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Occidental Santa Cruz Contemporaneo

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Rambla de Santa Cruz 116, 38001 Santa Cruz de Tenerife, Tenerife Spain
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (262)
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Panoramas (28)
Videos (1)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 09/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Occidental Santa Cruz Contemporaneo
Updated 09/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 21 hotels in Santa Cruz de Tenerife
Location
Cleanliness
Service
Value
Travelers' Choice
Occidental Santa Cruz Contemporáneo is located in La Rambla, the most exclusive area in the centre of Santa Cruz and home to a great variety of businesses, including leisure and entertainment venues. Located next to Parque García Sanabria, which extends over 67,000 m2 and is perfect for anyone who enjoys sporting activities or simply wants to stroll through the largest urban park in the Canary Islands. The hotel has comfortable rooms, which have recently been soundproofed to ensure that guests get a restful night’s sleep. It offers an excellent cuisine with its modern menu based on market produce. Between June and September, guests can use the hotel’s swimming pool and solarium, the ideal place to relax.
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Room & Suite (270)270
Full view
Property amenities
Free High Speed Internet (WiFi)
Rooftop pool
Coffee shop
Car hire
Business Center with Internet Access
Conference facilities
Baggage storage
Currency exchange
Wifi
Restaurant
Breakfast available
Breakfast in the room
Snack bar
Special diet menus
Vending machine
Banquet room
Meeting rooms
Sun terrace
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Desk
Room service
Safe
Telephone
Flatscreen TV
Hair dryer
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Mid-range
Languages Spoken
English, French, Spanish, German and 2 more
Hotel links
Special Offer:Additional 5% off
1768Reviews16Q+A38Room tips
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Popular mentions
Den O wrote a review Apr 2021
3 contributions
I booked half board but food options were very limited and mostly inedible. The dining area had the air of a dingey school canteen. Dessert was nothing more than a orange or banana. Very different from my Barcelo hotel experience elsewhere.
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: March 2021
Value
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Veronika660 wrote a review Mar 2021
Prague, Hlavni Mesto Praha, Czech Republic55 contributions41 helpful votes
Hotel's Favorite
I spent a week at this hotel at the turn of February and March 2021. Everything was perfect. The hotel is situated next to the Parque Municipal García Sanabria, in a walking distance to all the important places in the town. There is a bus stop right in front of the hotel with buses going to the bus station (Intercambiador). The hotel faces a busy street but it is quiet there at night. There are several supermarkets and restaurants within 5 minutes walk from the hotel. The check-in and check-out were very efficient. I was assigned a nice and cosy room with the street view. There was everything I needed in the room. The first evening, I found a welcome set of chocolates in my room - really appreciated. On the last day, I could stay 1,5 hour longer in my room - also really appreciated. Generally, the staff at the reception were all very nice and helpful. Wifi worked well, there was a short cut one day, but when I informed the reception, it was immediately fixed. Breakfast is served on the ground floor, starting at 7 am (great for those who want to go for a trip). The restaurant had to adjust to the covid times but it did so well - some food is packed on plates, other is served by the waiters or can be ordered. There were never any queues. To sum up, I was very happy with the choice of my hotel and would definitely choose Occidental Santa Cruz Contemporaneo for my next stay in Santa Cruz again.
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Date of stay: March 2021
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Response from Royal Concierge, Marketing at Occidental Santa Cruz Contemporaneo
Responded Mar 7, 2021
Dear Veronika660 Thank you for making our Occidental Santa Cruz Contemporáneo your choice hotel on this occasion and for your very kind recommendation to the travel community of TripAdvisor, this positive feedback keeps us motivated to encounter the compliance of our demanding quality standards. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Kind regards, Eduardo Kellner García General Manager Occidental Santa Cruz Contemporáneo
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Sleepingtigress wrote a review Mar 2021
Costa del Silencio, Spain232 contributions102 helpful votes
First visit to a Barcelo hotel and sorry to say not impressed. Major language barriers. Rooms exceedingly dated and tired to the standard of hotel. Have stayed at other hotels in Santa Cruz on previous visits and this one is not one that stands out for the right reasons. Sorry unlikely to return or recommend
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Date of stay: March 2021Trip type: Traveled with family
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Response from Royal Concierge, Marketing at Occidental Santa Cruz Contemporaneo
Responded Mar 19, 2021
Dear Sleepingtigress, Thank you for the time you took out of your day to share your comments regarding your recent stay with us. We were very disappointed to read your experience during your stay in our Occidental Santa Cruz Contemporáneo hotel, whilst an apology will regrettably not alter the outcome of your experience on this occasion, please believe we do extend it with all sincerity. It is with great concern that we read your comments about our staff mostly because their service has been praised many times for their professionalism yet genuine friendliness and we assure you that what you described is not the norm for us. We appreciate you taking the time to notify us of your personal expérience and rest assured that your review will be discussed with all departmental managers for evaluation and action as needed. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Kind regards, Eduardo Kellner García General Manager Occidental Santa Cruz Contemporáneo
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Sam L wrote a review Jan 2021
Toledo, Ohio2 contributions3 helpful votes
Overpriced for an outdated room. My better hotels within waling distance from the Occidental for a cheaper price. My rom with a terrace was about 90 euros per night. I switched to another hotel right around the corner that was a much better room, larger, with much better furniture for only 70 euros per night. Shop around.
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: January 2021
Rooms
Cleanliness
1 Helpful vote
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Response from Royal Concierge, Marketing at Occidental Santa Cruz Contemporaneo
Responded Feb 19, 2021
Dear Sam, Firstly we would like to thank you for taking the time to share your impressions regarding your recent stay at our Occidental Santa Cruz Contemporáneo hotel. It is only through feedback such as yours that we are able to maintain and improve upon the service that we provide to our guests. Please rest assured we have taken good note of your remarks related to the price and sincerely regret your dissatisfaction, mostly beacuse we always strive to give the best value to our guests studying the prices in accordance with hotels of the same category in our area. Once again, many thanks for your help to get to know the points where we can still improve the experiences of the ones that come to visit us and we truly hope to have the opportunity to welcome you back on your next visit to Santa Cruz. Kind regards, Eduardo Kellner García General Manager Occidental Santa Cruz Contemporáneo
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Capt NitinBehal wrote a review Nov 2020
New Delhi, India13 contributions24 helpful votes
i missed the gymnasium at the hotel, fitness centre should be there. Food was gud. Breakfast was good. More vegetarian main course dishes should be included. Room size and bathroom size was smaller than expected
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: November 2020
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Sleep Quality
Trip type: Traveled on business
2 Helpful votes
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PRICE RANGE
$58 - $106 (Based on Average Rates for a Standard Room)
LOCATION
SpainCanary IslandsTenerifeSanta Cruz de Tenerife
NUMBER OF ROOMS
150
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Frequently Asked Questions about Occidental Santa Cruz Contemporaneo
Which popular attractions are close to Occidental Santa Cruz Contemporaneo?
Nearby attractions include Museo Historico Militar de Canarias (0.3 miles), Parque Garcia Sanabria (0.03 miles), and Rambla de Santa Cruz (0.2 miles).
What are some of the property amenities at Occidental Santa Cruz Contemporaneo?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and room service.
What food & drink options are available at Occidental Santa Cruz Contemporaneo?
Guests can enjoy an on-site restaurant, breakfast, and a snack bar during their stay.
What are some restaurants close to Occidental Santa Cruz Contemporaneo?
Conveniently located restaurants include Etereo by Pedro Nel, Mundo Iberico, and Restaurante Aborigen.
Are there opportunities to exercise at Occidental Santa Cruz Contemporaneo?
Yes, guests have access to a rooftop pool during their stay.
Are any cleaning services offered at Occidental Santa Cruz Contemporaneo?
Yes, dry cleaning and laundry service are offered to guests.
Does Occidental Santa Cruz Contemporaneo offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Occidental Santa Cruz Contemporaneo?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, and Polish.
Are there any historical sites close to Occidental Santa Cruz Contemporaneo?
Many travelers enjoy visiting Iglesia de la Concepcion (4.2 miles), Iglesia de San Francisco (0.5 miles), and Iglesia de Nuestra Senora de la Concepcion (0.7 miles).
Is Occidental Santa Cruz Contemporaneo accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.