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Bahia Principe San Felipe

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Bahia Principe San Felipe
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1,485 Reviews from our TripAdvisor Community

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Showing 744: English reviews
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Reviewed 2 days ago NEWvia mobile

Puerto De La Cruz wonderful place as it has always been but many places closed or changed. Bahia Principe. San Felipe located good. People are nice and polite. Perhaps i'll come back. Weather was so unsure as it can.

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1Thank Anne A
Ipswich, United Kingdom
Reviewed 1 week ago

Highly recommended. First time on North of island and although no sandy beach the hotel far than made up for this. Excellent service, polite and helpful staff. Everything is spotless and highly maintained. (Like opening on day one). My birthday celebrations took place here which I enjoyed immensely. My partner is deaf and all staff were helpful and understanding. Food...

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3Thank 491denisel
DireccionSanFelipe, Director de Relaciones Públicas at Bahia Principe San Felipe, responded to this review

Dear Denise, We are extremely grateful to your comments about your first stay in Bahia Principe San Felipe Hotel. It is a great satisfaction for us to read that you have enjoyed a lovely holiday thanks of the polite staff, the outstanding food, the cleanliness and above all your birthday celebration. We will pass your message to all the staff....

Reviewed 2 weeks ago via mobile

Lovely hotel, superb friendly Staff ideally located on the sea front. Outside space and pools are superb. I have been to this hotel many times, the first time was over 35 years ago and I've always been happy there, but this time I was disappointed. 90% were German and they were allowed to hog all the sunbeds from dawn till...

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5Thank deirdre m
DireccionSanFelipe, Director de Relaciones con Clientes at Bahia Principe San Felipe, responded to this review

Dear Deirdre, Thank you for your comments about your recent holiday in the Bahia Principe´s San Felipe hotel. We are glad to hear that it was an overall good stay at our hotel. We would like to point out that the ocupancy is not on our side. Everybody is welcome at the SanFelipe. But we have passed your comments about...

King's Lynn, United Kingdom
Reviewed 2 weeks ago via mobile

We have just returned from a week half board in a junior suite and we had an enjoyable stay. The senior dining room staff were competent and helpful. Some of the older waiting staff lacked energy! Full wi fi facility was sporadic and 25 euros a week(far more than I pay a month in the UK). It cost 2.5 eur....

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2Thank jfpayne99
DireccionSanFelipe, Director de Relaciones con Clientes at Bahia Principe San Felipe, responded to this review

Dear John Payne, Thank you for having chosen the Bahia Principe´s San Felipe hotel to spend your holidays and for giving us some feedback. We are really sorry if your stay in the hotel has not met your expectations as you expirienced through the last years. We have informed the managers to deal with the incidents and to make sure...

Cardiff, United Kingdom
Reviewed 2 weeks ago

We're more than sad that our favourite hotel now has such a German bias that it has affected our opinion. We have used this hotel for years (see previous reviews) and praised it to the hilt, so much so that this year we booked 4 weeks in January, but in order to get our usual sea view room we had...

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6Thank GruffsGran123
DireccionSanFelipe, Director de Relaciones con Clientes at Bahia Principe San Felipe, responded to this review

Dear Tripadvisor-user, Thank you for your time in writing a review about your holidays at Bahia Principe´s San Felipe hotel. We apologise for not having offered the expected service regarding the entertainment program or the service in our bars and restaurants. We have passed your comment to the heads of those areas to supervise them and take some corrective measures....

Reviewed 3 weeks ago

Visited this hotel for the 3rd time on 26th January for one week all inclusive for husbands birthday and retirement. Room was a little small more for a single person we could not pass each other at bottom of bed however we didnt let it spoil our holidays but we had a lovely view from the balcony, food was excellent...

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1Thank Ibizaanne
DireccionSanFelipe, Director de Relaciones Públicas at Bahia Principe San Felipe, responded to this review

Dear Anne, Thank you for sharing this lovely review about your holidays in Bahia Principe´s San Felipe hotel. We would like to express our gratitude for these kind words on our hard working and pleasant staff. They are certainly considered a credit to our hotel and we will tell them about your recognition. Hoping to welcome you in the future...

Angouleme, France
Reviewed 3 weeks ago

Just got back from this hotel. First the good points:- in general the staff were all very good, always a smile and happy to help. Hotel was clean and the food was plentiful. Now the not so good points:- hotel is dated and in need of upgrading. The food was disappointing, breakfast was at best luke warm, anything that was...

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3Thank Sue C
DireccionSanFelipe, Director de Relaciones Públicas at Bahia Principe San Felipe, responded to this review

Dear Sue, Thank you for the feedback of your recent holidays to Bahia Principe´s San Felipe hotel. We apologise for not having offered the expected service. We have passed your comment to the heads of these areas to supervise it and take some corrective measures. In order to take the necessary measures to avoid further inconveniences we would like to...

Almunecar, Spain
Reviewed 4 weeks ago

When we lived in America the logical destination of choice to get away from the winter blues was either the Caribbean or Mexico and our hotel of choice for those areas was the Bahia Principe. Their resorts in Jamaica, the Dominican Republic and Mexico are top notch and a stay in their Don Pablo sections was luxury personified. That was...

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5Thank Kei P
DireccionSanFelipe, Director de Relaciones Públicas at Bahia Principe San Felipe, responded to this review

Dear Kei, We would like to thank you for taking the time to share your holiday experience. We appreciate your comments and deeply regret not having been able to offer you the holiday you had wished for. Besides, we would like to inform that all our restaurants serve only fresh food, which is daily prepared. We have a very good...

Reviewed 4 weeks ago via mobile

The temrature was nice, though i would have woshed the pool was heatet already in the middle of december... It was freezing! The food was okey, the breakfast included everything i could have dreamed about! Though the lunch and dinner felt alot like the same everyday... The a'la carte restaurants on the other hand, served great food! The barstaff seemed...

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2Thank Pia Sofie T
DireccionSanFelipe, Director de Relaciones con Clientes at Bahia Principe San Felipe, responded to this review

Dear Pia Sofia, Thanks a lot for posting on TripAdvisor your lived experience at the Bahia Principe,s San Felipe hotel. It is wonderful to know that you had a greate holiday in our hotel and that the A la Carte restaurant fullfiled all your expectations. We hope you will return to the hotel in the near future. Bahia Principe Hotels...

Blackpool, United Kingdom
Reviewed January 10, 2017

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4Thank Jacksef
DireccionSanFelipe, Director de Relaciones con Clientes at Bahia Principe San Felipe, responded to this review

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Junior Suite with Teide View (63)
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Beachfront
  • Breakfast included
  • Room Service
  • Free Parking
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Breakfast included
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Airport Transportation
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Facilities and services 1 pool 1 children's pool Terraces with loungers and sun umbrellas Subtropical garden Towel service (deposit required in reception) BAHIA SPA (additional charge) Sports facilities: gym, tennis court 1 buffet restaurant and 2 a la carte restaurants 3 bars Meeting and convention room Golf courses: Real Club de Golf de Tenerife (20 km from the hotel) - Buenavista Golf (45 km from the hotel). Rooms 261 rooms including 4 types: Standard, Standard with views of the sea or Mount Teide and Junior Suite. Junior Suites are larger than Standard rooms. Room facilities: Queen size, king size or 2 twin beds Air conditioning Fully-equipped bathroom: bath tub with shower, hair dryer Bathroom amenities Satellite TV Direct phone line (additional charge for external calls) Iron and ironing board (available on request) Minibar Safe (additional charge) Sitting room ( Junior Suites) Balcony or terrace Wifi (additional charge) Wake-up call service Children Bahia Scouts Children can enjoy a range of specially-tailored facilities: 1 Children's pool Mini Club with daytime activities for children (4-12years) Evening Mini Disco Balloon twisting or face painting workshops Babysitting service (additional charge and prior booking required) Other services 24 hour medical service (additional charge) Internet in the hotel lobby (additional charge) Postal and fax services Car park (subject to availability) Pharmacy Laundry ... more   less 

Additional Information about Bahia Principe San Felipe

Address: Avenida de Colon, 22. Puerto de la Cruz - Tenerife. Espana, 38400 Puerto de la Cruz, Tenerife, Spain (Formerly H10 San Felipe)
Location: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range: $108 - $192 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Bahia Principe San Felipe 4*
Number of rooms: 260
Reservation Options:
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Also Known As:
Bahia Principe San Felipe Hotel Puerto De La Cruz
San Felipe Hotel
Bahia Principe San Felipe Tenerife/Puerto De La Cruz
Hotel Style:
#1 Top resorts Hotel in Puerto de la Cruz
#2 On the Beach Hotel in Puerto de la Cruz
#2 Spa Hotel in Puerto de la Cruz
#4 Family Hotel in Puerto de la Cruz
#4 Luxury Hotel in Puerto de la Cruz
#6 Romantic Hotel in Puerto de la Cruz
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Questions & Answers

Here's what travelers have asked, with answers from Bahia Principe San Felipe staff and other travelers.
102 questions
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See all questions (102)

Questions? Get answers from Bahia Principe San Felipe staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Fantastic sea views but poolside rooms are sunnier. There is also a separate annexe in the grounds.”
 of 5 bubbles GruffsGran123, 2 weeks ago | Read review
“The XX02 rooms have a nice view of the sea and the town but if you can get a XX01 room for the same price their view is even better.”
  • Cramped, uncomfortable bed
  • In room fridge. Door was broken on ours but it did work
  • bathroom sink
  • table and chairs on the deck
  • toilet and bidet
  • in room safe at an extra charge
  • television and fridge
  • bathtub in the room
 of 5 bubbles KeiP_13, 4 weeks ago | Read review
“First Floor oom and balcony overlooking pool.”
 of 5 bubbles lenshear, Jan 8, 2017 | Read review
“Corner suites are large and sunny”
 of 5 bubbles d0r0thybb, Dec 27, 2016 | Read review
“Avoid room 1707”
 of 5 bubbles tommyolly, Dec 13, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question