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Hotel Adonis Pelinor

Traveler (84)
Room & Suite (2)
Bathroom (6)

About

#17 of 18 hotels in Tenerife
Location
Cleanliness
Service
Value
In the heart of Santa Cruz de Tenerife, next to the square of Spain. with parking at 50 meters. Breakfast, reception and ciberhotel. Meeting rooms and events.
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Property amenities
Free High Speed Internet (WiFi)
Dry Cleaning
Multilingual Staff
Non-smoking hotel
Room features
Air conditioning
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located

Location

Full view
97Great for walkers
Grade: 97 out of 100
235Restaurantswithin 0.3 miles
22Attractionswithin 0.3 miles
195Reviews
1Q+A
10Room tips
Traveler rating
  • 18
  • 38
  • 68
  • 35
  • 36
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Popular mentions
Came for just one evening over easter. Friendly staff. Room was nice and comfortable. Great breakfast. Its in a really good location close to all ammenities but surprisingly quiet for its location and good wifi.
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+1
I am giving the lowest mark for the hotel as the quality of the rooms was not even close to the one presented on pictures given on booking.com. We arrived late in the night, tired after a long travel through the mountains and a whole day long hiking. The night in this hotel (which on the pictures looked luxury, spacious and clean) was supposed to be our reward. We were given a key to a room on the 6th floor and the first experience after openning the door was... a smell. A smell of a dirty, humid and hot bathroom. The room was really small and dirty, it was difficult to move there. It did not look even close to those presented in the offer. We went down to the reception to show pictures from booking.com to the receptionist and said that it is not the quality which we paid for. She smiled (!!!) and replied "I know." (!!!). That's it. It was so rude and unexpected. She knew that the information in the internet is false and looked like she did not intend to do anything with this situation.But there was a guy there (maybe her boss, I do not know as he did not have working clothes) and told her to give us another room (he behaved as if he was so generous to us to give us a better room although we were apparently cheated). So we changed the room. The "better" one was bigger and at least looked kind of similar to the one from the offer. However, a lot of photoshop had to be done. The room was dirty (windows, brown leaks in a fridge, dirty walls). The bathroom looked even worse (dark-yellow tape around the bathtube, dirty walls, paint disattaching from the ceiling, a hole close to wc, a spare roll of a toilet paper was disguistingly half-yellow). Overall the entire experience with this hotel was a huge disappointment. The offer was false and the attitude of the personel was wierd. I definitively do not recommend this place.
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The offer on booking.com show nice spacious rooms. Imagine our dissapointment when we entered small smelly and dirty room on the 6th floor. We went to the reception to complain that it is not what we expected and that they are misleading customers. The receptionist only said "I know. Rooms are small". She didn't even apologize. She simply didn't care. However there was a man there (I am not sure of his position as he had casual clothes but was surely superior to her) who told her to give us "better" room. This room was more spacious with bigger bathroom but was still of lower standard than expected (renovation and cleaning are necessary). I give 2 points only because we got better room, otherwise it would be ony 1.
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Yes this hotel is central and we’ll locate however that is the only good thing about it. Our room was so out dated paint work walls very poor, yellow stains on the Celling, curtains not hanging properly. Bedroom furniture chipped and scruffy, bathroom very tatty. It may have been clean but didn’t look it cracked tiles stains on them. Air con did t work, windows balcony paint chipped off. I could hear toilets in other rooms been flushed throughout the night no sound proofing around the hotel. Breakfast very basic can’t say a good thing about the hotel.
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Location was the only thing that was good...out-dated, smelly and we did not receive a room that we requested. Difficult to access with suitcase and stroller. Totally overpriced for what you actually get!
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PRICE RANGE
$45 - $73 (Based on Average Rates for a Standard Room)
LOCATION
SpainCanary IslandsTenerifeSanta Cruz de Tenerife
NUMBER OF ROOMS
73
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