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Hotel Botanico & The Oriental Spa Garden

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Hotel Botanico & The Oriental Spa Garden
Hotel Botanico & The Oriental Spa Garden
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1,494 Reviews from our TripAdvisor Community

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Showing 917: English reviews
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Henley on Thames
Reviewed 6 days ago NEW

We stayed here for a week at the end of January when the grey skies of England got too much for us and a quick fix of winter sun was needed. The hotel is about as far away from the airport as you can get on Tenerife - about an hour's drive - so the transfer included by booking through...

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Helpful?
Thank Freeman1948
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Freeman 1948, Thank you for your kind review. We sincerely value our guests and pride ourselves on authentic hospitality, aiming to provide a special experience for each and every visitor, we are glad to hear that this was your case. We are pleased to know that you have enjoyed al our services and facilities in special the gardens and...

Taunton, United Kingdom
Reviewed 6 days ago NEW

I stayed in this hotel as an overnight stop for work. The whole place is very plush. Extremely clean, excellent staff and food. We were looked after very well and had everything we needed, including a lovely fluffy bathrobe and slippers! Continental breakfast delivered to the room, as we had to leave early, was a bit bread heavy and slightly...

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Helpful?
Thank Melanie Q
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Melanie Q, Thank you very much for choice The Botánico Hotel as you place as an overnight stop for work, It was a huge pleasure to know you have enjoyed our cleaners , the staff service and our food, that all is our satisfaction. We are looking forward to welcoming you back on your second visit for a real...

Southampton, United Kingdom
Reviewed 1 week ago NEWvia mobile

There are many positives about the Botanico: the gardens are lovely and well kept; the staff are outstandingly helpful and welcoming; the room was perfectly ok. We were a bit disappointed with the restaurant (La Parrilla), which served boring Euro-food and which was really not worth the price. I would like to see a variety of fresh foods with a...

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Helpful?
Thank chemistatlarge
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Guest, It is such a pleasure to read your highly complimentary review. Thank you for taking the time to share your experience with other TripAdvisor users. We are delighted to read of what a lovely stay you enjoyed and have taken enormous pride in sharing your compliments with our team. We look forward to welcoming you back home on...

Reviewed 1 week ago NEWvia mobile

I rarely write reviews but feel I must in this case. This is the most wonderful hotel with the most friendly helpful staff I have ever visited , and I have visited a few! The Spa is wonderful , just sit relax around the pool or visit the indoor spa and try the treatment rooms. It is super clean and...

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Helpful?
Thank Dave F
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Mr. Dave F, Thank you for choosing Hotel Botánico & The Oriental Spa Garden for your holiday and for the time taken to let us know about your recent experience through TripAdvisor. It is always wonderful to read such positive feedback, which serves as a great motivator to our team. It shows them that their passion and efforts to...

Kingston-upon-Hull, United Kingdom
Reviewed 1 week ago

Sorry a late review, but better late than never as this hotel rates a mention. I visited the resort in October 2016 with some girl friends for a 'girly' week away. The hotel was recommended by a friend and it certainly lived up to expectations. The open/reception areas are beautiful and immaculately kept, bedrooms although a little small were well...

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Thank vronid2016
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear vronid2016, Thank you for choosing Hotel Botánico & The Oriental Spa Garden for your holiday and for the time taken to let us know about your recent experience through TripAdvisor. It is always wonderful to read such positive feedback, which serves as a great motivator to our team. It shows them that their passion and efforts to provide exceptional...

midlands
Reviewed 1 week ago

booked the ambassador suite which was faultless. the service here was fantastic,But it was the food that let it down.Portions in all the three restaurants were abysmal. The hotel,.though fantastic is starting to feel a little jaded and unloved.Nowhere more so than in the restaurants,particularly the Italian one.artex and mirrored ceilings? after paying such a price it was disappointing to...

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Helpful?
Thank MidlandsBigreg
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Mr MindlandsBigreg, Thank you very much for taking the time to review us in TripAdvisor. Your suggestions are very important to us, we are very sorry, for the problems with the food. Your suggestions and comments will be taken into account in our hotel. We look forward to seeing you again. Yours sincerely, Gustavo Escobar Hotel Manager

Nottinghamshire, United Kingdom
Reviewed 1 week ago

We ended up here by default due to tripadvisor over booking our original accommodation. The hotel was very impressive on arrival and the flow of check in was brilliant. (However the ever present photo's of President Assad in the foyer and downstairs gents toilet were a little off putting!) We stayed in an ambassador suite which was lovely, please beadvised...

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Thank colleen p
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guests, we would like to highlight that we very much praise and respect the opinions of all our guests and are deeply thankfull for your feedback and for taking the time to share your experience with us and other users. On this occasion we feel however that we must clarify some of the information mentioned on this review which...

Worcester, United Kingdom
Reviewed 1 week ago

This hotel is well worth its 5 star rating. The rooms, public areas, and facilities are truly outstanding. But it is the staff that make this hotel a great place to stay. There is a choice of 3 restaurants Italian. Spanish and Oriental we tried them all and felt that the Italian, run superbly by Suzanne, was the best, I...

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1Thank Nicholas001
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Nicholas001, Thank you for your preference in selecting Hotel Botánico & The Oriental Spa Garden for your holiday and for sharing your detailed review through TripAdvisor. It is a great pleasure to know that we were able to meet your expectations, as our guests’ satisfaction is our most important goal. We are glad to read that our Spa, exclusive...

Windermere, United Kingdom
Reviewed 1 week ago

decided to have a break in Tenerife not long haul & warmish weather in febuary! our stay at the hotel botanica a spacious calm luxury hotel in puerta de la crux was superb, large comfortable room with balcony overlooking the botanical gardens, fab buffet breakfasts. helpful effiecent staff at all times. great food at the oriental restaurant in the hotel,...

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Helpful?
Thank jeanne s
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear jeanne s, Firstly thank you for choosing Hotel Botánico & The Oriental Spa Garden and for sharing your feedback with the travelers of TripAdvisor. We are truly delighted to know that you have enjoyed an overall pleasant stay with us and that you have appreciated our breakfast buffet, the rooms, the Oriental Restaurant and facilities created for you to...

belfast
Reviewed 1 week ago

We are just back from our stay at the Botanico and where do I even start it was just fabulous from start to finish, all the staff where so polite and could not do enough to insure our stay was perfect the guys in the bar Denis & Carlos were excellent at their job going out of their way to...

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Thank BelfastFlo
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, Thank you very much for your review. Our goal is to deliver the best service to our guests so they can experience a wonderful and unforgettable experience. We are pleased to know that you have enjoyed our breakfast buffet and in special our Spa. We are pleased to know that you have Has a little present for your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
GreenLeadersSilver level
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Our hotel and spa, located in Puerto de la Cruz in Tenerife, is one of the most prestigious 5 star luxury hotels in the Canary Islands. Being the only official 5 star hotel “Gran Lujo”, we offer an elegant and tranquil atmosphere. In 1998 Hotel Botanico was the first hotel in the Canaries that became a member of the luxury hotel group "The Leading Hotels of The World". Classical in style, there is a timeless grace throughout our hotel, which we carefully maintain through ongoing investment programmes. We offer a variety of luxury accommodation combined with high-class restaurants and leisure facilities, including the award-winning Oriental Spa Garden for total relaxation. Enjoy from your room or suite the extraordinary views of the Atlantic or the Orotava Valley and Mount Teide. Experience the warm culture in this authentic part of Tenerife, combined with one of the most privileged climates in the world. Immerse yourself in the incredible nature, play a round of golf or just relax on the spectacular volcanic beaches. ... more   less 

Additional Information about Hotel Botanico & The Oriental Spa Garden

Address: Avenida Richard J Yeoward 1, 38400 Puerto de la Cruz, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range: $166 - $412 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Botanico & The Oriental Spa Garden 5*
Number of rooms: 252
Reservation Options:
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Also Known As:
Hotel Botanico And The Oriental Spa Garden
Botanico Hotel
Hotel Botanico Tenerife
Hotel Botanico & The Oriental Spa Garden Tenerife/Puerto De La Cruz
Hotel Style:
#1 Spa Hotel in Puerto de la Cruz
#1 Romantic Hotel in Puerto de la Cruz
#1 Family Hotel in Puerto de la Cruz
#2 Luxury Hotel in Puerto de la Cruz
#2 Green Hotel in Puerto de la Cruz
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Botanico & The Oriental Spa Garden staff and other travelers.
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Questions? Get answers from Hotel Botanico & The Oriental Spa Garden staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Probably best on the south side in the winter and the north in the summer.”
  • view from our room on the lowest floor
 of 5 bubbles Freeman1948, 6 days ago | Read review
“don't bother with a sea view.its just a thin blue strip in the distance.”
 of 5 bubbles MidlandsBigreg, 1 week ago | Read review
“Don't bother paying for a sea view, with the weather system and how far back it is set from the sea there is no point.”
 of 5 bubbles colleenp361, 1 week ago | Read review
“1 to 4 floors deluxe rooms good to be overlooking the gardens”
 of 5 bubbles 960jeannes, 1 week ago | Read review
“Our room number was 335 which was interconnecting with our daughters 14 & 16 it also had a lovely sea view and view of the p green.”
 of 5 bubbles BelfastFlo, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question