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Be Live Experience Orotava

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Be Live Experience Orotava
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505 Reviews from our TripAdvisor Community

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Showing 80: English reviews
Whitley City, Kentucky
Reviewed 4 days ago NEW

We have just had a week here, it was a very nice hotel and most staff were very helpful and friendly. The room was good, air conditioned, and housekeeping was great. Its really well placed for the centre of Puerta de la cruz, and there is a supermarket just over the street. There was a good choice of food in...

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Helpful?
Thank Alex Bob M
BeLiveH, Dirección at Be Live Experience Orotava, responded to this review

Dear Alex Bob M, Thank you very much for your feedback on Tripadvisor. We are very pleased to read you spent a wonderful holidays with us. We would also like to thank you for your recommendation and nice words regarding cleanliness, room, location and overall, our staff. For us would be a big pleasure to welcome you again for another...

Reviewed 2 weeks ago

Food wasn't cooked properly not much choice no entertainment that might have something to do with the time of year not many English people working there no advertising what's on menu choices at night it was near to the beach and city centre nice and flat where the hotel is once you've found the bars and clubs they are near...

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Helpful?
Thank Joanne E
BeLiveH, Dirección at Be Live Experience Orotava, responded to this review

Dear Joanne E, Thank you very much for your feedback on Tripadvisor. First of all we want to thank you again for your kind words about our location, and then we are very sorry to read your opinion about the food. We will take your review into consideration in order to improve our standard and hope you decide to come...

San Jose, California
Reviewed 2 weeks ago

This hotel, which labels itself as a 4*, is a huge missed opportunity to be a real 4*. I cannot give it more than 2*. The hotel infrastructure is a 4* but what the hotel provides to guests and its policies make it a 2*. The infrastructure: 12 floors, 230 rooms, large lobby, entire floor for dining room and kitchen...

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Helpful?
2Thank IntFF
BeLiveH, Dirección at Be Live Experience Orotava, responded to this review

Dear IntFF, Thank you very much for your feedback on Tripadvisor. The opinion of our guests is very important for us and because of that we really appreciate your suggestions to make us improve our services. We work pretty hard every day to make our clients holidays as pleasant as possible and we are very sorry for the inconveniences you...

Reviewed 3 weeks ago via mobile

Wha at shame a lovely hotel is being spoilt by loud disco music being played by the pool, not a relaxing experience. Staff should stop people saving sun beds. If you go to the pool at 11 am then done expect to have a sun bed, not enough of them. Spent most of the holiday on the beach then returned...

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Helpful?
1Thank jgwdwrw
BeLiveH, Dirección at Be Live Experience Orotava, responded to this review

Dear Jdwdwrw, Thank you very much for your feedback on Tripadvisor. First of all we would like to thank you for your compliment about the pool temperature, on the other side we apologize for the inconveniences of having music around the pool. As the opinion of our guests has a huge importance for us, we are taking yours into consideration...

Haifa, Israel
Reviewed 3 weeks ago

We spent a week at the hotel, as part of a tour of Tenerife. The hotel is located in a quiet street, within short walk of the tourist areas and the beach. Room was clean but outdated, with non of the amenities that we expected from a 4 star hotel. The buffet breakfast and dinner were excellent, good and varied...

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Helpful?
Thank Ron G
BeLiveH, Dirección at Be Live Experience Orotava, responded to this review

Dear Ron G, Thank you for your feedback on Tripadvisor. We would also like to thank you for the compliments about our food and location and we also take your suggestions into consideration. For us the opinion of our guests is so important and because of that we would really appreciate if you decide to come again to check the...

Southampton, England
Reviewed 4 weeks ago

My wife recently had a knee replacement and we were looking for a hotel close to shops, bars, restaurants and the beach - on this the hotel scores well, with only a couple of minutes to all these. The hotel has 225 rooms and is rated as 4*. We stayed in a superior room (refurbished) on the 11th floor with...

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Helpful?
2Thank GlassFanatic
BeLiveH, Dirección at Be Live Experience Orotava, responded to this review

Dear GlassFanatic, Thank you very much for your opinion in Tripadvisor. We are very sorry to read your stay didn't meet your expectactions because we work every day to make the holidays of our guests as wonderful as possible. The opinion of our clients is so important for us and we add them to our work plans and because of...

Reviewed 4 weeks ago via mobile

Just got back from this place we had 2 weeks and we enjoyed all the time we had there.the hotel is a bit outdated but wonderfully clean and tidy the food is repetitive .it's a bit far from the airport about 1/30min the pool ares is very clean and tidy but the pool is cold. The area around the hotel...

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Helpful?
1Thank stephen r j
BeLiveOrotava, Dirección at Be Live Experience Orotava, responded to this review

Dear Stephen r j, Thank you for your positive feedback on Tripadvisor. We are very pleased to read you enjoyed all the time you spent in our hotel and were happy with the room and the hotel surroundings. It would be a big pleasure for us you choose Be Live Experience Orotava next time to spend another holiday. Best regards,...

Reviewed November 2, 2016

Stayed for one night on a business trip. The hotel was well located but it was very dated and in need of refurb. Beds were uncomfortable with only one long pillow, a hard mattress and scratchy blankets. Free wifi is only available in the lobby and wifi in the rooms will cost you 5 euro per day. Would not stay...

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Helpful?
Thank Samuel V
Be Live O, Subdirectora at Be Live Experience Orotava, responded to this review

Dear Samuel V, Thank you very much for your review on Tripadvisor. We are very sorry to read the hotel was not good enough for you and we would also like to apologize for the caused inconveniences. All of our guests opinions are really important for us in order to improve our services every day. Nevertheless we hope to see...

Reviewed November 2, 2016 via mobile

I love this hotel ! Is very clean , the food is amazing , is situateI d near playa jardin a beautiful place ! Near loro parque ! Near center and all the shops ! We loved this hotel ! I recommand this Hotel ! If we'll ever visit tenerife again we will def choose this hotel again !

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Helpful?
Thank Florina M
Be Live O, Subdirectora at Be Live Experience Orotava, responded to this review

Dear Florina M, Thank you very much for your feedback on Tripadvisor. We are very glad to read you spent a lovely honey moon with us. Thank you again for your opinion, so important for us. It would be a great pleasure for us to welcome you again for another special holiday. Best regards, Be Live Experience Orotava

Grantham, United Kingdom
Reviewed October 24, 2016

Reception not very friendly and a bit curt. Never seemed to want to help with a small problem or concern. Hotel itself is very clean but furniture in the lounge is dated and a tad scruffy and smelled of hair grease. The bedroom was dated and a bit scruffy but generally clean and the bed was comfortable. Linen not changed...

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Helpful?
1Thank John P
Be Live O, Subdirectora at Be Live Experience Orotava, responded to this review

Dear John P, Thank you for your feedback on Tripadvisor. First of all, we would like to apologize for the inconveniences. Every of our guests opinions help us to improve every day, due to this fact we take yours one into consideration to improve our services. We also thank you for your comments about rooms cleanliness. Nevertheless we hope you...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Room Service
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Be Live Experience Orotava is a 4 star hotel with the best facilities for a great family holiday or for meetings and incentives in the heart of the Canary Islands. The Be Live Experience Orotava hotel is in a strategic area of north Tenerife, at 24 km. From the Los Rodeos airport and 40 km. From Santa Cruz de Tenerife, the island's main port. Guests comingo by car can reach the hotel on the TFI motorway, Puerto de la Cruz direction. This hotel has the ISO 14001 Certification, as a result of its effective environmental management system. ... more   less 

Additional Information about Be Live Experience Orotava

Address: Avenida Aguilar y Quesada 3, 38400 Puerto de la Cruz, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range: $57 - $113 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Be Live Experience Orotava 4*
Number of rooms: 225
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, HotelTravel.com, Priceline, Travelocity, TripOnline SA, Expedia and Booking.com so you can book your Be Live Experience Orotava reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Be Live Orotava Hotel Puerto De La Cruz
Orotava Palace Hotel
Be Live Experience Orotava Tenerife/Puerto De La Cruz
Hotel Style:
#13 Luxury Hotel in Puerto de la Cruz
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Questions & Answers

Here's what travelers have asked, with answers from Be Live Experience Orotava staff and other travelers.
24 questions
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Questions? Get answers from Be Live Experience Orotava staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“None really, the poolside rooms dont get sun until late morning/early afternoon. our room on the 11th floor had great views and was really nice”
 of 5 bubbles alexbobm, 4 days ago | Read review
“Best higher level floor 9 good views”
 of 5 bubbles joannee916, 2 weeks ago | Read review
“Select another hotel.”
 of 5 bubbles IntFF, 2 weeks ago | Read review
“If want a sea view you need a high floor on the back of the hotel.”
 of 5 bubbles GlassFanatic, 4 weeks ago | Read review
“If you must stay here, opt for superior room.”
 of 5 bubbles I5571XVjohnp, Oct 24, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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