We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Diamante Suites

Calle Manuel Yanes Barreto, 13, 38400 Puerto de la Cruz, Tenerife, Spain
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Hotel Diamante Suites
View Map
Add Photo Write a Review

308 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Glasgow, Scotland
Level Contributor
44 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Spent 1 week here 3rd january with my other half as all inclusive package. Lovely hotel and food was brilliant. Only minor thing i would say is i expected more snack available between meal times. Rooms were spacious and cleaned regularly. Pool area was immaculate. Drinks were good. We didnt really attend the entertainment most nights so it wouldnt be... More 

Helpful?
1 Thank totoharvey
Ramon V, Community Manager at Hotel Diamante Suites, responded to this review

Dear guest. We appreciate your opinion. Thanks for visiting us. Kind regards. More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago via mobile

Hotel was very clean food was excellent evening entertainment could have been better. Moare than 1 barman would have been good at night. Spent ages waiting to be served. No reps on this side of the island. There was a good bus service that took you into town from the hotel for free.

Helpful?
1 Thank Mark V
Ramon V, Community Manager at Hotel Diamante Suites, responded to this review

Dear guest. Thanks for your review. We will take note of your remarks in order to improve these issues. Best regards, and have a nice 2016. More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Location is good, all inclusive was ok but I have had better at other places. Room was big with nice view. It's close to the beach and close to the zoo. Plenty of sun beds at pool. Overall average place, suits both family and couples.

Helpful?
1 Thank Linus J
Ramon V, Community Manager at Hotel Diamante Suites, responded to this review

Dear guest. Thanks for your visit,and for this review. Best regards. More 

Birmingham, United Kingdom
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed December 30, 2015

We have just returned from a four-day all-inclusive break over Christmas and had a very enjoyable stay at the Hotel Diamante Suites. I would like to have been able to stay for longer! The hotel is situated on the Western side of Puerto de la Cruz in a peaceful area approximately 300 metres from the beach. Views are of the... More 

Helpful?
2 Thank Louise C
Ramon V, Community Manager at Hotel Diamante Suites, responded to this review

Dear guest. Thank you for this kind review. We are glad to read that you had a pleasant and enjoyable time with us. Best regards, and have a happy New Year 2016. More 

Shrewsbury, United Kingdom
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed December 16, 2015

on arrival to airport, good experience of transfer. Not too long a wait and 1hour journey to hotel from airport. Hotel is large, over 9 floors, There are lifts , thank goodness! Accommodation is very basic, large Queen -size bed, very clean and ample room for couple and small child on sofa bed if required. Meals were ok, although choice... More 

Helpful?
3 Thank Val H
Ramon V, Community Manager at Hotel Diamante Suites, responded to this review

Dear guest. Thanks for your review. We will sure improve in those details you mentioned. Have a nice Christmas time, and hope to see you again shortly. Best regards. More 

Stirling
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed December 12, 2015

The hotel was nicely situated within Puerto de la Cruz and was close enough to the beach and shops without being in the general thoroughfare. Good food, friendly staff and a basic yet clean room. Overall, very good. Although I had gone all inclusive this hotel was only ever going to be a base for me. I went with the... More 

Helpful?
2 Thank Ryan D
Ramon V, Community Manager at Hotel Diamante Suites, responded to this review

Dear guest. Thank you for your review. We`ll be glad to forward your comments and suggestions to our Management. Thanks for choosing us, and we hope to see you soon. Best regards, More 

Ipswich, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed November 30, 2015

All inclusive break. Reception very efficient and helpful food tasty but meat sometimes tough. Some waiters kept you waiting maybe not enough staff. Either poolbar or caberat bar open very long walks to either. Very hilly but lovely area and weather was excellent. Not much variety of included drink. Probably would not return to this hotel. Ants in room too.... More 

Helpful?
1 Thank Jak H
Ramon V, Community Manager at Hotel Diamante Suites, responded to this review

Dear guest. We appreciate your comments, and we regret that there have been some aspects of your stay that have not been satisfactory. Also i want to inform you that we´ll do many efforts to improve our services and installations, and we hope that the results will be visible in a short time. Best regards. More 

Harlow, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
2 of 5 stars Reviewed November 18, 2015

We booked up here because our trip to Egypt was cancelled and were a bit wary having read previous reviews. First impressions were positive, the lady at reception was very helpful, even putting our bags in their holding room so that we could grab some dinner just before they finished serving as we arrived fairly late before we then checked... More 

Helpful?
Thank Peter C
Ramon V, Community Manager at Hotel Diamante Suites, responded to this review

Dear guest. Thank you for your opinion. We apologize for the inconvenience and we will try to improve on the issues mentioned. Also i want to inform you that in the next months we will do many efforts to improve our services and ijnstallations, and that the results will be visible in a short time. Best regards. More 

Travelers are raving about these Puerto de la Cruz hotels

liverpool.uk
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed November 17, 2015

Good food, friendly staff. Tired old hotel but very clean. Value for money. Nice walk to town along the promenade Was all inclusive , tried to upgrade to all inclusive 'GOLD' but no-one knew anything about it even though it was advertised on the bar !!!!!!!

Helpful?
1 Thank dianemc
Ramon V, Community Manager at Hotel Diamante Suites, responded to this review

Dear guest. Thank you for your comments, and apologies for the lack of information about the AL Gold. Best regards More 

2 reviews
3 of 5 stars Reviewed November 15, 2015

Spent a week at the Diamante Suites November 7-14. The hotel is spotlessly clean throughout and the rooms are adequate, if a little bit dated. The food is good, but after a week it does become a bit repetitive. The staff are all pleasant. Entertainment is a bit hit and miss. No English TV Channels and no free WIFI. The... More 

Helpful?
Thank Alan W
Ramon V, Community Manager at Hotel Diamante Suites, responded to this review

Dear guest. Thanks for your comments. In relation to wifi and TV channels, we hope to have resolved these small drawbacks soon. Thank you for your visit, and receive a warm greeting. More 

Questions? Get answers from hotel staff and past guests. Ask a question

479 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (181)
Viewed
Pool/beach area (14)
Viewed
View from room (25)
Viewed
Room/suite (35)
Viewed
Hotel & grounds (28)
Viewed
Dining (3)
Viewed
Family/play areas (3)
Viewed
Business center/function rooms (2)
Viewed
Bathroom (9)
Viewed
1:50
Videos (1)
Viewed
Other (61)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (298)
Viewed
Amenities (64)
Viewed
Junior Suite Ocean view (59)
Viewed
Junior Suite Teide View (56)
Viewed
Pool (15)
Viewed
Restaurants and Bars (56)
Viewed
The Hotel (48)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Puerto de la Cruz hotels
0.1 mi away
Gran Hotel Turquesa Playa
Gran Hotel Turquesa Playa
#45 of 80 in Puerto de la Cruz
3.5 of 5 stars 608 reviews
1.5 mi away
Interpalace by Blue Sea
Interpalace by Blue Sea
#60 of 80 in Puerto de la Cruz
3.0 of 5 stars 817 reviews
0.5 mi away
Hotel Puerto Palace
Hotel Puerto Palace
#11 of 80 in Puerto de la Cruz
4.0 of 5 stars 574 reviews
Show Prices
Show Prices
Show Prices
1.2 mi away
diverhotel Tenerife Spa & Garden
diverhotel Tenerife Spa & Garden
#32 of 80 in Puerto de la Cruz
3.5 of 5 stars 758 reviews
1.3 mi away
Hotel Botanico & The Oriental Spa Garden
Hotel Botanico & The Oriental Sp...
#2 of 80 in Puerto de la Cruz
4.5 of 5 stars 1,058 reviews
1.2 mi away
H10 Tenerife Playa
H10 Tenerife Playa
#10 of 80 in Puerto de la Cruz
4.0 of 5 stars 1,185 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay