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Calle de Antonio Ruiz Álvarez 7, 38400 Puerto de la Cruz, Tenerife Spain
E-mail hotel
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$86
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$75
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Traveler (1274)
Room & Suite (392)
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About

#13 of 81 hotels in Puerto de la Cruz
Location
4.0
Cleanliness
4.0
Service
3.8
Value
3.5
Alua Tenerife invites you to enjoy unforgettable sensations in a natural, unique resort with the thermal sensations inherent to an eternal summer. Feel the waves of the Atlantic Ocean from one of the best hotels in Puerto de la Cruz, a captivating city which was declared a Place of National Tourism Interest due to its significant historical and artistic heritage. Alua Tenerife offers comfort and welcoming spaces in the greenest area of the island, where vegetation is combined with the volcanic landscape. This is a unique location where Mount Teide is always in the background. Your options are endless here. You can relax in the hotel, discover the secrets, culture and tradition of a welcoming and endearing fishing village, or go out to explore the surrounding area. Alua Tenerife is one of the hotels near to the Mount Teide National Park and the Anaga Nature Reserve, so you have many hiking and active tourism options available to you. In addition, the North of Tenerife is perfect for taking a road trip between laurel, pine and banana trees, with the ocean on one side and the highest mountain in Spain on the other.
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Property amenities
Street parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Diving
Game room
Children's playground
Pool / beach towels
Indoor pool
Outdoor pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast buffet
Poolside bar
Windsurfing
Aerobics
Billiards
Entertainment staff
Evening entertainment
Table tennis
Tennis court offsite
Board games / puzzles
Nightclub / DJ
Video game console
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Car hire
Taxi service
Banquet room
Massage
Solarium
Steam room
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Shops
Sun deck
Sun loungers / beach chairs
Sun umbrellas
Butler service
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Safe
Telephone
Flatscreen TV
Bath / shower
Complimentary toiletries
Wardrobe / closet
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Mountain View
Languages Spoken
English, French, Spanish, German
2104Reviews255Q+A100Room tips
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Most Recent
keith b wrote a review Nov 2022
Halstead, United Kingdom4 contributions
absolutely outstanding, lovely clean hotel, lovely pool, staff always around cleaning and taking pride in there workplace, all staff polite and helpful, we went all on all inclusive and the food was excellent and cocktails of the day were delicious. gym and spa were great and massages we had were very good, we stayed in room 1603 on top floor with seaview and wow what a fab room. spacious with 2 televisons (not that we used them) big bathroom and comfortable bed and large balcony, lovely area and was quiet but a nice walking distance to the main town of Puerto de la Cruz, definetly returning November next year
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Date of stay: November 2022
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from santamaria anabel, General Manager at Alua Tenerife
Responded 1 week ago
Thank you very much keith2047 for your nice comments anda the excelente review. We are happy to know that you enjoyed your stay in the hotel. We'll love to welcome you back in Alua Tenerife.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lorena F wrote a review Aug 2022
Swansea, United Kingdom54 contributions20 helpful votes
Hotel's Favorite
My son and me just came back from a holiday in this hotel. This is probably the best hotel I gave ever stayed on! It is so clean, spacious and beautiful. The room was perfect. We had a double room and it was very spacious, everything we needed was provided by the very helpful staff at this hotel. The entertainment was very good and the young ladies that run it were cheerful and polite. The food was absolutely outstanding! So fresh and tasty. There was always plenty of choices even if you are a picky eater. And I loved how there were many Spanish dishes but also continental choices. 10/10. What can be improved: it is quite noisy during the nights, I thing guests need to be aware of being quiet after certain time, I think 11 is late enough as most families have young children. Also I think the indoor pool and the jacuzzi should be free, I didn’t even know that there was a charge to use these facilities as this was not stated when I booked my holiday. Also my 14 year old was not allowed to use the gym and it would have been nice to do this. The only thing that let us down was the weather, so nothing to do with the hotel. We were not aware that the north of Tenerife is mostly cloudy the majority of the time. We only had 2 sunny days at the end of July so again it would had been nice to be able to use the indoor pool as outside was too cold. Averall a great experience and a great holiday
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Date of stay: July 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from santamaria anabel, General Manager at Alua Tenerife
Responded Aug 5, 2022
Thank you very much for your nice comments. Your suggestions will be taken into account. We would LOVE to welcome you back in Alua Tenerife Hotel .
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Per K wrote a review Nov 2022
1 contribution
Great hotel, staff all right. But diningroom a disaster — noisy, too many people at the same time. Breakfast good. Diner at an average level, one would expect more from a 4 star hotel. The hotel should see to that nowhere is too crowded
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Date of stay: November 2022
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from santamaria anabel, General Manager at Alua Tenerife
Responded 2 weeks ago
Thank you very much 977perk for your review and your nice comments about the staff and the hotel. We' ll take your suggestions about our dinning room into account to improve the services offered. We would love to welcome you back on Alua Tenerife Hotel.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sven G wrote a review Nov 2022
Vilnius, Lithuania9 contributions
Exellent place with exellent staff room are clean and cozy breakfast is magnificent just taste it and like it like we do ( me and my wife) we have a room with pool wiew big balcony and morning sun what more can u wish price is just what i think price and quality are ok
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Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from santamaria anabel, General Manager at Alua Tenerife
Responded 4 weeks ago
Thank you very much for your kind review. We are very happy to read that we have meet your expectations. We hope to see you again very soon at the Alua Tenerife hotel.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Venture60254753812 wrote a review Nov 2022
Lovely hotel. Great entertainment in the evening. Staff are very friendly. Walking distance from the beach. Reasonable price.Room was very spacious and clean. Family friendly and couple friendly. Will definitely recommend.
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Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from santamaria anabel, General Manager at Alua Tenerife
Responded 4 weeks ago
Thank you very much for your kind review. We are very happy to read that we have meet your expectations. We hope to see you again very soon at the Alua Tenerife hotel.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Zeljkica V wrote a review Oct 2022
1 contribution
Hotel is amazing, excellent staff, excellent entertainment, very delicious food. Wish to give special thanks to amazing very kind staff BIG THANK YOU TO ALL OF YOU. Very happy that I chose this beautiful hotel for my vacation and I am definitely planning another visit here in same hotel. Just few more things, swimming pool is also amazing and hotel is sparkling clean ✨️ 👌 🥰🥰
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Date of stay: October 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from santamaria anabel, General Manager at Alua Tenerife
Responded Nov 1, 2022
Thank you very much for your kind review. We are very happy to read that we have meet your expectations. We hope to see you again very soon at the Alua Tenerife hotel.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
haaychmalick wrote a review Oct 2022
London, United Kingdom9 contributions2 helpful votes
+1
Hotel was great , good location , close to the beach , gym which I needed the most with all the necessary equipment , nice clean room , good pool view , o key thing I dint like was the bed , wasn’t comfy at all , had baxk neck pain after. Besides that it was a good experience
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Date of stay: October 2022Trip type: Traveled solo
Room Tip: Parking , renting a car before hand as you may not get a car even if u do will be expensive ,...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from santamaria anabel, General Manager at Alua Tenerife
Responded Oct 28, 2022
Thank you very much for your kind review. We are very happy to read that we have meet your expectations. We hope to see you again very soon at the Alua Tenerife hotel.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Konrad wrote a review Oct 2022
1 contribution
Clean rooms, good kitchen with theme evenings, very close to beach, hotel after big renovation. Barmans serve nice drinks in two bars. Big pool with many sunbeds. Around hotel you can find some shops, excursions, and rental cars.
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Date of stay: October 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from santamaria anabel, General Manager at Alua Tenerife
Responded Oct 23, 2022
Thank you very much for your review. We are glad to hear that your experience at the hotel was satisfactory. We look forward to welcoming you again at the Alua Tenerife Hotel.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
claire s wrote a review Oct 2022
Sheffield, United Kingdom54 contributions16 helpful votes
+1
Very nice hotel. The staff were very nice and friendly. Rooms clean. Pool area clean and well maintained. Food was decent. I would recommend this hotel and go back if I wanted to go back to Puerto de la Cruz, which in itself is a nice little town with great bars and restaurants. The hotel is 2 minutes walk from the Jardin beach and 5 minutes walk from Loro Parque. Takes 10-15 minutes to walk into the town. The only negative is that there was a slight smell of drains when on the balcony.
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Date of stay: October 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from santamaria anabel, General Manager at Alua Tenerife
Responded Oct 23, 2022
Thank you very much for your review. We are glad to hear that your experience at the hotel was satisfactory. We look forward to welcoming you again at the Alua Tenerife Hotel.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sarahstanley605 wrote a review Oct 2022
Doncaster, United Kingdom71 contributions18 helpful votes
Well i booked this hotel going on the reviews thought I would give it a go , so I booked it no problem , when I got to Tenerife airport me and other passengers had to wait 1 1/2 hours for our transfer as we were waiting for other planes to land I eventually got to the hotel at 12.30 at night hotel looked lovely I went to reception after interrupting the staff on there phones to check me in , he was very blunt asking me for my name , he gave me 2 cards and said that was it i had to ask what floor my room was on and if there was any food as it had been a long day , he said restaurant not telling me where it was so I cut my losses and went to my room , the room was beautiful very clean and tidy , the next day I noticed a plug socket hanging of the wall outside the bathroom , a bar across the shower came out of the wall holding the glass up and the air we attached to the wall outside fell of the wall bit room was lovely. I went down for breakfast the staff were lovely in the restaurant breakfast was great a nice selection, I then went to the pool it was ok you couldn’t smoke anywhere round it I got in the pool I hit my foot of the ground the bottom of the pool is literally falling to pieces there are sharp pieces of the floor in the pool , and it wasn’t cleaned. I had to wait until 11 to get a drink from anywhere I got a coke from the pool bar which was definitely watered down then a slush which barely had any syrup in then the snacks game which was left over from the breakfast so cheese toasties more of Less , at 3 that’s when the other food came out which everyday was burgers or hotdogs with hard rolls so leftover and no selection , the night time entertainment is great if your Spanish other then that I never watched it as don’t know Spanish , I ran out of water and was told it was one bottle of water per stay I was there 2 weeks and they didn’t supply milk for the bedroom coffee of tea. Eventually on my last day my transfer was at 17.40 I got told that after 12 I was not aloud any food or drinks as the all inclusive stopped at 12 so I had to pay for food and drinks which was bad so if someone left later they wouldn’t get fed either. So overall I wouldn’t stay again most of the reception staff and other staff were very Marcy and barely smiled. Will definitely not return
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Date of stay: September 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from santamaria anabel, General Manager at Alua Tenerife
Responded Oct 9, 2022
Thank you for your review. We apologize for not having fullfilled your expectations. Your suggestions will be taken into account to improve guest's experience in Alua Tenerife Hotel.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
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PRICE RANGE
$83 - $121 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
gema turquesa playa hotel, turquesa playa hotel, gran turquesa playa hotel
FORMERLY KNOWN AS
Hotel Turquesa Playa
LOCATION
SpainCanary IslandsTenerifePuerto de la Cruz
NUMBER OF ROOMS
421
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ALUA TENERIFE $87 ($̶1̶1̶3̶) - Updated 2022 Prices & Hotel Reviews - Puerto de la Cruz, Spain

Frequently Asked Questions about Alua Tenerife
Which popular attractions are close to Alua Tenerife?
Nearby attractions include Castillo de San Felipe (0.3 miles), Parroquia de Santa Rita de Casia (0.2 miles), and El Rastro del Mercado Municipal del Puerto de la Cruz (0.3 miles).
What are some of the property amenities at Alua Tenerife?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Alua Tenerife?
Top room amenities include air conditioning, a flat screen TV, and a pool view.
What food & drink options are available at Alua Tenerife?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Alua Tenerife?
Yes, street parking is available to guests.
What are some restaurants close to Alua Tenerife?
Conveniently located restaurants include Petit Los Angeles, Terraza del Mar, and Tasca Los Mellizos.
Are there opportunities to exercise at Alua Tenerife?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Alua Tenerife?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Alua Tenerife?
The staff speaks multiple languages, including English, Spanish, French, and German.
Are there any historical sites close to Alua Tenerife?
Many travelers enjoy visiting Castillo de San Felipe (0.3 miles), The English Library Tenerife (0.6 miles), and Bateria de Santa Bárbara (0.7 miles).
Does Alua Tenerife have any great views?
Yes, guests often enjoy the ocean view available here.