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Hotel Botanico & The Oriental Spa Garden

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Hotel Botanico & The Oriental Spa Garden
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1,273 Reviews from our TripAdvisor Community

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Showing 793: English reviews
Birmingham, United Kingdom
Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed yesterday NEW

Lovely hotel , very old building with charm. The spa is excellent. Located top of a hill but lovely walk into town coming back is a bit harder best to get taxi. The seafront is awesome with a great square make sure you get some gelato. The room is spacious with a great view

Helpful?
Thank asim178
London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Such a luxurious hotel for a family trip - we are considering returning for our mini moon without the children so we can go to the Oriental Spa together. The kids club looked good but not geared for slightly older children (we have a 5 and an 11 year old) so we weren't able to go to the spa together.... More 

Helpful?
Thank Princessneeny
County Durham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We have stayed in most of the 5 star hotels on Tenerife but this is by far the best. We spent our wedding anniversary here and were well looked after. Top marks for the staff, accommodation, the quality of the food in the restaurants, the gardens and the spa.We will certainly be visiting again. A special thanks to Pino and... More 

Helpful?
2 Thank DurhamDevil
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear DurhamDevil, It was wonderful having you as our guest and thank you for the brilliant review! Once again thank you for choosing Hotel Botánico & The Oriental Spa Garden. We are very glad to know your experience with us was wonderful and that you think we are the best 5 star hotel in Tenerife. Awaiting for you once again... More 

North England
Level Contributor
3 reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

I cannot rate this hotel high enough. We have had 8 days of absolute bliss. The rooms are cleaned to a high standard, the breakfasts are amazing offering everything you can possibly imagine from a chocolate fountain to champagne and the Spa is relaxing. An absolute gem of a place. All the staff are extremely helpful, nothing is too much... More 

Helpful?
Thank jgsmcartwright
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, Thank you very much for your kind contribution. We are delighted you and your family had an excellent experience at our hotel till your tittle as "The most relaxing holiday... ever!", this is the best award for us. Your feedback stimulates and helps us improve our service and quality standards. It would be a pleasure to see you... More 

York, United Kingdom
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

Friendly helpful staff who can't do enough for you. Outstanding food - particularly if you choose the half-board option. Italian and breakfasts especially good. Spa and sports facilities first rate. Ignore other comments about "time-warp" and "dated decor". Class is timeless. Would definitely recommend and return.

Helpful?
Thank Old-Yorkshireman2014
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Guest, Firstly thank you for choosing Hotel Botánico & The Oriental Spa Garden and for sharing your feedback with the travelers of TripAdvisor. We are truly delighted to know that you have enjoyed an overall pleasant stay with us and that you have appreciated our hotel’s decor and facilities created for you to experience unforgettable moments during your stay... More 

Lancaster, United Kingdom
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

As usual we prevaricated about where to holiday this year and ended up with a choice of a med cruise or the Hotel Botanical. So happy we chose the Botanical. Two of our number (family of four) are so white they make Caspar the Ghost seem positively sunbaked! With this in mind we decided the north of Tenerife would suit... More 

Helpful?
Thank Apollobarr
Bristol
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Spa Facility/ Pool: 5 Star. Very relaxing and adult only (over 16) which is more than welcome, especially if you are travelling as a couple. No kids Yay!!! For me, the majority of guests walking around in white dressing gowns and white slippers in + 30 degree temperatures was a tad disconcerting. All treatments, massages etc. are available but quite... More 

Helpful?
Thank Adrian N
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Adrian N, Thank you for taking the time to leave your comments and opinions about your stay in our hotel. The majority of our clients who choose to stay with us for a relaxing break leave very positive feedback, and for this reason we are sorry to hear that your expectations were not met on this occasion. We do... More 

Level Contributor
5 reviews
5 of 5 stars Reviewed 1 week ago

From initial contact with the hotel requesting adjoining rooms to checkout, the service received from this grand hotel was exceptional. We opted for a half board basis and loved all the restaurants and found the quality and variety of food to be excellent . The gardens are beautiful and the spa was an added bonus . It is a long... More 

Helpful?
Thank Amanda C
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Amanda C, Thank you very much for your kind contribution. We are delighted you and your family had an excellent experience at our hotel and the special activities like Loro parque and Siam Park. Your feedback stimulates and helps us improve our service and quality standards. It would be a pleasure to see you again at our hotel enjoying... More 

London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Just back from a week at the beautiful Hotel Botanico and Oriental Spa Garden. All staff were professional and friendly. They could not do enough to make sure your stay is as pleasant as possible. Stunning gardens with lakes of koi carp and black swans. Rooms and all areas were extremely clean and well kept. The Spa was the best... More 

Helpful?
1 Thank KittyKat91
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear KittyKat91, Thank you for sharing your great experience in Botánico & The Oriental Spa Garden with all Tripadvisor users. We are delighted to hear that you will definitely be back as you find the hotel excellent as " the best hotel I have stayed". It would be fantastic to welcome you again at Botánico & The oriental Spa Garden.... More 

Northamptonshire, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

What a wonderful fabulous holiday and experience at this beautiful hotel. IT far outlived my expectations. THe hotel itself was spotlessly clean, beautifully decorated and we were treated like royalty. At least that's how it felt. Nothing was too much trouble for the staff and any request we had was dealt with immediately. Never before have I been to a... More 

Helpful?
Thank janestephens33
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Guest, Thank you very much for your very motivating support and kind words. Your comfort and well being is our most important aim and is therefore a great satisfaction for us to ascertain, everything has been to your liking and that you enjoyed your holiday with us. Thank you very much also for sharing your experience on Tripadvisor so... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Free Breakfast
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Free Breakfast
  • Babysitting
Official Description (provided by the hotel)
Our hotel and spa, located in Puerto de la Cruz in Tenerife, is one of the most prestigious 5 star luxury hotels in the Canary Islands. Being the only official 5 star hotel “Gran Lujo”, we offer an elegant and tranquil atmosphere. In 1998 Hotel Botanico was the first hotel in the Canaries that became a member of the luxury hotel group "The Leading Hotels of The World". Classical in style, there is a timeless grace throughout our hotel, which we carefully maintain through ongoing investment programmes. We offer a variety of luxury accommodation combined with high-class restaurants and leisure facilities, including the award-winning Oriental Spa Garden for total relaxation. Enjoy from your room or suite the extraordinary views of the Atlantic or the Orotava Valley and Mount Teide. Experience the warm culture in this authentic part of Tenerife, combined with one of the most privileged climates in the world. Immerse yourself in the incredible nature, play a round of golf or just relax on the spectacular volcanic beaches. ... more   less 

Additional Information about Hotel Botanico & The Oriental Spa Garden

Address: Avenida Richard J Yeoward 1, 38400 Puerto de la Cruz, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range: $174 - $512 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Botanico & The Oriental Spa Garden 5*
Number of rooms: 252
Reservation Options:
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Also Known As:
Hotel Botanico And The Oriental Spa Garden
Botanico Hotel
Hotel Botanico Tenerife
Hotel Botanico & The Oriental Spa Garden Tenerife/Puerto De La Cruz
Hotel Style:
#1 Romantic Hotel in Puerto de la Cruz
#1 Spa Hotel in Puerto de la Cruz
#1 Family Hotel in Puerto de la Cruz
#2 Green Hotel in Puerto de la Cruz
#2 Luxury Hotel in Puerto de la Cruz
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