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Camino el Coche 7, 38400 Puerto de la Cruz, Tenerife Spain
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Traveler (58)
Room & Suite (30)
Dining (12)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 05/02/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Tigaiga Suites
Updated 05/02/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#11 of 80 hotels in Puerto de la Cruz
Location
4.9
Cleanliness
4.7
Service
4.7
Value
4.9
Travelers' Choice
Very spacious 29 apartments: It is a recommendation for guests which are looking for comfort and individuality. All apartments (completely refurbished june 2017) face the sunny side with nice views. Close to the Taoro park, in the quiet residential area of the touristic hot spot of Puerto de la Cruz. The old town, city centre and the black sandy beach are just within 15 minutes walking distance.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Restaurant
Hiking
Tennis court
Airport transportation
24-hour security
Street parking
Wifi
Outdoor pool
Fence around pool
Breakfast available
Breakfast buffet
Vending machine
Bicycle tours
Car hire
Taxi service
Non-smoking hotel
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Dry cleaning
Self-serve laundry
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Room features
Dining area
Housekeeping
Private balcony
Safe
Coffee / tea maker
Kitchenette
Flatscreen TV
Walk-in shower
Separate living room
Sofa
Telephone
Wardrobe / closet
Private bathrooms
Microwave
Refrigerator
Stovetop
Kitchenware
Hair dryer
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Room types
Mountain view
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Charming
Languages Spoken
English, Spanish, German
65Reviews5Q+A3Room tips
Traveler rating
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Popular mentions
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Most Recent
John B wrote a review Jul 2022
Huddersfield, United Kingdom37 contributions35 helpful votes
We have just returned from a four week stay at the Tigaiga Suites. These suites are exceptional being both modern and well equipped. The main attraction for us was the fact that the rooms were serviced six days a week and that a breakfast was included every day. The breakfasts were very good with a wide selection of both continental and cooked items. But by far and away the best thing about the Suites are the staff!!! Starting at the top - the family that own the Suites and the adjacent Tigaiga Hotel are totally hands on and are visble every day around the facilities. The reception staff are extremely helpful and speak several languages and always go the extra mile - on receiving an email confirming our collection time for our return journey - they offered to open the breakfast room early so that we could eat before departing. The chamber maids were brilliant shout out to Jenny! They have managed to create an oasis of calm on the outskirts of the town - the walk into town was easy (and we're in our 70's) but we always got a taxi back which was only about 5 euros. Everywhere in the complex is spotless and the gardiners are always busy keeping everything pristine!! Lastly the complex is very secure with cctv and your room key allowing you access through the front and rear gates and the outside doors into the lift area. The card also allows you access to the hotel grounds where you can have a drink or eat in the a la carte restaurant. Apologies for the length of this review but there were so many good things that I didn't want to miss anything out - well done to the family - both the Suites and Hotel are a credit to you!!!
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Familia Talg, Director General at Tigaiga Suites
Responded 3 weeks ago
It has been truly an honour to read your review, and we thank you for choosing Tigaiga for your holiday. We have treated your description as a success story, and your thoughtful comments confirm that we can continue improving in the same direction. On behalf of the entire team, we would like to thank you for your visit and we will be delighted to welcome you back in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tom B wrote a review Jun 2022
York, United Kingdom89 contributions14 helpful votes
We stayed here for 2 week in June with our family staying in another suite. Upon arrival until departure we found everything and everyone there superb. Nothing was to much trouble and the staff are so friendly and helpful. Lovely pool and garden area. Breakfast was more than we expected and was lovely. Credit to the gardener he worked really hard to keep the place tidy. Also the room cleaners worked very hard. Wouldnt hesitate to stay again. The taxi to the suites from town is around €5 which beats walking! Thank you Tigaiga Suites for a fab holiday
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Date of stay: June 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Familia Talg, Director General at Tigaiga Suites
Responded Jul 4, 2022
Thank you for your visit and this great feedback! We are delighted that you enjoyed your stay with us so much: We enjoyed spoiling you with us and we are already looking forward to seeing you again at Tigaiga!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ian C wrote a review Dec 2020
Blewbury, United Kingdom19 contributions7 helpful votes
We stayed in one of the one bedroom apartments on the 3rd floor, absolutely loved it. Plenty of space, a large balcony, heated pool was great and normally empty, best of all the view from the apartment was amazing, when the cloud cleared you can see Teide opposite and the sea to the right, with palm trees in Tigaiga in the middle.
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Date of stay: December 2020
Value
Location
Service
Room Tip: Higher up rooms have the best view
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Irene Talg, Director General at Tigaiga Suites
Responded Dec 28, 2020
We are truly delighted to know that you have enjoyed an overall pleasant stay at the Tigaiga. It would be a pleasure to receive you back in the near future to enjoy another relaxing holiday with us. Best regards and keep safe! Familia Enrique Talg & Tigaiga Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Susanne P wrote a review Apr 2020
127 contributions68 helpful votes
We were at the Tigaiga Suites for 2 weeks end of february to beginning of march 2020. Arriving when sand storm Calima had showed its windy face we were lucky landing (afterwards airport closed) driving to Puerto (afterwards motorway closed). Our appartement was perfect, tidy, very spacy and in an excellent condition. We had a very warm welcome and everybody was extremely friendly and helpful. Very nice bathroom! And the breakfast was delicious with fresh juices, good varieties and delicious food. We visited the hotel some years ago and the change in ownership was great. Now its a family ownership where people are well educated and know exactly what guests expect and like. The garden is awesome as well as the pool area. Our stay was wonderful - and we luckily were not affected by the pandemy at that moment. We will return in the future for sure and send our best wishes to everyone there, we hope you master the current tough times in good conditions. All the best!
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Date of stay: March 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Tigaiga, Propietario at Tigaiga Suites
Responded Apr 13, 2020
Thank you for taking the time to share your experience with other TripAdvisor users. It is a pleasure to read your highly complimentary Tigaiga Suites review! We look forward to welcoming you back home on your future Tenerife visit ! Enrique Talg family & Tigaiga Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
DAH83 wrote a review Feb 2020
London, United Kingdom30 contributions49 helpful votes
Booked this room for my partners birthday in January this year, overall this hotel has everything, beautiful grounds, great apartments, fantastic local amenities, fantastic views and some great touches of personal service. However, there were some lack of customer service aspects that had a negative impact. On arrival the entry buzzer was broken, but the gate was open. Unbeknown to us we were suppose to walk through the gate and pick up the phone awaiting outside the reception area (reception is only open from 9am-12) As we weren't aware of this we walked up to the hotel (not far but after travelling for 6 hours was quite tiring) to get our key to be told we just had to walk through the gate to pick up the phone. A little frustrating as this could have been coomunicated better prior to arrival via email or message as they had all our details. The following 2 mornings were met by a constant drilling noise for 3+ hours. For some work being done on the floors below to demolish some walls, once again this was not communicated and for some one who had come for a relaxing break, this wasn't the greatest of starts. Other than these 2 negatives everything else was perfect, the location is fantastic, just a short walk from Puerto De La Cruz centre. The grounds are great and well presented. The room itself is spacious, light and airy. Like many other reviews, be aware that the rooms do not have air con, so I am glad that we didn't stay during a hotter climate. The kitchen is well equiped for your basic cooking needs. The staff are very friendly and there were some lovely touches of personal service including a birthday card and photo book of the island for my partner on his birthday. The restraurant in the main hotel also served one of the best meals I had during our stay and was a reasonable price. Overall this was a great place and would recommend anyone looking for a quiet break on the island. Only knocked the star off due to the lack of communication which put a damner on the start of the holiday.
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Date of stay: January 2020
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
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Response from Tigaiga, Propietario at Tigaiga Suites
Responded Feb 3, 2020
Thank you very much for taking the time to review us in TripAdvisor. Your suggestions are very important to us: We are very sorry, for the problems with the check-in which could have made your arrival much more pleasant. We also would like to apologise for the 2 days of maintenance work with drilling noise. As our guests' wellbeing is a must and our priority your suggestions and comments will be taken into account to improve these aspects. We look forward to seeing you again at Tigaiga Suites! Familia Enrique Talg & Tigaiga Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rebecca H wrote a review May 2019
61 contributions32 helpful votes
The staff is incredibly helpful and friendly, going out of their way to help whenever possible. I requested a fan on my first day there, and even though it's not standard they were able to provide it within a very short time. Also I asked to use the safe, which requires an additional payment, and even though the reception was closed at that time, someone made a special trip over to set it up for me. Breakfast is delicious and fresh. The staff are always around if you need more coffee. The fresh juices & the orange squeezing station was a big hit. The rooms are spacious, modern and very clean. The location is a bit uphill from the main area of Puerto de la cruz however we had no problem walking down and then back up; it's a short but challenging walk. (elderly may have more problems with this) On the downside - the grounds and the rooms are great, but the entrance to the building seems like the one area that hasn't been updated in a while. The elevator is old-fashioned and it's challenging to get large luggage in & out. The hallway near the elevator has a strange musty/ old-cooking smell. Luckily the clean and spacious rooms more than make up for this. Having no parking on site is a slight issue; most days we found parking on the street right outside the the hotel, but twice we had to park a bit further away - luckily it was after we'd been there for a few days so we knew our way around. It's a bit strange to me that the building does not have air conditioning. We opened the sliding doors to air the room, but we can't leave them open when we leave the room, so when we come back, it's quite stuffy. They did provide us with a fan, however, which was really helpful. Bear in mind that reception is only staffed from 9-12, Make sure to get directions from the hotel about how to contact reception & get your key from the lockbox if you are arriving after 12; I did this & it was no problem but I could see it could be confusing. Overall the few disadvantages were far outweighed by the advantages and it was a lovely stay.
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Date of stay: May 2019
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Tigaiga, Propietario at Tigaiga Suites
Responded May 24, 2019
Thank you for taking the time to leave your comments about your recent stay in Tigaiga Suites! We make our best effort to offer all our guests have a wonderful experience and are most thankful for constructive reviews as they allow us to enhance our understanding of our guests' needs and expectations. We will continue working to improve our quality standards. It would be a pleasure to see you again at Tigaiga Suites enjoying our services. Best regards Familia Enrique Talg & Tigaiga Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
devonshireantiques wrote a review Feb 2019
devon43 contributions38 helpful votes
We wanted breakfast daily at 7am but breakfast served from 8 to 10 am. We suggested to receptionist taking breakfast in adjacent sister hotel (Tigaiga) which opened at 7am. This was refused. To compromise she agreed to open a bit earlier (7.30am - later improved to 7.15) but given that Hotel Tigaigi was quiet (January) the refusal to let us have breakfast at 7am (next door) was disappointing. We had no other complaints: suite clean and modern. All other facilities well maintained.
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Date of stay: January 2019
Rooms
Service
Sleep Quality
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Tigaiga, Propietario at Tigaiga Suites
Responded Feb 8, 2019
Thank you very much for your kind contribution. We are pleased to know that you have enjoyed all Tigaiga Suites facilities. Unfortunately we could not meet your expectations offering early daily from 7am but your feedback stimulates and helps us improve our service and quality standards. It would be a pleasure to see you again! Familia Enrique Talg & Tigaiga Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
L Knibbs wrote a review Dec 2018
Tenby, United Kingdom44 contributions17 helpful votes
We have just returned from a fabulous 2 week holiday staying at the Tigaiga Suites. Apartment 502 was fantastic with everything you needed, large balcony with table chairs and sun loungers and a fantastic view. Inside a spacious living room, nice kitchen area well equipped. A good shower in the bathroom nice bedroom also leading on to the balcony and comfortable beds. The grounds are beautifully maintained with a pool to cool off in on a hot afternoon. Reception staff were available every morning until noon and were happy to book restaurants and had a good local knowledge. Breakfast was lovely a good variety of both hot and cold food, and the staff were wonderful, nothing was to much trouble, Xavier was brilliant, always cheerful, polite and ready with our coffee. Absolutely loved it thank you for a great holiday we will be back next year just waiting to confirm flight details.
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Date of stay: November 2018Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Tigaiga, Propietario at Tigaiga Suites
Responded Dec 16, 2018
We're delighted to read that you have enjoyed your recent stay at Tigaiga Suites. Thank you so much for sharing such a great review! Looking forward to welcome you back Familia Enrique Talg & Tigaiga Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Albert W wrote a review Jul 2018
Stone, United Kingdom128 contributions87 helpful votes
The Tigaiga Suites are in a prime position in up town Puerto de la Cruz,we stayed in 503 which gave you fantastic views of the sea and mountain ranges.The suite itself was clean and bright,with a large lounge, big balcony,full size kitchen excellent bathroom(shower only no bath) and a nice bedroom.The bedroom it's self was a little lacking in wardrobe space.The breakfast gave you a good choice of both hot and cold fare,the staff were very helpful especially Javier who was excellent in anything that was asked of him.The suite were given a major refurbishment in 2017 to a high standard ,and some further work is still going on (july2018) to make the stay even better
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Date of stay: July 2018
Rooms
Sleep Quality
Trip type: Traveled as a couple
Room Tip: The higher the better for the views
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Tigaiga, Propietario at Tigaiga Suites
Responded Jul 30, 2018
It is such a pleasure to read your review. Thank you for taking the time to share your experience with other TripAdvisor users! We are delighted to read you enjoyed your and have taken enormous pride in sharing your compliments with our team. We look forward to welcoming you back on a future visit to Tenerife Familia Enrique Talg & Tigaiga Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
MrsBB2000 wrote a review Dec 2017
London, United Kingdom211 contributions157 helpful votes
We stayed in a 2 bedroom apartment for 3 nights, the apartment was freshly decorated and presented to a high standard, the living area was spacious as was the large terrace which has a lovely view of the pool (we were told it is heated but was too cold to enjoy in December) and El Teide (on a non cloudy day), the kitchen is well equipped to prepare simple meals with a large fridge, 2 ring electric hob, microwave and sink. The bathroom is very large, with separate bath, excellent shower and 2 sinks. We found the apartment was quiet and pleasant our only issue was with the beds, one room had 2 singles close together and the other had one single bed and one single fold out bed, none of the beds were very comfortable which was a shame. The pool was a nice size and surrounded by a lovely garden, a tennis court was also on the property (best booked ahead) there were various games available such as table tennis, air hockey as well as laundry facilities etc. The breakfast was excellent, the staff at breakfast were very helpful and friendly and happy to help with any queries. This was helpful as reception was on site only in the mornings. The breakfast had many hot and cold options including freshly squeezed oranges, omelettes, pancakes and many others. Overall we found this was a great place to stay. However be aware that there is no allocated parking, however we managed to find close enough spots most days, this might be more difficult in busier times of the year. The hotel is on a hill so a bit of climbing involved. The sister hotel is next door but all facilities are separate such as the pool, restaurant and other standard hotel facilities, this is an apartment hotel set up and not a hotel. There are many supermarkets, restaurants etc close by.
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Date of stay: December 2017
Rooms
Cleanliness
Service
Trip type: Traveled with family
Room Tip: Higher the floor the better the view
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Tigaiga, Propietario at Tigaiga Suites
Responded Dec 28, 2017
Thank you very much for your kind contribution. We are delighted you had a great stay at our Tigaiga Suites. Your positive feedback stimulates and helps us improve our service and quality standards. It would be a pleasure to see you again enjoying your holidays! Happy New Year Familia Enrique Talg & Tigaiga Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
12
PRICE RANGE
$120 - $230 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Aparthotel Florasol
LOCATION
SpainCanary IslandsTenerifePuerto de la Cruz
NUMBER OF ROOMS
29
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Frequently Asked Questions about Tigaiga Suites
Which popular attractions are close to Tigaiga Suites?
Nearby attractions include Parque Taoro (0.1 miles), The English Library Tenerife (0.2 miles), and Nest Hostel -- Teide (0.3 miles).
What are some of the property amenities at Tigaiga Suites?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Tigaiga Suites?
Top room amenities include a kitchenette, a flat screen TV, and a refrigerator.
What food & drink options are available at Tigaiga Suites?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at Tigaiga Suites?
Yes, paid private parking on-site and street parking are available to guests.
What are some restaurants close to Tigaiga Suites?
Conveniently located restaurants include Alberto's Bar, Terraza Taoro, and Restaurante Ruen Thai.
Are there opportunities to exercise at Tigaiga Suites?
Yes, guests have access to a pool during their stay.
Does Tigaiga Suites have airport transportation?
Yes, Tigaiga Suites offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Tigaiga Suites?
Yes, dry cleaning and self serve laundry are offered to guests.
Which languages are spoken by the staff at Tigaiga Suites?
The staff speaks multiple languages, including English, Spanish, and German.
Are there any historical sites close to Tigaiga Suites?
Many travelers enjoy visiting Castillo de San Felipe (0.6 miles), The English Library Tenerife (0.2 miles), and Bateria de Santa Bárbara (0.6 miles).