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    Gran Hotel Turquesa Playa

    Calle Antonio Ruiz Alvarez 7, 38400 Puerto de la Cruz, Tenerife, Spain
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    8/6/2017 8/7/2017
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    $212
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    Traveler (506)
    Room & Suite (275)
    Dining (126)
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    Overview
    • Excellent19%
    • Very good36%
    • Average25%
    • Poor12%
    • Terrible8%
    Travelers talk about
    “loro parque” (36 reviews)
    “glass lift” (4 reviews)
    Internet
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Meeting Rooms
    Dry Cleaning
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    CLC Paradise
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    #39 of 81 hotels in Adeje
     
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    #3 of 80 hotels in Puerto de la Cruz
     
    Hollywood Mirage Tenerife
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    Rooms
    Aug 6Aug 7
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (1,074)
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    1 - 5 of 295 reviews

    Reviewed 4 days ago via mobile

    Myself and my partner stayed here 05/07 - 12/07, all inclusive. This was my first all inclusive experience and I really wish I hadn't wasted the money. I had read plenty of reviews prior to our trip saying that the food wasn't up to standard...More

    Thank Daisy L
    Reviewed 6 days ago via mobile

    I have sadly just returned home after 12 Days in Turquesa. I thoroughly enjoyed my stay. Hotel was immaculately clean, staff were very friendly and helpful. Rooms were large with a good sized balcony. They have a great undercover playground for young children, a large...More

    Thank Marianne M
    Response from Ramon V, Community Manager at Gran Hotel Turquesa PlayaResponded 5 days ago

    Dear guest. We are glad that you, and your family, had enjoyed your stay in our house. We will take note of your comment regarding the restaurants schedule. Thanks for your visit.

    Reviewed 1 week ago

    The 4-star Hotel Turquesa is worth the stars from my point of view. It is located in a quiet area at max. 5 minutes from Le Jardin Beach and 15 minutes from the center (on foot). The rooms were large, clean, bright, soundproofed and with...More

    Thank GABRIELA S
    Response from Ramon V, Community Manager at Gran Hotel Turquesa PlayaResponded 6 days ago

    Dear guest. Thanks for this nice and comprehensive review. We are glad that you enjoyed your stay with us. Best regards.

    Reviewed 1 week ago

    This hotel looks very impressive on entry only to discover our room was very dated the barthroom needs up dating especially the shower curtain not nice having that wet curtain touching you skin. the menu is very plain and tasteless please avoid all inclusive or...More

    1  Thank margaret w
    Response from Ramon V, Community Manager at Gran Hotel Turquesa PlayaResponded 1 week ago

    Dear guest. We regret that our Buffet dishes were not of your liking. We are doing continuos efforts to improve our gastronomic offer, including our themed evenings. Obviously, we will considerate your commets in order to analyze what has to be improved. Thanks for your...More

    Reviewed 2 weeks ago via mobile

    I booked this holiday for myself and my two children aged 13 & 6. The hotel reception is spectacular and has the wow factor with glass lift and marble stairs... we were given a self catering apartment (although all inclusive) which was more than adequate...More

    1  Thank Sammy M
    Response from Ramon V, Community Manager at Gran Hotel Turquesa PlayaResponded 1 week ago

    Dear guests. Receive our most sincere apologies for all these circumstances you have mentioned. This type of treatment / behaviour is not usual in our hotel. We will resend your comments directly to the management, in order to analyze what could have happened during your...More

    CLC Paradise
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    About
    Amenities
    • Top amenities
    • Restaurant
    • Pool
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Pool
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • $43 - $724 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #7 On the Beach Hotel in Puerto de la Cruz
    • #15 Luxury Hotel in Puerto de la Cruz
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 350
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Priceline, Hotels.com, TripOnline SA, Cheap Tickets, Travelocity, Hotwire, HotelQuickly and Cancelon so you can book your Gran Hotel Turquesa Playa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Spain >
    • Canary Islands >
    • Tenerife >
    • Puerto de la Cruz
    • Also Known As
    • Gema Turquesa Playa Hotel ,
    • Turquesa Playa Hotel ,
    • Gran Turquesa Playa Hotel ,
    • Gran Hotel Turquesa Playa Tenerife/Puerto De La Cruz
    Add Photo Photos
    Traveler (506)
    Room & Suite (275)
    Dining (126)
    Pool & Beach (79)
    Hotel & Grounds (412)
    Bathroom (18)
    Family and Play Areas (3)
    Business Center & Event Rooms (1)
    Nearby
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Surferkel
    July 21, 2017|
    Answer Show all 4 answers
    Response from GABRIELA S | Reviewed this property |
    As I said, at the pool, or in the bar there are afternoon- evening entertainment programs to everyone's liking. Food is abundant to everyone's liking. I also saw babysitters in their food, and their parents were able to... More
    1
    Vote
    clairemcconnellcyp
    July 16, 2017|
    Answer Show all 2 answers
    Response from margaret w | Reviewed this property |
    Hi there is a little local shop which carry a little of most things they do have tea & milk but will be close when you arrive its opposite the hotel going down to the beach buying a cup of coffee in the hotel will cost you... More
    1
    Vote
    jackie d
    July 11, 2017|
    Answer Show all 7 answers
    Response from Sammy M | Reviewed this property |
    The buses are quite accessible and frequent. The Islas buses website has the numbers and routes
    1
    Vote
    Room Tips
    "Rooms on pool side have every night show"
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    "Choose a pool view room if you want a quiet room. Sea view rooms to the front can be very noisy due to tour..."
    Read review
    "We asked for a quiet room and got one, 4th floor in the corner, never really heard a noise from outside our..."
    Read review
    "I had 366 with a pool veiw"
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