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Be Live Experience Orotava

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372 Reviews from our TripAdvisor Community

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Showing 49: English reviews
Leicestershire, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed March 28, 2016

we have just returned from this hotel and thought it was fantastic. Food was plentiful and exciting. Staff were brilliant. The only let down is there is no entertainment of a night..the bedrooms were kept cleran and tidy right through.The staff were very helpful although they dont understand english very well but we cant speak spanish so its our let... More 

Helpful?
2 Thank lilian m
Chester, United Kingdom
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed February 17, 2016

Large bedroom with good shower in bathroom. Very clean hotel. In flat part of Peurto de la Cruz so quite convenient, Good choice of food, plenty of fresh fruit at breakfast and in the evening. Nice selection of breads and freshly cooked pancakes at breakfast. Loro Parque well worth a visit, but allow a full day. Taoro Parque nice quiet... More 

Helpful?
1 Thank DAVID079_12
Be Live O, Gerente at Be Live Experience Orotava, responded to this review

Dear Customer, We welcome your comments. Best Regards. More 

Tenerife, Spain
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed February 8, 2016

The pool area has been updated and is very nice. The rest of the hotel is very dated and certainly should be rated as a 3 star not a 4. The breakfast is pretty poor with soggy bacon and awful watered down fruit juices.

Review collected in partnership with Be Live Hotels

Helpful?
3 Thank TenerifeDM
Be Live O, Director de Recepción at Be Live Experience Orotava, responded to this review

Dear customer, thank you for your time in valiorarnos used . Your opinion is very important to us. Will our hard work in trying to improve those aspects that have seemed less pleasant during your stay. Yours faithfully. More 

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Cornwall, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed January 26, 2016

No iron or ironing board available.You have to pay a deposit for pool towels and tv remote controls which is surprising for a 4 star hotel.No ventilation in the bedroom unless you leave the patio styled doors open all night.

Review collected in partnership with Be Live Hotels

Helpful?
2 Thank denisrichardt
Yarm, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed December 28, 2015

First of all I must say that we received excellent service from Jet2 Holidays from start to finish. When we checked into the hotel we paid the usual deposit (20 Euros) for use of the safe along with a fee of 15 Euro which was non refundable, it would be better if this was built into the holiday cost. Beach... More 

Helpful?
4 Thank ClaireVass
Be Live O, Gerente at Be Live Experience Orotava, responded to this review

Dear Customer, Thank you for having done your comments which help us to improve our services. Best regards. More 

Leicestershire
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed December 9, 2015

The good...............This hotel is listed as 4* which,personally I don't think it is. Having said that I thought it was a nice enough hotel. It was clean and our room was spacious. The indifferent..........The food, although plentiful was luke warm and some mornings the eggs were actually cold. The fried eggs were crunchy and the "bacon" very greasy. Must admit... More 

Helpful?
5 Thank Sudoweb
Be Live O, Gerente at Be Live Experience Orotava, responded to this review

Dear Customer, Thank you for having done your comments which help us to improve our services. Best regards. More 

Zagreb, Croatia
1 review
5 of 5 stars Reviewed November 15, 2015

The hotel was very nice at the great location, it is a bit old hotel and that is the only one thing that is not so great, they need some inovation in interier. Food, staff and cleanning were the best.

Review collected in partnership with Be Live Hotels

Helpful?
Thank 363dijanaf
Be Live O, Gerente at Be Live Experience Orotava, responded to this review

Dear Customer, Thank you for having done your comments which help us to improve our services. Best Regards. More 

Dudley, United Kingdom
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed November 11, 2015

The title of my review pretty much sums up this hotel. Most of the guests were elderly German couples or groups who were very quiet and kept themselves to themselves. The buffet restaurant was plentiful, but average with very few decent meat dishes. The pool was icy cold so pretty much no use to anyone. The entertainment was what you'd... More 

Helpful?
1 Thank Neil S
Be Live O, Gerente at Be Live Experience Orotava, responded to this review

Dear Customer, Thank you for having done your comments which help us to improve our services. Best Regards. More 

Solihull, England
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed March 13, 2015

I stayed at the Be Live Experience Orotava for 3 nights Half Board in early March 2015 as part of a short two centre break. The hotel is somewhere between 3 and 4 stars. Both breakfast and evening meal were very good and I found the dinning staff both pleasant and efficient. Reception were a little laid back. Bar and... More 

Helpful?
4 Thank SlipperySlug
Be Live O, Gerente at Be Live Experience Orotava, responded to this review

Dear customer, thank the time spent getting reviews. Every day we try to improve our services. Best regards. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Pool
  • Room Service
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Room Service
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Be Live Experience Orotava is a 4 star hotel with the best facilities for a great family holiday or for meetings and incentives in the heart of the Canary Islands. The Be Live Experience Orotava hotel is in a strategic area of north Tenerife, at 24 km. From the Los Rodeos airport and 40 km. From Santa Cruz de Tenerife, the island's main port. Guests comingo by car can reach the hotel on the TFI motorway, Puerto de la Cruz direction. This hotel has the ISO 14001 Certification, as a result of its effective environmental management system. ... more   less 

Additional Information about Be Live Experience Orotava

Address: Av. Aguilar y Quesada, 3, 38400 Puerto de la Cruz, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range: $66 - $144 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Be Live Experience Orotava 4*
Number of rooms: 225
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Also Known As:
Be Live Orotava Hotel Puerto De La Cruz
Orotava Palace Hotel
Be Live Experience Orotava Tenerife/Puerto De La Cruz
Hotel Style:
#19 Luxury Hotel in Puerto de la Cruz
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