Tigaiga Suites

Tigaiga Suites

Camino el Coche 7, 38400 Puerto de la Cruz, Tenerife Spain
Traveler (72)
Die großzügige Terrasse
Room & Suite (33)
Breakfast is pretty decent. Not so large choice as I exeprienced in other places but everything
Dining (12)

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Avg. $379 /night, 11/10 - 11/11
$388
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$356
per night
$323
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About

5.0
#16 of 77 hotels in Puerto de la Cruz
Location
4.8
Rooms
4.8
Value
4.8
Cleanliness
4.6
Service
4.8
Sleep Quality
4.9
Very spacious 29 apartments: It is a recommendation for guests which are looking for comfort and individuality. All apartments (completely refurbished june 2017) face the sunny side with nice views. Close to the Taoro park, in the quiet residential area of the touristic hot spot of Puerto de la Cruz. The old town, city centre and the black sandy beach are just within 15 minutes walking distance.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Restaurant
Hiking
Tennis court
Airport transportation
24-hour security
Street parking
Wifi
Outdoor pool
Fence around pool
Breakfast available
Breakfast buffet
Vending machine
Bicycle tours
Taxi service
Non-smoking hotel
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Dry cleaning
Self-serve laundry
Room features
Dining area
Housekeeping
Private balcony
Safe
Coffee / tea maker
Kitchenette
Flatscreen TV
Walk-in shower
Separate living room
Sofa
Telephone
Wardrobe / closet
Private bathrooms
Microwave
Refrigerator
Stovetop
Kitchenware
Hair dryer
Room types
Mountain view
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Quiet
Romantic
Languages Spoken
English, Spanish, German

Location

Camino el Coche 7, 38400 Puerto de la Cruz, Tenerife Spain
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 79 out of 100
79
Sur Reina Sofia Airport
24.9 mi
See all flights
Norte Los Rodeos Airport
77Reviews5Q+A6Room tips
Traveler rating
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Detailed Reviews
DAH83 wrote a review Feb 2020
London, United Kingdom
4.0 of 5 bubbles
Booked this room for my partners birthday in January this year, overall this hotel has everything, beautiful grounds, great apartments, fantastic local amenities, fantastic views and some great touches of personal service. However, there were some lack of customer service aspects that had a negative impact.

On arrival the entry buzzer was broken, but the gate was open. Unbeknown to us we were suppose to walk through the gate and pick up the phone awaiting outside the reception area (reception is only open from 9am-12) As we weren't aware of this we walked up to the hotel (not far but after travelling for 6 hours was quite tiring) to get our key to be told we just had to walk through the gate to pick up the phone. A little frustrating as this could have been coomunicated better prior to arrival via email or message as they had all our details.

The following 2 mornings were met by a constant drilling noise for 3+ hours. For some work being done on the floors below to demolish some walls, once again this was not communicated and for some one who had come for a relaxing break, this wasn't the greatest of starts.

Other than these 2 negatives everything else was perfect, the location is fantastic, just a short walk from Puerto De La Cruz centre. The grounds are great and well presented. The room itself is spacious, light and airy. Like many other reviews, be aware that the rooms do not have air con, so I am glad that we didn't stay during a hotter climate. The kitchen is well equiped for your basic cooking needs.

The staff are very friendly and there were some lovely touches of personal service including a birthday card and photo book of the island for my partner on his birthday.
The restraurant in the main hotel also served one of the best meals I had during our stay and was a reasonable price.

Overall this was a great place and would recommend anyone looking for a quiet break on the island. Only knocked the star off due to the lack of communication which put a damner on the start of the holiday.
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Date of stay: January 2020
4.0 of 5 bubblesRooms
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tigaiga, Propietario at Tigaiga Suites
Responded Feb 3, 2020
Thank you very much for taking the time to review us in TripAdvisor. Your suggestions are very important to us: We are very sorry, for the problems with the check-in which could have made your arrival much more pleasant. We also would like to apologise for the 2 days of maintenance work with drilling noise. As our guests' wellbeing is a must and our priority your suggestions and comments will be taken into account to improve these aspects. We look forward to seeing you again at Tigaiga Suites! Familia Enrique Talg & Tigaiga Team
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Susanne P wrote a review Apr 2020
5.0 of 5 bubbles
We were at the Tigaiga Suites for 2 weeks end of february to beginning of march 2020. Arriving when sand storm Calima had showed its windy face we were lucky landing (afterwards airport closed) driving to Puerto (afterwards motorway closed). Our appartement was perfect, tidy, very spacy and in an excellent condition. We had a very warm welcome and everybody was extremely friendly and helpful. Very nice bathroom! And the breakfast was delicious with fresh juices, good varieties and delicious food.

We visited the hotel some years ago and the change in ownership was great. Now its a family ownership where people are well educated and know exactly what guests expect and like.

The garden is awesome as well as the pool area. Our stay was wonderful - and we luckily were not affected by the pandemy at that moment.
We will return in the future for sure and send our best wishes to everyone there, we hope you master the current tough times in good conditions. All the best!
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Date of stay: March 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tigaiga, Propietario at Tigaiga Suites
Responded Apr 13, 2020
Thank you for taking the time to share your experience with other TripAdvisor users. It is a pleasure to read your highly complimentary Tigaiga Suites review! We look forward to welcoming you back home on your future Tenerife visit ! Enrique Talg family & Tigaiga Team
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NoosaDreamer wrote a review Mar 2024
Wimborne Minster, United Kingdom
4.0 of 5 bubbles
Last year we stayed at the Tigaiga Hotel, opted for the space of the suites on this visit. Our suite had a large lounge, dining area and terrace with sun loungers for afternoon sun. Good views over hills and coast. Good size swimming (all same depth, no shallow end) pool with sun lounging area. Breakfast is included, good buffet choice and omelette cooked to order. The apartment kitchen area is well equipped (no oven but has a microwave). Apartment is serviced daily except Sundays.

The Breakfast room has a lingering smell of fried food, but you can sit outside.

Customer service could be improved and be more practive and customer focussed. It took 3 emails to ascertain how and where we had to check in. Further conversations at reception about where to offload luggage and park the car. This could be improved by sending clear map/instructions by email a day in advance. You check in at the hotel but check out at the suites reception (only open briefly in morning). This seems to suit the hotel but not necessarily customers as the buildings are set well apart down a street. On our last day we found the shortest walking route to the hotel (no map/instructions at check in or in room). There isn't a kettle in the suite, these have to be rented (20 euro deposit). We paid the deposit at the hotel but then found that the refund is from the suite reception. Parking is in streets near by, none on site. We tried the set menu main hotel restaurant for dinner. We regretted that decision. Its the "half board/TUI package deal" restaurant and definitely done to a tight budget. Courses (all choices have to be ordered at the start) are served at lightening speed. By 8.30 the restaurant is cleared and laid for breakfast. Not a relaxing experience. The a la carte smaller restaurant and all day food/drinks provider is much better. The food and service here is excellent.

Overall not as good an experience as our stay in the hotel last year but still very good.
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Date of stay: March 2024Trip type: Traveled as a couple
Room Tip: Street parking, hard to find a space at weekends or later in evening.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Familia Talg, Director General at Tigaiga Suites
Responded Mar 14, 2024
Thank you for sharing your detailed feedback about your recent stay in our serviced apartments. We're pleased to hear that you enjoyed the spaciousness and amenities of the suites. We also appreciate your feedback regarding the kitchen area and the daily servicing of the apartment. We apologize for any inconvenience you experienced with the customer service and the check-in process and we will work on improving this aspect of our service. Thank you for your valuable feedback, and we hope to have the opportunity to welcome you back for an even better experience in the future.
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Tom B wrote a review Jun 2022
York, United Kingdom
5.0 of 5 bubbles
We stayed here for 2 week in June with our family staying in another suite.

Upon arrival until departure we found everything and everyone there superb.
Nothing was to much trouble and the staff are so friendly and helpful.

Lovely pool and garden area. Breakfast was more than we expected and was lovely.

Credit to the gardener he worked really hard to keep the place tidy.
Also the room cleaners worked very hard.

Wouldnt hesitate to stay again. The taxi to the suites from town is around €5 which beats walking!

Thank you Tigaiga Suites for a fab holiday
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Date of stay: June 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Familia Talg, Director General at Tigaiga Suites
Responded Jul 4, 2022
Thank you for your visit and this great feedback! We are delighted that you enjoyed your stay with us so much: We enjoyed spoiling you with us and we are already looking forward to seeing you again at Tigaiga!
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supergeo wrote a review May 2023
Calgary, Alberta
5.0 of 5 bubbles
We stayed in a 2 bedroom suite with a view of El teide and the lovely gardens. Lovely spacious suite with everything you could need including a well stocked kitchen and a beautiful terrace.Very good breakfast included in the dining room. We were even provided with yoga mats when we asked about them. Very helpful staff although office is open only in the morning but always available by phone or at the hotel nearby. The only downside was a charity event held on the grounds on the Friday night which was loud and went until midnight. I hope that this will not be a common event as it detracted from an otherwise fantastic stay.
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Date of stay: April 2023
5.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Traveled as a couple
Room Tip: Not many restaurants nearby.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Familia Talg, Director General at Tigaiga Suites
Responded May 25, 2023
We are pleased to read that you had such a wonderful time with us and thank you for sharing your experience! We hope to welcome you again soon at the Tigaiga, and until then, we wish you the best. Best regards
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fulltanks wrote a review Jul 2017
5.0 of 5 bubbles
Just returned to UK after a splendid week in the Suites.
Newly renovated to a high standard with everything needed for a relaxing break.
All the staff were first class , ready to please and helpful.
Breakfasts were well presented and plentiful.
Looking forward to the next visit which will be soon!
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Date of stay: July 2017Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tigaiga, Propietario at Tigaiga Suites
Responded Jul 28, 2017
It is such a pleasure to read you enjoyed a lovely stay! Thank you for taking the time to share your experience with other TripAdvisor users. We look forward to welcoming you back in a near future! Familia Enrique Talg & Tigaiga Team
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emmachisit2009 wrote a review Dec 2017
Rudgwick, United Kingdom
2.0 of 5 bubbles
The apartments themselves are lovely. However, totally unsuitable for children. He pool is advertised as “heated”, and yet is 20 degrees. Then, on the second night, I received a belter of an electric shock from the dishwasher. Someone came to investigate immediately and said that an electrician would come and take a look the following day. However, as there is no reception, I tried to call the hotel to ask for an update on the situation as we have no idea whether it’s safe to touch the electrics in the kitchen again - the number in the information book got me through to a completely separate hotel and the person I spoke to had no idea what I was talking about.
My other gripe is that I mailed in advance to ask whether it would be possible to have something to eat delivered to or room for our arrival, and received a completely clueless response. So we arrived at 10pm, and ended up eating Pringles and water. Lovely. Not even so much as a teabag or a bottle of water to welcome us.
Breakfast is lovely, and it’s a very peaceful place to stay, but I definitely wouldn’t return here, sorry - I can’t risk being electrocuted in the course of preparing food for the children.
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Date of stay: December 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tigaiga, Propietario at Tigaiga Suites
Responded Dec 20, 2017
Buenas tardes! We received your review during your stay, three days after your arrival. Our staff members (receptionists, maintenance, housekeepers and restaurant waiters) were all involved to offer you pleasant holidays, solving your isssues, and in spite of your positive conversations at the end of your stay we are trully disappointed from feedback received. Wishing you a merry Christmas! Irene Talg - dirección
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Waitakioldboy wrote a review Oct 2017
Lynton, United Kingdom
5.0 of 5 bubbles
We spent a week at the Tigaiga Suites end of September early October and cannot recommend it highly enough. The apartment was superb having been recently refurbished in a contemporary style. Very comfortable single beds pushed together to form a super king size bed. You each have your own duvet which is ideal. Plenty of space in the apartment with a magnificent terrace which is very deep and runs the full width of the apartment. The kitchen has all you need and was well equipped. When you stay here breakfast is included in the rate and what a fantastic selection of food to choose from. The breakfast restaurant is down by the Pool and is managed by the most efficient team. We were welcomed warmly each morning and the service was first class. Xavier was fantastic and actually knew what we wanted before we did. He has to be the most efficient restaurant manager/waiter we have ever met.
Like the Tigaiga Hotel the Tigaiga Suites are owned by a German family and without exception all of the staff at both the Hotel and the Suites were superb. You can understand why so many people return year after year. The building and grounds are very well maintained and spotlessly clean. Great pool area as well. We stayed in 503 on the fifth floor (there is a lift) and the views were wonderful. We had our lunch out on our terrace each day under the sun umbrella and a drink in our hand as the sun went down in the evening.
If you don’t feel like making your own lunch the Tigaiga Hotel has the most fantastic restaurant which we went to a couple of times for dinner and lunch. The food was brilliant. I can’t remember the name of the restaurant as they have two or three but it was the a la Carte one beginning with T.
We are trying to schedule in a return visit, but it can’t come soon enough for us. Thank you Tigaiga Suites & Hotel.
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Date of stay: August 2017Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tigaiga, Propietario at Tigaiga Suites
Responded Oct 16, 2017
Thank you very much for sharing your excellent feedback here about your recent stay at Tigaiga Suites! We are really delighted to read that you enjoyed our facilities and that you had a relaxing holiday with us. It would be a real pleasure for us to welcome you back in the near future. Please, feel free to reach out to us personally if we can be of any assistance for your upcoming stay. Warm regards Familia Enrique Talg & Tigaiga Team
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Rebecca H wrote a review May 2019
4.0 of 5 bubbles
The staff is incredibly helpful and friendly, going out of their way to help whenever possible. I requested a fan on my first day there, and even though it's not standard they were able to provide it within a very short time. Also I asked to use the safe, which requires an additional payment, and even though the reception was closed at that time, someone made a special trip over to set it up for me. Breakfast is delicious and fresh. The staff are always around if you need more coffee. The fresh juices & the orange squeezing station was a big hit. The rooms are spacious, modern and very clean.
The location is a bit uphill from the main area of Puerto de la cruz however we had no problem walking down and then back up; it's a short but challenging walk. (elderly may have more problems with this)

On the downside - the grounds and the rooms are great, but the entrance to the building seems like the one area that hasn't been updated in a while. The elevator is old-fashioned and it's challenging to get large luggage in & out. The hallway near the elevator has a strange musty/ old-cooking smell. Luckily the clean and spacious rooms more than make up for this.

Having no parking on site is a slight issue; most days we found parking on the street right outside the the hotel, but twice we had to park a bit further away - luckily it was after we'd been there for a few days so we knew our way around.

It's a bit strange to me that the building does not have air conditioning. We opened the sliding doors to air the room, but we can't leave them open when we leave the room, so when we come back, it's quite stuffy. They did provide us with a fan, however, which was really helpful.

Bear in mind that reception is only staffed from 9-12, Make sure to get directions from the hotel about how to contact reception & get your key from the lockbox if you are arriving after 12; I did this & it was no problem but I could see it could be confusing.

Overall the few disadvantages were far outweighed by the advantages and it was a lovely stay.
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Date of stay: May 2019
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tigaiga, Propietario at Tigaiga Suites
Responded May 24, 2019
Thank you for taking the time to leave your comments about your recent stay in Tigaiga Suites! We make our best effort to offer all our guests have a wonderful experience and are most thankful for constructive reviews as they allow us to enhance our understanding of our guests' needs and expectations. We will continue working to improve our quality standards. It would be a pleasure to see you again at Tigaiga Suites enjoying our services. Best regards Familia Enrique Talg & Tigaiga Team
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mj1303 wrote a review Apr 2023
Conwy, United Kingdom
4.0 of 5 bubbles
Excellent family fun hotel, but some dinners were not good the highest quality.
Gardens are exceptional , and the tour was interesting
Rooms are very high quality , with views of the mountains and snow in February.
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Date of stay: February 2023
4.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Traveled as a couple
Room Tip: Rooms with Mountain View’s are best
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Familia Talg, Director General at Tigaiga Suites
Responded Apr 17, 2023
Thank you for your rating and your kind comments. It is nice to read that you enjoyed your Tigaiga holidays! Looking forward to welcome you soon again!
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uxonion asked a question May 2020
Teddington, United Kingdom14 contributions18 helpful votes
Can you tell me the the temperature of the swimming pool? Thanks
Answer from Susanne P
256 contributions79 helpful votes
It‘s ok - heated as far as I can say. (and I‘m usually freezing very fast)
Answer from Christoph B
Stuttgart, Germany237 contributions91 helpful votes
Es gibt eine Mikrowelle mit Grillfunktion, Herd, Kaffeemaschine, Kühlschrank und Spülmaschine. Kein Backofen. Kleingeräte, wie Wasserkocher, kann man an der Rezeption ausleihen. Da das Appartement Frühstück beinhaltet, war das für uns kein Thema. Die Ausstattung der Appartements ist auf der Homepage gut und korrekt beschrieben.
fbb451 asked a question Nov 2018
Berlin, Germany8 contributions12 helpful votes
ist es erlaubt, auf der Terrasse/Balkon zu rauchen
Answer from 526jeanmichelt
Saint-Sebastien-sur-Loire, France159 contributions17 helpful votes
Bonjour Oui, cela est possible si on est respectueux et que les mégots sont bien rangés et qu'on ne fume pas dans l'appartement
Drubi30 asked a question Jul 2018
Guxhagen, Germany54 contributions13 helpful votes
Warum wird bei TripAdvisor der Name nicht geändert??? Heißt jetzt: Tigaiga Suites!!! Nette Grüße N. Siebert
Drubi30 asked a question Jul 2018
Guxhagen, Germany54 contributions13 helpful votes
Warum wird bei TripAdvisor der Name nicht geändert??? Heißt jetzt: Tigaiga Suites!!! Nette Grüße N. Siebert
Answer from Drubi30
Guxhagen, Germany54 contributions13 helpful votes
Bei uns steht weiterhin Aparthotel Florasol im Trip Advisor. Verstehe ich nicht.
NoosaDreamer wrote a tip Mar 2024
Wimborne Minster, United Kingdom202 contributions139 helpful votes
4.0 of 5 bubbles
"Street parking, hard to find a space at weekends or later in evening. "
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supergeo wrote a tip May 2023
Calgary, Alberta274 contributions59 helpful votes
5.0 of 5 bubbles
"Not many restaurants nearby."
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mj1303 wrote a tip Apr 2023
Conwy, United Kingdom34 contributions25 helpful votes
4.0 of 5 bubbles
"Rooms with Mountain View’s are best"
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Ian C wrote a tip Dec 2020
Blewbury, United Kingdom20 contributions7 helpful votes
5.0 of 5 bubbles
"Higher up rooms have the best view"
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Albert W wrote a tip Jul 2018
Stone, United Kingdom117 contributions87 helpful votes
5.0 of 5 bubbles
"The higher the better for the views"
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Not the right property for you?
There are more places to choose from in the Puerto de la Cruz area.
PRICE RANGE
$171 - $332 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Aparthotel Florasol
LOCATION
SpainCanary IslandsTenerifePuerto de la Cruz
NUMBER OF ROOMS
29
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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TIGAIGA SUITES - Updated 2024

Frequently Asked Questions about Tigaiga Suites
Which popular attractions are close to Tigaiga Suites?
Nearby attractions include Parque Taoro (0.1 miles), The English Library Tenerife (0.2 miles), and El Rastro del Mercado Municipal del Puerto de la Cruz (0.2 miles).
What are some of the property amenities at Tigaiga Suites?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Tigaiga Suites?
Top room amenities include a kitchenette, a flat screen TV, and a refrigerator.
What food & drink options are available at Tigaiga Suites?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at Tigaiga Suites?
Yes, paid private parking on-site and street parking are available to guests.
What are some restaurants close to Tigaiga Suites?
Conveniently located restaurants include Ristorante Cucci, Muxacho, and Alberto's Bar.
Are there opportunities to exercise at Tigaiga Suites?
Yes, guests have access to a pool during their stay.
Does Tigaiga Suites have airport transportation?
Yes, Tigaiga Suites offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Tigaiga Suites?
Yes, dry cleaning and self serve laundry are offered to guests.
Which languages are spoken by the staff at Tigaiga Suites?
The staff speaks multiple languages, including English, Spanish, and German.
Are there any historical sites close to Tigaiga Suites?
Many travelers enjoy visiting Castillo de San Felipe (0.6 miles), The English Library Tenerife (0.2 miles), and Bateria de Santa Bárbara (0.6 miles).
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