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Hotel Botanico & The Oriental Spa Garden

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Hotel Botanico & The Oriental Spa Garden
Hotel Botanico & The Oriental Spa Garden
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1,424 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Botanico & The Oriental Spa Garden
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Showing 879: English reviews
Barnet, United Kingdom
Reviewed 2 weeks ago

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Helpful?
Thank drm659
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Chester, United Kingdom
Reviewed 2 weeks ago

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Thank philipmK9870RE
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

challenger08
Reviewed 3 weeks ago

We stayed here for a week in September. Our first time in the north of Tenerife - noticeably greener and more lush than the more arid southern part of the island. The weather is a little cooler and more cloudy that on the coast, but we still has plenty of sun. The Hotel Botanico is located near to Mount Tiede...

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Thank challenger08
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Guest, Thank you for choosing The Botánico Hotel for your holiday and for the time taken to let us know about your recent experience through TripAdvisor. It is always wonderful to read such positive feedback, which serves as a great motivator to our team. It shows them that their passion and efforts to provide exceptional experiences are appreciated by...

Torslanda
Reviewed 3 weeks ago

Me and my husband travel relatively often ad we have stayed on many good/very good hotels but hotel Botanico was really outstanding!!! Fantastic staff with so very nice and harmonic way of treating both guests and their colleagues. Out room with a view over the ocean was perfect, food was perfect -- i.e. everything was perfect:-) :-)

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Helpful?
Thank Ulla-Carin
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

dear Guest, Firstly thank you for choosing Hotel Botánico & The Oriental Spa Garden and for sharing your feedback with the travelers of TripAdvisor. We are truly delighted to know that you have enjoyed an overall pleasant stay with us and that you have appreciated our hotel’s location and facilities created for you to experience unforgettable moments during your stay...

London, United Kingdom
Reviewed 3 weeks ago

The Hotel Botánico is a high-class hotel but one which has failed either to escape or to embrace its mid-century heritage. A braver owner might have paid homage to the building's 1970s brutalist architecture but a series of make-overs have sought - unsuccessfully - to disguise its roots, whether with its incongruous oriental theme or a bulk-buy of rattan restaurant...

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Thank NJTUK
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Guest, Thank you for taking the time to leave your comments and opinions about your stay in our hotel. We are very sorry, for the problems that the decoration is not to your liking, we are a classic hotel with a very personal and friendly style and we distance ourselves from the impersonal styles that can be found in...

kaunas
Reviewed 3 weeks ago

It is nice stylish hotel. I stayed in excellent room with view into the garden and pool area. Service was good and all the staff was very pleasant. I received the small gift and bottle of champagne from the hotel staff for my birthday. But the food in restaurants was overpriced and nothing "special". Furniture in the restaurants and bars...

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Thank vestute
Hotel B, Community Manager at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, Thank you for taking the time to leave your comments and opinions about your stay in our hotel. The majority of our clients who choose to stay with us for a relaxing break leave very positive feedback, and for this reason we are sorry to hear that your expectations were not met on this occasion. Our restaurants is...

Reviewed 3 weeks ago via mobile

This is the first time I've ever left a negative review, but I was left angry & frustrated by our experience at Hotel Botanico. We specifically chose this hotel for its indoor pool; having visited Tenerife at Christmas before, we knew that it might be too cold to swim outside even in a heated pool. The main thin out kids...

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5Thank LondonECJ
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, we are very sorry for not having met your expectations. Please believe me that we usually offer a very high quality service, which is one of the most appreciated services of the hotel and a strong reason for the innumerable compliments that we receive daily and supported by the many regular guests that chose our hotel as the...

Edinburgh, United Kingdom
Reviewed 4 weeks ago via mobile

The best Hotel in Puerto de la Cruz. Toiletries are superb even a box of Tissues are provided. Bottles of water provided. Breakfasts are remarkable - better than Gleneagles! Any requests are dealt with very quickly: Was cold in my room and heater provided, WIFI Signal iffy and a router was provided in my room... Astonishing.! Supermarket within short walking...

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Thank Djoerk
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Mr. Djoerk, We would like to thank you for your comments on this tripadvisor´s website and to let us know your feedback regarding your recent second stay in The Botánico Hotel . We are happy that you relished the friendliness of the staff, the service that cannot be faulted, the well laid buffet, and we are pleased to conclude...

Reviewed 5 weeks ago

I Was totally astounded ...... i am staying at the Hotel and had been here for 3 days on my check in there was a admin error that meant that i was booked in to THE AMBASSADOR SUITE with 1 person then a delux double for 2 Asked at that point if we could swap as my son was on...

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6Thank Gary Z
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Mr. Zink, We respect and are very thankful for our guests feedback, but believe that the information provided on this platforms must be accurate. We would therefore like to clarify some of the points mentioned on your review. You were informed upon arrival that your reservation was incorrect as the Ambassador Suite had been booked for one person and...

Paris, France
Reviewed December 17, 2016 via mobile

The hotel is nice as compared to what you can find in Puerto. The garden, the palm trees and the asian style make the hotel very pleasant. However our stay was not as comfortable as expected : -noise during the day from construction work on one of the terrasses and from wood cutting -i'm allergic to dust mite and had...

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2Thank Penny W
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Mrs. Penny W, Firstly thank you for choosing Hotel Botánico & The Oriental Spa Garden and for sharing your feedback with the travelers of TripAdvisor. Please accept our apologies for the nuisances. Unfortunately we had a broken pipe that had to be repaired urgently in order to avoid major damages. The works could not be postponed and they have...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
GreenLeadersSilver level
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Our hotel and spa, located in Puerto de la Cruz in Tenerife, is one of the most prestigious 5 star luxury hotels in the Canary Islands. Being the only official 5 star hotel “Gran Lujo”, we offer an elegant and tranquil atmosphere. In 1998 Hotel Botanico was the first hotel in the Canaries that became a member of the luxury hotel group "The Leading Hotels of The World". Classical in style, there is a timeless grace throughout our hotel, which we carefully maintain through ongoing investment programmes. We offer a variety of luxury accommodation combined with high-class restaurants and leisure facilities, including the award-winning Oriental Spa Garden for total relaxation. Enjoy from your room or suite the extraordinary views of the Atlantic or the Orotava Valley and Mount Teide. Experience the warm culture in this authentic part of Tenerife, combined with one of the most privileged climates in the world. Immerse yourself in the incredible nature, play a round of golf or just relax on the spectacular volcanic beaches. ... more   less 

Additional Information about Hotel Botanico & The Oriental Spa Garden

Address: Avenida Richard J Yeoward 1, 38400 Puerto de la Cruz, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range: $170 - $392 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Botanico & The Oriental Spa Garden 5*
Number of rooms: 252
Reservation Options:
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Also Known As:
Hotel Botanico And The Oriental Spa Garden
Botanico Hotel
Hotel Botanico Tenerife
Hotel Botanico & The Oriental Spa Garden Tenerife/Puerto De La Cruz
Hotel Style:
#1 Romantic Hotel in Puerto de la Cruz
#1 Spa Hotel in Puerto de la Cruz
#1 Family Hotel in Puerto de la Cruz
#2 Green Hotel in Puerto de la Cruz
#2 Luxury Hotel in Puerto de la Cruz
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Botanico & The Oriental Spa Garden staff and other travelers.
67 questions
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Questions? Get answers from Hotel Botanico & The Oriental Spa Garden staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Choose a room overlooking the pool or El Teide for a quieter room.”
 of 5 bubbles DLewisHarrison, 4 days ago | Read review
“Rooms overlooking the sea and putting green are very quiet”
 of 5 bubbles P9994VZrichardl, 5 days ago | Read review
“Would just like stronger light especially for applying makeup. Shower could have been stronger.”
 of 5 bubbles drm659, 2 weeks ago | Read review
“Floors 3 and 4 with ocean view”
 of 5 bubbles Ulla-Carin, 3 weeks ago | Read review
“all rooms are quite.”
 of 5 bubbles vestute, 3 weeks ago | Read review
5 of 5
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