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La Carabela Apartments

El Botanico s/n | Calle Richard J Yeoward 3, 38400 Puerto de la Cruz, Tenerife, Spain
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La Carabela Apartments
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165 Reviews from our TripAdvisor Community

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Showing 58: English reviews
Scotland, United Kingdom
Level Contributor
41 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We were amazed at the value of this property. We staying 4 nights in a self-catering apartment and paid pennies for what we received. A kitchenette, cleaning almost every day with fresh towels and basic toiletries, a lovely leafy surroundings and space for parking our rental car. This was the perfect basis for us to explore Tenerife as it wasn't... More 

Helpful?
Thank Leanne J
Newent, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We booked this holiday in February and then I read the reviews on the evening before we were due to leave and wondered if we had done the right thing! We arrived at La Carabela apartments after an hour and a quarter minibus ride from Tenerife South Airport using Jumbo Tours transfers (included in package price). After waiting for about... More 

Helpful?
2 Thank KatrinaCracknell
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed June 1, 2016

This review relates to room 107b and my stay in it.The bathroom was ok, bar alarming looking brown stain on side of bathtub edge.There were also a couple of cockroaches in the bathroom that i never saw as partner killed them. tv didn't work (and was old tube tv, haven't seen one in years) and more importantly the patio door... More 

Helpful?
Thank josephkarl1973

Travelers are raving about these Puerto de la Cruz hotels

Munich, Germany
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed May 21, 2016 via mobile

Do not stay here. The hotel is less than low budget. We were even not able to borrow a pen from the reception as the staff has their own pens to bring to work apparently. It was literally two times not possible to get one even for 10 minutes. Besides the rooms are very dirty and worn. Please see the... More 

Helpful?
3 Thank Philip K
Manchester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 19, 2016

clean rooms, nice view, brekfast was ok. Dinner - not a lot to choice. I recommend only options b & b. Very easy found free car space. Beach and many shops about 800 meters. Very good dystans for young active people ( not good for older - hotels on the top) . Anyway we had very beautiful holiday!!!!!!!!!!

Review collected in partnership with Alpharooms

Helpful?
Thank kar904
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed April 7, 2016 via mobile

As per previous reviews. Reception staff were terrible, looked down their noses as if we were dirt on their shoes! The lady who checked us in was scary and used view words, never told us anything about the place, never wished us a nice stay, nothing. Just there's your room key and were it was. The guy on reception at... More 

Helpful?
2 Thank Steviebiker
High Wych, United Kingdom
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed March 23, 2016

These apartments are a bit tired but clean and good value for money.The elevated position made the walk back a bit of a slog at times. The reception staff were not very friendly but maids were always cheerful.

Review collected in partnership with Alpharooms

Helpful?
1 Thank Anne B
Kent, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed March 4, 2016

We have been to this hotel and it's sister hotel the Pez Azul about ten times over the last dozen years, just over half of which have been for Xmas and the New Year. The first three or fours times at the Pez Azul were OK. However, since then, it's been all downhill with us being given steadily worse rooms... More 

Review collected in partnership with Alpharooms

Helpful?
1 Thank marcusw645
Irvinestown
Level Contributor
25 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed January 29, 2016 via mobile

We were moved here from another hotel as they had overbooked. The hotel does not have any double beds which I find strange and we would not have booked it for our wedding anniversary had we known this! Some of the staff are more helpful than others, the place is clean and fresh towels left every day. If you're on... More 

Helpful?
1 Thank whatsheneeds
Qmanagerservice, Director de Relaciones con Clientes at La Carabela Apartments, responded to this review

Dear Customer. Thanks for your comments. We regret not being able to meet your requests. On your next visit please ask for double bed from the time of booking to do everything possible to meet your needs. Yours faithfully More 

Swindon
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed January 24, 2016 via mobile

There are good points, and if you've already booked don't be worried by some of the reviews. The rooms ARE cleaned - everyday but one, during my ten day stay. The cleaners are all terrific, lovely and friendly, but it is true (sorry, La Carabella) that the rest of the staff are pretty hateful towards their guests. Dinner finishes at... More 

Helpful?
2 Thank Stanwell
Qmanagerservice, Director de Relaciones con Clientes at La Carabela Apartments, responded to this review

Dear Customer We're glad you enjoy our facilities. We investigate what happened to the retaurant as closing time is at 21:30. We are sorry that our staff was not right and we will take actions. Yours faithfully More 

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Amenities

Highlights
  • Pool
  • Free Internet
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
In your room
  • Refrigerator in room
Internet
  • Free Internet
Services
  • Shuttle Bus Service

Additional Information about La Carabela Apartments

Address: El Botanico s/n | Calle Richard J Yeoward 3, 38400 Puerto de la Cruz, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range: $24 - $55 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — La Carabela Apartments 3*
Number of rooms: 76
Reservation Options:
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Also Known As:
La Carabela Apartments Hotel Puerto De La Cruz
La Carabela Apartments Tenerife/Puerto De La Cruz
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