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Bahia Principe San Felipe

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Avenida de Colon, 22. Puerto de la Cruz - Tenerife. Espana, 38400 Puerto de la Cruz, Tenerife, Spain (Formerly H10 San Felipe)
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1 room 1 adult
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1,231 Reviews from our TripAdvisor Community

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Bracknell, United Kingdom
Level Contributor
291 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
2 of 5 stars Reviewed yesterday NEW

Firstly the food was every bit as good as previous reviews have said. Lots of choice and different things to eat each day. There were often queues to get in for breakfast and dinner though and the tables were pushed very close together. Other aspects of the hotel were a let down. I emailed prior to arriving to ask for... More 

Helpful?
Thank BackinBracknell
Porthcawl, United Kingdom
Level Contributor
23 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

check in efficient, informative and with a very welcome cold drink after the journey from the airport. additional cost for the safe and wifi, usually free but worth the extra to stay connected and peace of mind, also able to download the Bahia app to make booking for the spa, speciality restaurants and find out what entertainments on offer in... More 

Helpful?
2 Thank ljporthcawl
DireccionSanFelipe, Director de Relaciones Públicas at Bahia Principe San Felipe, responded to this review

Dear Tripadvisor-user, Thank you very much for your extend review on your recent stay with us. We greatly appreciate your detailed discription, which we are sure will be very useful to other travellers. We hope we may welcome you again soon in Bahia Principe Hotels & Resorts, all-inclusive hotels for your holidays in Tenerife Kind regards, Gemma Oosterbaan Bahia Princpe... More 

Birmingham, United Kingdom
Level Contributor
31 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 3 weeks ago

had booked hotel for my 50th birthday and couldnt find fault anywhere the staff were all friendly, went all inclusive and the range of food available breakfast lunch and dinner was great, bit disappointed with the portrofino al a carte restaurant. the room was large and comfortable with a large sunny terracem and booking to come back in nov for... More 

Helpful?
1 Thank paul c
Jesus A, Subdirector at Bahia Principe San Felipe, responded to this review

Dear Paul. Thank you for sharing your great experience in Bahia Principe San Felipe with all Tripadvisor users. Thank you for your nice review regarding your recent stay here in Bahia Principe San Felipe. We´re really happy to see that you´ve spend a lovely holiday here in Tenerife. We´ve taken note about your comment of Portofino Restaurant and we´ll pass... More 

leicestershire
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great position with amazing views of the sea and Mount Teide. Hotel staff were all excellent, No language problems at all. The food was varied and something for everyone. The pool area had plenty of beds and the pool was warm. The pool bar and small cafe was open serving drinks and food during the day. Entertainment was Ok, but... More 

Helpful?
2 Thank lindabarry
Jesus A, Subdirector at Bahia Principe San Felipe, responded to this review

Dear Linda. Thank you so much for your great value regarding your recent stay here with us in Bahia Principe San Felipe. We would like to express our gratitude for these kind words on our hard working and pleasant staff. They are certainly considered a credit to this hotel and we will tell them about your recognition. It would be... More 

Taby, Sweden
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel has the great location: only 50 m from the ocean, Close to Puerto de la Cruz. Nice and relaxed atmosphere. The nice and clean pool area, spa treatments and extraordinary food with the great selection. The fine rooms face the garden with the snow-capped peak of Teide in the background or with the view over the ocean. We... More 

Helpful?
1 Thank Beata-Ka
Jesus A, Subdirector at Bahia Principe San Felipe, responded to this review

Dear Trip Advisor user. Thank you very much for taking the time to write this nice review about your stay with us and share all this information about the Bahia Principe San Felipe with the Tripadvisor user. We hope your words will be usefull for others who are thinking of spending their next holidays with us. We hope you will... More 

Banbridge, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Where do I begin? Our normal destination is Las Americas and Puerts de la Arena in the south. We decided the north of the island might offer something different. And it did not disappoint. Our 40th anniversary needed somewhere special and this hotel and resort do let us down. We booked three weeks in October 2015, expecting to use the... More 

Helpful?
4 Thank 900Divvy
DireccionSanFelipe, Director de Relaciones Públicas at Bahia Principe San Felipe, responded to this review

Dear Trip Advisor user Thank you so much for your great review of your holidays here in Bahia Principe San Felipe. It´s so wonderful to read that we were able to surprise you after having holidays in the south of Tenerife. The San Felipe is not the youngest but with all our love and hard work we´ve créate a wonderful... More 

england
Level Contributor
106 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 210 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

...Entertainment. Entertainment. Entertainment! The hotel is lovely, very well placed, the rooms a decent size and well furnished. the bathrooms well laid out, cleanliness:first class, the staff helpful and attentive, the food fabulous, varied and plentiful - in fact very little to be faulted. I had contacted the hotel by email before we arrived to request a high floor and... More 

Helpful?
5 Thank Gardener01
DireccionSanFelipe, Director de Relaciones Públicas at Bahia Principe San Felipe, responded to this review

Dear Trip Advisor user. Thank you so much for your review regarding your recent stay here in Bahia Principe San Felipe. We´re really happy to read that you´ve enjoyed things like the food, the room cleanliness and our staff, too. Regarding to the animation programm we really understand your regrets and we would like to apologize for not succeed your... More 

London, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed January 3, 2016

This is an impressive, high rise hotel, well situated at the end of the promenade in Puerto de la Cruz. I visited between the 13th and 20th December with a family occupying three rooms-2 double rooms and one suite. The two doubles varied in size one was adequate in size (Room 105), whilst the other (Room 102) was very small.... More 

Helpful?
4 Thank John N
DireccionSanFelipe, Director de Relaciones Públicas at Bahia Principe San Felipe, responded to this review

Dear John, We wish to thank you for your review on your recent stay with us. We are very happy you have had a pleasant family holiday with us. We are grateful for your comments on the restaurant and on our professional staff, comments which we will pass on to them, for the positif feedback of our guests is very... More 

Dundee, United Kingdom
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed January 3, 2016

We had a fabulous holiday here at the Bahia Principe San Felipe! We looked at the reviews before we booked and although they were mixed, decided we liked the look of it so booked and I'm glad we did! I've visited the Bahia Principe Akumal in Mexico so was already familiar with the brand. When we arrived at the hotel,... More 

Helpful?
2 Thank Kerry H
DireccionSanFelipe, Director de Relaciones Públicas at Bahia Principe San Felipe, responded to this review

Dear Kerry, Thank you very much for sharing your holiday experience with others tripadvisor users. We greatly appreciate your detailed review, and your kind words about the entertainer will be passed on to him, for nothing is more motivating than the feedback of our guests. We are happy you have enjoyed your stay and hope we may welcome you for... More 

Milan, Italy
Level Contributor
64 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed January 2, 2016

The hotel is strategically located at about 50 m from the beach (more apt for surfing - if you prefer swimming, you should favor the splendid Playa Jardin) an the sea shore promenade to Santa Cruz's historic center. Rooms are spacious and very clean, and the staff is extremely friendly (unlike in many hotels in continental Spain). The pool area... More 

Helpful?
1 Thank Bernard H
DireccionSanFelipe, Director de Relaciones Públicas at Bahia Principe San Felipe, responded to this review

Dear Bernhard, Thank you very much for your review on your recent stay with us. We are pleased to hear you have enjoyed the excellent location of the hotel, and we are happy you appreciate the staff and the service. We would like to thank you for recommending us to other tripadvisor users and we hope we may welcome you... More 

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