Had a fantastic time here I was a single mum with a teenager and felt very safe at this hotel, on arrival we arrived late due to being delayed, and the receptionist gave us a bag of food with sandwiches and drinks and snacks, rooms are beautiful the beds are so comfy I wish I could take it home. Swimming area was spotless clean lifeguard on site too, we had to pay 1euro for a plastic cup I thought this was a great idea saves all the rubbish you get your euros back after use. Only downfall was the food and entertainment I mean I’m no fussy eater and will eat just about anything but the food isn’t great, but you definitely wouldn’t starve. Entertainment isn’t great but they do try The staff was friendly and had no problems at all here. I’d definitely come back again.
Excellent hotel, friendly (most) and helpful staff always courteous. Bedroom was fine with huge bed and armchair and balcony overlooking street and mountains, view of sunrise on the slopes to the nort. (seaview costs smore) The bathroom was well-equipped with plenty of hot watereven in peak times. The activities and evening enertainment display was full, with pool, mini-golf, rrifle shooting shuffleboard, petanque tennis darts.... Evenings were filled with different enertainments, kareoke, Spanish dancing, quiz.... The food was a disappointment though wholesome it was lacking in selection, but at the price we paid you couldn't really expect the Ritz. Also just having one bar in the evenings led some 5/8 minutes waitfor drinks even with two barstaff working hard, but then that's how we met people. A really good point is the 'Hotel Bus' to Puerto de la Crux centre just across the street and FREE! (taxi=5euro.) The hotel is well situated on a cliff over-looking a fine seaview and within walking distance of 'Botanio Garden' a min-KEW. We enjoyed our stay a lot.…
Stayed here for a few days last week. Can't really fault the place but each to their own. The place was immaculate and the staff were lovely. The lady on reception called me a taxi whenever I needed one. As for the cups from the bar, you get a fresh one every time you get a new drink. You don't keep the same one for your whole trip. The views from my balcony were stunning. I'd happily return.
Hotel and room were lovely but felt the food let the hotel down. The buffet was very repetitive and wasn’t very warm a lot of the time. I also felt very alienated as a smoker being made to move to a remote area away from the pool when I wanted a cigarette. I appreciate that maybe smoking under the canopy is not acceptable but I don’t understand why not at the outdoor tables.
Cold meal on arrival due to arrival time consisted of sandwich biscuit water and fruit didn't excite my taste buds good size room and nice and clean, however the beach is a bus ride away the bigest shock of all was going to the bar for a drink they want 1e for a plastic glass you use this glass all holiday then get your 1e back to save the Planet from plastic while the 1e is not a problem to me the principal of it is I have paid for A/I at no time has it been mentioned that there is a charge for a glass andI have never ever in my life come across this they save the planet from plastic but don't give a dam about your health as there is no where to wash said glass or maybe there's a charge for that as well
This hotel at best is 2 Star Poor Food Always cold Poor Drinks we weren’t told you needed a mask on the shuttle bus so we missed it so we had to pay for a taxi to the park 2 people out of our party were sick The staff are rude especially the lady at the poo bar don’t think she knows how to smile I think she’s in the wrong job
Firstly we sat in the airport 2 hours waiting for the coach to set off So arrived at the hotel 11.00 , to late for the bar and no food kept for us The only good thing I can say about this hotel - The room was clean The Food - Terrible poor choice The Drinks - overpowering and no cocktails The Staff - Rude You check out at 12.00 12.05 they were ringing the rooms ! Our pick up time was 3.00 , we weren’t told we would not be able to get a drink or food after 12 !! We had already missed drinks and food on Arrival . So we just had to sit there for 3 hours !! This hotel is not a 4 star , I give it a 2 at best .
on arrival, stunning clean reception. staff minimal communication. room on floor 1 view of neighbouring hotel, we upgraded for 10euros a night to a "superior" room 548 same room but great ocean view! misleading hotel description... we are not a 5min walk from beach unless u throw urself off a 300ft cliff!! beach is at best an hr walk of steep roads. senery is amazing and highly recommend the walks in all directions! beds very comfy and clean. food ... hmmm not alot of choice but most meals we found somthing tasty. one meat at lunch two meats in evening salads plentyful but basic. not much dessert selection except rice pudding or mooses! drinks were ok 1euro deposit for plastic cups out side.only one bar during day which is near pool. one bar in evening way down in the belly of the hotel floor -1. entertainment very poor kareoke one night bingo next and a sort of disco the next... bar across the road is superb delicious drinks and good music. would i recommend... erm for the senery yes definatly its situated beautifuly ... for the hotel... im sure there is better. overall id give 4(at a push) out of 10…
Really sad to say what a bad experience we had at this hotel. So, the rooms are lovely, all very modern but that is the only plus point. The food options are what I would say less than 3 star with the meat option as Rabbit on some evenings, chips galore with little other choice, poor salad and fruit not chilled. Also the ‘hot’food was cold on most occasions. The drinks were switched off such as Coffee was switched off at lunchtime. The bar didn’t have much choice with the cocktails being really strange in that I got a pina colada was brown I had to get another. The bar staff unfortunately also didn’t listen as I didn’t want half a pint of pure alcohol. Not enough sun beds for the hotel size. Overall we made the most of the resort and by day 3 we ate out at each meal. I really don’t do bad reviews but I can honestly say how shocked I am at this hotel being 4 star.…
The hotel is redecorated so everything looks fresh. Staff is very friendly and helpful!! We had sea-side but there is a noisy road on the back side, so I don’t think it’s worth the extra money. The swimming pool is rather small but clean. Rooms are cleaned every other day. All hallways, restaurant and entrance are kept spotless clean. The rooms are a bit small to walk passed the bed to the balcony. Beds and pillows are ok. Food is average and not much variety, though you can see the cook does his best with the budget he has. Cheese is only available every other day for breakfast. And also for lunch and diner weren’t al lot of vegetarian options if you want a full meal. Eggs, salad, fries, vegetables were always there.
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