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Hotel RF Astoria

Traveler (95)
Room & Suite (52)
Pool & Beach (7)

About

Location
Cleanliness
Service
Value
Property amenities
Pool
Concierge
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Paid Internet
Paid Wifi
Wheelchair access
Room features
Kitchenette
Microwave
Non-Smoking Rooms
Refrigerator in room
Good to know
HOTEL STYLE
Budget
Centrally Located
HOTEL CLASS

Location

Full view
99Great for walkers
Grade: 99 out of 100
133Restaurantswithin 0.3 miles
39Attractionswithin 0.3 miles
268Reviews
112Photos
19Q+A
28Room tips
Traveler rating
  • 71
  • 127
  • 52
  • 11
  • 7
Time of year
Traveler type
Language
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  • English
Popular mentions
We visited this hotel not knowing what we were going to expect as it was a last minute booking but what a lovely hotel it is. The reception staff were great, really friendly, and really made feel welcome.The hotel itself is a really nice place. The rooms are spacious and clean.
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Response from Aixa M, E-commerce Manager at Hotel RF Astoria
Responded 4 weeks ago
Dear tom t, Thank you for your comment about your stay in Hotel RF Astoria. We are really happy to know it was a last minute booking that turned in a lovely hotel. We are also pleased to know in general staff treatment and hotel was to your liking and all in all, had an enjoyable stay. It has been a pleasure accommodating you, and hope to welcome you back again in the near future. Kind regards, Aixa M.
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Have stayed here many times and been very happy. However on the last night of my holiday this time somebody entered my room in pitch darkness at 5.30am WITH A KEY! I had double locked my room from the inside but they were still able to double unlock and open the door and walk
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Response from Aixa M, E-commerce Manager at Hotel RF Astoria
Responded 5 weeks ago
Dear sunshineseeker008, Thank you for choosing Hotel RF Astoria. With regret we read what has happened and inconveniences caused. Manager has been searching for information to understand what could have happened, and regrettably when it was found out, and due to this incident was the day before check out, you were not already staying in hotel. Inform this incident has result due to a series of circumstances, security personnel explained an internal alarm was activated with an error detected in your room, besides one of the keys for your room was in the key box of customers who are not in the hotel. All this led to security personnel coming to revise your room. As soon as he check it was all alright and realize you were in room, he apologized in English. Once again we will like to apologize for what has happened. Kind regards, Aixa M.
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Nice hotel BUT the noise from people dragging furniture about upstairs on their tiled floor was a bit annoying - especially late at night or early in morning - when I was trying to sleep! Pool sunbeds could do with renewing - they are looking a bit tired and worn out! Kitchen
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Response from Aixa M, E-commerce Manager at Hotel RF Astoria
Responded Dec 13, 2018
Dear wildrover1953, Thank you for your opinion about your stay in Hotel RF Astoria. We are happy to know staff treatment were to your liking and regret inconveniences caused by noise, we recommend to inform reception of any issue during your stay, as far as possible, we will do our best to try to make you have a good stay. Management has noted your comments to continue improving. We are happy to know you consider it was all in all good value, and will stay again. We will be pleased on welcoming you back. Kind regards, Aixa M.
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We recently stayed here for 11 nights. The hotel is in an excellent position, right in the middle of town, but is surprisingly quiet, as one side is a (mainly) pedestrian only road, and the other has very little traffic at all. The staff were fantastic, the receptionists were
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Response from Aixa M, E-commerce Manager at Hotel RF Astoria
Responded Dec 1, 2018
Dear Davep180, Thank you for sharing so nice review about your stay in Hotel RF Astoria. All team really efforts to try each of our clients have the best possible stay, so are pleased to know you consider us a lovely hotel. We are also happy to know, staff treatment, cleaning and location were to your liking. It has been a pleasure accommodating you and hope to welcome you back again. Thank you for your punctuacion. Kind regards, Aixa M.
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Room: Spotlessly clean each day and in very good condition (not remotely shabby). No kettle or toaster but these are provided if requested. Hotel position: In centre of town very close to sea front and all amenities. One minute walk away from supermarket. Hotel pool: Area can
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Response from Aixa M, E-commerce Manager at Hotel RF Astoria
Responded Dec 1, 2018
Dear gailbeachgirl Thank you for choosing Hotel RF Astoria. So detailed review is really important to other Tripadvisor users, and for us. We are happy to know in general you consider us a good hotel, well located. It has been a pleasure accommodating you, and hope to welcome you back again in the near future. Kind regards, Aixa M.
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Album Categories
All photosTravelerRoom & SuitePool & BeachDining
vista habitacion 310 calle de la hoya y famila betancurt
vista general habitacion
El brazo de la TV no giraba completamente a la cama
Muebles descuadrados
La puerta del baño que no cierra
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12345611
Yes
1 vote
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It’s about an hour drive from the airport and 2 blocks from NH10 hotel.
1 vote
Hi The Hairdryer is available from reception. to be returned no problem .
0 votes
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It is difficult as the one way systems are a nightmare ...we found a taxi rank and followed the driver for a few euros I went in the taxi and my hubby followed once we got to Astoria they will give you explicit instructions / map to find them ...sorry cannot be more help but street/areas not easy off the top of your head...
1 vote
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There were at least one kettle and a frying pan in the room I had
1 vote
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1234
"The room we had was spacious. We only saw the rooms on the bottom on the first floor"
"take earplugs and choose one with a balcony that you can sit out on!"
"Book something else!"
"we were on the second floor but I think all rooms would be good."
"Request the 3rd floor overlooking the pool as was very quiet."
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123456
PRICE RANGE
$37 - $89 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
aparthotel astoria hotel puerto de la cruz
LOCATION
SpainCanary IslandsTenerifePuerto de la Cruz
NUMBER OF ROOMS
33
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