We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Iberostar Grand Mencey

Save
Share
Traveler (984)
Room & Suite (340)
Storyboard
Overview
  • Excellent62%
  • Very good27%
  • Average8%
  • Poor2%
  • Terrible1%
Travelers talk about
“garden view”(36 reviews)
“five star hotel”(22 reviews)
“santa cruz”(265 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star accommodation
All hotel details
Additional information
Offers from Iberostar Grand Mencey
Special Offer: Code 10% Off: EXTRA10
Hotel deals
Offers from Iberostar Grand Mencey
Special Offer: Code 10% Off: EXTRA10
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"]},"scriptFlags":null}
Rooms
Aug 26Aug 27
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from $116.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Santa Cruz de Tenerife hotels with availability
{"BOOKING_FEATURES": ["IB_IRG_RATE_VERIFICATION","IB_STREAMLINED_SELECTED_ROOM","IB_POST_BOOKING_LOGIN_US","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","MOB_BOOKING_EMAIL_AGREE_HIDE","CHILDREN_SEARCH","IB_EXPRESS_BOOK","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_REVIEW_BOOKING_BUTTON","IB_INLINE_ROOM_GRID","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_KIPLINGER_AWARD","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "e65ca2664cbf4f0eba1a8aad7a761bed", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":1555517,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[37199756],"additionalContentIds":[],"pollCount":0,"checkin":{"day":26,"month":8,"year":2018},"checkout":{"day":27,"month":8,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":117,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"e65ca2664cbf4f0eba1a8aad7a761bed","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":0,"lowestMetaPrice":116,"additionalPartner":false,"highestMetaPriceDisplay":0,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":-1,"lowestMetaPrice":116,"highestMetaPriceDisplay":-1,"hotelName":"Iberostar Grand Mencey","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImU2NWNhMjY2NGNiZjRmMGViYTFhOGFhZDdhNzYxYmVkIiwiQUlLIjoiY2M0YjU0MmRjNzVhNDNlN2E2NGM5NDQ2ODZlM2VhMmIifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "08/26/2018", "checkOut": "08/27/2018", "lowestPrice": "$116", "hasDates": true, "hacComplete": true, "contentIdMappings": {"37199756":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"]},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"]},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[]},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (2,079)
Filter reviews
943 results
Traveler rating
584
256
72
19
12
Traveler type
Time of year
LanguageEnglish
More languages
584
256
72
19
12
Show reviews that mention
All reviewsgarden viewfive star hotelsanta cruzindoor poolgreat facilitiessalt waterhotel guestshalf boardfabulous hotelbreakfast buffetpool sideper daypublic areasbeautiful parkjunior suitetown centresun loungers
FilterEnglish
Updating list...
1 - 5 of 943 reviews
Reviewed yesterday

I'm actually live locally but have stayed at the hotel a couple of times and use the spa and gym regularly. The staff are just fantastic! Aisha, Nadia, Antonio, César, Ainoa, Guillermo....everyone. They're genuinely helpful and kind. I always feel welcome and the various activities...More

Thank Sally1954
Hotel's Favorite
Reviewed June 30, 2018 via mobile

We booked this hotel because we really like Santa Cruz de Tenerife. The hotel is right downtown but when you are inside it feels like you are in a resort in the middle of the mountains (but still 15m from the amazing Teresitas beach). It’s...More

2  Thank Joana Isabel S
Response from IberostarHoteles, Quality Manager at Iberostar Grand MenceyResponded July 10, 2018

Dear Joana, We would like primarily to thank you for choosing Iberostar for your recent holiday and also for taking the time to share your opinion. Every day is a new challenge for us, based on our passion for providing our guests with an environment...More

Reviewed 3 days ago via mobile

We stayed at the Grand Mencey Hotel for 10 days. The hotel staff are friendly and kind. The cooking shows, given almost daily by the Pool Barman Roberto, the cook and Laura were amazing. Delicious food at Breakfast and Dinner time. The Spa is really...More

Thank Doreen I
Reviewed 3 days ago via mobile

Stayed here for my wedding anniversary and we were not disappointed. The staff are very attentive and friendly. The hotel is beautiful and the rooms well appointed. The only improvement I would suggest is that the hotel provides bottled water in the rooms.

Thank Roadstechno
Reviewed 6 days ago via mobile

Due to a delayed flight we were put up overnight here. The staff were marvellous dealing with two coach loads of guests efficiently, sorting out all the rooms & meals swiftly. The hotel was very impressive with luxury at every turn and an incredibly comfortable...More

Thank Cathy W
View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Free High Speed Internet (WiFi)
Spa
Fitness Center with Gym / Workout Room
Hotel Amenities
Room Service
Meeting Rooms
Wheelchair access
Concierge
Banquet Room
Multilingual Staff
Dry Cleaning
Business Center with Internet Access
Laundry Service
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Spa
Hot Tub
Fitness Center with Gym / Workout Room
Heated pool
Indoor pool
Outdoor pool
Details
Price range
$105 - $205 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Santa Cruz de Tenerife
#1 Romantic Hotel in Santa Cruz de Tenerife
#1 Business Hotel in Santa Cruz de Tenerife
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
$105 - $205 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Santa Cruz de Tenerife
#1 Romantic Hotel in Santa Cruz de Tenerife
#1 Business Hotel in Santa Cruz de Tenerife
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveler (984)
Room & Suite (340)
Dining (73)
Pool & Beach (68)
Amenities (54)
Family and Play Areas (12)
Business Center & Event Rooms (7)
Questions & Answers
Ask a question
linzpink
August 11, 2018|
AnswerShow all 11 answers
Response from IberostarHoteles | Property representative |
Dear customer, Thank you for your interest in our hotel Iberostar Grand Mencey 5*. Please, accept our apologies for the delay in our response. We would like to inform you that the City-View Double have a little... More
0
Votes
Google Translation
jeanetteedwards2016
July 30, 2018|
AnswerShow all 5 answers
Response from dianaf454 | Reviewed this property |
The hotel has a car park and charges about 10€ a night
1
Vote
Nico R
July 18, 2018|
AnswerShow all 4 answers
Response from IberostarHoteles | Property representative |
Dear customer, Thank you for your interest in our hotel Iberostar Grand Mencey 5*. We would like to suggest you to contact the hotel directly for detailed information. You will find the contact information in the Iberostar... More
0
Votes
Google Translation
Room Tips
"I had a city, sea mountain view which was nice."
Read review
"None the room was exultant"
Read review
"Garden view with balcony."
Read review
"Chose a room away from the road"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing