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Be Live Experience Orotava
1,936 reviews
#11 of 84 Hotels in Puerto de la Cruz
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Avenida Aguilar y Quesada 3, 38400 Puerto de la Cruz, Tenerife Spain
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
$90
Free cancellation until 06/27/22
Reserve now, pay at stay
$90
Free cancellation until 06/27/22
Reserve now, pay at stay
$102
$70
Free cancellation until 06/26/22
Reserve now, pay at stay
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Priceline$90
travelup.com$102
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Full view
Room & Suite (203)
Dining (79)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
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Updated 08/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 08/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#11 of 84 hotels in Puerto de la Cruz
Location
Cleanliness
Service
Value
Travelers' Choice
The Be Live Experience Orotava is a 4 star hotel with the best facilities for a great family holiday or for meetings and incentives in the heart of the Canary Islands. The Be Live Experience Orotava hotel is in a strategic area of north Tenerife, at 24 km. From the Los Rodeos airport and 40 km. From Santa Cruz de Tenerife, the island's main port. Guests comingo by car can reach the hotel on the TFI motorway, Puerto de la Cruz direction. This hotel has the ISO 14001 Certification, as a result of its effective environmental management system.
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Property amenities
Paid public parking on-site
Wifi
Pool
Bar / lounge
Billiards
Entertainment staff
Car hire
Conference facilities
Paid wifi
Outdoor pool
Restaurant
Breakfast buffet
Kid-friendly buffet
Snack bar
Poolside bar
Evening entertainment
Banquet room
Meeting rooms
Baggage storage
Concierge
Shared lounge / TV area
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Safe
Minibar
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Mountain View
Languages Spoken
English, French, Spanish, German
Location
Full view
97Great for walkers
Grade: 97 out of 100
107Restaurantswithin 0.3 miles
30Attractionswithin 0.3 miles
Contact
Avenida Aguilar y Quesada 3, 38400 Puerto de la Cruz, Tenerife Spain
Name/address in local language
Getting there
Rental CarsSee rental cars from $23/day
1936Reviews134Q+A100Room tips
Reviews
Traveler rating
- 722
- 656
- 363
- 112
- 83
Time of year
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Language
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- English
Popular mentions
Thank you for a pleasant stay. The service was very good, the staff was very professional. I got a beautiful room at 11th floor with a marvelous view over the sea. Exactly what I wanted. A quiet and relaxing holiday. I spent much time on the balcony of my room. I will recommend this hotel to other people
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Review collected in partnership with Be Live Hotels
Date of stay: December 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Be Live Orotava, Dueño at Be Live Experience Orotava
Responded 1 week ago
Dear guest, We would like to thank you for your lovely review to our hotel Be Live Experience Orotava for your holiday and we are very honoured to know that we have lived up to your expectations. We look forward to seeing you again very soon to repeat of even surpass this experience. Sincerely, Jordi Simó Hotel Manager
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Amazing location central to all amenities, two minutes walk to the sea and shopping. The staff were excellent so welcoming and attentive. A special thank you to marcos for being so helpful. If I could have one criticism would be to have walk in shower, s for the older generation like myself
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Review collected in partnership with this hotel
Date of stay: November 2021
Helpful
Response from Be Live Orotava, Dueño at Be Live Experience Orotava
Responded Dec 9, 2021
Dear Mrs Hewit, Thank you for your nice review and positive score. It is delightful for us to hear that your recent stay with us was so enjoyable and that all aspects fulfill your expectations. Your kind words will be passed on to the team. We look forward to welcoming you back soon at Be Live Experience Orotava to keep on enjoying everything we offer. Sincerely, Jordi Simó Hotel Manager
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+1
If you are English keep well away from this hotel they do not cater for us they are just money grabbers save your money please take my word for it go anywhere but here it is definitely not a 4 star you will not be happy here.
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Date of stay: October 2021Trip type: Traveled with family
Helpful
Response from Be Live Orotava, Dueño at Be Live Experience Orotava
Responded Oct 27, 2021
Dear guests, We regret the facts you mention but we must clarify. That after having investigated your case and as we informed you and your TTOO, the reading of the lock indicates that only you opened the door. That in the welcome letter we always indicate having their belongings near or in the safe. That there are no signs of theft in our facilities and youy are not able to remember if the money or the exact amount has been spent. No one has forced or evidence that someone has entered his room. We insist that we regret the facts you describe but do not look for guilty where there are none (almost in our hotel). We hope you had a great holiday and a nice journey back home. Sincerely, Jordi Simó Hotel Manager
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This was one of the niecest places we stayed this year. Grate location, realy pleasant and clean room. The food was varied and delicious and staff was friendly and helpful. The pool could be a little biger.
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Review collected in partnership with Be Live Hotels
Date of stay: October 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Be Live Orotava, Dueño at Be Live Experience Orotava
Responded Oct 21, 2021
Dear guest, Thank you for your fantastic review about your holidays in Be Live Experience Orotava! Your words regarding our great location, friendly staff, and delicious food are very much appreciated. It is always great to hear that our guests take pleasure and enjoy their holidays with us. Thank you for your trust! Kind regards, Jordi Simó Hotel Manager
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+1
The location of the hotel is nice, but it is not possible to say the same about some parts of the hotel. The restaurant is good in terms of food, but there is a cafeteria in the lobby that is open after 6 pm. There is a pool bar, and a witness is needed to say it's a bar. The pictures you will see below are of the hotel. That's all the aperitif you've seen in the pool bar.There is no other pool, that's all you see
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Date of stay: September 2021Trip type: Traveled with family
Room Tip: You can take a walk along the beach. The entire Canary Islands is a volcanic island community and...
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Helpful
Response from Be Live Orotava, Dueño at Be Live Experience Orotava
Responded Sep 29, 2021
Dear Guest, Thank you for choosing our 4-star family friendly establishment and for kindly sharing your review. We are delighted to read that you were overall pleased with our hotel, beautiful location and our exquisite food. On the other hand, we are saddened to read about the pool. We hope you had a safe journey home and we wish you well. Sincerely, Jordi Simó Manager
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PRICE RANGE
$78 - $148 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
be live orotava hotel puerto de la cruz, orotava palace hotel
LOCATION
SpainCanary IslandsTenerifePuerto de la Cruz
NUMBER OF ROOMS
225
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Claim Your Listing Frequently Asked Questions about Be Live Experience Orotava
Which popular attractions are close to Be Live Experience Orotava?
Nearby attractions include Xwander Tenerife (0.3 miles), Bee Hive Pub (0.2 miles), and Lago Martiánez (0.2 miles).
What are some of the property amenities at Be Live Experience Orotava?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Be Live Experience Orotava?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Be Live Experience Orotava?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Be Live Experience Orotava?
Yes, paid private parking nearby and paid public parking on-site are available to guests.
What are some restaurants close to Be Live Experience Orotava?
Conveniently located restaurants include Indian Crown Tandoori, Casa Mediterranea, and Bambi Gourmet.
Are there opportunities to exercise at Be Live Experience Orotava?
Yes, guests have access to a pool during their stay.
Does Be Live Experience Orotava offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Be Live Experience Orotava?
The staff speaks multiple languages, including English, Spanish, French, and German.
Are there any historical sites close to Be Live Experience Orotava?
Many travelers enjoy visiting Castillo de San Felipe (0.9 miles), Bateria de Santa Bárbara (0.4 miles), and Church of Our Lady of Conception (2.1 miles).
Does Be Live Experience Orotava have any great views?
Yes, guests often enjoy the ocean view available here.