Occidental Santa Cruz Contemporáneo

Rambla de Santa Cruz 116, 38001 Santa Cruz de Tenerife, Tenerife Spain
Desayuno
Traveler (309)
Panorama at the Occidental Santa Cruz Contemporaneo
360
Panoramas (28)
Room & Suite (346)
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$103
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About

4.0
#4 of 20 hotels in Santa Cruz de Tenerife
Location
4.3
Cleanliness
4.2
Service
4.2
Value
3.9
Travelers' Choice
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Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Modern
Mid-range
Languages Spoken
English, French, Spanish, German and 2 more
Property amenities
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Car hire
Business Center with Internet Access
Conference facilities
Wifi
Rooftop pool
Outdoor pool
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Snack bar
Special diet menus
Vending machine
Banquet room
Meeting rooms
Baggage storage
Currency exchange
Sun terrace
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Desk
Room service
Safe
Telephone
Flatscreen TV
Hair dryer

Location

Rambla de Santa Cruz 116, 38001 Santa Cruz de Tenerife, Tenerife Spain
Name/address in local language
2,051Reviews17Q+A38Room tips
Traveler rating
  • 764
  • 724
  • 328
  • 148
  • 87
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Detailed Reviews
Podginator wrote a review Mar 2020
Wigan33 contributions31 helpful votes
3.0 of 5 bubbles
This hotel is in an excellent location for exploring Santa Cruz. It is bright and airy and the staff are all faultless. Would recommend taking a superior room as some of the standard rooms appeared small-ish. Shower was one of the best I've experienced in a hotel! My only gripe was that the restaurant wasn't available on 8 out of the 10 nights we stayed. We had booked for an evening meal each night. In the hotel's defence they did supply a selection off a set menu in their attached cafe / bar called Macusamba. Again, the staff here were brilliant but the food wasn't the best - to our taste anyway.
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: February 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from OccidentalSantaCruz, Guest Relations Manager at Occidental Santa Cruz Contemporáneo
Responded Mar 8, 2020
Dear guest, First and foremost, we would like to express our gratitude for choosing us for your stay in Santa Cruz, as well as for the time you spent to review your recent experience in our hotel. At Barceló we always strive to exceed guests' expectations and we are sure that your comments will help our teams reaching that goal. Regarding your comment about the evening meal, at times we do offer our 'alacarte' and 'daily menu' dinner options at our Macusamba restaurant to our guest, where they usually enjoy being able to choose from the variety of options. However, we sincerely lament reading that we weren't able to meet your culinary wishes on this occasion; at Barceló we know that meals are a very important aspect of our guests' overall holiday experience, so please rest assured that your comments will be shared with our Chefs to enhance our future guests' dining experiences. On a different note, we want to thank you for your kind words about our facilities and about the location of the hotel, since, truly, our hotel is located in an unbeatable area near the center and allows guests to enjoy the entire city of Santa Cruz. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. Thank you once again for making us your choice hotel and for your constructive criticism, we certainly look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future. Sincerely, Marina Zaldumbide | Assistant Manager
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Sam L wrote a review Jan 2021
Toledo, Ohio2 contributions5 helpful votes
3.0 of 5 bubbles
Overpriced for an outdated room. My better hotels within waling distance from the Occidental for a cheaper price. My rom with a terrace was about 90 euros per night. I switched to another hotel right around the corner that was a much better room, larger, with much better furniture for only 70 euros per night. Shop around.
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: January 2021
3.0 of 5 bubblesRooms
4.0 of 5 bubblesCleanliness
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Royal Concierge, Marketing at Occidental Santa Cruz Contemporáneo
Responded Feb 19, 2021
Dear Sam, Firstly we would like to thank you for taking the time to share your impressions regarding your recent stay at our Occidental Santa Cruz Contemporáneo hotel. It is only through feedback such as yours that we are able to maintain and improve upon the service that we provide to our guests. Please rest assured we have taken good note of your remarks related to the price and sincerely regret your dissatisfaction, mostly beacuse we always strive to give the best value to our guests studying the prices in accordance with hotels of the same category in our area. Once again, many thanks for your help to get to know the points where we can still improve the experiences of the ones that come to visit us and we truly hope to have the opportunity to welcome you back on your next visit to Santa Cruz. Kind regards, Eduardo Kellner García General Manager Occidental Santa Cruz Contemporáneo
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leorodrey wrote a review Mar 2020
Miami, Florida48 contributions9 helpful votes
+1
5.0 of 5 bubbles
As always Barcelo knows how to keep his customers, great Hotel atmosphere., really quick check in, amazing staff, got an upgrade on room as a courtesy, as well as a tray of chocolate caramelized fruits.. the bar is a great place to meet other guests and have a good time, prizes very good.. a beer is like $2.40.. that’s something that I have notice on this trip, prizes inside the airport are the same at hotels, and bars, restaurants even on the markets, and other things is that even bartender or cocktail waitress and service people don’t expect tips. Will be back soon.. great hotel..
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Date of stay: February 2020Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from OccidentalSantaCruz, Guest Relations Manager at Occidental Santa Cruz Contemporáneo
Responded Mar 8, 2020
Dear guest, We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at our Occidental Santa Cruz Contemporáneo was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories, and there is no better reward for us than to get this type of feedback. Thank you again for this heartwarming review of your stay with us, we hope to see you soon so we may welcome you with our best smile and make you feel at home. Best regards, Marina Zaldumbide | Assistant Manager
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Capt NitinBehal wrote a review Nov 2020
New Delhi, India36 contributions40 helpful votes
4.0 of 5 bubbles
i missed the gymnasium at the hotel, fitness centre should be there. Food was gud. Breakfast was good. More vegetarian main course dishes should be included. Room size and bathroom size was smaller than expected
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: November 2020
4.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Shinyglass3 wrote a review Mar 2024
Barnstaple, United Kingdom52 contributions53 helpful votes
5.0 of 5 bubbles
Our stay on the seventh floor with a balcony was comfortable and easily accessible. Maybe the room was slightly small for a couple but the large balcony made up for it. There was a fair selection of food at the buffet breakfast but not ideal for a vegetarian.
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: February 2024
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Departamento Dirección - Occidental Santa Cruz Contemporáneo, Director General at Occidental Santa Cruz Contemporáneo
Responded 4 weeks ago
Dear Guest, Many thanks for your feedback. We're sorry to hear that our breakfast selection did not fully meet your vegetarian needs. Our restaurant strives to cater to various dietary requirements, and we’ll continue to enhance our offerings. On a brighter note, we're delighted that you enjoyed the comfort and accessibility of your room on the seventh floor, as well as the expansive balcony that added to your experience. It's also gratifying to know the hotel's location contributed positively to your stay, and that you found our service and the cleanliness of our facilities to be of a high standard. We are equally pleased that you experienced good sleep quality during your time with us. The entire team certainly hope we can see you again in the future. Kind regards, The Management.
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nathaliarvd wrote a review Aug 2020
Santiago de Compostela, Spain15 contributions37 helpful votes
4.0 of 5 bubbles
The hotel is well located, near to city center, bars, restaurants and supermarkets. There is a beautiful square next. The hotel does not have parking, however, it is easy to park the car near the hotel,
The service is correct.
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Date of stay: August 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mario S wrote a review Feb 2020
Naples3 contributions5 helpful votes
5.0 of 5 bubbles
Hotel is located in a nice area and has good ambiance. I stayed in a junior suite on the top floor, which has a big terrace with very nice views (recommended). The breakfast was very good and the overall service was at the four-star level!
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: January 2020
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from OccidentalSantaCruz, Guest Relations Manager at Occidental Santa Cruz Contemporáneo
Responded Feb 9, 2020
Dear Mario, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Occidental Santa Cruz Contemporáneo hotel with us and with the rest of Tripadvisor readers. We sincerely appreciate you pointing out the comfort and views of our junior suites, which have been designed to make our guests' stay as comfortable as possible. We are fully aware that an attractive accommodation plays a key role to our guests' overall holiday experience, and therefore we are very pleased to read that you were satisfied with yours. Additionally, we would like to thank you for your kind words about the location of the hotel, since, truly, our hotel is located in an unbeatable area near the center and allows guests to enjoy the entire city of Santa Cruz. It is also good to know that you enjoyed the many culinary delights prepared for our breakfast buffet by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates, and we thank you for letting us know that we could conquer yours. We sincerely appreciate your highlights on the service you received in our restaurant and we will not fail to share your praising comments with the entire team with our congratulations for their contribution to your wellbeing whilst staying in the hotel We are thrilled to know that you enjoyed your recent stay with us.Thank you for making us your choice hotel when visiting the area, and we look forward to welcoming you back again very soon. Sincerely, Marina Zaldumbide | Assistant Manager
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Damaskfield wrote a review Apr 2023
Worcester, United Kingdom3 contributions
3.0 of 5 bubbles
We visited Santa Cruz to be able to go to the Anaga Mountains and the towns/cities of the north. The hotel is well situated near to the Sanabria gardens. Parking is not easy but we managed to find some parking in nearby streets. Staff are lovely. Rooms are clean and well presented. Good breakfast.
Read more
Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: April 2023
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Departamento Dirección - Occidental Santa Cruz Contemporáneo, General Manager at Occidental Santa Cruz Contemporáneo
Responded Apr 28, 2023
Dear Damas, Thank you for your review. Thank you for your kind mention of our location. We are sorry to hear of the issues which you had with parking for bicycles; as your feedback is important to us, we have noted your comments. Nevertheless, we are happy to know that you enjoyed our delicious breakfast options. We look forward to welcoming you back. Kind regards, The management.
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Den O wrote a review Apr 2021
6 contributions3 helpful votes
3.0 of 5 bubbles
I booked half board but food options were very limited and mostly inedible.
The dining area had the air of a dingey school canteen. Dessert was nothing more than a orange or banana. Very different from my Barcelo hotel experience elsewhere.
Read more
Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: March 2021
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
beachcomber wrote a review Jan 2022
Sittingbourne, United Kingdom368 contributions180 helpful votes
1.0 of 5 bubbles
We were sent here when we tested positive on our cruise ship. The room is fine and clean. The food is diabolical. We have survived our weeks quarantine on melon and fruit. We were told we would have water with meals. We didn't get any water for 2 days despite asking for some. This morning no coffee and no water. They sent a bowl of cornflakes instead. Can't wait to leave this place
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Date of stay: January 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Departamento Dirección - Occidental Santa Cruz Contemporáneo, General Manager at Occidental Santa Cruz Contemporáneo
Responded Jan 11, 2022
Dear Guest, We appreciate the time you have dedicated to sharing your personal experience with us and Tripadvisor users. We apologise for your dissatisfaction with our menus and service. Being aware of your personal situation, we pay special attention to all your requests and food to make you feel as comfortable as possible. We are saddened that, although our chef spoke with you to know your tastes and how we could improve, we were unable to meet your expectations. Likewise, our menus consist of a choice of starters, mains and dessert, plus water, bread and coffee with each service, as well as any special requests you may have, so we are surprised by your words about the melon and fruit menu. As we informed you on your arrival, our staff is at your disposal at all times to attend to whatever your needs may be and we apologise if at any time there was any confusion, perhaps caused by the language barrier. We hope you are feeling well and have had a safe journey home. Best regards. The Management.
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Paige N asked a question Nov 2017
Gaithersburg, Maryland
Is the breakfast included or how much is it?
Answer from TexasKivs
San Francisco, California46 contributions32 helpful votes
Breakfast was included and is nice. There was an event at the hotel while we were there so we actually had to have breakfast in the basement. I'm sure it's even better upstairs where they normally serve.
Answer from Angela O
Watford, United Kingdom307 contributions111 helpful votes
There is limited parking around the corner from the hotel in underground garage which is on a first come basis. We had no problems always had a space when we been out for the day. I believe free parking on the street if you can find a space.
dianagray asked a question Feb 2017
East Sussex94 contributions57 helpful votes
Are there tea/coffee making facilities in the rooms?
Answer from skeggy
Reading, United Kingdom88 contributions37 helpful votes
All previous responders are correct, there are no tea and coffee making facilities in the rooms.
Cristy asked a question Aug 2022
5 contributions5 helpful votes
Buenas tardes. Me gustaría saber si sirven cava en el desayuno. Gracias.
maria o asked a question Jan 2021
Palma de Mallorca, Spain37 contributions
Holaa el room service esta incluido en habitación en media pensión.??
Gran Canaria, Spain12 contributions
Hola María, Las pensiones se sirven en el restaurante, pero por un pequeño suplemento la podrás disfrutar en tu habitación. Saludos,
gazza wrote a tip Nov 2018
Trowse Newton, United Kingdom176 contributions145 helpful votes
4.0 of 5 bubbles
"Avoid 700! lift or aircon noise."
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lybe2014 wrote a tip Jun 2017
Renfrewshire, United Kingdom22 contributions35 helpful votes
5.0 of 5 bubbles
"chose room with balcany"
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TexasKivs wrote a tip May 2017
San Francisco, California46 contributions32 helpful votes
5.0 of 5 bubbles
"Top corner room!!!"
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Bslh13 wrote a tip Jan 2017
Harrogate, United Kingdom76 contributions16 helpful votes
4.0 of 5 bubbles
"You can hear the traffic from the rooms on the front"
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Marta G wrote a tip Jan 2017
7 contributions3 helpful votes
4.0 of 5 bubbles
"Standard rooms are quite small, but were enough for us. Some windows face the main street and it can get noisy."
Read full review
Not the right property for you?
There are more places to choose from in the Santa Cruz de Tenerife area.
PRICE RANGE
$96 - $127 (Based on Average Rates for a Standard Room)
LOCATION
SpainCanary IslandsTenerifeSanta Cruz de Tenerife
NUMBER OF ROOMS
150
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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OCCIDENTAL SANTA CRUZ CONTEMPORÁNEO $104 ($̶1̶1̶3̶) - Updated 2024 Prices & Hotel Reviews - Tenerife/Santa Cruz de Tenerife

Frequently Asked Questions about Occidental Santa Cruz Contemporáneo
Which popular attractions are close to Occidental Santa Cruz Contemporáneo?
Nearby attractions include Museo Historico Militar de Canarias (0.3 miles), Parque Garcia Sanabria (0.03 miles), and Rambla de Santa Cruz (0.2 miles).
What are some of the property amenities at Occidental Santa Cruz Contemporáneo?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Occidental Santa Cruz Contemporáneo?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Occidental Santa Cruz Contemporáneo?
Conveniently located restaurants include Etereo by Pedro Nel, Mundo Iberico, and Bodegon El Puntero.
Are there opportunities to exercise at Occidental Santa Cruz Contemporáneo?
Yes, guests have access to a pool during their stay.
Are any cleaning services offered at Occidental Santa Cruz Contemporáneo?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Occidental Santa Cruz Contemporáneo?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Occidental Santa Cruz Contemporáneo offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Occidental Santa Cruz Contemporáneo?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, and Polish.
Are there any historical sites close to Occidental Santa Cruz Contemporáneo?
Many travelers enjoy visiting Iglesia de la Concepcion (4.2 miles), Iglesia de San Francisco (0.5 miles), and Iglesia de Nuestra Senora de la Concepcion (0.7 miles).
Is Occidental Santa Cruz Contemporáneo accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.
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