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Masaru Apartments

Urb. La Paz - Calle Robles, 2, 38400 Puerto de la Cruz, Tenerife, Spain
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Masaru Apartments
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325 Reviews from our TripAdvisor Community

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Showing 76: English reviews
Level Contributor
3 reviews
3 of 5 stars Reviewed 2 days ago NEW via mobile

We visit the north of Tenerife every year as my husband, my two children and myself enjoy all it has to offer. My 5 year old son has just started swimming and actually hates to wear his armbands but when he is playing with his older brother I feel a lot better when he wears them. I was very upset... More 

Helpful?
Thank Kellyjade1
Switzerland
Level Contributor
65 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed May 23, 2016

The complex is very nice and very clean. The beds are comfortable and from the balcony you can see the ocean. The staff is kind and helpful. There are plenty of parking spots in the surroundings and the apartments are in an area that offers many stores and restaurants. You are nonetheless quite far from the beach. The studio is... More 

Helpful?
Thank Lucia C
Kiel, Germany
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 21, 2016

We stayed for 10 days in the hotel. The rooms are a bit small, but have nice balconies with a pool view. The pool is large and clean. The breakfast buffet offers a good standard. Sometimes it is hard to catch a seat. Unfortunately the staff's level of English is pretty low. You better do not ask for anything. Most... More 

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1 Thank juehoe
Leicester, United Kingdom
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed May 7, 2016

everything about our visit to Masaru said 'holiday' 'relax'. Lovely staff,neat and tidy studio, bed made up every day, great views. We really could not ask for more. We love the la paz area in the evenings for a gentle more relaxing night out and go 'downtown' when we want more excitement, during the day we walkand again la paz... More 

Helpful?
Thank Daveij29Shaz
Bergen, Norway
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 25, 2016

The hotel was very nice, clean and comfortable. Too crowded in the dining room for breakfast, however, and too noisy because of the waiters constantly clearing plates in every direction. Next time breakfast in a little cafe across the street. Not so very friendly at reception, but terrible sweet cleaning staff. Nice pool, clean surroundings.

Helpful?
Thank benter2016
Austin, Texas
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed April 20, 2016

You get what you pay for: decent, nothing special. Room was OK, clean. "Double" mattress pretty old, two singles with a rubberized double mattress cover which we removed because it was uncomfortable. Had to leave deposit for the TV control--which we never actually used, but what a hassle, to get your money back you had to return the control AND... More 

Helpful?
Thank ElizabethGOutdoors
Pirkkala, Finland
Level Contributor
37 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
2 of 5 stars Reviewed April 13, 2016

Stayed for one week in Masaru in March 2016. Pros: - large studio, comfortable bed, good water pressure in the shower. Cons: - the studio was on the 2nd floor facing the street. There was a lot of noise every night from the restaurants below. Also very loud people in the neighbour room. Bring your ear plugs!! - the personnel... More 

Helpful?
Thank Henttan
Stourbridge, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed March 17, 2016

Just to say that we thoroughly enjoyed Masaru Apartments. The pool was a lovely area with the backdrop of Mount Tiede. Everything was very clean with cleaners tidying up rooms daily. Balcony lovely to sit on and we had sun in the mornings which was lovely. No kettle but luckily we bought our own due to other reviews looked at.... More 

Review collected in partnership with 7Ideas.com

Helpful?
Thank Susan M
Helsinki, Finland
1 review
2 of 5 stars Reviewed March 5, 2016

Not a good hotel. People in the reception are not helpful, some of the are quite hard to customers. If you like to have tv-conroller or towels, you have pay 20 euros to get them ( they will pay it back, when you return them). Safetybox costs 15 euros, but you can not trust to it. Hole week safety box... More 

Helpful?
Thank 497pekkam
Whitley Bay
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 3, 2016

Rooms are dated but kept very clean, Staff are very helpful and pleasant. The hotel is situated in the centre of La Paz and very close to local bars and restaurant. We were bed and breakfast, and their was always plenty to choose from. The pool and grounds are kept lovely and clean. We will definitely return when visiting Tenerife.... More 

Review collected in partnership with Alpharooms

Helpful?
1 Thank Ferrysatno10
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
Official Description (provided by the hotel)
Set in the residential area of La Paz, next to the Botanical Gardens, with views over the Orotava Valley, Mt. Teide and the sea, and just a 10 minute walk from the centre of town, the Lago Martianez swimming pools and the beach. It is a tourist complex built in 1974 and totally refurbished between 2001 and 2004. It holds the “Tourist Quality Q” awarded by the Spanish Tourist Quality Institute and it consists of over 240 units between apartments and studio apartments. ... more   less 

Additional Information about Masaru Apartments

Address: Urb. La Paz - Calle Robles, 2, 38400 Puerto de la Cruz, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range: $54 - $95 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Masaru Apartments 3*
Number of rooms: 233
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Also Known As:
Masaru Apartments Hotel Puerto De La Cruz
Masaru Apartments Tenerife/Puerto De La Cruz
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