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Hotel AF Valle Orotava

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About

#20 of 77 hotels in Puerto de la Cruz
Location
4.5
Cleanliness
4.3
Service
4.2
Value
4.2
WELCOME TO THE AF VALLE OROTAVA HOTEL: YOUR REFUGE IN TENERIFE Discover the beauty and charm of Tenerife from the comfort and elegance of the AF Valle Orotava Hotel. Strategically located in the heart of the picturesque Puerto de la Cruz , our 4-star hotel gives you an unparalleled experience to fully explore the wonderful island of Tenerife. Explore Tenerife with us, situated in a privileged location, our hotel is the perfect starting point for adventures throughout the island. From golden sand beaches to lush nature trails and fascinating historical sites, you’ll have access to the best Tenerife has to offer.
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Property amenities
Free public parking nearby
Free internet
Pool
Free breakfast
Billiards
Darts
Taxi service
Solarium
Paid public parking nearby
Street parking
Internet
Rooftop pool
Outdoor pool
Saltwater pool
Bar / lounge
Restaurant
Breakfast buffet
Snack bar
Vending machine
Poolside bar
Rooftop bar
Rooftop terrace
Baggage storage
Sun terrace
Sun umbrellas
24-hour check-in
24-hour front desk
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Room features
Blackout curtains
Air conditioning
Housekeeping
Private balcony
Safe
Telephone
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
City view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
Languages Spoken
English, Spanish, German
182Reviews16Q+A30Room tips
Traveler rating
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Tina W wrote a review Yesterday
1 contribution
What a wonderful hotel, I will definitely come back. The hotel is immaculate and the cleaners definitely earn their money. I was lucky enough to have a lovely room with a view of the sea and the mountains. The room was spacious and the bed was comfortable. I stayed for two weeks and cleaners came in every day. The pools were lovely, I regularly hired a daybed which I thought was great value, for 30euros you got a round cushioned bed with shade and then 2 cocktails, a bottle of cava and a fruit platter. I only had breakfast in the hotel but again that was excellent quality. You could have omelettes cooked fresh, there was so much to choose from, I’m already missing my breakfasts!! I used the gym regularly which was good, I would go down first thing which seemed to be a quiet time. Staff in the hotel were all very friendly and helpful, especially the man on reception. It was an amazing two weeks I will be back ☺️
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Date of stay: April 2024Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Dario wrote a review Sep 2023
Alkmaar, The Netherlands25 contributions64 helpful votes
+1
Hotel's Favorite
Great Hotel, stayed here for 15 days and I am very happy if not ecstatic about the value for money I got out of it. To be honest I am amazed by some of the bad reviews regarding the swimming facilities around the hotel; you got 3x amazing beaches (Playa Maria Jimenez, Chica and del Castillo) at literally 10 min. walking distance; Playa de Martianez is a great surfing spot (you can rent board and wet suite at the beach) and as someone that lives in Northern Europe and that doesn't get to experience the Ocean every day it's a "One in a lifetime" experience! Huge waves to play with (I finally know how it feels to be washed up on shore by a huge oceanic wave, my advise: don't do it! LOL) and beautiful black warm volcanic sand. You can also swim at the harbor and dive from the walls with the locals; along the coast there are natural and artificial pools (Go and see the ones in Punta Brava) Coming back to the facilities at the hotel; just fantastic, I came in flying on the 19th as the fires were still raging on the Teide, this created a huge ash fallout al over some parts of the island, the sky pools closed for a day and I was amazed by how quickly everything was cleaned up considered there were actually chunks of ash all over town. The rooms are modern, clean and well equipped (there are some things here and there that I am willing to overlook because like all people that have experience living next to the ocean or sea I know that are some things you just cannot get rid off and I'll keep it to that) The Staff was exquisite and efficient my special thanks goes out to Laura!
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Date of stay: August 2023
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Antonio Hernández, Director General at Hotel AF Valle Orotava
Responded Sep 7, 2023
Dear Madam, We are very happy that you have had a pleasant experience in Tenerife and in our establishment. We are pleased that we have contributed with our service to offer you a happy stay. Thank you for your kind words and we hope to see you soon at our hotel. Best regards Antonio Hernández Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Dexter fyfe wrote a review Apr 14
Glasgow, United Kingdom1 contribution
What an Amazing hotel . Rooms are outstanding the best Very friendly staff who go over , above and beyond to make sure you get first class experience. Food is amazing plenty of choice . Pools are lovely especially the rooftop one . Pool bars cocktails are awesome too
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Antonio Hernández, Director General at Hotel AF Valle Orotava
Responded 4 days ago
Dear Sirs, We appreciate your visit and your comments. We are glad you had a pleasant experience at AF VALLE OROTAVA and look forward to seeing you soon. Best regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lee T wrote a review Apr 7
Gateshead, United Kingdom4 contributions1 helpful vote
Fantastic hotel, beautiful room, great rooftop pools and a great view of Mount Teide. Jose on reception couldn't do enough for us, he made our holiday perfect. Great location, 5 mins from beach, 10 minutes from the Loro Parque (zoo). Breakfast was lovely, and food from bar next to pools was great.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Antonio Hernández, Director General at Hotel AF Valle Orotava
Responded 4 days ago
Dear Sir, We appreciate your visit and your comments. We are glad that you had a pleasant stay and we hope to see you soon at AF VALLE OROTAVA.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jayne W wrote a review Mar 2024
2 contributions1 helpful vote
We had a lovely stay for 2 nights. The reception staff were exceptionally helpful, they even sent a member of staff with my husband to sort out our tickets at the bus station! Very modern hotel in a great location, short walk to bus station and sea front and lots of bars/restaurants close by, huge rooftop area with bar, pools and sunbathing areas with fantastic views, would recommend!😎
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Antonio Hernández, Director General at Hotel AF Valle Orotava
Responded 3 weeks ago
Dear Sirs, Thank you for choosing AF VALLE OROTAVA for your vacation. We are glad you enjoyed your stay with us. We hope to see you again staying at our hotel. Bet Travel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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pount-trip wrote a review Mar 2024
Cheadle, United Kingdom24 contributions42 helpful votes
Awful hotel. Not 4 star no way. On arrival fridge not working, balcony door won't open, wardrobe faulty, air con not working due to terrible noise and the worst thing sunbeds have been screwed down so they don't lift up for reclining. Not disabled friendly . No support rails anywhere. Toilet jammed against wall so only a child can sit on it properly. Lights in passages leading to rooms keep going off. Pitch black can't see a thing. Silly glass door to bathroom . Crack your head in middle of night . Stand by light in bathroom and hall on all night making it difficult to sleep. Only two lifts for 200 guests . Dining room in dingy basement. Like a dungeon. No entertainment at all despite saying there was. However rated this four star should be fired . Hotel manager in denial. He thinks the guests are to blame for all the problems instead of bad management .Shame about the sunbeds. If you could actually sunbathe then the rooftop area would be excellent. Lovely views . Pools excellent. Sunbeds where you can only lie flat. Ridiculous. Spoils it completely. Won't be returning,
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
Room Tip: Go somewhere else
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Antonio Hernández, Director General at Hotel AF Valle Orotava
Responded 3 weeks ago
Dear Sir, First of all I have to thank you for choosing our hotel to spend your holidays. I am extremely sorry that you did not have a pleasant stay. I must remind you that all the questions you raise were reviewed by our maintenance service; The minibar was replaced, the terrace door was checked and opened properly, and the closet rail was immediately repaired. We have the technical records and I personally checked them. In addition, I met with you, confirming the repairs and even offered you a change of room and even, if everything was not to your liking, a change of hotel for which I contacted your agency and sent email to it. The guide contacted you anyway, but you insisted on staying in the hotel and in the same room. So we understood that he was satisfied with everything. I have records of all these contacts. Regarding the loungers, I explained that although they were adjustable, they have been breaking, which is why we have had to fix them and we are in contact with a new company to replace them because this model is very fragile and we want to change them for another one that gives us a greater guarantee of service. We are evaluating new models and prices for acquisition.In any case, we appreciate your comments, as long as they are made with respect and as constructive criticism, they help us to improve. We do not lose hope that you will be able to come back and see that changes have taken place and you will be able to enjoy a pleasant stay, much more satisfactory than this one. Best regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jaana wrote a review Mar 2024
Finland89 contributions59 helpful votes
AF Valle Orotava is a hotel in a good location. Everything worked great and Jose, the gentleman at the front desk, was very helpful and friendly. Thank you for everything. The rooms were cleaned daily and the overall look of the hotel was clean and stylish. The rooms could be improved a little, the clothes hangers lower and a small counter space in the shower for your own products. The breakfast was comprehensive, the breakfast room quite noisy and sometimes crowded. Small shortcomings were forgotten when there was a view to Teide and the sea from the balcony. We got a corner room on the upper floors and it crowned everything. I definitely recommend the hotel and booking a room with a view.
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Date of stay: March 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Antonio Hernández, Director General at Hotel AF Valle Orotava
Responded 4 weeks ago
Dear Sirs, Thank you for your visit. We are glad you had a pleasant stay at our hotel. We appreciate your feedback. Regarding the noise of the dining room, and the high occupancy; It happens when we have high occupancy, but we are going to study with the technical team some measure to reduce the acoustic impact. Thank you once again for choosing AF VALLE OROTAVA . Best regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Piscesann wrote a review Mar 2024
16 contributions22 helpful votes
Very central hotel, friendly and helpful staff . Food plentiful but average. Very uncomfortable sun beds that don’t have a sitting up position just hard plastic. Bedrooms have see through walls into bathroom , not great if you like privacy. Well maintained hotel and very clean also,
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Antonio Hernández, Director General at Hotel AF Valle Orotava
Responded 4 weeks ago
Dear Sir, Thank you very much for choosing us for your stay in Puerto de la Cruz. We also appreciate your comments. Regarding the sun loungers, we have had to fix them because the position adjustment mechanisms have been broken. We are looking for alternatives to this problem. Regarding the windows of the bathrooms, they are being vinylated, but we have not finished the entire hotel. We hope to have everything complete in a short space of time. Thanks a lot. Best Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jacqueline H wrote a review Feb 2024
18 contributions13 helpful votes
Balcony had internal unattractive view overlooked by many others. Food was mostly cold and rarely cooked well but plenty of variety on offer. Staff were efficient and friendly. Evening entertainment unimpressive and far too loud. That said, we still enjoyed the holiday and a few drinks in the bar of the hotel across the road in the evening. Puerto de la Cruz was an absolute delight and will plan to return. The hotel was situated in a great central location and not far from the bus station which provides services to the botanical Gardens,and The airport in the south et cetera.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with friends
Room Tip: If you buy wine outside you cannot borrow a corkscrew, the bar next to the pool will open the...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Antonio Hernández, Director General at Hotel AF Valle Orotava
Responded Mar 3, 2024
Dear Sir, First of all we thank you for your visit. There are interior rooms that overlook the terrace of the Lobby bar, they are the rooms that we sell as quieter, but with a view of the courtyard. We have clients who demand it for their peace of mind. On your next visit, you can request an exterior view. As for the food, we usually have constant replenishment, a hot trolley for maintenance at 90º and also a microwave in the buffet. Therefore, in terms of temperature, we will review the procedure to check if something goes wrong within the service protocol. As for the taste, we will see with the Kitchen department, the fulfillment of the elaboration sheets. Thank you once again for your visit and comment, which always help us to improve. We look forward to seeing you on your next visit. You are always welcome. Best regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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maggie wrote a review Feb 2024
London, United Kingdom26 contributions10 helpful votes
+1
All was fantastic, except one minor thing. Our shower leaked into the bathroom, so my Mr fixit hubby bought some thick white waterproof tape and put it between the glass and the floor. We removed the tape on exit leaving it without a trace. It wasn't worth making any fuss over becsuse everything else about the hotel was great. Wonderful staff, who are firstly very professional and secondly very friendly and helpful. We are going back soon 🤞
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: You need to be able to walk uphill, or a taxi would get you there.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Antonio Hernández, Director General at Hotel AF Valle Orotava
Responded Mar 3, 2024
Dear Sirs, Thank you for choosing us for your vacation. We're glad you enjoyed your stay, except with that bathroom detail. We take note and we will see with our maintenance service a solution for that case. Thank you also for your words and we look forward to seeing you on your next visit. Best regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$80 - $108 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Hotel Valle Orotava
LOCATION
SpainCanary IslandsTenerifePuerto de la Cruz
NUMBER OF ROOMS
213
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HOTEL AF VALLE OROTAVA $75 ($̶1̶0̶7̶) - Updated 2024 Prices & Reviews - Puerto de la Cruz, Spain

Frequently Asked Questions about Hotel AF Valle Orotava
Which popular attractions are close to Hotel AF Valle Orotava?
Nearby attractions include The Molly Malone (0.3 miles), Puerto Street Art (0.2 miles), and Iglesia de Nuestra Senora de la Pena Francia (0.2 miles).
What are some of the property amenities at Hotel AF Valle Orotava?
Some of the more popular amenities offered include a rooftop bar, free breakfast, and a pool.
Which room amenities are available at Hotel AF Valle Orotava?
Top room amenities include air conditioning, blackout curtains, and a view of the mountains.
What food & drink options are available at Hotel AF Valle Orotava?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Hotel AF Valle Orotava?
Yes, free public parking nearby, paid public parking nearby, and street parking are available to guests.
What are some restaurants close to Hotel AF Valle Orotava?
Conveniently located restaurants include El Taller Seve Díaz, Ihuey Tasca, and Casa Mediterránea.
Are there opportunities to exercise at Hotel AF Valle Orotava?
Yes, guests have access to a pool during their stay.
Which languages are spoken by the staff at Hotel AF Valle Orotava?
The staff speaks multiple languages, including English, Spanish, and German.
Are there any historical sites close to Hotel AF Valle Orotava?
Many travelers enjoy visiting Castillo de San Felipe (0.4 miles), The English Library Tenerife (0.6 miles), and Bateria de Santa Bárbara (0.3 miles).
Does Hotel AF Valle Orotava have any great views?
Yes, guests often enjoy the city view available here.
Is Hotel AF Valle Orotava accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.