We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Sponsored by:
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Sponsored by:
7/30/2017 7/31/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    IBEROSTAR Grand Hotel Mencey

    Calle Doctor Jose Naveiras, 38, 38004 Santa Cruz de Tenerife, Tenerife, Spain
    Hotel website
    Save
    Best prices for your stay
    7/30/2017 7/31/2017
    $143
    $143
    $143
    Traveler (686)
    Room & Suite (329)
    Storyboard
    Aparthotel Parque de la Paz
    2,542 reviews
    #17 of 58 hotels in Playa de las Americas
     
    Royal Garden Villas
    728 reviews
    #1 of 58 hotels in Costa Adeje
     
    Iberostar Grand Hotel Salome
    405 reviews
    #14 of 58 hotels in Costa Adeje
     
    Bahia del Duque
    2,094 reviews
    #10 of 58 hotels in Costa Adeje
     
    Overview
    • Excellent61%
    • Very good28%
    • Average8%
    • Poor2%
    • Terrible1%
    Travelers talk about
    “garden view” (31 reviews)
    “outdoor pool” (24 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from IBEROSTAR Grand Hotel Mencey
    Special Offer: -10% Mi IBEROSTAR
    Hotel deals
    {"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"]},"containerClass":null,"scriptFlags":null}
    Aparthotel Parque de la Paz
    2,542 reviews
    #17 of 58 hotels in Playa de las Americas
     
    Royal Garden Villas
    728 reviews
    #1 of 58 hotels in Costa Adeje
     
    Iberostar Grand Hotel Salome
    405 reviews
    #14 of 58 hotels in Costa Adeje
     
    Bahia del Duque
    2,094 reviews
    #10 of 58 hotels in Costa Adeje
     
    Rooms
    Jul 30Jul 31
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 7 partner sites to see rooms from $143.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Santa Cruz de Tenerife hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_IRG_RATE_VERIFICATION","IB_STREAMLINED_SELECTED_ROOM","IB_POST_BOOKING_LOGIN_US","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","MOB_BOOKING_EMAIL_AGREE_HIDE","CHILDREN_SEARCH","IB_EXPRESS_BOOK","IB_DW_INLINE_PASSWORD","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_REVIEW_BOOKING_BUTTON","IB_INLINE_ROOM_GRID","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_KIPLINGER_AWARD","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "a6ca630655154917a4cb704c235789d6", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":1555517,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[37199756],"additionalContentIds":[],"pollCount":0,"checkin":{"day":30,"month":7,"year":2017},"checkout":{"day":31,"month":7,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":143,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"a6ca630655154917a4cb704c235789d6","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":143,"lowestMetaPrice":143,"additionalPartner":false,"highestMetaPriceDisplay":143,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":143,"lowestMetaPrice":143,"highestMetaPriceDisplay":143,"hotelName":"IBEROSTAR Grand Hotel Mencey","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImE2Y2E2MzA2NTUxNTQ5MTdhNGNiNzA0YzIzNTc4OWQ2IiwiQUlLIjoiZmUwZWQ3MDNmZDY1NDkyYzlmYzAxZDNkNmM1MTMyZWUifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "07/30/2017", "checkOut": "07/31/2017", "lowestPrice": "$143", "hasDates": true, "hacComplete": true, "contentIdMappings": {"54217993":"TravelocityEWS","78852149":"OrbitzEWS","32713546":"Expedia","37199756":"BookingCom","79404576":"CheapTicketsEWS","109215982":"HotelsCom2IB","34361875":"Hotwire"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"moduleList":["handlers","tracking"]},"containerClass":null,"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","dust":{},"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"moduleList":["handler"]},"containerClass":null,"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"moduleList":[]},"containerClass":null,"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (1,755)
    Traveler rating
    Traveler type
    Time of year
    Language
    • More languages

    1 - 5 of 819 reviews

    Reviewed 2 days ago

    I think if you have a suite with a nice view, your review might be different than mine. Overall, my stay was fine, my room was more like a cave, even though I had a balcony, it was on the street side where the garbage...More

    Thank cosmokazi
    Hotel's Favorite
    Reviewed April 21, 2017 via mobile

    Can't recommend santa cruz enough for a city/ sun break and the mancey is perfect for it. Great facilities, friendly staff, delicious breakfast, perfect location, strong wifi. WE ARE FUSSY but this met our expectations. One criticism though- please put tea/ coffee/ nespresso in the...More

    1  Thank PaulRockee
    Response from IberostarHoteles, Quality Manager at IBEROSTAR Grand Hotel MenceyResponded May 12, 2017

    Dear Paul, We are very happy to learn that you had such a brilliant time in our hospitality at IBEROSTAR Grand Hotel Mencey and want to thank you for using Tripadvisor to share your experience with others. Confirmation that we exceeded your expectations with our...More

    Reviewed 3 days ago

    This is my third stay at this beautiful hotel. From the moment you walk in the door you feel a lovely touch of colonial style. There is a charming atmosphere of class and high society. I love the rooms, and it is a delight to...More

    Thank amaliecharlotte
    Reviewed 4 days ago

    My wife and I and our son booked a 6 day city break with Jet2 on a B&B basis. The breakfast was first class in every way and GLUTEN FREE WAS NO PROBLEM for once. We all appreciated the choice of Nespresso coffee available from...More

    Thank Tamesider
    Response from IberostarHoteles, Quality Manager at IBEROSTAR Grand Hotel MenceyResponded 3 days ago

    Dear Guest, We want first of all that you know we are really pleased that you had such an fabulous holiday with us at IBEROSTAR Grand Hotel Mencey and we want to thank you for choosing Tripadvisor to share details of your wonderful experience with...More

    Reviewed 4 days ago via mobile

    I stayed here with my wife and child (7 months) for two weeks. We ordered the room with garden view and it’s really quiet and nice. The rooms are nice. You can close the door between the entrance and the main room. The bed is...More

    Thank Erik T
    Response from IberostarHoteles, Quality Manager at IBEROSTAR Grand Hotel MenceyResponded 3 days ago

    Dear Erik, We are grateful to you for choosing IBEROSTAR Grand Hotel Mencey for your recent vacation to Santa Cruz and for sharing the experience you had with us and the Tripadvisor community. Your enthusiastic comments about many the prime pillars that we set in...More

    Aparthotel Parque de la Paz
    2,542 reviews
    #17 of 58 hotels in Playa de las Americas
     
    Royal Garden Villas
    728 reviews
    #1 of 58 hotels in Costa Adeje
     
    Iberostar Grand Hotel Salome
    405 reviews
    #14 of 58 hotels in Costa Adeje
     
    Bahia del Duque
    2,094 reviews
    #10 of 58 hotels in Costa Adeje
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Spa
    • Fitness Center with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Dry Cleaning
    • Business Center with Internet Access
    • Laundry Service
    • Conference Facilities
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Spa
    • Hot Tub
    • Fitness Center with Gym / Workout Room
    Details
    • Price range
    • $117 - $202 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Family Hotel in Santa Cruz de Tenerife
    • #1 Business Hotel in Santa Cruz de Tenerife
    • #1 Romantic Hotel in Santa Cruz de Tenerife
    • #1 Luxury Hotel in Santa Cruz de Tenerife
    • Room types
    • Suites ,
    • Accessible rooms ,
    • Non-Smoking Rooms
    • Number of rooms
    • 286
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Priceline, Expedia, Booking.com, TripOnline SA, Hotwire, Cancelon, Cheap Tickets, HotelQuickly, Hotel.de, Evoline ltd, getaroom.com and HRS so you can book your IBEROSTAR Grand Hotel Mencey reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Spain >
    • Canary Islands >
    • Tenerife >
    • Santa Cruz de Tenerife
    • Also Known As
    • IBEROSTAR Grand Hotel Mencey Tenerife/Santa Cruz De Tenerife
    Add Photo Photos
    Traveler (686)
    Room & Suite (329)
    Dining (112)
    Pool & Beach (77)
    Hotel & Grounds (578)
    Business Center & Event Rooms (31)
    Bathroom (26)
    Family and Play Areas (11)
    Nearby
    Sponsored by:
    Aparthotel Parque de la Paz
    2,542 reviews
    41.00 miles away
     
    Iberostar Grand Hotel Salome
    405 reviews
    39.82 miles away
     
    Bahia del Duque
    2,094 reviews
    39.86 miles away
     
    Royal Garden Villas
    728 reviews
    39.18 miles away
     
    Nearby Restaurants
    Restaurante Sagrario
    315 reviews
    .07 miles away
    Cocina Urbana
    385 reviews
    .07 miles away
    Noi Restaurante
    56 reviews
    .12 miles away
    Tasca Tagoror
    139 reviews
    .04 miles away
    Nearby Attractions
    Museo Historico Militar de Canarias
    149 reviews
    .32 miles away
    Rambla de Santa Cruz
    219 reviews
    .26 miles away
    Iglesia de San Francisco
    98 reviews
    .56 miles away
    Circulo de Bellas Artes de Tenerife
    61 reviews
    .53 miles away
    Ask a question
    Questions & Answers
    ME2983
    June 12, 2017|
    Answer Show all 9 answers
    Response from IberostarHoteles | Property representative |
    Dear customer, Thank you for your interest in our hotel Iberostar Grand Hotel Mencey. We would like to inform you that this hotel is not family-oriented so we would suggest you to go to any of the following other... More
    0
    Votes
    Google Translation
    DanaOlive
    May 1, 2017|
    Answer Show all 7 answers
    Response from IberostarHoteles | Property representative |
    Dear customer, Thank you for your interest in our hotel Iberostar Grand Hotel Mencey. Please, accept our apologies for the delay in our response. We would like to inform you that the hotel has a parking (with charge). We... More
    0
    Votes
    Google Translation
    Judy M
    April 16, 2017|
    Answer Show all 8 answers
    Response from IberostarHoteles | Property representative |
    Dear customer, Thank you for your interest in our hotel Iberostar Grand Hotel Mencey. Please, accept our apologies for the delay in our response. We would like to inform you that the hotel offers a variety of animation... More
    0
    Votes
    Google Translation
    Room Tips
    "Room facing the garden or pool area"
    Read review
    "Choose a room with a garden view as the street facing rooms suffer from traffic noise."
    Read review
    "Go for a Junior Suite!"
    Read review
    "We upgraded to have a suite...well worth it. Quiet rooms also. Very elegant...all white!!"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing