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2/4/2018 2/5/2018
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    Gran Hotel Turquesa Playa

    Calle Antonio Ruiz Alvarez 7, 38400 Puerto de la Cruz, Tenerife, Spain
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    2/4/2018 2/5/2018
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     17 people are viewing this hotel
    $117
    $119
    Traveler (622)
    Room & Suite (281)
    Dining (126)
    Overview
    • Excellent21%
    • Very good35%
    • Average24%
    • Poor12%
    • Terrible8%
    Travelers talk about
    “loro parque” (44 reviews)
    “glass lift” (5 reviews)
    Internet
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Meeting Rooms
    Dry Cleaning
    Kids Club
    Shuttle Bus Service
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Rooms
    Feb 4Feb 5
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (1,241)
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    1 - 5 of 347 reviews

    Reviewed 1 week ago via mobile

    4 times phoned. I forgit my new shirt (40€) in the closet (Schrank). Keinen telefonischen Rückruf - no chance! Ein Spanier wird es nun tragen. Herzlichen Glückwunsch! Congratulations for one spanish man, he wear it!More

    Thank sholzhauer
    Response from Ramon V, Community Manager at Gran Hotel Turquesa PlayaResponded 1 week ago

    Dear guest. We regret that you forgot your shirt, but this doesn't mean that the hotel has lost it. We have received your question, asked our housekeeper, and looked for your shirt. Nothing was found. We are really sorry for this circumstance, but the hotel...More

    Reviewed 2 weeks ago via mobile

    Me and my partner stayed at the turquesa, for New Years 2017. When arriving at the destination we were concerned on how the hotel looked from the outside, however the inside was beautiful. The foyer was clean tidy and modern. The hotel reception staff where...More

    1  Thank Hollie B
    Response from Ramon V, Community Manager at Gran Hotel Turquesa PlayaResponded 2 weeks ago

    Dear guest. We appreciate your feedback, and gladly accept your comments in order to improve our services. Please accept our apologies regardind the circumstance in the restaurant. Best regards, and have a nice 2018.

    Reviewed 3 weeks ago via mobile

    Myself and partner came to hotel turquesa with our 2 children for a 10 day all inclusive holiday for Christmas and new year.. WOWZA what a great hotel the staff were polite & professional, the rooms were cleaned each day and kept lovely and clean!...More

    Thank dandysdelight
    Response from Ramon V, Community Manager at Gran Hotel Turquesa PlayaResponded 2 weeks ago

    Dear guests. We are very happy to receive your valuable recommendation and kind opinion. Thanks for staying with us, and hope to see you again next year. Best regards, and happy 2018.

    Reviewed November 30, 2017

    This was my third time staying at this hotel in the last three years. I stayed from 22nd to 28th November. I was not disappointed. The food was excellent . I stayed full board in the hotel and the lunch in fact was as good...More

    3  Thank d00rath
    Response from Ramon V, Community Manager at Gran Hotel Turquesa PlayaResponded November 30, 2017

    Dear guest. Thanks for staying again with us. We work hard to make our guests happy and appreciate very much your feedback! Best regards, keep well, and see you soon.

    Reviewed November 29, 2017

    Had a really lovely enjoyable time here. Hotel from front is not impressive but the foyer is magnificent.Everywhere is spotless and plenty of seating.Perhaps they hotel could employ extra staff at the reception desk on the occasions when a bus load of visitors arrive.Buffet meals,...More

    Thank patsy62
    Response from Ramon V, Community Manager at Gran Hotel Turquesa PlayaResponded November 30, 2017

    Dear guest. We are glad you had a pleasant stay with us, and will for sure take your suggestion in consideration. Thank you for your opinion

    About
    Amenities
    • Top amenities
    • Restaurant
    • Pool
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Pool
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Heated pool
    • Indoor pool
    • Outdoor pool
    Details
    • Price range
    • $70 - $138 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #7 On the Beach Hotel in Puerto de la Cruz
    • #17 Luxury Hotel in Puerto de la Cruz
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 350
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Priceline, Hotels.com, Travelocity, HotelQuickly, Cancelon, Orbitz and TripOnline SA so you can book your Gran Hotel Turquesa Playa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Spain >
    • Canary Islands >
    • Tenerife >
    • Puerto de la Cruz
    • Also Known As
    • Gema Turquesa Playa Hotel ,
    • Turquesa Playa Hotel ,
    • Gran Turquesa Playa Hotel ,
    • Gran Hotel Turquesa Playa Tenerife/Puerto De La Cruz
    Add Photo Photos
    Traveler (622)
    Room & Suite (281)
    Dining (126)
    Pool & Beach (93)
    Hotel & Grounds (497)
    Bathroom (19)
    Family and Play Areas (12)
    Business Center & Event Rooms (2)
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    Ask a question
    Questions & Answers
    January 7, 2018|
    Answer
    Response from judjemental | Reviewed this property |
    We hired a car, as was much cheaper for 5 people. Not sure about the hotel though. You should be able to arrange that through whom you've booked your flights.
    0
    Votes
    Room Tips
    "Room 364 Fourth Floor was very quiet overlooking a little running track/park."
    Read review
    "327 looked out to sea"
    Read review
    "We had a room overlooking the street and didn't find noise an issue"
    Read review
    "As long as it's not apartment, I think all the rooms are fine."
    Read review
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