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Puerto Resort by Blue Sea

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Puerto Resort by Blue Sea
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777 Reviews from our TripAdvisor Community

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Showing 397: English reviews
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Reviewed 5 days ago NEW

stayed half board for 5 nights at the Canarife Hotel. (The Puerto Resort has 3 hotels next to each other - Interpalace which looks out to the sea, Canarife and Bonanza). The hotel was clean, but quite outdated - would definitely benefit from a total refurb throughout. I would recommend staying on B&B basis only as the menu selection is...

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Helpful?
1Thank Bushra N
BSHotels, Director de Relaciones Públicas at Puerto Resort by Blue Sea, responded to this review

Dear Bushra N, We would like to thank you for making the Hotel Puerto Resort your destination of choice for your vacation and for taking time of your life to post this comment on the Tripadvisor website. Constantly we made improvements to comply with the quality standards of a 4 * hotel. Please be aware that customers’ comments are of...

Reviewed 2 weeks ago via mobile

Stayed at this hotel early march. Arrived to very friendly reception staff who gave us good directions to our room. Room was very spacious and very clean we had a room overlooking this pool area as well. The food was excellent but had a smaller selection than other hotels bit suited is fine and the staff in restaurant were very...

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Helpful?
1Thank MelsStan
BSHotels, Director de Relaciones Públicas at Puerto Resort by Blue Sea, responded to this review

Dear MelsStan, We are pleased that you enjoyed your room and our excellent buffet that our kitchen staffs cook with dedication and care. We hope to welcome you back at our hotel. Kind regards.

Cobh Ireland
Reviewed 3 weeks ago

My husband and I stayed in one of there three properties. Tenerif Hotel. We got to check in after a long que with only one receptionist on the desk. So eventually it was our turn we showed our confirmation on our Phone. We where then given our room and keys so we also asked about bedroom Safe and we were...

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Helpful?
1Thank MichelleCobhIreland
BSHotels, Director de Relaciones Públicas at Puerto Resort by Blue Sea, responded to this review

Dear Mrs. MichelleCobhIreland, We are sorry for the problems you've had with the safe, mattress and key cards.We will take into account these drawbacks to prevent reoccurrence. Please be aware that customers’ comments are of great value to improve the quality of the services offered by our company and therefore we hope to have you back in the near future...

Spain
Reviewed 4 weeks ago

To get straight to the point, the only thing great about this hotel was the super friendly staff. We didn't encounter a staff member that didn't have a smile on their face and willing to help in every way. The views of the ocean and El Teide from our balcony was spectacular! If it was a little warmer outside we...

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Helpful?
3Thank Alex E
BSHotels, Director de Relaciones Públicas at Puerto Resort by Blue Sea, responded to this review

Dear Mr. Alex E, We are sorry for the problems you've had in the gym, with the shower and beds. We will take into account these drawbacks to prevent reoccurrence. Coffe is always serviced in bar but not in the restaurant. Please be aware that customers’ comments are of great value to improve the quality of the services offered by...

Reviewed February 22, 2017 via mobile

The hotel is very nice with great staff. Everyone is helpfull and welcoming. Good food at the restaurant and lots of drinks. There is a free car parking outside the hotel. The sea is approximately 20 min walk from the hotel. The room was large with view to the sea. Good value. I recommend it.

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Helpful?
2Thank czesiukp
BSHotels, Director de Relaciones Públicas at Puerto Resort by Blue Sea, responded to this review

Dear Mr.Czesiukp, We are very pleased to know that you have enjoyed a good holiday and that the treatment you have received of our staff have been to your liking. Your comments will be transmitted to all our staff. Best regards

Reviewed February 18, 2017 via mobile

This hotel was clean and nice . Personel was helpful . View is amazing. Hotel is situated on the cliff. A lots of stairs to beach but is not so far . Near hotel is shopping when the price is cheaper then on the beach. Food is very good. Everyday is new dinner menu. On the breakfast every day is...

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Helpful?
1Thank Martyna N
BSHotels, Director de Relaciones Públicas at Puerto Resort by Blue Sea, responded to this review

Dear Mrs. Martyna N, It is a pleasure to know that you have enjoyed your vacation in the hotel and the variety of the food has been to your liking. We hope to welcome you back at our hotel. Kind regards.

Peterborough, United Kingdom
Reviewed February 18, 2017 via mobile

Came here for a weeks break in Feb '17. Stated as a 4* resort, I would query this. More like a 3*, as the rooms are dated & tired. It is, however, very clean. Housekeeping was excellent. Clean towels daily & beds remade midweek. Dining rooms are all the same (there are 3) buffet style. Plenty of food, plenty of...

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Helpful?
1Thank Donna O
BSHotels, Director de Relaciones Públicas at Puerto Resort by Blue Sea, responded to this review

Dear Mrs. Donna O, We are very pleased to know that you have enjoyed your holiday and that the treatment you have received of our staff have been to your liking. We hope to welcome you in the near future to make sure you have a wonderful stay in our hotel.Sincerely.

Colchester, United Kingdom
Reviewed February 17, 2017

Weather was warm but not hot a little rain one morning. hotel clean nice pools but to cold to go in. Clean Hotel but dated, went to hire towels the first day but they had not had towel back to had to go and buy two. Staff friendly breakfast was good but dinner a little bit disappointing. radio in room...

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Helpful?
Thank Tina407
BSHotels, Director de Relaciones Públicas at Puerto Resort by Blue Sea, responded to this review

Dear Mrs.Tina407, Thank your very much for your comments. The Canarife Hotel has indoor pool. The room hasn´t got radio. Air condition didn´t work when the balcony door is open. Safe is not free and you don´t need to buy towels for the pool because you can order in reception. We hope to wellcome you again in our hotel. Best...

Dublin, Ireland
Reviewed January 27, 2017

I travelled with my family and found the twin room generous for the four of us. The cleaner kept our room very well maintained. They changed our bedding and towels everyday. Puerto resort is a sister hotel of the Blue Sea. You can access all other sister hotels located across the road from each other. 3 hotels in total. The...

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Helpful?
Thank singhsanjay653
BSHotels, Director de Relaciones Públicas at Puerto Resort by Blue Sea, responded to this review

Dear Singhsanjay653, We are very pleased to know that you have enjoyed a good holiday with us. Your comments will be transmitted to all our staff. Best regards

Reviewed January 18, 2017

I traveled with my partner and found the room generous for the two of us. The cleaner kept our room well maintained and changed our bedding and towels everyday. Puerto resort is a sister hotel of the Blue Sea. You can access all other sister hotels located across the road from each other. 3 hotels in total. The food is...

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Helpful?
Thank Charlie2504
BSHotels, Director de Relaciones Públicas at Puerto Resort by Blue Sea, responded to this review

Dear Mr.Charlie2504, We are very pleased to know that you have enjoyed a good holiday and that the treatment you have received of our staff have been to your liking. Your comments will be transmitted to all our staff. Kind regards

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Bonanza Building Single Room (42)
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Canarife Building Double Standard Room (46)
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Spa
Room types
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Business Center with Internet Access
Official Description (provided by the hotel)
The Hotel Blue Sea Puerto Resort is located on the island of Tenerife, the largest of the Canaries. Visitors can enjoy the beautiful black sand beaches like Playa Garden or the fabulous selection of parks, museums and historical monuments. It is essential to visit the leisure complex Martianez Lagos, created by the artist Cesar Manrique in Puerto de la Cruz during any stay. The Hotel is located in a residential neighborhood near the beach. This location is perfect for enjoying all the activities of the island and the subtropical gardens that surround the resort are a great way to relax after a day of hiking or beach sports. The rooms are designed and equipped to make your stay as pleasant as possible. All rooms have a separate bathroom, air conditioning, balcony or terrace and a safe. There is also a mini bar (extra charge). With regards to services, the Blue Sea Puerto Resort also has an outdoor swimming pool, pool bar, health club and tennis courts. ... more   less 

Additional Information about Puerto Resort by Blue Sea

Address: Calle Acevino 8, 38400 Puerto de la Cruz, Tenerife, Spain (Formerly Hotasa Puerto Resort Bonanza Canarife Palace)
Location: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range: $54 - $117 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Puerto Resort by Blue Sea 4*
Number of rooms: 180
Reservation Options:
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Also Known As:
Hotel Blue Sea Puerto Puerto De La Cruz
Hotasa Puerto De La Cruz
Puerto Resort By Blue Sea Tenerife/Puerto De La Cruz
Hotel Style:
#5 Spa Hotel in Puerto de la Cruz
#24 Luxury Hotel in Puerto de la Cruz
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Questions & Answers

Here's what travelers have asked, with answers from Puerto Resort by Blue Sea staff and other travelers.
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Questions? Get answers from Puerto Resort by Blue Sea staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Interpalace will give you sea views, whilst Canarife and Bonanza won't. take a iron too.”
 of 5 bubbles bushran2017, 5 days ago | Read review
“To be on the fourth floor away from the loud noises of people below”
 of 5 bubbles MichelleCobhIreland, 3 weeks ago | Read review
“Toward the ocean and El Teide mountain”
 of 5 bubbles JoPil, 4 weeks ago | Read review
“recommend pool facing for good view”
 of 5 bubbles singhsanjay653, Jan 27, 2017 | Read review
“A room in the Bonanza Palace, this part of the hotel is away from the entertainment area and guarantees you a quiet night sleep”
 of 5 bubbles Charlie2504, Jan 18, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question