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Hotel Diamante Suites

About
Location
Cleanliness
Service
Value
Property amenities
Restaurant
Pool
Fitness Center with Gym / Workout Room
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Wheelchair access
Bar/Lounge
Public Wifi
Paid Wifi
Paid Internet
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Outdoor pool
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Accessible rooms
Good to know
HOTEL STYLE
Mountain View
Residential Neighborhood
HOTEL CLASS
Location
Full view
81Good for walkers
Grade: 81 out of 100
19Restaurantswithin 0.25 miles
1Attractionwithin 0.25 miles
Contact
Calle Manuel Yanes Barreto 13, 38400 Puerto de la Cruz, Tenerife Spain
Getting there
Norte Los Rodeos Airport14 mi
Sur Reina Sofia Airport25 mi
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Reviews & more
805Reviews
847Photos
47Q+A
70Room tips
Traveler rating
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Traveler type
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  • English
Show reviews that mention
We were on our holiday for 7 nights and I highly recommend this hotel! Always clean, staff was friendly, especially Filippe at the bar Great person and really nice. Atmosphere was great. Will definitely book at this hotel if we go back to Puerto de la cruz for our next trip. Tha
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Review collected in partnership with this hotel
Response from Ramon V, Community Manager at Hotel Diamante Suites
Responded Nov 5, 2018
Dear guest. We are glad you had such a good experience at our hotel. Thank you for sharing it on Tripadvisor, and we hope to welcome you again on your next visit to Puerto de la Cruz. Kind regards.
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+4
I recently spent 2 weeks at this hotel. I didn’t expect it to be a ‘boot camp’ but I lost 2.5kilo’s over that period.

The food is best described as unchoreographed, in that where there was a meat dish, there were no suitable veg to go with it or a sauce/gravy......although ple
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Response from Ramon V, Community Manager at Hotel Diamante Suites
Responded Oct 25, 2018
Dear guest. It was a pleasure to welcome you in our hotel. Thank you for your valuable opinion, and we regret the effort that has been the location of our hotel. We hope it has contributed positively to your stay, and obviously to your health. Thanks for your visit,, and kind regards.
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We are actually at this hotel now. On first sight the hotel looks pretty nice and seems clean and smells good. Arriving early hours of the morning, the space in the suites was pretty good and looked pretty nice. Beds however are like concrete and probably the most uncomfortable t
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Response from Ramon V, Community Manager at Hotel Diamante Suites
Responded Oct 18, 2018
Dear guest. We have directly informed the Management of your comments. We regret that you feel disappointed with our hotel, and we will try to improve your stay as much as possible. Thank you for sending us your opinion.
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+5
A very last minute booking for 10 days on the recommendation of a travel advisor, so didn’t do my research (stupid me). Arrived at 1am to a frosty welcome by staff. Showed through to the buffet restaurant to a stale bread roll, cheese, ham, a boiled egg and a bottle of water. T
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Response from Ramon V, Community Manager at Hotel Diamante Suites
Responded Oct 8, 2018
Dear guest. We regret that your stay was not satisfactory. In any case we will take note of your remarks and solve the issues that you`ve detailed. Thank you for your opinion.
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Location was ok. 20 minute walk to town whete there a quite a few shops and restaurants. 15 minutes from Loro Parque which I highly recommend for both adults and children. Room was very dated and we had ants crawling all near our children's beds but no one came to clean so I had
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Review collected in partnership with this hotel
Response from Ramon V, Community Manager at Hotel Diamante Suites
Responded Oct 8, 2018
Dear guest. We regret that your stay was not satisfactory. In any case we will take note of your remarks, which always help us to improve. Thank you for your opinion.
Read more
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Album Categories
All photosTravelerRoom & SuiteDining Pool & BeachFamily and Play AreasBusiness Center & Event Rooms
Blick vom Balkon auf den Teide
Professional photo exclusively commissioned by TripAdvisorHotel Diamante Suites
Bedroom in the Junior Suite with Teide View at the Hotel Diamante Suites
Professional photo exclusively commissioned by TripAdvisorHotel Diamante Suites
Bedroom in the Junior Suite with Ocean view at the Hotel Diamante Suites
DORMITORIO
A view from the room
Previous
Hey, wondering what the entertainment is like as we will have a 4 year old with us?
We did not have any young children with us but the children's club always seemed busy and the entertainment team were very enthusiastic.
0 votes
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Hi I am arriving on the 11th July Kimberley Lester I reserved with LoveHolidays I paid for sea view but it doesn't actually state this on my booking paper could you please make sure I get a seaview please Thank you
You need to get in touch with the hotel as I have only been a guest at this hotel. Sorry not to be more helpful.
0 votes
We are arriving 2nd June 2018 :0) Really hoping for a Mountain view room if management see this, thank you. See you soon ! Kindest regards Mr Draper and Ms Tucker
Hope you have the mountain view room..noisier but sun all day long...
0 votes
Has anyone had a massage at this hotel ? Do you need to book in advance ? And cost ?
No sorry...
1 vote
Do all rooms have tea/coffee making facilities?? Thanks
No they don’t, we stayed all inclusive so not sure if you ask they’d provide some.
1 vote
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Previous
"We stayed in room 825 which had a sea view, very comfortable by a lift but little noise from other guests returning to their rooms"
"sea view only otherwise brick wall of next hotel"
"ask for a room no where near the delivery entrances. You will be awake at 5am!"
"EVEN numbered rooms for all-day sun. Bit more traffic noise than other side but MUCH warmer and superb views, especially sunset!"
"A room facing the mountain has traffic noise but sun for most of the day,as sea view rooms have no sun."
Previous
PRICE RANGE
$63 - $156 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel diamante puerto de la cruz
LOCATION
SpainCanary IslandsTenerifePuerto de la Cruz
NUMBER OF ROOMS
174
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