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Bahia Principe San Felipe

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1,507 Reviews from our TripAdvisor Community

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Showing 757: English reviews
Glasgow, United Kingdom
Reviewed July 1, 2013

Firstly, I would take Dr J's review with a pinch of salt. The food was very good, and the carrots and fish I had were fine. It's not really practical to keep pizza warm for hours, it would be all hard and crispy and he'd be moaning about that instead. The staff at the hotel are friendly and the service...

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Helpful?
1Thank Frankie B
Juliana S, Departamento de Calidad Tenerife at Bahia Principe San Felipe, responded to this review

Dear Frankie, Thank you for your comments about your recent holiday in Bahia Principe San Felipe. We are happy to hear that you have enjoyed the all inclusive food and drinks variety , the spottless gardens, pool area and the friendly staff. We would like to apologise for those other aspects where we have not met your expectations, please be...

Norwich, United Kingdom
Reviewed June 29, 2013

Hotel lovely with well cared for gardens. Staff superb and helpful. However, Management would not answer when air conditioning not working. Three days in row complained. Eventually staff told to advise us that repair in hand (each day for four days!). However, this was untrue. Would not change room away from noisy road so that windows could be open at...

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Thank 72Tom
Juliana S, Departamento de Calidad Tenerife at Bahia Principe San Felipe, responded to this review

Dear Tripadvisor user: First of all, we would like to thank you for the review about Bahia Principe San Felipe and for giving us your feedback, which we really appreciate and take into account. We deeply regret that our service has not met your expectations and hope that you accept our sincere apologies for any inconvenience may caused during the...

Hartlepool, United Kingdom
Reviewed June 29, 2013

Do you like your chicken cooked rare – still nice and pink in the middle? Do you like cold pizza? In fact do you like all hot food to be served at room temperature? Do you like potatoes and carrots served rock-hard? Do you like to eat exotic sounding fish such as Gilthead and Dolphinfish, cooked to a nice grey...

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3Thank Dr J
Juliana S, Departamento de Calidad Tenerife at Bahia Principe San Felipe, responded to this review

Dear Tripadvisor user: Thank you for letting us know your impressions about your recent stay in Bahia Principe San Felipe. We would like to express our most sincere apologies if your stay in our hotel has not been so satisfactory and we have not been able to achieve your expectations. Our guests opinion is really helpful for us to improve,...

Banbury, United Kingdom
Reviewed June 27, 2013

Stayed at this hotel on the 18th june til the 25th..Room 901..from the moment we arrived til the moment we left the staff were all friendly and very helpful..The rooms were cleaned daily.The grounds and hotel were spotless and the location of the hotel was great.The food and drink selection was excellent.Never had a problem getting a sun bed around...

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2Thank rachel p
DireccionSanFelipe, Relaciones Públicas at Bahia Principe San Felipe, responded to this review

Dear Rachel, Thank you very much for your review of your recent stay with us in Bahia Principe San Felipe. We are pleased to hear you have enjoyed the selection of food and drink that we offer, and we would like to thank you for recommending us. It will be a pleasure to welcome you again for another relaxing holiday....

Ipswich, United Kingdom
Reviewed June 23, 2013

I've just come back after spending 8 nights with my partner. We are aged 19 and 21, who were looking for a nice relaxing break. I will firstly discuss the rooms. We were lucky enough to get one of the rooms by the pool, rather than in the main building. The rooms are spotless with a lovely bathroom. The furniture...

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3Thank IsabelleB173
DireccionSanFelipe, Relaciones Públicas at Bahia Principe San Felipe, responded to this review

Dear Isabelle, First of all we want to thank you for taking the time to write about your recent stay with us. We are pleased to read you have had a lovely holiday even though not all the restaurant staff made you feel welcome. Your opinion is important to us and we have send your comments to the food&beverage management...

Huddersfield, United Kingdom
Reviewed June 16, 2013

We enjoyed this hotel so much last year as a couple that we brought our family 6 people this year and had a lovely holiday,we had e-mailed the hotel first to request corner rooms x 3 with a sea/resort view and was pleased when we got there that our request had been granted,rooms ending in 01 have this view. we...

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1Thank jc11_13
DireccionSanFelipe, Relaciones Públicas at Bahia Principe San Felipe, responded to this review

Dear guests, Thank you very much for this kind review. It is always a pleasure for all our staff to hear our work is appreciated and we have been able to live up to your expectations. We will gladly receive you again as our guests and will give you a warm welcome. Best regards, Bahia Principe Hotels & Resorts, your...

London
Reviewed June 13, 2013

After five visits to Puerto, this is our favourite hotel and our second stay. We liked it so much that we arranged for the exact same room as before and this wasn't a problem for the staff. We will always stay at this hotel, I feel as though we have tried enough and have found our favourite. Nothing was too...

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Thank SmytheUK
DireccionSanFelipe, Relaciones Públicas at Bahia Principe San Felipe, responded to this review

Dear Tripadvisor user, Thank you very much for your kind words. We are very pleased we have been able to live up to your expectations once again and it will be a pleasure to welcome you once more in your next visit to Puerto de la Cruz. Bahia Principe Hotels & Resorts, your best hotel in Tenerife best regards, Gemma...

Bradford, United Kingdom
Reviewed June 8, 2013

The food at this hotel was very impressive and offered a wide selection of fresh fish and meat dishes, as well as numerous salads and side dishes. We tried the hotel's a la carte restaurants, but preferred the variety of the buffet. The hotel grounds are very well maintained and the pool area is relaxing. The pool itself was a...

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4Thank KarenBen123
DireccionSanFelipe, Relaciones Públicas at Bahia Principe San Felipe, responded to this review

Dear guests, Thank you very much for this kind review of your recent stay at the hotel Bahia Principe San Felipe. We are pleased to read that you have enjoyed the variety of our buffet so much and we have passed your coments on the the kitchen staff for this positive feed back is very motivating for them. It will...

sherborne dorset
Reviewed June 5, 2013

This hotel and staff was just right for a single mother and teenage daughter. The staff were friendly but not overpowering. The other residents were not all English which was lovely and consisted of newly married couples and the older generation. Perfect for a holiday where you would like to relax and forget the stresses and worries of life back...

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2Thank sjh38
DireccionSanFelipe, Relaciones Públicas at Bahia Principe San Felipe, responded to this review

Dear tripadvisor-user, We are pleased to hear you have spent a such relaxing holiday in our hotel Bahia Principe San Felipe and that we have been able to live up to your expectations. It will be a great pleasure to receive you again as our guest and we will give you a warm welcome. best regards, Bahia Principe Hotels &...

Kenilworth, United Kingdom
Reviewed June 2, 2013

An older but well maintained hotel that doesn't look anything special from the outside but is a hidden gem inside. Our comfortable and well appointed junior suite offered enough space for our family to relax without getting under each others feet. The staff were friendly and helpful and even though the weather was a bit disappointing we had a great...

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2Thank Peter C
DireccionSanFelipe, Relaciones Públicas at Bahia Principe San Felipe, responded to this review

Dear guests, We would like to thank you for writing this review about our Hotel Bahia Principe San Felipe. We great pleasure we hear that you have had a such a relaxing stay with us. We would love to receive you again as our guests and hopefully next time you will have better weather. Best regards, Gemma Oosterbaan Customer Service...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Beachfront
  • Breakfast included
  • Room Service
  • Free Parking
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Breakfast included
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Airport Transportation
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Facilities and services 1 pool 1 children's pool Terraces with loungers and sun umbrellas Subtropical garden Towel service (deposit required in reception) BAHIA SPA (additional charge) Sports facilities: gym, tennis court 1 buffet restaurant and 2 a la carte restaurants 3 bars Meeting and convention room Golf courses: Real Club de Golf de Tenerife (20 km from the hotel) - Buenavista Golf (45 km from the hotel). Rooms 261 rooms including 4 types: Standard, Standard with views of the sea or Mount Teide and Junior Suite. Junior Suites are larger than Standard rooms. Room facilities: Queen size, king size or 2 twin beds Air conditioning Fully-equipped bathroom: bath tub with shower, hair dryer Bathroom amenities Satellite TV Direct phone line (additional charge for external calls) Iron and ironing board (available on request) Minibar Safe (additional charge) Sitting room ( Junior Suites) Balcony or terrace Wifi (no additional charge) Wake-up call service Children Bahia Scouts Children can enjoy a range of specially-tailored facilities: 1 Children's pool Mini Club with daytime activities for children (4-12years) Evening Mini Disco Balloon twisting or face painting workshops Babysitting service (additional charge and prior booking required) Other services 24 hour medical service (additional charge) Internet in the hotel lobby (no additional charge) Postal and fax services Car park (subject to availability) Pharmacy Laundry ... more   less 

Additional Information about Bahia Principe San Felipe

Address: Avenida de Colon, 22. Puerto de la Cruz - Tenerife. Espana, 38400 Puerto de la Cruz, Tenerife, Spain (Formerly H10 San Felipe)
Location: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range: $108 - $194 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Bahia Principe San Felipe 4*
Number of rooms: 261
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Also Known As:
Bahia Principe San Felipe Hotel Puerto De La Cruz
San Felipe Hotel
Bahia Principe San Felipe Tenerife/Puerto De La Cruz
Hotel Style:
#1 Top resorts Hotel in Puerto de la Cruz
#2 Spa Hotel in Puerto de la Cruz
#2 On the Beach Hotel in Puerto de la Cruz
#4 Luxury Hotel in Puerto de la Cruz
#4 Family Hotel in Puerto de la Cruz
#6 Romantic Hotel in Puerto de la Cruz
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Questions & Answers

Here's what travelers have asked, with answers from Bahia Principe San Felipe staff and other travelers.
106 questions
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Questions? Get answers from Bahia Principe San Felipe staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“ask for a quieter area”
 of 5 bubbles Staceyrose18, 6 days ago | Read review
“Choose a room with Mt. Teide view.”
 of 5 bubbles The_Rodent, 6 days ago | Read review
“The rooms at the back of the hotel have afternoon sun”
 of 5 bubbles kats37, 1 week ago | Read review
“whilst a sea view room would be nice we had a mountail view and loved it seeing the snow topped volcano”
 of 5 bubbles cjajensenmk3, 1 week ago | Read review
“Corner suites are large and sunny.”
 of 5 bubbles JohnErikJ, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question