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Hotel Riu Garoe

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660 Reviews from our TripAdvisor Community

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Showing 327: English reviews
Liverpool, United Kingdom
Reviewed 1 week ago via mobile

In general, the hotel was very good and I would recommend it. However I found the maitre' d of the restaurant in the evening a bit overzealous in determining where people should sit for their evening meal.

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Helpful?
Thank bagshot22
Luis-B-Hernandez, Director General at Hotel Riu Garoe, responded to this review

Dear Guest, Thank you very much for the excellent Comments and to to choose the Garoé hotel for your holidays. Thanks once again for the positive comments about our good Hotel. These are great comments which help us to continue growing and providing our customers with holiday as their own. We are satisfied to know that you had again wonderful...

Glasgow, Scotland
Reviewed 2 weeks ago

Our first choice of hotel for business or pleasure when visiting Tenerife. We have now lost count of the number of times we have stayed at this hotel. We are airline personnel and travel the world for a living and on holiday as a hobby. We are fortunate to live in the best hotels across the globe. This hotel is...

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Helpful?
Thank Fairlie
Luis-B-Hernandez, Director General at Hotel Riu Garoe, responded to this review

Dear Clients, Thank you soo much for your excellent Comments about Riu Garoé Hotel in your recent stay. Thanks for the positive comments again about me personally like director and about our best staff in the hospitality industry of the Turism. Thanks also for your good comments about our amazing and very quite hotel. These are great comments which help...

Watford
Reviewed 3 weeks ago

We booked The Rui Garoe as a result of all the fantastic reviews we had seen on Tripadvisor. We therefore had high expectations and we were not let down. We found that the Hotel was in a good location, being far enough from the town to be quiet, but close enough that the town and seafront were easily accessible by...

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Helpful?
1Thank CREMM
Luis-B-Hernandez, Director General at Hotel Riu Garoe, responded to this review

Dear Guests, Thank you very much for the excellent comments about Riu Garoé Hotel. Thanks for the positive comments about our good and quite location, friendly and helpful staff and good selection food. These are great comments which help us to continue growing and providing our customers the best of us. Thanks for recommending the hotel Riu Garoé and please...

Preston, United Kingdom
Reviewed 3 weeks ago

We spent a wonderful week at the Garoe this month. We arrived at 3 am after a very late flight and long transfer, but no matter we were welcomed with a refreshing drink and were shown to a lovely room with a superb cold supper waiting for us. The following morning we rose to find a view from our balcony...

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Helpful?
Thank Carol P
Luis-B-Hernandez, Director General at Hotel Riu Garoe, responded to this review

Dear Guest, Thank you very much for your kind Comments. We are so glad to hear about your stay with us. It makes us very happy to receive such nice comments about feeling here at home. We have shared you thank-you letter with all the staff. Please, do not hesitate to contact us if you need any help or you...

Hertfordshire
Reviewed 4 weeks ago

Brilliant hotel...we had a later evening flight so arrived after 11pm check in at hotel was simple and was greeted with a much needed refreshing drink. Reception advised us they had left light refreshments in our room as the restaurant was now closed. We had been allocated a room on the 4th floor which was just perfect and the light...

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Helpful?
1Thank Millwall65
Luis-B-Hernandez, Director General at Hotel Riu Garoe, responded to this review

Dear Guest, Thank you very much for the excellent Comments and to to choose the Garoé hotel for your holidays. Thanks once again for the positive comments about our friendly and lovely staff, hotel and excellent choice at the buffet. These are very good comments which help us that customers like you choose the Garoé hotel for your holidays. We...

Odiham, United Kingdom
Reviewed 4 weeks ago

From the moment we arrived at the Riu Garoe we knew we had chosen well. The hotel is modern without being brash and the young lady (Macu)who greeted us behind the counter was welcoming and helpful. The reception area is beautifully looked after as is the entire hotel. The room was just perfect with a lovely balcony which overlooked the...

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Helpful?
1Thank davidthoy
Luis-B-Hernandez, Director General at Hotel Riu Garoe, responded to this review

Dear Clients, Thank you very much for the excellent description about Riu Garoé Hotel. Thanks for the positive comments about me personally and about our attentive, polite and helpful staff. These are great comments which help us to continue growing and providing our customers with holiday as their own. We are satisfied to know that you had wonderful and relaxing...

Ware, United Kingdom
Reviewed November 3, 2016

This visit was as good as last year. There is nothing negative to report. The accommodation is excellent. All the staff are brilliant and cannot do enough for the guests. The food is fabulous. They all make you so welcome and seem genuinely pleased that you are there. Will definitely be returning.

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Helpful?
Thank Carolyn M
Luis-B-Hernandez, Director General at Hotel Riu Garoe, responded to this review

Dear Guests, Thank you so much for the excellent comments about Riu Garoé Hotel in your second visit. Thanks for the positive comments about our excellent accommodation, brilliant staff and fabulous food. These are great comments which help us growing and providing our customers great vacations. We are satisfied to know that you have spent again a wonderful and relaxing...

MANCHESTER
Reviewed November 3, 2016

Stayed here in September for a week, high standards throughout the hotel, all staff friendly and always a smile from them, the hotel spotlessly clean in every area, food good as you expect from the riu chain, drinks also good, entertainment low key, a few drawers in the bedroom would be good, tea /coffee making in room excellent, We always...

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Helpful?
Thank SunnyviewManchester
Luis-B-Hernandez, Director General at Hotel Riu Garoe, responded to this review

Dear Clients, Thank you so much to choose the Riu Garoé hotel for your holidays. Thanks for the positive comments about our friendly staff, spotless rooms and good food. These are great comments which help us to continue growing and providing our customers with holiday as their own. We take a good note to improve our entertainment at night. We...

Southend-on-Sea, United Kingdom
Reviewed November 1, 2016

We have just returned from a stay in this hotel. The staff were very courteous and friendly, always smiling and ready to help. The hotel, its swimming pool and surrounding area as well as the gardens were spotless. Breakfast was buffet style with different cereals, continental meats, cheeses, cooked food, various types of breads and rolls, fruit, fruit juices, tea...

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Helpful?
Thank Reading27
Luis-B-Hernandez, Director General at Hotel Riu Garoe, responded to this review

Dear Clients, Thank you very much for the excellent description about Riu Garoé Hotel. Thanks for the positive comments about our courteous and friendly staff, spotless hotel and huge variety buffet. These are great comments which help us to continue growing and providing our customers with holiday as their own. We are satisfied to know that you had wonderful and...

Germany
Reviewed November 1, 2016

My OH and I recently spent a few days at the Riu Garoe. My intitial impression was of a lovely building with a traditional Spanish feel. The room we were given was on the first floor, a short walk from reception and like the rest of the hotel kept spotlessly clean, it was spacious with both a large balcony and...

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Helpful?
1Thank JWN1942
Luis-B-Hernandez, Director General at Hotel Riu Garoe, responded to this review

Dear Guest, Thank you very much for the excellent comments on your visit. Thanks for the positive comments about our efficient staff and spotlessly clean rooms. These are great comments which help us to continue growing and providing our customers the best of us. We regret the noise in the morning caused by our kitchen. We are satisfied to know...

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
* Located in the La Paz district in Puerto de la Cruz * 4-story building * Sauna, Squash, minigolf, children playground * 300 m from the Botanical Garden * 1 km from the beach and the "Lago Martianez" salt water pools * 1.5 Km from the center of Puerto de la Cruz * Complimentary shuttle service to the center (weekdays and Saturdays until noon. Not available on public holidays) * 600 m from various shops * 110/28 km from the airports to the south/north * 200 m from a bus stop * Credit cards accepted: MasterCard, Amex, Visa, Diners ... more   less 

Additional Information about Hotel Riu Garoe

Address: Calle Doctor Celestino Gonzalez Padron 3 | Puerto de la Cruz- Tenerife, 38400 Puerto de la Cruz, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range: $101 - $253 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Riu Garoe 4*
Number of rooms: 190
Reservation Options:
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Also Known As:
Riu Garoe Hotel
Hotel Riu Garoe Tenerife/Puerto De La Cruz
Hotel Style:
#1 On the Beach Hotel in Puerto de la Cruz
#1 Luxury Hotel in Puerto de la Cruz
#3 Family Hotel in Puerto de la Cruz
#3 Romantic Hotel in Puerto de la Cruz
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Riu Garoe staff and other travelers.
43 questions
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Burnham-On-Sea, United Kingdom
Warminster, United Kingdom
Stoke-on-Trent, United Kingdom

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Questions? Get answers from Hotel Riu Garoe staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Splash out on a suite or aim for a pool or mountain view. All rooms are excellent and of high standard.”
 of 5 bubbles Fairlie, 2 weeks ago | Read review
“We had a room overlooking the pool area. It was lovely. Third floor I'd recommend.”
 of 5 bubbles davidthoy, 4 weeks ago | Read review
“It is nice to have a sea view”
 of 5 bubbles 620carolynm, Nov 3, 2016 | Read review
“Rooms are all en-suite with a balcony, all have air-conditioning, some of the rooms overlook the pool.”
 of 5 bubbles Reading27, Nov 1, 2016 | Read review
“lower floor rooms over the kitchen are very noisy”
 of 5 bubbles JWN1942, Nov 1, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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