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H10 Tenerife Playa

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H10 Tenerife Playa
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1,583 Reviews from our TripAdvisor Community

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Showing 931: English reviews
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London, United Kingdom
Reviewed yesterday NEWvia mobile

The hotel staff and food are excellent a most enjoyable stay.what let's this hotel down is the reception who allocate rooms.we booked a sea view there were none available for four days.we declined.their were other holiday makers who had their rooms confirmed but they were not available.reception staff were not helpful

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1Thank ernieking
Cheshire, United Kingdom
HOTEL’S FAVORITE REVIEW
Reviewed December 30, 2016

Annual return in early December to this fantastic hotel. Staff are so welcoming, standards are as high as ever, food excellent weather was just fab. I requested my favorite room in advance which I got, as I did wine and chocolates as it was my birthday, we really were looked after well.

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11Thank Paul B
About Hotel's Favorite Review
Leicester, United Kingdom
Reviewed 2 days ago NEW

I am a H10 top tier member and therefore have visited many of the groups properties around Europe. This hotel does not meet the companies usual high standards. The reception, which is very old fashioned, needs to be renamed book in desk as we were given no reception what so ever. The receptionist was short, off hand and frequently walked...

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2Thank Louise h
Doncaster, United Kingdom
Reviewed 3 days ago NEW

We have just returned from a lovely break at this wonderful hotel. We had a warm welcome by the friendly reception staff who were very quick to check us in. Our room was on floor 10, a large and clean room with toiletries provided. Although the restaurant was a little cramped, the food was really good with a variety of...

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1Thank 95Lynn95
Reviewed 1 week ago via mobile

One week family trip. Our room in floor 7 had cockroaches, the official response from reception was: "These things happen frequently" "There is nothing we can do" and my favourite: "Bugs are bugs" Most rooms look nothing like the photos, ours was some smelly and very old. Reception is clueless if any problem arises. Unless you are a bug fan,...

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4Thank Julian G
Stourbridge, West Midlands
Reviewed 1 week ago

This hotel has a brilliant location, probably the best in Puerto de la Cruz, so having done my homework on the geography of the place, I was pleased with the choice. All members of staff were welcoming, polite and friendly. There was an excellent choice of food in the restaurant. My only criticism would be that many of the tables...

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3Thank JillyGemini
Manchester, United Kingdom
Reviewed 1 week ago

The hotel has an excellent location withina hundred yards of both beach and town. The staff are extremely helpful and, for me, returned my speaking in Spanish with Spanish rather than in many places using English as though we English don't speak any other language. DO NOT GET a room on the first floor (ground level) with an even number...

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1Thank gualtario
London, United Kingdom
Reviewed 1 week ago via mobile

We're at Reina Sofia heading home now after a wonderfully relaxed week at H10 Tenerife Playa. We stayed HB, our room was on the 8th floor, while the room itself was lovely we had no balcony and after 24 hours of realising that the AC may be an issue we spoke to reception who confirmed that it was broken &...

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2Thank TiaTevani
Bournemouth, United Kingdom
Reviewed 2 weeks ago

This holiday was ruined by a number of problems encountered at the start and during our stay at the hotel. Having booked nearly a year in advance, we were led to believe that certain requests that were made were going to be met, even to the extent that our travel agent made a further last minute check for confirmation. On...

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2Thank David C
Morpeth, United Kingdom
Reviewed 2 weeks ago

The main attraction of this hotel for us was the location which was ideal. We had a very nice sea view but the balcony was small and not screened off from the next room. Our room (junior suite) was clean and a decent size but some areas of the hotel felt rather tired and a bit dated. The staff were...

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1Thank Mark L
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Free Internet
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about H10 Tenerife Playa

Address: Avenida Colon 12, 38400 Puerto de la Cruz, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range: $94 - $176 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — H10 Tenerife Playa 4*
Number of rooms: 339
Reservation Options:
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Also Known As:
h10 Tenerife Playa Hotel Puerto De La Cruz
Tenerife Playa
H10 Tenerife Playa Puerto De La Cruz
Hotel Style:
#5 Family Hotel in Puerto de la Cruz
#7 Luxury Hotel in Puerto de la Cruz
#8 Romantic Hotel in Puerto de la Cruz
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Questions & Answers

Here's what travelers have asked, with answers from H10 Tenerife Playa staff and other travelers.
155 questions
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Questions? Get answers from H10 Tenerife Playa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Probably pool view rooms are the quietest but to be honest there wasn't any excessive noise that kept us awake.”
95Lynn95, 3 days ago | Read review
“Pool view room for the sun.”
JillyGemini, 1 week ago | Read review
“DO NOT Pick a room numbered 100-130, as these have a safety grill on the balcony window. Makes the room very dark and like a prison cell.”
gualtario, 1 week ago | Read review
“No sun on sea view rooms, can be very hot on pool view rooms.”
273DavidC, 2 weeks ago | Read review
“Pool view room was nice :)”
196emilyr, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question