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Candelaria Esquina Doctor Allart La Candelaria, 38003 Santa Cruz de Tenerife, Tenerife Spain
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Traveler (169)
360
Panoramas (42)
Room & Suite (207)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#3 of 21 hotels in Santa Cruz de Tenerife
Location
4.6
Cleanliness
4.5
Service
4.4
Value
4.1
Travelers' Choice
The NH Tenerife is a three-star hotel located in the heart of lively Santa Cruz de Tenerife. The NH Tenerife is just a few steps away from some of Santa Cruz’s most exciting attractions, including the harbor, the auditorium and many of the city’s best museums.
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Property amenities
Paid private parking on-site
Free internet
Bar / lounge
Car hire
Business Center with Internet Access
Conference facilities
Rooftop terrace
Baggage storage
Parking garage
Wifi
Restaurant
Breakfast buffet
Breakfast in the room
Rooftop bar
Banquet room
Meeting rooms
Concierge
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Minibar
Flatscreen TV
Bath / shower
Interconnected rooms available
Room service
Safe
Seating area
Telephone
Wardrobe / closet
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Business
Languages Spoken
English, Spanish
Hotel links
Special Offer:GET EXTRA BENEFITS!
814Reviews10Q+A23Room tips
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snorrymen1 wrote a review Sep 2022
1 contribution
If you want to visit Santa Cruz in Tenerife is Hotel NH Tenerife de beste keuze. The staff is super friendly and and the hotel offers all the comfort needed. The location is also excellent, most things you can go visit by walking. Absolutely recommanded
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Review collected in partnership with NH Hotels
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Gazza87 wrote a review Mar 2021
Santa Cruz de la Palma, Spain322 contributions321 helpful votes
Hotel's Favorite
I've stayed here twice now and I was just as impressed the second time as I was the first. Staff are excellent friendly professional and courteous. Great breakfast. Great rooms. Each time I slept very well. Juan Pablo the manager along with Elliot and Adrianna are all well presented staff with a great attitude towards their guests and this must be rewarded. Breakfast staff too. This will always be my hotel of choice when I visit S/C Tenerife.. Good restaurants within a minutes walk. The hotel is in the centre of town. Gels everywhere and information regarding rules and regulations about the Pandemic. Top marks NH 👌 👏 🙌 👍
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Date of stay: February 2021Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Lucila Olmos, Director General at NH Tenerife
Responded Apr 28, 2021
Dear Customer, First of all, I would like to thank you for the trust placed in our NH Hotel Group Chain, as well as the time spent evaluating our hotel on the Tripadvisor portal, regarding your stay at NH Tenerife. I would like to thank you for your nice comments about the staff members of the hotel. It helps us to improve and enjoy our work with a positive attitude. Thank you very much indeed. We hope to see you with us again, remaining at your entire disposal for anything you need. Receive our warmest regards Sincerely Juan Pablo
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Snapphane wrote a review Jan 2022
4 contributions10 helpful votes
Finally a hotel worthy a 5/5! Super friendly and serviceminded staff! The rooms have a modern feel with and the hotel is is situated right in the middle of the buzzing city centre. Beware though that it can get pretty noisy on the weekend from the street below.
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Date of stay: January 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Lucila Olmos, Director General at NH Tenerife
Responded Jan 12, 2022
Dear snapphanne, First of all, I would like to thank you for the trust placed in our NH Hotel Group chain, as well as the time spent evaluating our hotel on the Tripadvisor page, and commenting on your experience at NH Tenerife. I greatly appreciate your comments and we are glad that you value positively our personal treatment, cleanliness and our location Due to being located in the center of the city, the streets have the usual bustle of a capital, but our rooms are completely soundproof. We hope to see you again. Sincerely Juan Pablo
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
MendozaBoys wrote a review Dec 2021
London, United Kingdom6 contributions1 helpful vote
Superior rooms are great on the corner of the building and with more space. Some of the rooms have tiny double beds so we always ask for 2 single beds together to ensue we have more space. Staff are great and the location is fantastic - although it can get noisy at night because you are in the middle of town.... we always bring earplugs
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Review collected in partnership with NH Hotels
Date of stay: December 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Lucila Olmos, Director General at NH Tenerife
Responded Jan 12, 2022
Dear Mr. Mendoza, First of all, I would like to thank you for the trust placed in our NH Hotel Group chain, as well as the time spent evaluating our hotel on the Tripadvisor page, and commenting on your experience at NH Tenerife. I greatly appreciate the comments which I will pass on to the staff of the different departments since comments like these help us to grow and improve our services for the client. In this way, we will continue to strive to continue doing our work. Juan Pablo
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Diet K wrote a review Aug 2021
17 contributions21 helpful votes
First I have to say that the staff was very friendly, helpful and professional. The room was clean and the view from the room was nice. The location great. But the nights were pure terror. Stayed three nights, three nights with party on the street. I was not able to sleep with closed windows and earplugs. In the morning the noices from the room cleaning service was as loud as it was my room. A not fully tainted window to the bathroom makes it too intimate when traveling with a friend. Offering no hot-cup/water heater is poor. And the price of a small bottle of water at 3.50 is a bit high, too. Other hotels offer them free. At least for loyality members. Over all - sorry, but not again...
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Date of stay: August 2021Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Lucila Olmos, Director General at NH Tenerife
Responded Sep 11, 2021
Dear Guest, First of all, let me thank you, the trust you placed in our NH Hotel Group Company, and the time you spent filling reviews and rating our hotel in tripadvisor, about your stay with us. We really appreciate your kind comments, I will transfer to the staff of our different departments, as they will help us growing up and getting our services better for our guests. We are very sorry for the inconveniences caused by the noise in the street, as the hotel is located in the center of the town, near to bars in restaurants that are in the surroundings. The hotel offers water heater and coffee maker in its superior rooms but not in the standard rooms. We are sorry about that. The minibar prices are established by the chain. We understand your feeling and appreciate your comment about the price of a bottle of water, as we will communicate it to our headquarters in order to reconsider the price established for each item of our minibar. Despite these inconveniences, we hope to see you back again at our hotel. Thank you for choosing us. Regards Juan Pablo
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Monpetit wrote a review Feb 2021
Vannes, France1111 contributions847 helpful votes
While our original reservation was not possible(Hotel rural Costa Salada : door closed, no explanation, no notice)...we had to find a room near aanag for 3 nights, at 6.15 pm... A lot of hotel are closed by Covid time. Finally, NH organisation has been reactive and we booked by phone. The check in was perfect : smiling young woman, good explanations, given some adress to dine. Perfect junior suite at the 5tjh floor, quiet but there is a 11 pm closed obligation. Very nice volumes, the breakfast is perfect. You can park for 15 € the car but beware it is via an elavator and so the car has to be not too large...
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Date of stay: February 2021
Rooms
Service
Sleep Quality
Room Tip: junior suite, high floor
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Lucila Olmos, Director General at NH Tenerife
Responded Apr 28, 2021
Dear Customer, First of all, I would like to thank you for the trust placed in our NH Hotel Group Chain, as well as the time spent evaluating our hotel on the Tripadvisor portal, regarding your stay at NH Tenerife. I thank you for your evaluations which I will pass on to the staff of the different departments as they help us to grow and improve our services for the client. We hope to see you with us again, remaining at your entire disposal for anything you need. Receive our warmest regards Sincerely Juan Pablo
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Davide A wrote a review Aug 2020
1 contribution3 helpful votes
Me and my date went for a drink at the rooftop bar on the 6th floor, and both of the waiters were constantly interrupting our conversation clearly trying to hit on my date. Useless to day I was speechless. This is what you call being professional in Tenerife? It's a shame cause the place is very nice, but I won't contribute anymore on those horny pigs' paycheck.
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Date of stay: August 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Lucila Olmos, Director General at NH Tenerife
Responded Sep 3, 2020
Dear Sir, Thank you for your time to write this review. We are sorry to hear about your unfortunate experience at the Rooftop Bar. We will address your comments to "El Atico", company that runs the Terrace Bar so they can take the corrective actions to avoid this happen again in the future. Once again thank you very much for your feedback, and we hope you give the Hotel another chance to regain your trust. Yours sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
SueL wrote a review Mar 2020
6 contributions7 helpful votes
Nice central hotel. It was impossible to park in the hotel car park due to the carnival despite the hotel having sent us a pass for the police and the girl in reception was unhelpful. However once we had parked elsewhere and returned the man on reception was very helpful, efficient and friendly. The room was fine with everything we needed - except tea and coffee, but it did have a minibar - and the breakfast was good albeit we were left to our own devices by the uncommunicative girl in the breakfast area. Overall a great place to stay to be in the centre of things and the old town.
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Review collected in partnership with NH Hotels
Date of stay: March 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Sarpa74 wrote a review Jan 2020
Haarlem, The Netherlands265 contributions69 helpful votes
The hotel serves a good breakfast allowing you to start the day well. The refurbished rooms are quite and have nice, well equipped bathrooms. The rooms were cleaned well. Minibar is very expensive like everywhere else. The rooftop bar is a nice addition. Centrally located, this hotel is good place to stay when visiting town.
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from AlejandroC4287, Director General at NH Tenerife
Responded Jan 31, 2020
Dear Sarpa74, Thank you for staying with us and for your kind review and recommendations. We are pleased to read that on the overall you have enjoyed your stay in our hotel and that you appreciated our location, good breakfast, rooms or rooftop. Once again, thank you for your visit and for your time. We hope to have the opportunity to host you again in the near future. Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rich J wrote a review Jan 2020
21 contributions34 helpful votes
Stayed 1 night before transfer to another island Efficient and courteous check in. Good spacious comfortable rooms with quiet options Excellent breakfast buffet with relaxed comfortable seating and service
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Date of stay: December 2019
Value
Service
Sleep Quality
Room Tip: Quiet room options good but no view.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from AlejandroC4287, Director General at NH Tenerife
Responded Jan 24, 2020
Dear gastrogaian, Thank you for staying with us and for your kind review and recommendations. We are pleased to read that on the overall you have enjoyed your stay in our hotel and that you appreciated our services, specially our reception staff, comfortable rooms or the excellent breakfast. Once again, thank you for your visit and for your time. We hope to have the opportunity to host you again in the near future. Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$76 - $107 (Based on Average Rates for a Standard Room)
LOCATION
SpainCanary IslandsTenerifeSanta Cruz de Tenerife
NUMBER OF ROOMS
64
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NH TENERIFE $86 ($̶1̶2̶4̶) - Updated 2022 Prices & Hotel Reviews - Santa Cruz de Tenerife, Spain

Frequently Asked Questions about NH Tenerife
Which popular attractions are close to NH Tenerife?
Nearby attractions include Mercado Municipal Nuestra Senora de Africa (0.3 miles), TEA Tenerife Espacio de las Artes (0.2 miles), and Museo de Naturaleza y Arqueologia (0.2 miles).
What are some of the property amenities at NH Tenerife?
Some of the more popular amenities offered include a rooftop bar, an on-site restaurant, and a lounge.
Which room amenities are available at NH Tenerife?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at NH Tenerife?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at NH Tenerife?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to NH Tenerife?
Conveniently located restaurants include D' Tapas, 26, El Porron Tasca Andaluza, and Cacio e Pepe - Restaurant Pinseria.
Are any cleaning services offered at NH Tenerife?
Yes, dry cleaning and laundry service are offered to guests.
Does NH Tenerife offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at NH Tenerife?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to NH Tenerife?
Many travelers enjoy visiting Iglesia de la Concepcion (4.6 miles), Iglesia de San Francisco (0.1 miles), and Iglesia de Nuestra Senora de la Concepcion (0.1 miles).
Is NH Tenerife accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.