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Puerto Resort by Blue Sea

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Puerto Resort by Blue Sea
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752 Reviews from our TripAdvisor Community

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Showing 385: English reviews
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 4 weeks ago via mobile

The hotel itself is very dated but extremely clean. Our room was huge with beautiful views over the Mountains. The staff were friendly and helpful, nothing was too much trouble and we had a couple of issues on arrival that were sorted instantly with no hassle. The all-inclusive is standard, plenty of choice for those that are willing to try... More 

Helpful?
1 Thank Glesy
Blue Sea H, Director de Relaciones Públicas at Puerto Resort by Blue Sea, responded to this review

Dear Glesy, We are truly pleased that you have enjoyed with us and the beautiful views over the Mountais and the friendly staff met your expectations. We hope to welcome you in the near future. Best regards. More 

Middlesbrough
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 weeks ago via mobile

Just got back from a weeks all inclusive holiday. The hotel is very dated and needs to be modenised. Our room was large and had a great view over the pools and the volcano but it felt like I was in my grans front room. The food was what you'd expect from a Spanish all inclusive hotel so is the... More 

Helpful?
Thank Reaper_mos
Blue Sea H, Director de Relaciones Públicas at Puerto Resort by Blue Sea, responded to this review

Dear Reaper_mos, The hotel is only 1,5km away from the centre and is on a 15 minute walking distance to the shops and the beach, the hotel also offers a complementary shuttle for your total comfort. We do constant maintenance always trying to improve our facilities as well as our rooms to keep the standards of quality of a 4... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 4 weeks ago via mobile

We have just returned from a week in this hotel. Found the staff very helpful. Rooms cleaned daily. Our room was large. The only criticism was there was no extractor fan in the bathroom. Views from room were outstanding. Food a little monotonous but we always ate well. For what we paid I feel we had a good value holiday.... More 

Helpful?
Thank aliloujo
Blue Sea H, Director de Relaciones Públicas at Puerto Resort by Blue Sea, responded to this review

Dear Aliloujo, We are truly pleased that you have enjoyed with us and also the room met your expectations. We hope to have you back in the near future. Best regards. More 

Glasgow, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 26, 2016

hi there, i am a chef, and i work in the trade for 30 + years so i know what i talking about! this hotel is a little bit dated, but if you just go here to sleep and spend your time somewhere else it is perfect for you! ours room is was cleaned on daily basis so 5 star... More 

Helpful?
Thank 69Lewis
Blue Sea H, Director de Relaciones Públicas at Puerto Resort by Blue Sea, responded to this review

Dear Mr. 69Lewis, We would like to apologise for any inconvenience you may have endured during your stay and we are truly sorry that our service did not meet your expectations as we always work aiming towards the customer's satisfaction. We hope to welcome you in the near future to make sure you have a wonderful stay in our hotel.... More 

Level Contributor
4 reviews
Reviewed October 19, 2016 via mobile

Stayed here for a week with a group of 11 people, we stayed in the canariefe hotel. The hotel was very clean but was quite dated and the beds were the like sleeping on a plank of wood. Pool area was nice and also very clean. Staff seemed to be friendly and helpful. The food is not for everyone, the... More 

Helpful?
Thank Calli F
Blue Sea H, Director de Relaciones Públicas at Puerto Resort by Blue Sea, responded to this review

Dear Calli F, We are delighted to hear that you enjoyed the pool area and with our helpful staff service. We would like to apologise for any inconvenience you may have endured during your stay with us. Please be aware that customers’ comments are of great value to improve the quality of the services offered by our company and therefore,... More 

1 review
Reviewed October 17, 2016

We have just got back from Tenerife and we were very impressed with this resort, the food, staff and cleanliness is a very high standard. The hotel is quite a steep walk from the town/beach although the walk is quite nice to do and there is a regular hotel shuttle bus you can catch and we found the taxis to... More 

Helpful?
Thank Jess W
Blue Sea H, Director de Relaciones Públicas at Puerto Resort by Blue Sea, responded to this review

Dear Jess W, We are truly pleased that you have enjoyed with us and that our hotel met your expectations. Your kind words are a great motivation for all of our staff.We hope to welcome you in the near future to make sure you have a wonderful stay in our hotel. Sincerely. More 

Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 6, 2016

We (me and my sister) chose this hotel for our one week holiday together. Now I know that for the next time we need to trust TripAdvisor! Comments weren't the best but it looked pretty good from the pictures so we decided to go there. It does say 4 star hotel but it's definitely not! We've been in Ibiza last... More 

Helpful?
Thank Karolina E
Blue Sea H, Director de Relaciones Públicas at Puerto Resort by Blue Sea, responded to this review

Dear Mrs. karolina E, We would like to thank you for making the Hotel Puerto Resort by Blue Sea your destination of choice for your vacation. We would like to apologise for any inconvenience you may have endured during your stay with us. Please be aware that customers’ comments are of great value to improve the quality of the services... More 

Travelers are raving about these Puerto de la Cruz hotels

Bognor Regis
Level Contributor
6 reviews
4 hotel reviews
Reviewed October 2, 2016 via mobile

Stayed at this hotel from 22nd September for a week (thank God it was just a week). Knew as soon as we arrived that we should've listened more to the reviews on TripAdvisor. First the good points....shouldn't take long. Weather was good but a few cloudy days. Pool was small and quiet so always got a lounger (even if it... More 

Helpful?
Thank smithj6873
Blue Sea H, Director de Relaciones Públicas at Puerto Resort by Blue Sea, responded to this review

Dear Mr. Smithj6873, We would like to thank you for making the Hotel Puerto Resort by Blue Sea your destination of choice for your vacation. We would like to apologise for any inconvenience you may have endured during your stay with us. Please be aware that customers’ comments are of great value to improve the quality of the services offered... More 

Coventry, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 1, 2016 via mobile

Just got back after a week staying at the Canarife Blue Sea. First impressions, the reception looked like a 4 star. The staff were polite, friendly and efficient. The room impressively large albeit a bit dated and where do blue sea get their "rock hard" beds from? I only have 1 criticism and that is too much carpet, especially on... More 

Helpful?
Thank Nick H
Blue Sea H, Director de Relaciones Públicas at Puerto Resort by Blue Sea, responded to this review

Dear Nick H, We are truly pleased that you have enjoyed with us.Your kind words are a great motivation for all of our staff.We hope to welcome you in the near future to make sure you have a wonderful stay in our hotel. Sincerely. More 

Level Contributor
5 reviews
Reviewed September 28, 2016

Stayed at the Canarife Hotel...Had a very pleasant stay ..Food was very good at breakfast and dinner ...The all inclusive food through the day could have been a bit more varied and better presented but otherwise it was ok.. the entertainment could be improved..this hotel needs to update it's facilities to bring it up to a four star ..ie...Free Wifi... More 

Helpful?
Thank Denise W
Blue Sea H, Director de Relaciones Públicas at Puerto Resort by Blue Sea, responded to this review

Dear Denise W, We are delighted to hear that you enjoyed the breakfast and dinner.Please be aware that customers’ comments are of great value to improve the quality of the services offered by our company and therefore, we hope to have you back in the near future to make sure you have a wonderful stay in our hotel. Sincerely. More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Spa
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Laundry Service
  • Multilingual Staff
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
The Hotel Blue Sea Puerto Resort is located on the island of Tenerife, the largest of the Canaries. Visitors can enjoy the beautiful black sand beaches like Playa Garden or the fabulous selection of parks, museums and historical monuments. It is essential to visit the leisure complex Martianez Lagos, created by the artist Cesar Manrique in Puerto de la Cruz during any stay. The Hotel is located in a residential neighborhood near the beach. This location is perfect for enjoying all the activities of the island and the subtropical gardens that surround the resort are a great way to relax after a day of hiking or beach sports. The rooms are designed and equipped to make your stay as pleasant as possible. All rooms have a separate bathroom, air conditioning, balcony or terrace and a safe. There is also a mini bar (extra charge). With regards to services, the Blue Sea Puerto Resort also has an outdoor swimming pool, pool bar, health club and tennis courts. ... more   less 

Additional Information about Puerto Resort by Blue Sea

Address: Calle Acevino 8, 38400 Puerto de la Cruz, Tenerife, Spain (Formerly Hotasa Puerto Resort Bonanza Canarife Palace)
Location: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range: $56 - $110 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Puerto Resort by Blue Sea 4*
Number of rooms: 180
Reservation Options:
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Also Known As:
Hotel Blue Sea Puerto Puerto De La Cruz
Hotasa Puerto De La Cruz
Puerto Resort By Blue Sea Tenerife/Puerto De La Cruz
Hotel Style:
#4 Spa Hotel in Puerto de la Cruz
#25 Luxury Hotel in Puerto de la Cruz
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Questions & Answers

Here's what travelers have asked, with answers from Puerto Resort by Blue Sea staff and other travelers.
47 questions
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Questions? Get answers from Puerto Resort by Blue Sea staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“canarife seemed a nice quite hotel..”
 of 5 bubbles T781DUdenisew, Sep 28, 2016 | Read review
“our view from our balcony at the side of hotel did have a view of the hotel opposite”
 of 5 bubbles Icemadien3, Sep 18, 2016 | Read review
“The higher floors tend to offer the better mountain and sea views, in addition to being a little quieter.”
 of 5 bubbles 14ashleyc, Sep 5, 2016 | Read review
“Top floors in Bonanza have both views of mountains and the sea”
 of 5 bubbles joolg, Sep 1, 2016 | Read review
“we stayed on 7th floor which makes noise from evening entertainment bearable if yuo went to your room before it finished.”
  • View from room 735 balcony late evening
 of 5 bubbles gehrmann2016, Aug 27, 2016 | Read review
5 of 5
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