusion is, don’t book this hotel if you expect more than just an overnight stay in the middle of nowhere. …
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Date of stay: December 2019Trip type: Traveled as a couple
2 Helpful votes
Helpful
This is a very fine hotel, with spacious rooms, some with world class views. Everything about this hotel speaks of attention to detail. The breakfast is excellent, and the restaurant quite good as well. Upgrade to one of the larger rooms...you'll be amazed about how spacious they are. I highly recommend this place...you will find it most accommodating.
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Date of stay: October 2019
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FORMERLY KNOWN AS
Hilton Buenavista Toledo
LOCATION
SpainCastile-La ManchaProvince of ToledoToledo
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Claim Your Listing Frequently Asked Questions about Eurostars Palacio Buenavista
Which popular attractions are close to Eurostars Palacio Buenavista?
Nearby attractions include Centro Cultural de la Caja Rural (0.6 miles), Deportes Meta (0.5 miles), and Sport Authority (0.3 miles).
What are some of the property amenities at Eurostars Palacio Buenavista?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Eurostars Palacio Buenavista?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Eurostars Palacio Buenavista?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Eurostars Palacio Buenavista?
Conveniently located restaurants include Taberni Tapas Bar, Tobiko Restaurante, and Casa Tabordo.
Are there opportunities to exercise at Eurostars Palacio Buenavista?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Eurostars Palacio Buenavista?
Yes, dry cleaning and laundry service are offered to guests.
Does Eurostars Palacio Buenavista offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Eurostars Palacio Buenavista?
Many travelers enjoy visiting El Pozo De Los Deseos (1.7 miles), Puerta del Sol (1.5 miles), and Alcazar - Biblioteca de Castilla-La Mancha (1.8 miles).
Does Eurostars Palacio Buenavista have any great views?
Yes, guests often enjoy the park view available here.
Is Eurostars Palacio Buenavista accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.