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Calle Santa Rosa de Lima 11, 38002 Santa Cruz de Tenerife, Tenerife Spain
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Traveler (65)
Room & Suite (30)
Bathroom (19)

About

#10 of 23 hotels in Santa Cruz de Tenerife
Location
Cleanliness
Service
Value
Renovated in 2018, the new Horizonte Hotel offers 40 comfortable rooms, 24 hours reception, free Wi-Fi and private parking upon request in order to ensure that our guests have a pleasant stay. Special prices for groups and stays longer than 10 days. We are situated on a quiet street in the Centre of Santa Cruz de Tenerife, just 100 meters away from Plaza del Principe and a few minutes from Castillo street, Plaza de la Candelaria and the Harbour of Santa Cruz. Las Teresitas Beach is 10 minutes away, Tenerife North Airport 15 minutes by car and Tenerife South Airport is 40 minutes away.Great location for visiting all the natural charms of Tenerife and enjoy the climate in Canary Islands considered one of the world's best.
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Property amenities
Free High Speed Internet (WiFi)
Bicycle rental
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Meeting rooms
Concierge
Non-smoking hotel
24-hour front desk
Wifi
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Wake-up service / alarm clock
Flatscreen TV
Bath / shower
Complimentary toiletries
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Budget
Languages Spoken
English, Spanish
235Reviews2Q+A11Room tips
Traveler rating
  • 79
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Popular mentions
john2bythesea wrote a review Nov 2021
Deal, United Kingdom20 contributions15 helpful votes
Very easy to access city ,harbour, bus station. Lacking facilities like cups or a kettle though inexpensive vending machine and close to many cafes Some noise from other guests doors but not a real problem. Big problem finding somewhere to park and any car larger than a compact would have a problem accessing the area
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Date of stay: November 2021
Location
Service
Sleep Quality
Room Tip: End of a corridor away from the road and lift
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Response from Horizonte Hotel, Otros at Hotel Horizonte
Responded Nov 19, 2021
Dear john, We thank you for sending your comment and your good evaluation of it. We apologize if any other guests were not respectful of your rest. We were at his disposal 24 hours a day at the Reception, so if we had been informed, we would have looked for a quick solution. The same for the topic of the kettle and breakfast cups, since we have several in Reception at the disposal of our Clients for free. Our central location makes it not easy to find parking but we have several underground and guarded parking spaces available to our Clients. This is informed at Reception and on our website. He simply should have requested it, but he did not. We remain at your disposal if you decide to visit us again in the future. Kind regards. Hotel Horizonte.
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Norman M wrote a review Jan 2020
43 contributions9 helpful votes
The toilets in the public areas were dirty, as was the bath in the en suite.No hot water in the room. Cannot get a drink except bottled water from a machine, or coffee from a machine. The coffee was as cheap as it gets, cold, and served only half a cup at a time. We had to wait four and a half hours for our room to be ready. Lights on the third floor lift warning did not work automatically, so we had to grope around in the dark to find a light switch. Staff were helpful, though. It is in a really run down part of town.
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Date of stay: December 2019
Rooms
Service
Sleep Quality
1 Helpful vote
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Response from Horizonte H, Recepción at Hotel Horizonte
Responded Jan 3, 2020
Mr. Norman, The main reason for his dissatisfaction is that you showed up at the hotel first thing in the morning and, insistently, wanted to occupy your room which was still occupied by a previous Client. In your Reservation, on our website and at the Reception it is clearly informed that check-in takes place after 1 pm and check-out until 12 noon. That is, the previous Client made use of his right to use the room until 12 noon and, subsequently, it had to be cleaned and prepared for you. We believe that all negative information sends it as revenge to damage our reputation by not having achieved its objective. We would not have had any problem in having used your room in advance if it had been empty and ready. Please reflect on it. In any case, we have published more than 1,500 ratings on the different main hotel review pages on the internet. As you can easily see, most of the customers who visit us value the price paid for their stay (we are the cheapest hotel in the city), our central location, the cleanliness of the establishment, our attention at the 24-hour reception desk. day, the free services that the rooms have (Wi-Fi, fridge, television with international channels, personal hygiene supplies), as well as the possibility of using an underground garage near the hotel and at a very economical price. May you be happy. Hotel Horizonte.
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RJAP1 wrote a review Nov 2019
London, United Kingdom30 contributions5 helpful votes
I loved this place, it is a one star but you wouldn’t know it, 24 hour check in which took one minute friendly desk person. Room was fine, clean, tv, shower, comfy bed, wardrobe and excellent WiFi. Great location: minutes from eating, shopping and drinking I even had a view of the sea from my room.
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Date of stay: November 2019
Cleanliness
Service
Sleep Quality
1 Helpful vote
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Response from Horizonte H, Director de Recepción at Hotel Horizonte
Responded Nov 5, 2019
Dear Richard. Thank you so much for your excellent comment about your stay in our hotel. We are really glad to know that everything was right and we hope to see you again soon. Kind regards!
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World_in_my_hands90 wrote a review Jun 2019
Herne, Germany68 contributions40 helpful votes
Stayed here for only 1 Night but fast check in, 24hr Reception and lift to the room. The Room was spacious with 2 single beds, a couch, closet, fridge and bathroom. Quiet location but if you arrive with a car it can be hard to find parking. Short distance walking to the main shopping street and lots of restaurants.
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Date of stay: June 2019Trip type: Traveled with family
3 Helpful votes
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Response from Horizonte H, Recepción at Hotel Horizonte
Responded Jun 16, 2019
Dear guest, We appreciate your good comment and your positive words regarding your short stay. We also inform you that we have available to our customers several underground parking spaces 100 meters from the hotel. This is what we have informed on our website and in Reception. We simply had to ask ourselves and we would have quickly found a solution to the parking lot that, in the center of the cities, is usually scarce. We remain at your disposal if you decide to visit us again in the future. Best regards. Horizon Hotel
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Malena_pl wrote a review Mar 2019
Opole, Poland370 contributions43 helpful votes
+1
We have stayed there only for one night but I can recommend this hotel. It is located 10 minutes by bus/tram from the Bus Station/Intercambiador and it is very close to the city centre and the atractions. Our room was very clean and comfortable. The staff was very kind and helpful. I will choose it again.
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Date of stay: March 2019Trip type: Traveled with friends
1 Helpful vote
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Response from Horizonte H, Recepción at Hotel Horizonte
Responded Mar 24, 2019
Dear guest, We thank you for taking part of your time to value us so positively. We are pleased to know that you liked our central location and that you have enjoyed your stay with us. Greetings from the entire Horizon team! We hope to see you soon!
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PRICE RANGE
$42 - $87 (Based on Average Rates for a Standard Room)
LOCATION
SpainCanary IslandsTenerifeSanta Cruz de Tenerife
NUMBER OF ROOMS
40
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Frequently Asked Questions about Hotel Horizonte
Which popular attractions are close to Hotel Horizonte?
Nearby attractions include Iglesia de San Francisco (0.2 miles), Circulo de Bellas Artes de Tenerife (0.3 miles), and Calle del Castillo (0.3 miles).
What are some of the property amenities at Hotel Horizonte?
Some of the more popular amenities offered include free wifi, a business center, and meeting rooms.
Which room amenities are available at Hotel Horizonte?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What are some restaurants close to Hotel Horizonte?
Conveniently located restaurants include Etereo by Pedro Nel, D' Tapas, 26, and Nielsen Restaurante.
Are pets allowed at Hotel Horizonte?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Horizonte offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Which languages are spoken by the staff at Hotel Horizonte?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hotel Horizonte?
Many travelers enjoy visiting Iglesia de la Concepcion (4.4 miles), Iglesia de San Francisco (0.2 miles), and Iglesia de Nuestra Senora de la Concepcion (0.4 miles).