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Hotel Riu Garoe

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631 Reviews from our TripAdvisor Community

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Showing 309: English reviews
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed yesterday NEW

We think that this is a exellent 4☆ hotel, almost deserving of 5/5, but small improvements can always be made. All staff seem happy in their work and engage with the guests. Rooms & all common areas are immaculately clean. Pool area is pleasant, and no need to reserve beds. Some low key activities in mornings. Buffet food is of... More 

Helpful?
Thank Susan C
Manchester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Check this out just got back after 2weeks at the Riu Garoe hotel Tenerife . We cannot praise this hotel enough. Had suite 339 on 3rd floor which was outstanding. Superb welcome on arrival and it just got better and better. Management and all staff very friendly and helpful and are a credit to the hotel industry. My partner celebrated... More 

Helpful?
Thank Anthony T
Surrey, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Our third visit to this hotel of which we have grown quite fond. The staff are friendly and helpful and the internal architecture attractive. The edge of town location and its distance from the promenade is a downside, but the local area has its compensations including the botanic gardens, a variety of shops, bars, restaurants (including one of the town's... More 

Helpful?
Thank JasperG2000
Doncaster, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This is my second visit to this great hotel. If yo want headbanging and loads of anti social behaviour then go to the South. The hotel is perfectly pitched for those of us who want to be cosseted and want a peaceful relaxing holiday. Food is world class, Staff, whatever their position are picked for their professionalism--the attention to detail... More 

Helpful?
2 Thank detailedinfinnity
Luis-B-Hernandez, Director General at Hotel Riu Garoe, responded to this review

Dear Guest, Thank you very much for the excellent Comments and to choose again the Garoé hotel for your holidays. Thanks once again for the positive comments about our world class staff and food. These are great comments which help us to continue growing and providing our customers with holiday as their own. We are satisfied to know that you... More 

Solihull, United Kingdom
Level Contributor
27 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This is the third time that my wife and I have stayed at this fabulous hotel. From the moment you walk into the reception you are genuinely made to feel welcome and that you are staying at a home from home in every sense of the word . We are staying at the hotel now so this review is 'live'.... More 

Helpful?
2 Thank John E
Luis-B-Hernandez, Director General at Hotel Riu Garoe, responded to this review

Dear Guest, Thank you very much for the excellent Comments and to choose the Garoé hotel for your holidays. Thanks once again for the positive comments about our fabulous Hotel, Excellent staff who work with effort, efficiency and professionalism. These are great comments which help us to continue growing and providing our customers with holiday as their own. We are... More 

London, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Have just returned from hotel riu Garoe in Tennerife and I must say it is one of the most beautiful hotels we have stayed in.The hotel is so so clean rooms are cleaned every day. The food is amazing and the staff are a delight everyone is so happy and cheerful there was one lovely cleaner on level 3 who... More 

Helpful?
1 Thank Hebsit
Luis-B-Hernandez, Director General at Hotel Riu Garoe, responded to this review

Dear Guest, Thank you very much for the excellent comments on your visit. Thanks for the positive comments about our cheerful and happy staff, clean rooms, and amazing food. These are great comments which help us to continue growing and providing our customers with holiday as their own. We are satisfied to know that you have had wonderful and relaxing... More 

London, United Kingdom
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Just back today from staying at the hotel it was lovely.staff are friendly and couldn't do enough for you the room was big and a lovely big balcony and it's a very nice quiet Area and only 5 to 10 minutes from the nice restaurants and shops I will definitely be going back and thank you to all the staff... More 

Helpful?
Thank Linda M
Luis-B-Hernandez, Director General at Hotel Riu Garoe, responded to this review

Dear Guest, Thank you very much for the excellent comments on your visit. Thanks for the positive comments about our cheerful and happy staff, clean rooms, and amazing food. These are great comments which help us to continue growing and providing our customers with holiday as their own. We are satisfied to know that you have had wonderful and relaxing... More 

Stoke-on-Trent, United Kingdom
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We booked this holiday at the last minute because we could not wait until October given the poor summer we were having in the UK. We were glad that we did. We knew based on the Trip Advisor reviews that we would not be disappointed. The hotel lived up to the glowing reviews and we would recommend this hotel if... More 

Helpful?
1 Thank Ken J
Luis-B-Hernandez, Director General at Hotel Riu Garoe, responded to this review

Dear Guest, Thank you very much for the excellent Comments and to to choose the Garoé hotel for your holidays. Thanks once again for the positive comments about me personally and about our friendly and attentive staff, excellent pool area and very good food. These are good comments which help us that customers like you choose the Garoé hotel for... More 

Norwich, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Have been to this excellent hotel several times now and thought that it was about time we sang it's praises. It is rated four stars but we believe that it is a five star in disguise. Again we found during the last two weeks that nothing was too much trouble for the wonderful staff who act as a well run... More 

Helpful?
1 Thank paddygreenfield
Luis-B-Hernandez, Director General at Hotel Riu Garoe, responded to this review

Dear Guests, Thank you very much for the excellent comments about Riu Garoé Hotel. Thanks for the positive comments about our excellent hotel, wonderful staff and first class food. Thanks also for the good comments about our excellent food. These are great comments which help us to continue growing and providing our customers the best of us. Thanks for recommending... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

This hotel is one of the best we have stayed in. The staff are extremely helpful and friendly.. From reception to bar staff. Nothing is too much trouble. I would definitely recommend you book a stay in this hotel... The food is first class and the room a good size and very comfortable. There is a free shuttle service into... More 

Helpful?
2 Thank Sarah W
Luis-B-Hernandez, Director General at Hotel Riu Garoe, responded to this review

Dear Clients, Thank you very much for the excellent description about Riu Garoé Hotel. Thanks for the positive comments about our extremely helpful and friendly staff and first class food. These are great comments which help us to continue growing and providing our customers with holiday as their own. We are satisfied to know that you had wonderful and relaxing... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Business Center with Internet Access
  • Concierge
Official Description (provided by the hotel)
* Located in the La Paz district in Puerto de la Cruz * 4-story building * Sauna, Squash, minigolf, children playground * 300 m from the Botanical Garden * 1 km from the beach and the "Lago Martianez" salt water pools * 1.5 Km from the center of Puerto de la Cruz * Complimentary shuttle service to the center (weekdays and Saturdays until noon. Not available on public holidays) * 600 m from various shops * 110/28 km from the airports to the south/north * 200 m from a bus stop * Credit cards accepted: MasterCard, Amex, Visa, Diners ... more   less 

Additional Information about Hotel Riu Garoe

Address: Calle Doctor Celestino Gonzalez Padron 3 | Puerto de la Cruz- Tenerife, 38400 Puerto de la Cruz, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range: $112 - $223 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Riu Garoe 4*
Number of rooms: 190
Reservation Options:
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Also Known As:
Riu Garoe Hotel
Hotel Riu Garoe Tenerife/Puerto De La Cruz
Hotel Style:
#1 Luxury Hotel in Puerto de la Cruz
#1 On the Beach Hotel in Puerto de la Cruz
#3 Family Hotel in Puerto de la Cruz
#3 Romantic Hotel in Puerto de la Cruz
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