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Hotel Riu Garoe

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Hotel Riu Garoe
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627 Reviews from our TripAdvisor Community

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Showing 306: English reviews
Doncaster, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This is my second visit to this great hotel. If yo want headbanging and loads of anti social behaviour then go to the South. The hotel is perfectly pitched for those of us who want to be cosseted and want a peaceful relaxing holiday. Food is world class, Staff, whatever their position are picked for their professionalism--the attention to detail... More 

Helpful?
2 Thank detailedinfinnity
Luis-B-Hernandez, Director General at Hotel Riu Garoe, responded to this review

Dear Guest, Thank you very much for the excellent Comments and to choose again the Garoé hotel for your holidays. Thanks once again for the positive comments about our world class staff and food. These are great comments which help us to continue growing and providing our customers with holiday as their own. We are satisfied to know that you... More 

Solihull, United Kingdom
Level Contributor
26 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This is the third time that my wife and I have stayed at this fabulous hotel. From the moment you walk into the reception you are genuinely made to feel welcome and that you are staying at a home from home in every sense of the word . We are staying at the hotel now so this review is 'live'.... More 

Helpful?
2 Thank John E
Luis-B-Hernandez, Director General at Hotel Riu Garoe, responded to this review

Dear Guest, Thank you very much for the excellent Comments and to choose the Garoé hotel for your holidays. Thanks once again for the positive comments about our fabulous Hotel, Excellent staff who work with effort, efficiency and professionalism. These are great comments which help us to continue growing and providing our customers with holiday as their own. We are... More 

London, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Have just returned from hotel riu Garoe in Tennerife and I must say it is one of the most beautiful hotels we have stayed in.The hotel is so so clean rooms are cleaned every day. The food is amazing and the staff are a delight everyone is so happy and cheerful there was one lovely cleaner on level 3 who... More 

Helpful?
1 Thank Hebsit
Luis-B-Hernandez, Director General at Hotel Riu Garoe, responded to this review

Dear Guest, Thank you very much for the excellent comments on your visit. Thanks for the positive comments about our cheerful and happy staff, clean rooms, and amazing food. These are great comments which help us to continue growing and providing our customers with holiday as their own. We are satisfied to know that you have had wonderful and relaxing... More 

London, United Kingdom
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Just back today from staying at the hotel it was lovely.staff are friendly and couldn't do enough for you the room was big and a lovely big balcony and it's a very nice quiet Area and only 5 to 10 minutes from the nice restaurants and shops I will definitely be going back and thank you to all the staff... More 

Helpful?
Thank Linda M
Luis-B-Hernandez, Director General at Hotel Riu Garoe, responded to this review

Dear Guest, Thank you very much for the excellent comments on your visit. Thanks for the positive comments about our cheerful and happy staff, clean rooms, and amazing food. These are great comments which help us to continue growing and providing our customers with holiday as their own. We are satisfied to know that you have had wonderful and relaxing... More 

Stoke-on-Trent, United Kingdom
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We booked this holiday at the last minute because we could not wait until October given the poor summer we were having in the UK. We were glad that we did. We knew based on the Trip Advisor reviews that we would not be disappointed. The hotel lived up to the glowing reviews and we would recommend this hotel if... More 

Helpful?
1 Thank Ken J
Luis-B-Hernandez, Director General at Hotel Riu Garoe, responded to this review

Dear Guest, Thank you very much for the excellent Comments and to to choose the Garoé hotel for your holidays. Thanks once again for the positive comments about me personally and about our friendly and attentive staff, excellent pool area and very good food. These are good comments which help us that customers like you choose the Garoé hotel for... More 

Norwich, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Have been to this excellent hotel several times now and thought that it was about time we sang it's praises. It is rated four stars but we believe that it is a five star in disguise. Again we found during the last two weeks that nothing was too much trouble for the wonderful staff who act as a well run... More 

Helpful?
1 Thank paddygreenfield
Luis-B-Hernandez, Director General at Hotel Riu Garoe, responded to this review

Dear Guests, Thank you very much for the excellent comments about Riu Garoé Hotel. Thanks for the positive comments about our excellent hotel, wonderful staff and first class food. Thanks also for the good comments about our excellent food. These are great comments which help us to continue growing and providing our customers the best of us. Thanks for recommending... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

This hotel is one of the best we have stayed in. The staff are extremely helpful and friendly.. From reception to bar staff. Nothing is too much trouble. I would definitely recommend you book a stay in this hotel... The food is first class and the room a good size and very comfortable. There is a free shuttle service into... More 

Helpful?
2 Thank Sarah W
Luis-B-Hernandez, Director General at Hotel Riu Garoe, responded to this review

Dear Clients, Thank you very much for the excellent description about Riu Garoé Hotel. Thanks for the positive comments about our extremely helpful and friendly staff and first class food. These are great comments which help us to continue growing and providing our customers with holiday as their own. We are satisfied to know that you had wonderful and relaxing... More 

Lincoln, United Kingdom
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Overall a very good hotel. Staff were very helpful and polite. Pool very nice and lifeguard very good. Something could be done I feel about certain guests not obeying the rules regarding sunbeds, I.e. placing towels on them to reserve them. Rooms kept very clean by the wonderful staff. Quite a way from the sea but is so much better... More 

Helpful?
1 Thank Chris B
Luis-B-Hernandez, Director General at Hotel Riu Garoe, responded to this review

Dear Guests, Thank you so much for the excellent comments about Riu Garoé Hotel. Thanks for the positive comments about our hepful, polite and wonderful staff, clean rooms and excellent food. These are great comments which help us growing and providing our customers great vacations. We are satisfied to know that you have spent a wonderful and relaxing holidays in... More 

Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 5 weeks ago via mobile

We stayed in Riu Garoe for the second time. This hotel is really awesome. Everyone is so cheerful and helpful whenever you even seem to be thinking about something. The special thing about the hotel is kitchen. Food is simply outstanding. The Chef looks seriously when showing up and assures everything tastes as it should. The rooms are also great.... More 

Helpful?
2 Thank Jan K
Luis-B-Hernandez, Director General at Hotel Riu Garoe, responded to this review

Dear Guests, Thank you so much for the excellent comments about Riu Garoé Hotel in your second visit. Thanks for the positive comments about our cheerful and helpful staff and outstanding food. These are great comments which help us growing and providing our customers great vacations. We are satisfied to know that you have spent a wonderful and relaxing holydays... More 

Rawtenstall, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed August 21, 2016

We have stayed in many Riu hotels and the standards in every aspect are always first class. The Garoe did not disappoint, the Director, Luis, has a fine team of polite and hard working staff. From the reception, restaurant, pool bar, bar salon and cleaning staff, all were helpful and pleasant. The restaurant and pool bar food is good quality... More 

Helpful?
4 Thank DorothyPenkett
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Business Center with Internet Access
  • Concierge
Official Description (provided by the hotel)
* Located in the La Paz district in Puerto de la Cruz * 4-story building * Sauna, Squash, minigolf, children playground * 300 m from the Botanical Garden * 1 km from the beach and the "Lago Martianez" salt water pools * 1.5 Km from the center of Puerto de la Cruz * Complimentary shuttle service to the center (weekdays and Saturdays until noon. Not available on public holidays) * 600 m from various shops * 110/28 km from the airports to the south/north * 200 m from a bus stop * Credit cards accepted: MasterCard, Amex, Visa, Diners ... more   less 

Additional Information about Hotel Riu Garoe

Address: Calle Doctor Celestino Gonzalez Padron 3 | Puerto de la Cruz- Tenerife, 38400 Puerto de la Cruz, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range: $112 - $227 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Riu Garoe 4*
Number of rooms: 190
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Also Known As:
Riu Garoe Hotel
Hotel Riu Garoe Tenerife/Puerto De La Cruz
Hotel Style:
#1 On the Beach Hotel in Puerto de la Cruz
#1 Luxury Hotel in Puerto de la Cruz
#3 Romantic Hotel in Puerto de la Cruz
#3 Family Hotel in Puerto de la Cruz
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