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Traveler (53)
Room & Suite (33)
Business Center & Event Rooms (2)

About

#10 of 18 hotels in Tenerife
Location
Cleanliness
Service
Value
Renovated in 2018, the new Horizonte Hotel offers 46 comfortable rooms, 24 hours reception, free Wi-Fi and private parking upon request in order to ensure that our guests have a pleasant stay. Special prices for groups and stays longer than 10 days. We are situated on a quiet street in the Centre of Santa Cruz de Tenerife, just 100 meters away from Plaza del Principe and a few minutes from Castillo street, Plaza de la Candelaria and the Harbour of Santa Cruz. Las Teresitas Beach is 10 minutes away, Tenerife North Airport 15 minutes by car and Tenerife South Airport is 40 minutes away.Great location for visiting all the natural charms of Tenerife and enjoy the climate in Canary Islands considered one of the world's best.
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Property amenities
Parking
Free wifi
Bicycle rental
Pets allowed
Meeting rooms
Concierge
Non-smoking hotel
Laundry service
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Room features
Desk
Housekeeping
Wake-up service / alarm clock
Flatscreen TV
Bath / shower
Complimentary toiletries
Good to know
HOTEL CLASS
HOTEL STYLE
Budget
Centrally Located
Languages Spoken
English, Spanish

Location

Full view
98Great for walkers
Grade: 98 out of 100
242Restaurantswithin 0.3 miles
20Attractionswithin 0.3 miles
209Reviews
1Q+A
10Room tips
Traveler rating
  • 67
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  • 40
  • 15
  • 17
Time of year
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Popular mentions
+1
We have stayed there only for one night but I can recommend this hotel. It is located 10 minutes by bus/tram from the Bus Station/Intercambiador and it is very close to the city centre and the atractions. Our room was very clean and comfortable. The staff was very kind and
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Response from Horizonte H, Recepción at Hotel Horizonte
Responded Mar 24, 2019
Dear guest, We thank you for taking part of your time to value us so positively. We are pleased to know that you liked our central location and that you have enjoyed your stay with us. Greetings from the entire Horizon team! We hope to see you soon!
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- Good affordable price - Good customer service - Central location of the city - Close to many amenities - Cosy, spacious room - Good, comfy beds - Happy with everything!!!! I stayed here on July 2017
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Response from Horizonte H, Director de Recepción at Hotel Horizonte
Responded Oct 5, 2018
Dear guest. Thank you very much for your high score and for your positive words about your stay with us. We are pleased to know that everything was right and we hope to see you again soon. Kind regards.
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Good location for a shot stay,single rooms are adequate perhaps doubles are plusher coffee machine wasn't bad. fairly straight walk to the bus station. check out the Lido on the far side of the auditorium. I would use it again, they have two hotels in Puertodel la crux
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Response from Horizonte H, Director de Recepción at Hotel Horizonte
Responded Aug 2, 2018
Dear Michael. Thank you for your comment about your stay with us. We are glad to know that everything was right and we hope to see you again in the future. Kind regards.
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Started ok, receptionist was reasonably friendly and helpful, but then we got to the room, the room doors were grey with large numbering, reminded me of a cell door you get in police dramas, sadly the cell theme continued in the room, at first glance the room looked ok and we
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Response from Horizonte H, Recepcionista at Hotel Horizonte
Responded Feb 24, 2018
Dear guest, We regret not having covered your expectations during your stay with us, just an evening coinciding with the Carnival Festivities in Tenerife, and we apologize for it. We transfer your comment to our Cleaning and Maintenance Services so that they can carry out a comprehensive inspection of the room in which they accommodated, the most economical of the cheapest Hotel in the City. Let us recommend that, if you are making a reservation for a single night in times of high occupancy, do so early enough to choose a room to your liking. On the other hand, if your expectations are high, we recommend that you book in a higher category hotel and, of course, price. Our score on more than 1,000 comments from different websites (Tripadvisor, Booking, Expedia, etc.) is reasonably remarkable for a simple hotel like ours, and far superior to yours. A high number of our clients are reasonably satisfied with their stay in our hotel and the price that they pay in a central location, with 24 hour Reception service, and free services in the room such as Wi-Fi, refrigerator, flat screen TV and personal cleanliness. Yours sincerely, Hotel Horizonte
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The best thing about the Hotel Horizonte if you are going to Santa Cruz for Carnaval is its central location, only a vew blocks from one of the main Carnaval venues, the Plaza del Principe. It's on a side street that was fairly well-insulated from the Carnaval noise. The hotel
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Response from Horizonte H, Director de Recepción at Hotel Horizonte
Responded Feb 18, 2018
Dear guest, We are glad that you had a pleasant stay in our Hotel during the Carnival. We appreciate your positive words about our price, central location and services offered. We apologize if you noticed any small flaw in the cleanup issue and the noise you could hear in the hallway (during Carnival it is difficult to achieve absolute silence). We hope to see you again in the future. Best regards. Horizonte Hotel
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PRICE RANGE
$41 - $68 (Based on Average Rates for a Standard Room)
LOCATION
SpainCanary IslandsTenerifeSanta Cruz de Tenerife
NUMBER OF ROOMS
46
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