Hotel Marte
Calle Doctor Ingram 20, 38400 Puerto de la Cruz, Tenerife Spain
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About
#22 of 81 hotels in Puerto de la Cruz
Location
4.4
Cleanliness
4.0
Service
4.0
Value
4.0
Quiet, comfort and beautiful views in a priviledged location to enjoy a dream vacation in one of the world’s best destinations. Hotel Marte is a charming, friendly and affordable 3-star hotel located in the town of Puerto de la Cruz, on the north of the island of Tenerife. Located in a great location at the confluence of the beautiful Orotava Valley and the Atlantic Ocean. Enjoy the weather and characteristic sun of the island with the spectacular view of the Teide while breathing the sea breeze. Come to Hotel Marte for a perfect and affordable holiday in Puerto de la Cruz.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Billiards
Pets Allowed ( Dog / Pet Friendly )
Car hire
Public wifi
Rooftop pool
Outdoor pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Vending machine
Massage
Rooftop terrace
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Sun terrace
24-hour front desk
Ironing service
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Room features
Housekeeping
Private balcony
Safe
Telephone
Wardrobe / closet
Iron
Flatscreen TV
Bath / shower
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
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Room types
Mountain view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Budget
Centrally Located
Languages Spoken
English, Spanish, German
Location
100Great for walkers
Grade: 100 out of 100
188Restaurantswithin 0.3 miles
52Attractionswithin 0.3 miles
Contact
Calle Doctor Ingram 20, 38400 Puerto de la Cruz, Tenerife Spain
Name/address in local language
Getting there
Rental CarsSee rental cars from $35/day
567Reviews32Q+A36Room tips
Reviews
Traveler rating
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This is a great little hotel in a very good location in Santa Cruz. It punches above its weight providing decent accommodation, while slightly dated being both comfortable and clean. Bathrooms are quite limited but provide all that is needed. Breakfast is as you might expect and a little disappointing. Fried eggs are very good but most other hot offerings failed to impress. Cold buffet a bit underwhelming. Staff were all friendly and helpful. All in all would recommend for a reasonably priced stay.
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Date of stay: February 2020Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We stayed for one night with our friends who were celebrating their Silver Wedding Imentioned this on our booking and we arrived to a basket of fruit and a bottle of fizz in both rooms The rooms were fine nice comfy bed and a bathroom with a bath and shower Breakfast was nice plenty of choice and a good supply in that nothing ran out the ladies on reception were very helpful Plenty of bars and restaurants in the area Great value for a central location
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Date of stay: February 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Santiago Rodríguez, Director General at Hotel Marte
Responded Feb 24, 2020
We are glad to know that you enjoyed your stay with us and the silver wedding and that the detail by our friendly staff made you enjoy it. Thank you for giving us such an excellent rating not only for the good location, but also for the good breakfasts and the treatment received. We hope you will visit us again in the future. Best regards, Hotel Marte Customer Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rooms a bit old fashioned but everything you need. comfy bed and very clean all over the hotel and pool area. Plenty of variety for breakfast and great cocktails from the great barman! A great location for everything and great restaurants all around.
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Date of stay: February 2020Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from HotelMarteGRT, Gerente at Hotel Marte
Responded Feb 18, 2020
Dear Ronnie, thank you very much for sharing your experience and for all your lovely references about our services, facilities, location and breakfast. We are happy to know that you were able to enjoy good cocktails during your pleasant holidays and we can's wait to see you again in Tenerife. Please, come back soon! Best regards, Guests Relations Team Hotel Marte
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Good location: close to restaurants, bus station, souvenir shops and other attractions (Loro Parque, Playa Jardin) The staff was very helpful. The room was cleaned daily. The breakfast was very good, with lots of options to choose from.
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Date of stay: February 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Santiago Rodríguez, Director General at Hotel Marte
Responded Mar 6, 2020
Thank you very much for spending some time to share your opinion with other users and recommend our hotel, highlighting the good quality and variety of the meals offered in our restaurant. We're glad you enjoyed your stay with us. Having a positive response from our customers is the greatest gift and provides motivation to continue improving every day. We thank you for pointing out the cleanliness, good treatment by the staff and the excellent location. Hope you will visit us again in the future, Greetings Hotel Marte Customer service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Marte Hotel - Puerto de la Cruz Excellent quality 3*hotel. It is in a very convenient position if travelling from South Airport by Titsa (public bus); it’s a 5 minute walk downhill from back of station. Also, situated a very easy 5 minute walk to 2 big supermarkets and start of town, squares etc before main promenade walk along by hotels and Martinez Lagoons. There is also a big supermarket adjacent to bus station going out other side (Hyper Dino) example there 8litre container of water is €0.88). I believe in constructive criticism and am being helpful in stating the following starting with MAINLY good points:- 1. Obviously all as above 2. Lovely lounge bar/reception area 3. Regular entertainment 4. Very clean, sheets changed daily. 5. All staff very friendly from waiting staff, reception staff, cleaners and pool attendants, (yes there is actually a lifeguard overseeing postage stamp size pool). NOT SO GOOD POINTS 1. Annoying to find after having paid top asking price for private balcony/patio to find inconsiderate guests smoking on adjoining patio (our area, level 6 was only separated by 2 troughs of shrubs) when there are 2 really large sun terraces on the the level above and below our area) 2. Food most of the time was at best lukewarm even after going into dining room at beginning of service, the food choices were certainly adequate for the half board upgrade but deserts were very unimaginative and tasteless. 3. In conclusion I would definitely recommend this hotel as being very reasonably priced and in excellent location for getting around by feet or public transport.…
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Date of stay: January 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Santiago Rodríguez, Director General at Hotel Marte
Responded Feb 24, 2020
Thank you for taking a few minutes to send us your feedback and share your opinion with other users. The entire team at Hotel Marte is happy to know that your experience has been positive overall and that you especially appreciate the good value for money and the treatment received. On the other hand we regret the incident with the temperature of the buffet and that you were not completely comfortable with the assigned room. We would be delighted to offer you another room that is quieter and that you will visit us again in the future. From Puerto de La Cruz Yours sincerely Hotel Marte
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was only £40 a night for a double room incliding breakfast. Comfy bed with cooling cooton bedding, a standing balcony. Pool table in bar and a few places to sun bath or have a drink on communal terraces. There is two blocks so if pool too busy, try another floor. That said, it was always quiet when we were there and plenty of sunbeds at pool. Only thing is the pool is very small and not heated so in January, it was too cold to swim. Breakfast standard and plentiful. Staff were friendly and helpful and didn't take offence to my drunkenness when I staggered in one night! Perfect location to walk to shops, bars and restaurant.
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Date of stay: January 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from HotelMarteGRT, Gerente at Hotel Marte
Responded Feb 18, 2020
Dear Liz, thank you very much for sharing your comments and for giving us the highest score on Tripadvisor. There’s nothing better than reading that you had such a good experience with us and that our staff made you feel at home. We are happy to know that you enjoyed our services and location, and we promise to take note of your suggestions about the pool temperature. We are also glad to see you have fun in Puerto de la Cruz -drunk nights are fine, so just enjoy your holidays ;)-. We can’t wait to see you again in Tenerife. This is your home! Best regards, Guests Relations Team Hotel Marte
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed for ten days in a single room. I had a good sized room with a double bed and a good sized bathroom. My room was dark and facing inwards to an internal space in the building, so not the best room they have to offer. Breakfast was good and very varied, staff were pleasant and helpful. The hot drinks machine is available for free drinks between 10am and 7pm but was often out of order. You can borrow a kettle and make your own drinks which was the best solution. Location of the hotel is near the bus station with all you need nearby. There was free WiFi in the room. Overall, I would recommend this hotel as good value for money.
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Date of stay: January 2020Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from HotelMarteGRT, Director de Relaciones Públicas at Hotel Marte
Responded Jan 17, 2020
Hello, Thank you for your good rating and recommend our Hotel to other users. We are glad to know that you have enjoyed your stay with us and that our staff has made you feel comfortable. Thank you to mention also and value the additional services that we offer to our guests for free, such as kettles, irons and more. We wish you may stay with us again in a future and send you Greetings from Hotel Marte Customer Support
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It was a great experience. We had a good time there. The food was good, the room was clean and the personal was very kind. We will definitely come back for our next holiday. Best regards, from Martina and Zoltan
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Date of stay: December 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from HotelMarteGRT, Director de Relaciones Públicas at Hotel Marte
Responded Jan 16, 2020
Dear Martina, Thank you so much for such an excellent recommendation. We are glad to know that everything was fine and you have enjoyed your stay with us. We are happy to welcome you again soon, at Hotel Marte
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We arrived by bus from the south of Tenerife and saw the Hotel Marte sign on top of the building from the wall at the side of the bus station. We walked towards it a few hundred meters so it was very easy to find and very close. We arrived early but were warmly welcomed and checked in. The receptionist was very helpful and courteous. The entrance foyer is light and open with a bar at use at night. We walked through the restaurant area to the lift and found our lovely double room. It was very clean with a good sized bathroom. Everything was as it should be and we were very happy to stay especially at the price we paid. It is only a short walk to the main square and there are local bars, restaurants close by. We would definitely recommend this hotel.
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Date of stay: December 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from HotelMarteGRT, Director de Relaciones Públicas at Hotel Marte
Responded Dec 11, 2019
Thank you for spending your time and recommend us, also for rating us with the highest score! We are glad to know that you have been comfortable with the room and the services of the Hotel, also the good connections with public transport; (the bus station just around the corner invites to visit the hole island without need to rent a car). We are grateful to hear that you have enjoyed your stay with us and we hope you will visit us again in the future. Best regards from Hotel Marte - Puerto de la Cruz.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Spotlessly clean with the most friendly staff possible. Good *** hotel for fantastic value! Nice breakfast buffet overseen by Santi, Paolo and Victoria. Plenty of choice. Evening buffet is value for money but plenty of choice nearby for typical Canariian cuisine. Overall, great value for money and I would definitely stay again!
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Date of stay: November 2019
Value
Service
Sleep Quality
Room Tip: Try and book a room with a balcony! Sadly I was unlucky!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from HotelMarteGRT, Director de Relaciones Públicas at Hotel Marte
Responded Dec 3, 2019
Thank you for your favorable comments to our staff. We are glad that you highly rate the services and menu of our restaurant and the good value for money as well as the good location. We are very happy that you have had a pleasant stay and hope you will come back soon. Greetings from Hotel Marte, Customer Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$63 - $81 (Based on Average Rates for a Standard Room)
LOCATION
SpainCanary IslandsTenerifePuerto de la Cruz
NUMBER OF ROOMS
95
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Claim Your ListingHOTEL MARTE - Prices & Reviews (Puerto de la Cruz, Spain)
Frequently Asked Questions about Hotel Marte
Which popular attractions are close to Hotel Marte?
Nearby attractions include The Molly Malone (0.3 miles), Puerto Street Art (0.2 miles), and Iglesia de Nuestra Senora de la Pena Francia (0.2 miles).
What are some of the property amenities at Hotel Marte?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Hotel Marte?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Marte?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to Hotel Marte?
Conveniently located restaurants include El Taller Seve Díaz, Casa Mediterránea, and Tasca Gastrobar La Cocina.
Are there opportunities to exercise at Hotel Marte?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are pets allowed at Hotel Marte?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Hotel Marte?
The staff speaks multiple languages, including English, Spanish, and German.
Are there any historical sites close to Hotel Marte?
Many travelers enjoy visiting Castillo de San Felipe (0.4 miles), The English Library Tenerife (0.6 miles), and Bateria de Santa Bárbara (0.3 miles).