BLUESEA Puerto Resort
2,189 reviews
#40 of 83 Hotels in Puerto de la Cruz
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Calle Acevino 8, 38400 Puerto de la Cruz, Tenerife Spain
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Room & Suite (761)
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About
#40 of 83 hotels in Puerto de la Cruz
Location
Cleanliness
Service
Value
The Hotel BlueSea Puerto Resort is located on the island of Tenerife, the largest of the Canaries. Visitors can enjoy the beautiful black sand beaches like Playa Garden or the fabulous selection of parks, museums and historical monuments. It is essential to visit the leisure complex Martianez Lagos, created by the artist Cesar Manrique in Puerto de la Cruz during any stay. The Hotel is located in a residential neighborhood near the beach. This location is perfect for enjoying all the activities of the island and the subtropical gardens that surround the resort are a great way to relax after a day of hiking or beach sports. The rooms are designed and equipped to make your stay as pleasant as possible. All rooms have a separate bathroom, air conditioning, balcony or terrace and a safe. There is also a mini bar (extra charge). With regards to services, the BlueSea Puerto Resort also has an outdoor swimming pool, pool bar, health club and tennis courts.
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Property amenities
Parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Game room
Tennis court
Children Activities (Kid / Family Friendly)
Indoor pool
Outdoor pool
Sauna
Restaurant
Breakfast buffet
Snack bar
Poolside bar
Darts
Entertainment staff
Evening entertainment
Table tennis
Kids club
Kids' outdoor play equipment
Shuttle bus service
Car hire
Conference facilities
Banquet room
Meeting rooms
Massage
Salon
Baggage storage
Concierge
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
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Room features
Desk
Housekeeping
Private balcony
Safe
Telephone
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Ocean view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mountain View
Languages Spoken
English, French, Spanish, German
Location
Full view
84Good for walkers
Grade: 84 out of 100
54Restaurantswithin 0.3 miles
5Attractionswithin 0.3 miles
Contact
Calle Acevino 8, 38400 Puerto de la Cruz, Tenerife Spain
Name/address in local language
Getting there
Rental CarsSee rental cars from $23/day
2189Reviews186Q+A100Room tips
Reviews
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Popular mentions
Just returned from a week at the hotel. We had a lovely time whilst staying here. The hotel was nice and clean. The food was ok for what we wanted, we ate here for breakfast, lunch and evening meals most nights, we did go out a couple of times to restaurants nearby. The rooms were cleaned every other day. The pool was nice. No need to wake up early to reserve beds. The evening entertainment was good, always had me laughing. This is a quiet resort which was perfect for us. There is a cocktail bar just opposite which had a dj on a weekend. We also used the sister hotel opposite one day which was a nice change of scenery. We went to the Lago Martinez a couple of times, it’s only a 5 minute taxi and a nice relaxing day out. All in all I enjoyed my stay at this hotel and a bargain for what we paid. Thank you…
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Date of stay: October 2021Trip type: Traveled with friends
Helpful
nice clean room, nice view, very good food. Good accesibility to titsa bus-stop. Sea 22min. walking from the beach. just a bit noisy ventilation under our balcony was disturbing us sometimes, therfote not 5* But a good choice in general..
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Date of stay: August 2021Trip type: Traveled as a couple
Helpful
Response from BLS Htls, Marketing at BLUESEA Puerto Resort
Responded 3 days ago
Hello mynamemyname, We thank you for your review and positive comments about our great value for money, food and location. We are sorry if you were disturbed by outside noise during your trip; however, we are pleased that you had a good holiday and we hope to see you again in the future. Best wishes, BLUESEA Puerto Resort Hotel Team
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+1
Lovely hotel, very clean, great localization !!! Food very good, breakfast little bit boring but always fresh, dinners delicious ! I’m a vegetarian and was so many salads, pastas, rice and lots of delicious veg! My mum said fish are great too. Staff very friendly, speaks great English, Spanish and German . Bar open from 10.30 till 23, very good vines to choose but cocktails not recommended , but there is bar next to hotel with very yummy cocktails and drinks. In hotel is lovely little gym and great zumba activity as well.
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Date of stay: October 2021Trip type: Traveled with family
Helpful
Response from BLS Htls, Marketing at BLUESEA Puerto Resort
Responded 3 days ago
Hello N7437BKaleksandras, We are thrilled that you loved our hotel, especially the great food, location and general cleanliness. Thank you for awarding us 4 stars. We hope to welcome you again in the future and in the meantime we bid you a fond farewell from Tenerife. BLUESEA Puerto Resort Hotel Team
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Cleanliness was of a high standard, several reception staff very rude and unhelpful. If good food is part of your holiday enjoyment don't book all inclusive, you will be very disappointed! There are plenty of reasonably priced local restaurants that serve much better food.
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Date of stay: October 2021Trip type: Traveled with friends
Helpful
Response from BLS Htls, Marketing at BLUESEA Puerto Resort
Responded 3 days ago
Hello Vicky, We are pleased that you found our hotel to be very clean, but we are very disappointed by your comments about our staff who are always complimented on their efficient, warm service. We are sorry if there has been some misunderstanding. Furthermore, it is unfortunate that our diverse selection of food did not suit your personal tastes; we attempt to cater for everyone, but we appreciate that it is not always possible to please everyone. Nevertheless, we hope that you enjoyed your holiday and wish you the best. BLUESEA Puerto Resort Hotel Team
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Firstly, I offer no apology for the length of this review. I wanted to give a honest review, and doing that in a few paragraphs won’t do it justice. Secondly, I won’t let a single thing ruin the whole holiday, or effect the review. I noticed if people had one gripe they gave a bad score even although the rest of the holiday is perfectly fine. Summary Room – Basic Clean Daily + Facilities – Fridge and Safe, but Fridge barely keeps cool. The electrics need updating slightly as no USB port to be seen which is especially important these days - Entry – Entry is via a card but wipes easily if you have near your phone - Bathroom – The water pressure and temperature are great on the bath/shower. + Food Food has a good choice for everyone and changes slightly each day; although, could have been hotter + Bar 1 Euro for reusable cups is a good idea – most drinks are watered down, and it’s open from 10.30am to 11pm - Staff Staff are friendly and approachable making sure masks are worn when appropriate + Entertainment Little or no information is given about the facilities or entertainment the hotel offers, so guests need to find this out for themselves - Wi-Fi When the Wi-Fi works it is brilliant, it’s the fastest I’ve seen in a hotel, and hasn’t cut me off even with excessive copying of photo’s/videos to my home storage unit. + Covid-19 information The hotel has strict Covid-19 policy, so you need to wear your masks at all times when your not eating, drinking or in the pool. When I finished breakfast it looked like it had been raining as the whole site was wet – this was due to the cleaning crew mopping all the ground areas. Great Stuff. Checking in I got to the Hotel around 1.30pm, and the reception lady was friendly and accommodating, the checking in process was easy if a little lengthy. The receptionist explained that I was a bit early and my room wasn’t ready. This was my error as it had a bit sign saying check in started at 2pm. Rather then turn me away, she put attached the all inclusive band, let me put my luggage into the luggage area and let me use the facilities whilst waiting which is a nice touch. They offered me a choice of 2 times for breakfast, lunch and dinner. The early ones were 7.30am, 1pm and 7.30pm, with the second choice being 9am, 2pm and 8.30pm. I’m an early riser so went for the earlier option. I returned later to collect my key and enter my room. The room My room was on the ground floor behind reception. On entering the room it had a freshly cleaned smell, and on initial inspection everything was was clean and tidy, even the TV had signs of being wiped. A finger test on areas above the mirror frames showed signs of dust, but this wasn’t heavy which showed these items hadn’t been neglected completely. There was a fridge and safe in the room; although, the safe is extra, so would need to be unlocked prior to use. There are no tea/coffee making facilities in the room, but this isn’t an issues to me, as I don’t tend to drink coffee in the middle of the night. The fridge is next to useless, as only seems to keep things at room temperature even at the maximum setting. The room also had an air-conditioning unit which worked well, and the bathroom had a bath with built in shower, sink, toilet and bidet. The beds were 2 single beds pushed together, and a sheet to cover when sleeping. They were comfortable, and I slept the whole night without any noise or disturbance. Housekeeping After the initial deep clean before checking in, the housekeepers do a quick making of the bed and towel change. Shower The Shower was a good pressure and nice and hot. Entertainment This was the biggest disappointment. Not because the entertainment was bad, but because there was no information that there was any. I went to the hotel pool where there was a stage each night, and apart from some music there was nothing on. It was only when I heard people talking about the quiz night, 2 nights before I left, at the hotel opposite that I found it at all. The hotel needs to better inform there guests what facilities/entertainment is available. The Bar The Bar is Located by the main swimming pool The bar staff were friendly and accommodating, and had everything that was asked for (which wasn’t a lot). They reminded you to wear masks when needed, and there was a area behind the bar with a selection of rolls if you couldn’t wait for one of the three meal times. The drinks were nice, but very weak. I asked for a whisky on the rocks and it was very watered down. The Food The restaurant is clean with plenty of food. Breakfast has your full English, with a choice pastries/fruit on one table, with cold cheese meats on another table. It has a little fresh area which has fried eggs and every so often has waffles or mini ham/cheese omelettes. There is a selection of juices , fizzy drinks and tea/coffee. Lunch/Dinner has a Selection of Hot food, Cold Food and puddings. There is slight difference to the servings each night, and a couple of choices for freshly cooked food (while you wait). There is a selection of Juices, beer/win, fizzy drinks but no tea/coffee. My only gripe with this is that the hot food was only kept moderately warm. I do have an issue when travelling alone, is that a couple of times I’ve gone to get more food or drink the table has been cleared, or my food has disappeared. A friendly hint is to take a place holder to leave on the table so the servers know you’re still about (I used my glasses, but am going to buy book with a cover saying “I ain’t gone” after the late great Granny Weatherwax) Other information I did have a problem with my door card being wiped by my phone. As I travel alone, sometimes it’s hard to keep the two separate. Especially when going swimming as it’s best to keep everything together. If there was a queue at the reception desk it sometimes took a good while to get the card rewritten. Being locked out of your room wearing just a pair of shorts isn’t fun! The hotel really needs to look at modernising this system as I’m sure I’m not the only one that had this issue. There is a bus that takes you to the town centre at around 25 past each hour starting at 9.25 am. This service only operates Mon to Fri; although, it’s a nice leisurely walk to the town and beach (If a little steep). The ladies was really friendly. The hotel has arrows to stick to Covid guidelines; although, nobody stuck to these which was infuriating, but this isn’t the hotels fault. Stupid people will always be stupid wherever they be. All in all it was a good holiday, and if I was given the choice to stay again, I would. There were no showstoppers or anything that put me off going again.…
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Date of stay: October 2021
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
Response from BLS Htls, Marketing at BLUESEA Puerto Resort
Responded 3 days ago
Hello Peacecore, Thank you for taking the time to write such an extensive 4-star review and we have read your response with interest and care. We are pleased that you had a great holiday and that you enjoyed many aspects of our hotel including our great team of staff, high standards of cleanliness and good food. We charge one euro for a plastic cup in a bid to reduce single-use plastics and we are sorry that the drinks were not always to your taste. We have noted down your comments to make improvements where possible. We hope to welcome you in the future and until then we wish you a wonderful autumn. BLUESEA Puerto Resort Hotel Team
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PRICE RANGE
$50 - $116 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel blue sea puerto puerto de la cruz, hotasa puerto de la cruz
FORMERLY KNOWN AS
Hotasa Puerto Resort Bonanza Canarife Palace
LOCATION
SpainCanary IslandsTenerifePuerto de la Cruz
NUMBER OF ROOMS
180
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Claim Your Listing Frequently Asked Questions about BLUESEA Puerto Resort
Which popular attractions are close to BLUESEA Puerto Resort?
Nearby attractions include Botanical Gardens (Jardin Botanico) (0.2 miles), San Amaro (0.3 miles), and Apricot (0.08 miles).
What are some of the property amenities at BLUESEA Puerto Resort?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
What food & drink options are available at BLUESEA Puerto Resort?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
What are some restaurants close to BLUESEA Puerto Resort?
Conveniently located restaurants include Black Sea, Edelweiss, and Delhi Darbar.
Are there opportunities to exercise at BLUESEA Puerto Resort?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at BLUESEA Puerto Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does BLUESEA Puerto Resort offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at BLUESEA Puerto Resort?
The staff speaks multiple languages, including English, Spanish, French, and German.
Are there any historical sites close to BLUESEA Puerto Resort?
Many travelers enjoy visiting Castillo de San Felipe (1.4 miles), Bateria de Santa Bárbara (0.9 miles), and Church of Our Lady of Conception (1.8 miles).
Does BLUESEA Puerto Resort have any great views?
Yes, guests often enjoy the ocean view available here.