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Be Live Experience Orotava

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Be Live Experience Orotava
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526 Reviews from our TripAdvisor Community

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Showing 88: English reviews
Reviewed 3 days ago NEWvia mobile

Got a cheap deal so wasn't expecting too much. The hotel is clean and very functional. I didn't realise until I read the confirmation we had half board as there are so many places to eat and drink locally. The food was actually very nice, quite basic, but if it's done well, as it was here, it really works. As...

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Helpful?
Thank thegingerone35
BeLiveH, Dirección at Be Live Experience Orotava, responded to this review

Dear Thegingerone35, Thank you very much for your review on Tripadvisor. We would like to thank you for your mention about the cleanliness and the food. At the same time we apologize for the inconveniences caused by the pool temperature, we will check the records to see what happened. We hope you have the chance to come back again soon...

Chatham, United Kingdom
Reviewed 4 days ago NEW

For the first time ever my husband and myself decided to leave the rat race behind and have a Christmas holiday in the sunshine. (hopefully) We travelled with Thomson to the Be-Live Orotavia hotel in Puerto De La Cruz Tenerife. Whe arrived on Christmas Day at about 4.30 pm after quite a long journey from the airport, about an hour...

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Helpful?
Thank meercat47
BeLiveH, Dirección at Be Live Experience Orotava, responded to this review

Dear Meercat47, Thank you very much for your lovely feedback on Tripadvisor. It is a pleasure to read you spent a good Christmas Holidays with us and we could manage all you required. We would also like to thank you for your kind words about our location, food and staff. It would be a big pleasure for us to welcome...

London
Reviewed 2 weeks ago

Travelled here as a four-person family including two younger kids and stayed on the top floor with great views of Mount Tiede and the harbour at San Telmo. Front desk couldn't have been more helpful, whichever shift was on – absolutely delightful and extremely patient and helpful. It's a friendly hotel seemingly favoured by older northern Europeans so it's quiet...

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Helpful?
Thank Anders4077
BeLiveH, Dirección at Be Live Experience Orotava, responded to this review

Dear Anders4077, Thank you very much for your feedback on Tripadvisor. We are pleased to read you had a good experience and an enjoyable stay at our hotel. Furthermore, we appreciate your kind words regarding our staff, breakfast and our service. It will be a pleasure for us to welcome you again for another holiday. Best regards, Be Live Experience...

Somerset, United Kingdom
Reviewed 2 weeks ago

Very poor food, not much choice and cold food. Noisy hotel rooms. Cleaners came to do rooms too late in the day, 2.30/3.00 o'clock!! No wifi in rooms unless you pay 20 Euros a week!! Overall a very poor hotel!

Review collected in partnership with Be Live Hotels
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Helpful?
Thank C6775IQevag
BeLiveH, Dirección at Be Live Experience Orotava, responded to this review

Dear C6775IQevag, Thank you very much for sharing your opinion with us on Tripadvisor. We are very sorry the hotel did not meet your expectations and we apologize for the inconveniences you had. We are going to take your suggestions into consideration to improve our quality standards. Nevertheless we hope you give us a chance and come again to check...

Timbuktu, Mali
Reviewed 3 weeks ago

Returned yesterday from 7 nights here, no real complaints. Having read earlier reports a bit concerned regarding the food and yes eggs and bacon not always hot at breakfast, but not too bad. Other meals no complaints at all and dinner on Christmas Day was exceptional, a really good selection of foods and all very tasty (and I am pretty...

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1Thank Alfonse S
BeLiveH, Dirección at Be Live Experience Orotava, responded to this review

Dear Alfonse S, Thank you for your positive feedback on Tripadvisor. We would also like to thank you for your kind words regarding our dinner on Christmas Day, location and overall our restaurant and front desk staff. We work daily really hard to make your stay as pleasant as possible and we are glad, in this case, we got it....

Reviewed 3 weeks ago

We stayed for 6 nights. It was our honeymoon trip. This hotel has probably the best location possible (two good supermarkets nearby - Hiperdino and Mercadona as well as the small Martianez shopping mall), very close to the beach with lots of lovely restaurants nearby. We chose half-board and both the breakfast and buffet-style dinner were amazing - a lot...

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1Thank S Anna A
BeLiveH, Dirección at Be Live Experience Orotava, responded to this review

Dear S Anna A, Thank you very much for your review on Tripadvisor. We are very pleased to read you spent your honeymoon with us and you were happy with our facilities. We would also like to thank you for your kind words about our location, food and service. It would be a big pleasure for us if you decide...

Utrecht
Reviewed 3 weeks ago

Realy nice hotel. Marcos is realy the best desk manager I ever met! He is nice and helpfull. Nothing is going to far for this man. Allways laughfing and doing his best for the costimers youg and old. Weve bin all over the word traveling but never saw someone ho is this good behind the counter. It was realy a...

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Helpful?
Thank Ronald_and_Jannie
BeLiveH, Dirección at Be Live Experience Orotava, responded to this review

Dear Ronald_and_Jannie, Thank you very much for your positive feedback on Tripadvisor. We would like to thank you for your nice words about Marcos. Our staff keep on working to offer you the best during your stay with us. We hope you can come again soon to enjoy another holidays with us. Best regards, Be Live Experience Orotava

Doncaster, United Kingdom
Reviewed 4 weeks ago

check in - marcos on reception checked us into the hotel,a very friendly man & it was hassle free.over my stay the reception staff were very good. room - the room was spotless,with a fridge & the beds were fine,the cleaning in the room & throughout the hotel was superb & the cleaning staff were friendly. pool area- quite compact,i...

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1Thank Kevin G
BeLiveH, Dirección at Be Live Experience Orotava, responded to this review

Dear Mr. Kevin G, Thank you for your feedback on Tripadvisor. We are pleased to read you spent a week long holiday in Be Live Experience Orotava. In our business, the most important fact is the quality of our services and due to that we really apreciate your opinion about them and we thank you for your words regarding our...

Whitley Bay, United Kingdom
Reviewed December 6, 2016

We have just had a week here, it was a very nice hotel and most staff were very helpful and friendly. The room was good, air conditioned, and housekeeping was great. Its really well placed for the centre of Puerta de la cruz, and there is a supermarket just over the street. There was a good choice of food in...

Review collected in partnership with Be Live Hotels
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1Thank Alex Bob M
BeLiveH, Dirección at Be Live Experience Orotava, responded to this review

Dear Alex Bob M, Thank you very much for your feedback on Tripadvisor. We are very pleased to read you spent a wonderful holidays with us. We would also like to thank you for your recommendation and nice words regarding cleanliness, room, location and overall, our staff. For us would be a big pleasure to welcome you again for another...

Reviewed November 22, 2016

Food wasn't cooked properly not much choice no entertainment that might have something to do with the time of year not many English people working there no advertising what's on menu choices at night it was near to the beach and city centre nice and flat where the hotel is once you've found the bars and clubs they are near...

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1Thank Joanne E
BeLiveH, Dirección at Be Live Experience Orotava, responded to this review

Dear Joanne E, Thank you very much for your feedback on Tripadvisor. First of all we want to thank you again for your kind words about our location, and then we are very sorry to read your opinion about the food. We will take your review into consideration in order to improve our standard and hope you decide to come...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Accessible rooms
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Room Service
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Be Live Experience Orotava is a 4 star hotel with the best facilities for a great family holiday or for meetings and incentives in the heart of the Canary Islands. The Be Live Experience Orotava hotel is in a strategic area of north Tenerife, at 24 km. From the Los Rodeos airport and 40 km. From Santa Cruz de Tenerife, the island's main port. Guests comingo by car can reach the hotel on the TFI motorway, Puerto de la Cruz direction. This hotel has the ISO 14001 Certification, as a result of its effective environmental management system. ... more   less 

Additional Information about Be Live Experience Orotava

Address: Avenida Aguilar y Quesada 3, 38400 Puerto de la Cruz, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range: $62 - $110 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Be Live Experience Orotava 4*
Number of rooms: 225
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Travelocity, Expedia and Priceline so you can book your Be Live Experience Orotava reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Be Live Orotava Hotel Puerto De La Cruz
Orotava Palace Hotel
Be Live Experience Orotava Tenerife/Puerto De La Cruz
Hotel Style:
#12 Luxury Hotel in Puerto de la Cruz
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Questions & Answers

Here's what travelers have asked, with answers from Be Live Experience Orotava staff and other travelers.
27 questions
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Questions? Get answers from Be Live Experience Orotava staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“i think they are all the same”
 of 5 bubbles meercat47, 4 days ago | Read review
“North faces the sea, south faces the sun and the volcano. There are benefits in both!”
 of 5 bubbles Anders4077, 2 weeks ago | Read review
“Very noisy!!!!”
 of 5 bubbles C6775IQevag, 2 weeks ago | Read review
“Rooms at the rear have a good sea view, we had room on 10th floor.”
 of 5 bubbles AlfonseS, 3 weeks ago | Read review
“None really, the poolside rooms dont get sun until late morning/early afternoon. our room on the 11th floor had great views and was really nice”
 of 5 bubbles alexbobm, Dec 6, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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