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    Hotel Puerto Palace

    C/. Dr. Celestino Cobiella Zaera, 38400 Puerto de la Cruz, Tenerife, Spain
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    12/4/2017 12/5/2017
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    Savings alert: 10% below average rate

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    $91
    $83
    SAVE $8
    $86
    $83
    Traveler (576)
    Room & Suite (263)
    Pool & Beach (128)
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    Overview
    • Excellent25%
    • Very good55%
    • Average15%
    • Poor3%
    • Terrible2%
    Travelers talk about
    “naturist area” (3 reviews)
    “town centre” (12 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Wheelchair access
    Conference Facilities
    Dry Cleaning
    Tennis Court
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Rooms
    Dec 4Dec 5
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (831)
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    1 - 5 of 165 reviews

    Reviewed 2 weeks ago via mobile

    We didnt stay here but wish we had. Superb looking hotel. We went here every night for drinks and to watch the entertainment. Non residents are welcome and staff are friendly. We asked if we could look around the restaurant and it looked and deserved...More

    Thank David H
    Reviewed 2 weeks ago

    The re-visit of the hotel impressed me almost at all points. With my wife we ​​had a room overlooking the pool and Teide. The room was newly furnished. The bed was almost better than at home. Electrical charging sockets are located conveniently next to the...More

    2  Thank viktor7
    Reviewed October 20, 2017

    Hotel is nice and staff very friendly. Rooms are nice and clean. I stayed at this hotel for a couple of days. On arrival we checked in at reception and given key and directions to room, basic information about breakfast,lunch and dinner, food was nice....More

    1  Thank Troopers4
    Reviewed September 17, 2017

    Stayed here beginning of this month with my partner for 2 weeks half board. Overall, the hotel is very nice. As other reviewers have said, it is tired in places, but overall very clean, tidy and well maintained. The only issue I had was with...More

    1  Thank pbeverley82
    Response from puertopalace, Director General at Hotel Puerto PalaceResponded October 16, 2017

    Dear Clients, First of all, I would like to thank you very much for having taken the time to inform us about your experience in Hotel Puerto Palace. Your satisfaction is our main priority so I am very pleased to know that we have satisfied...More

    Reviewed August 30, 2017

    a very good hotel the rooms are very good we had room 347 very quiet as we asked for at the reception the food was good but dont take drinks included at 31 euros per person for the week big rip off 1euro 90 a...More

    Thank Richard P
    Response from puertopalace, Director General at Hotel Puerto PalaceResponded September 1, 2017

    Dear Clients, First of all, I would like to thank you very much, for having taken the time to inform us about your experience in Hotel Puerto Palace. Your satisfaction is our main priority so I am very pleased to know that we have satisfied...More

    Apartamentos Casablanca
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    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Free Internet
    • Free Parking
    • Bar/Lounge
    • Room Service
    • Hotel Amenities
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Room Service
    • Concierge
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Tennis Court
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • $77 - $112 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #9 Luxury Hotel in Puerto de la Cruz
    • #10 Family Hotel in Puerto de la Cruz
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 290
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Priceline, Expedia, Hotels.com, Hotwire, Orbitz, Cancelon, Travelocity, HotelQuickly, TripOnline SA and Cheap Tickets so you can book your Hotel Puerto Palace reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Spain >
    • Canary Islands >
    • Tenerife >
    • Puerto de la Cruz
    • Also Known As
    • Puerto Palace De La Cruz ,
    • Hotel Puerto Palace Tenerife/Puerto De La Cruz
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    Traveler (576)
    Room & Suite (263)
    Pool & Beach (128)
    Dining (56)
    Hotel & Grounds (409)
    Bathroom (19)
    Family and Play Areas (14)
    Business Center & Event Rooms (2)
    Nearby
    Sponsored by:
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    Ask a question
    Questions & Answers
    Gillian S
    October 22, 2017|
    AnswerShow all 3 answers
    Response from itsnoemis | Reviewed this property |
    I haven't been to Puerto de la Cruz during Christmas holiday so I'm not sure how many bars and restaurants are open at the time. And I think the hotel restaurant was open until 10pm, but I'm not 100% sure now. Sorry I... More
    1
    Vote
    Gillian S
    July 15, 2017|
    AnswerShow all 2 answers
    Response from Normanta | Reviewed this property |
    Yes, gated area on the roof. Use your room card to gain access. When I stayed, it was mainly ladies using the area - focused on getting their all-over tans so it was very quiet up there. There were a few couples. Small... More
    1
    Vote
    Room Tips
    "the rooms in midle sector are the best - pool and Teide view"
    Read review
    "Be aware this hotel is on top of a VERY steep hill."
    Read review
    "The room facing pool was one which we opted"
    Read review
    "every room has ants and mould. First or 5th floor. Stay in another hotel."
    Read review
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