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Hotel Las Aguilas

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Hotel Las Aguilas
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877 Reviews from our TripAdvisor Community

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Showing 255: English reviews
Reviewed 4 days ago NEW

Just on the way back from our stay at Las Aguilias, we had read the reviews before arriving and wasn't sure what to expect. We were very happy with everything and have no complaints, food was great with a good selection to choose from all hours of the day (we was all inclusive, definitely worth getting!). Our room (number 3)...

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Helpful?
Thank Keely F
hotellasaguilas, Marketing at Hotel Las Aguilas, responded to this review

Dear Keely and Rich, thank you for having taken time to rate our hotel on tripadvisor and share your experience with other guests. We are delighted to read your kind words and shared them with our team. Thank you! We are looking forward to welcoming you son again. Kind regards, Hotel Las Águilas.

Reviewed 2 weeks ago via mobile

Good clean hotel but beds really uncomfortable and you can hear furniture being dragged around plus pipes rattle at 2am and 6am. With the chairs you could put pads on the bottom of each leg that will eliminate the dragging sounds. Beds need upgrading as we could feel the metal bar springs which was very uncomfortable On the upside, good...

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Helpful?
Thank Mitch P
hotellasaguilas, Marketing at Hotel Las Aguilas, responded to this review

Dear client: Thank you for having taken time to rate our hotel on tripadvisor. We have taken your comments about the furniture in consideration and thank you for your kind words regarding our friendly staff. We are looking forward to welcoming you once more. Hotel Las Águilas.

Penryn, United Kingdom
Reviewed 4 weeks ago

The rooms are spacious and clean, I was in a corner one so was lucky to get views of both the sea and the Teide from my terrace. The furniture is a little dated, so is the tv (but who needs one whilst in Tenerife?), and I would have liked a separate shower. The facilities are good, however I was...

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Helpful?
Thank nicoblue2016
hotellasaguilas, Marketing at Hotel Las Aguilas, responded to this review

Dear Nicoblue2016, thank you for having taken your time to rate our hotel on tripadvisor. Please be asured that we will look into all your comments with the respectable departments. We are currently changing slowely the TVs and matresses of the rooms. We have checked the pool water of our "Vulcano Pool" (the one by the snack bar) and its...

Reviewed November 20, 2016 via mobile

To be honest, it was one of Tenerife' hotels I most wanted to try because of the views it has. They are really awesome (during morning and night). The rooms was OK, large and more or less complete. Breakfast was a total regret. Food was cheap and not well cooked and presented.

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Helpful?
Thank AugustusGi
hotellasaguilas, Marketing Hotel Las Aguilas at Hotel Las Aguilas, responded to this review

Dear AugustusGi, many thanks for taking the time to write this review. We would like to sincerely apologise for the shortfalls you experienced during your breakfasts with us. Let me give you the assurance that we will look into these issues. Kind regards.

Reviewed October 28, 2016 via mobile

From service to accommodation this hotel gave me one of the best holiday experiences i've ever had.The rooms are clean,spacious and cozy.The restaurant is great with friendly staff and amazing food.From the moment i entered the hotel till my way out i felt very welcomed and taken after. Thanks to all the staff for the great moments there.Will be definitely...

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1Thank Lachezar L
hotellasaguilas, Director de Relaciones Públicas at Hotel Las Aguilas, responded to this review

Dear Mr. Lachezar, Thank you so much for taking the time to review us on Tripadvisor. We are glad you enjoyed your stay with us at Hotel Las Águilas. We are looking forward to welcoming you again at our hotel. Best wishes from Hotel Las Águilas.

Reviewed October 24, 2016

Great hotel albeit a bit isolated although regular free coach into Purto de Cruz. Food good copius free bottles of wine wiv meals. We had suite fo 5 people was great. All inclusive package recommenced although finished at 11pm wen hotel pretty much closed down. Snacks during the day where proper freshly cooked meals. Only fault for us Brits going...

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Helpful?
Thank Lummox1959
hotellasaguilas, Director de Relaciones Públicas at Hotel Las Aguilas, responded to this review

Dear guest, Thank you so much for taking the time to review us on Tripadvisor. We are glad you enjoyed your stay with us at Hotel Las Águilas. We are looking forward to welcoming you again at our hotel. Best wishes from Hotel Las Águilas.

Brighton, United Kingdom
Reviewed October 22, 2016

Myself and a friend booked last minute to seek the last bit of sun before winter. We hadn't been to Tenerife before so gave it a shot! I would say two things: This hotel is in the north of the island which is prone to cloud at around 3pm, but it does pass eventually. The north is a lot more...

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1Thank MacRidgway
hotellasaguilas, Director de Relaciones Públicas at Hotel Las Aguilas, responded to this review

Dear guest, Thank you so much for taking the time to review us on Tripadvisor. We are glad you enjoyed your stay with us at Hotel Las Águilas. We are looking forward to welcoming you again at our hotel. Best wishes from Hotel Las Águilas.

London, United Kingdom
Reviewed October 11, 2016 via mobile

The hotel is ok but the experience of being on holiday spoiled by small things that reception want to charge extra for. Being told it is € 5 charge a day to borrow a kettle and also €5 a day to use cups wasn't the best start. The rooms have kitchens with stoves but they are completely bare of any...

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Helpful?
Thank AMRLondon1
hotellasaguilas, Marketing Hotel Las Aguilas at Hotel Las Aguilas, responded to this review

Dear clients, thank you for having taken your time in writing this review. Please be asured that meanwhile the pool "Vulcano" is being heated to 24 degrees. We would love to welcome you again. Kind regards.

Reviewed October 1, 2016

Spent 9 nights here at the end of August. The office helped us with the lowcostholidays fiasco very well. The hotel was fairly quiet given the time of year and is populated by a mix of nationalities with Germans outnumbering others. This was reflected in the staffing who probably spoke German better than English. Stayed all inclusive and the food...

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Helpful?
Thank Colin B
hotellasaguilas, Marketing Hotel Las Aguilas at Hotel Las Aguilas, responded to this review

Dear Colin B, thank you for having taken time to rate our hotel and write a review on tripadvisor. We are looking forward to welcoming you again! Kind regards.

uk
Reviewed September 28, 2016

We have just returned from our second visit this year and having nothing but praise for this hotel and all the staff The rooms are all suites including a kitchen and fridge with a spacious balcony overlooking Peutro de la Cruz or the mountains The selection of food in the resturant is excellent, the breads are wonderful and the desserts...

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Helpful?
Thank monet208
hotellasaguilas, Director de Relaciones Públicas at Hotel Las Aguilas, responded to this review

Dear Mr. Monet, Thank you so much for taking the time to review us on Tripadvisor. We are glad you enjoyed your stay with us at Hotel Las Águilas. We are looking forward to welcoming you again at our hotel. Best wishes from Hotel Las Águilas.

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
The 4 star hotel Las Aguilas is located at the top of a mountain, surrounded by gardens of 10,000 sqm, with a spectacular view over Puerto de la Cruz and the Orotava Valley. It is just 3 km away from the city centre and from the beaches of Puerto de la Cruz and thanks to its easy accessibility this hotel is the perfect location for your holidays or your business trip. All of the suites dispose of one bedroom, one separate living room, a bathroom with Jacuzzi and a spacious balcony or terrace with wonderful views over the sea or towards the mountain Teide. Furthermore, all suites provide air conditioning, telephone, hairdryer, satellite TV, large beds, rental safe and refrigerator. Refresh yourself in the two swimming pools for adults (one of them heated in winter) and one for children, surrounded by ample gardens and areas with sunbeds. Try the variety of snacks and small dishes a la carte at our Snack Bar next to the pool and relax with the panoramic sea view. In our restaurant Amaltea you may enjoy the buffet with live cooking and theme nights and spend some time on its terrace with the amazing view over the Orotava Valley. The Vulcano Show Bar provides a large variety of drinks and international cocktails as well as an evening programme with shows and live music. During the day we invite you to participate in our activities for adults as well as for children (mini club for children between 4 and 12 years). You may reach the city centre of Puerto de la Cruz several times a day with our free bus service. WiFi is available in all rooms, the use of WiFi in the hotel lobby is free of charge. In 2005, the hotel was completely reformed. ... more   less 

Additional Information about Hotel Las Aguilas

Address: Calle Doctor Barajas 19, 38400 Puerto de la Cruz, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range: $87 - $170 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Las Aguilas 4*
Number of rooms: 216
Reservation Options:
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Also Known As:
Las Aguilas Hotel
Las Aguilas Tenerife
Las Aguilas Suites
Hotel Las Aguilas Tenerife/Puerto De La Cruz
Hotel Style:
#6 Family Hotel in Puerto de la Cruz
#6 Luxury Hotel in Puerto de la Cruz
#9 Romantic Hotel in Puerto de la Cruz
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Las Aguilas staff and other travelers.
42 questions
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Questions? Get answers from Hotel Las Aguilas staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“choose view..mountains incl Teide or bay of Purto del Cruz”
 of 5 bubbles Lummox1959, Oct 24, 2016 | Read review
“Amazing views, big rooms and great staff!”
 of 5 bubbles MacRidgway, Oct 22, 2016 | Read review
“Sea view advised”
 of 5 bubbles colinb94, Oct 1, 2016 | Read review
“There's a shopping mall opposite.”
 of 5 bubbles 168suei, Sep 7, 2016 | Read review
“Ask for a room on second floor or higher”
 of 5 bubbles , Sep 4, 2016 | Read review
5 of 5
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