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IBEROSTAR Grand Hotel Mencey

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IBEROSTAR Grand Hotel Mencey
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1,687 Reviews from our TripAdvisor Community

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There are newer reviews for IBEROSTAR Grand Hotel Mencey
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Showing 792: English reviews
Reviewed July 13, 2015 via mobile

Amazing place to stay. The attention is excellent, all the instalstions incredibly nice. We received discounts for the Spa and tickets for the casino. Close to restaurants and shopping😍😍 Love this place and will come back to this hotel.

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Helpful?
1Thank Ana S
IberostarHoteles, Quality Manager at IBEROSTAR Grand Hotel Mencey, responded to this review

Dear Ana, Thank you for your lovely review of your recent visit to our IBEROSTAR Grand Hotel Mencey; all of your kind words about your stay with us are great to hear. We also greatly appreciate your kind words towards our staff, their kindness and helpfulness being one of our hotel's main strengths we will definitely congratulate them all on...

Spain
Reviewed July 10, 2015

Since our first review in 2012 we have stayed in the Grand Hotel Mencey many times and have thoroughly enjoyed every one of our stays. We appreciate all the hotel has to offer so much that we would not consider trying another hotel in Santa Cruz. For our last say (four nights last week) we had booked a first floor...

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1Thank Inmigrante
Brno, Jihomoravsky Kraj, Czech Republic
Reviewed July 8, 2015

I rate hotel as the better one among five-star hotels. I love the bed in the room and the restaurant. The food was excellent. The staff in the restaurant was at the top level. _ Breakfast was great. There bothered me the following things: in the room there were no bathrobe and slippers, paid late check-out (€ 25 for 1.5...

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1Thank lucnikvitek
Kent
Reviewed July 5, 2015

The Mencey has been extensively updated and is a superb hotel that offers comfortable bedrooms, beautiful bathrooms and a great bar that has some beautiful views. With a very simple menu (that could get boring for long stays) the hotel is a must for those visitors wishing to relax away from the madding crowd! The grounds are beautifully laid out...

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1Thank Samboii
Berlin, Germany
Reviewed June 28, 2015

We had a very enjoyable time at the hotel. Its location makes a perfect basis to explore the island whether one is on a holiday or a business trip. It is also offers a good pool, nice garden, a great restaurant and bars, so one can have a nice vacation there. The hotel is walking distance from downtown Santa Cruz,...

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3Thank LydiaStar
Reviewed June 28, 2015 via mobile

I would absolutely recommend this hotel. The hotel itself is amazing and has a pool area with an section beside it that does food and drink. You can setup a tab for your room and have cold drinks brought to your sun lounger. The staff were great and always really friendly. The room was also fantastic and if you can...

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2Thank David M
Lisbon, Portugal
Reviewed June 26, 2015

Probably the nicest hotel at Santa Cruz, with a large lobby, gardens and swimming pool area, quite isolated from the town (however in the middle of the town). Welcome drink has not been served for us (quite unpolite) and wi-fi was really poor. All the rest is five stars.

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Thank Bento D
Courcelles, Belgium
Reviewed June 25, 2015

Very nice hotel with a lovely garden and outdoor pool. Does the room reflect the number of stars of the hotel? Not really. No power plug next to the desk, poor wifi connection, very few non Spanish tv channels (just 2 English speaking ones out of 50, no French speaking one, a few German ones, that is it), no boiler/coffee...

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1Thank dimpbx
IberostarHoteles, Quality Manager at IBEROSTAR Grand Hotel Mencey, responded to this review

Dear Guest, Thank you very much for choosing to stay at the IBEROSTAR Grand Hotel Mencey during your recent holiday in Tenerife and thank you, as well, for taking the time to write your comments on Tripadvisor. We are sorry to read that our room has not met your expectations. We would like to give all our guests a comfortable...

Santa Cruz De Tenerife
Reviewed June 23, 2015

What an amazing experiance the staff couldn't do enough to make our family holiday the best one we have every had. The facilities are fantastic, with a great gym, pool and other facilities. The food was top class i havent a bad word to say about our holiday away. Definatley booking again next year..

Review collected in partnership with Iberostar.com
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3Thank christopherjohnf2015
Richmond-upon-Thames, United Kingdom
Reviewed June 22, 2015

We had no expectations when booking this rather last minute trip and were more than pleasantly surprised by this hotel. The accommodation was far superior to most hotels I have stayed in and plenty of options to pass the day be it in the spa, gym or one of the excursions on offer within the hotel. The staff were on...

Review collected in partnership with Iberostar.com
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5Thank louiselg32
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Spa
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
The IBEROSTAR Grand Hotel Mencey is, without a doubt, the best five-star luxury hotel in Tenerife. Fully renovated, the IBEROSTAR Grand Hotel Mencey is great for who come to Santa Cruz de Tenerife to enjoy thehotel's spa & wellness centre, taste the delectable food prepared at the Cooking Classroom and attend fun events. Iconic hotel in Santa Cruz de Tenerife. The IBEROSTAR Grand Hotel Mencey is full of character. It was the hotel of choice of the most fascinating figures of the twentieth century and today features the latest technological devices and equipment. More than 4,500m² for your wellbeing. The SPA Sensations offers spa and wellness facilities like no other spa in Santa Cruz: thermal area with sauna, foot bath, Turkish bath, dry heat, float tank, hydrotherapy pool, water well, whirlpool bath, sensation shower, relaxing room, 14 massage and treatment booths, fitness room with state-of-the-art machines, Pilates, yoga... The best spa in Santa Cruz can be found at the IBEROSTAR Grand Hotel Mencey. Colonial architecture. The hotel's contemporary style draws inspiration from the finest architectural styles of the Canaries. The halls, suites, restaurants, pools and casino are all enjoyable spaces with the smartest urban design. Suites with the ideal sleeping environment. Staying at the IBEROSTAR Grand Hotel Mencey ensures a good night's sleep in the suites of the best five-star hotel in Tenerife. Luxury and great amenities in a style that evokes the glamour of the 50s. 11 function rooms. Up to 6,000m² for events in a unique setting in Santa Cruz. With the latest technological equipment and our attentive staff, the success of your event is guaranteed at IBEROSTAR Hotels & Resorts. Premium Wi-Fi. The hotel offers exclusive free premium Wi-Fi in all its facilities. A fine connection - 3.5Mb in up to six devices - to use during your stay. Cooking Classroom. All the culinary pleasures is what guests find at the Cooking Classroom, a unique space for foodies in Santa Cruz de Tenerife. It offers cooking lessons, master classes and corporate events. ... more   less 

Additional Information about IBEROSTAR Grand Hotel Mencey

Address: Calle Doctor Jose Naveiras, 38, 38004 Santa Cruz de Tenerife, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Santa Cruz de Tenerife
Price Range: $105 - $185 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — IBEROSTAR Grand Hotel Mencey 5*
Number of rooms: 286
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline, Hotwire, Travelocity, Orbitz, Expedia, getaroom.com, Evoline ltd, TripOnline SA and HotelQuickly so you can book your IBEROSTAR Grand Hotel Mencey reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
IBEROSTAR Grand Hotel Mencey Tenerife/Santa Cruz De Tenerife
Hotel Style:
#1 Romantic Hotel in Santa Cruz de Tenerife
#1 Luxury Hotel in Santa Cruz de Tenerife
#1 Family Hotel in Santa Cruz de Tenerife
#1 Business Hotel in Santa Cruz de Tenerife
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Questions & Answers

Here's what travelers have asked, with answers from IBEROSTAR Grand Hotel Mencey staff and other travelers.
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Questions? Get answers from IBEROSTAR Grand Hotel Mencey staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We had a deluxe suite - quiet, monochrome palette, spotless ”
joheff, 5 days ago | Read review
“Junior suite with balcony overlooking the park - ideal place to watch the sun go down (or come up if your that way inclined).”
robf532, 1 week ago | Read review
“Garden view rooms are quiet. City view rooms overlooking roads that may be noisier-however the double-glazing is very effective”
davidmG781IT, 2 weeks ago | Read review
“Garden rooms are better than city view”
919gerb, 2 weeks ago | Read review
“Had a corner suite which was superb - but rooms overlooking the courtyard are spacious if a bit darker.”
MarieRIreland, 4 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question