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Hotel Botanico & The Oriental Spa Garden

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Avenida Richard J Yeoward 1, 38400 Puerto de la Cruz, Tenerife Spain
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
$216
$192
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Traveler (1772)
360
Panoramas (44)
Room & Suite (710)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 01/11/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Botanico & The Oriental Spa Garden
Updated 01/11/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 81 hotels in Puerto de la Cruz
Location
Cleanliness
Service
Value
2020 Travelers' Choice Best of the Best
GreenLeaders Silver level
Our hotel and spa, located in Puerto de la Cruz in Tenerife, is one of the most prestigious 5 star luxury hotels in the Canary Islands. Being the only official 5 star hotel “Gran Lujo”, we offer an elegant and tranquil atmosphere. In 1998 Hotel Botanico was the first hotel in the Canaries that became a member of the luxury hotel group "The Leading Hotels of The World". Classical in style, there is a timeless grace throughout our hotel, which we carefully maintain through ongoing investment programmes. We offer a variety of luxury accommodation combined with high-class restaurants and leisure facilities, including the award-winning Oriental Spa Garden for total relaxation. Enjoy from your room or suite the extraordinary views of the Atlantic or the Orotava Valley and Mount Teide. Experience the warm culture in this authentic part of Tenerife, combined with one of the most privileged climates in the world. Immerse yourself in the incredible nature, play a round of golf or just relax on the spectacular volcanic beaches.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Bicycle rental
Boating
Babysitting
Electric vehicle charging station
Valet parking
Wifi
Hot tub
Pool / beach towels
Adult pool
Indoor pool
Outdoor pool
Heated pool
Yoga classes
Yoga room
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary welcome drink
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Poolside bar
Diving
Hiking
Horseback riding
Mini golf
Tennis court
Windsurfing
Archery offsite
Bicycle tours
Billiards
Evening entertainment
Fishing
Table tennis
Video game console
Books, DVDs, music for children
Children's television networks
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Highchairs available
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Hot spring bath
Makeup services
Manicure
Massage
Massage chair
Neck massage
Pedicure
Salon
Solarium
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Shops
Sun deck
Sun umbrellas
Butler service
Umbrella
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Soundproof rooms
Bathrobes
Air conditioning
Desk
Minibar
Flatscreen TV
Sofa bed
Bidet
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Laptop safe
Refrigerator
Walk-in shower
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Ocean view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Classic
Languages Spoken
English, French, Russian, Spanish and 4 more

Location

Full view
83Good for walkers
Grade: 83 out of 100
54Restaurantswithin 0.3 miles
5Attractionswithin 0.3 miles
2,086Reviews124Q+A100Room tips
Traveler rating
  • 1,633
  • 311
  • 93
  • 26
  • 23
Time of year
Traveler type
Language
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  • English
Popular mentions
Passport549477 wrote a review Apr 2020
5 contributions6 helpful votes
I went there for a weekend in February before all this Coronavirus. I am just in need to a spa weekend to de-stress. I love the old colonial feel, tea coming in a proper tea pot with china cup and saucer.
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Date of stay: February 2020
Rooms
Service
Sleep Quality
2 Helpful votes
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Response from Gustavo Escobar, Director General at Hotel Botanico & The Oriental Spa Garden
Responded May 22, 2020
Dear Passport549477, Thank you for taking the time to leave your feedback following your recently stay at The botánico Hotel. Following our philosophy, we continue to work so that we can meet again as soon as possible and ensure you a future full of moments of happiness and serenity. Your continued support is very much appreciated. Kind regards, Gustavo Escobar Hotel Manager
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giora53 wrote a review Apr 2020
Rehovot, Israel204 contributions86 helpful votes
when me and my wife checked in one could feel a relaxing atmosphere all around. the hotel has ts own parking place, room was great and comfortable , WiFi OK, breakfast was great, area around is so beautiful and the spa and pool are was really nice. Outside of the Hotel there are several restaurants that may be chosen if one would like to find various atmosphere.
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Date of stay: February 2020
Value
Location
Service
3 Helpful votes
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Response from Gustavo Escobar, Director General at Hotel Botanico & The Oriental Spa Garden
Responded Apr 23, 2020
Dear giora53, It is such a pleasure to read your highly complimentary review. Thank you for taking the time to share your experience with other TripAdvisor users. We are delighted to read of what a lovely stay you enjoyed and have taken enormous pride in sharing your compliments with our team. Yours sincerely, Gustavo Escobar Hotel Manager
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skiNebraska wrote a review Mar 2020
Kearney, Nebraska1,559 contributions337 helpful votes
The location is great for walkers, as the town/beach are all downhill. The grounds are spectacular and the food is very good. The staff switches from Spanish to German to English in a sentence. The recommendations for tours was good, but ask for Claudio, he’s the best.
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Date of stay: March 2020Trip type: Traveled as a couple
3 Helpful votes
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Response from Gustavo Escobar, Director General at Hotel Botanico & The Oriental Spa Garden
Responded Mar 18, 2020
Dear skiNebraska, Firstly thank you for choosing Hotel Botánico & The Oriental Spa Garden and for sharing your feedback with the travelers of TripAdvisor. We are truly delighted to know that you have enjoyed an overall pleasant stay with us and that you have appreciated our hotel’s location and facilities created for you to experience unforgettable moments during your stay with us. It would be a pleasure to receive you back in the near future to enjoy another relaxing holiday with us. Best regards, Gustavo Escobar Hotel Manager
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Nadja Zh wrote a review Mar 2020
6 contributions7 helpful votes
+ I booked this hotel for my parents for a 4-day weekend trip in the beginning of February. I was worried about the weather at this time but it was perfect and they loved the hotel. The service is amazing! As I wanted to ensure the best stay for them I also called the hotel and asked for Champagne and room decorations. As I do not have a credit card they nonetheless put the champagne in the room for free and decorated it with rose petals and chocolates. So nice!! + The spa and pool area is amazing and my parents have never had this good of a breakfast buffet! So glad I went with this hotel. - The only thing they criticized was the fact that the spa closes at 8 PM already. Otherwise everything was perfect!
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Date of stay: February 2020
Location
Service
Sleep Quality
Room Tip: Sea view was great!
See more room tips
2 Helpful votes
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Response from Gustavo Escobar, Director General at Hotel Botanico & The Oriental Spa Garden
Responded Mar 18, 2020
Dear NadjaZhe, Thank you very much for your review. Our goal is to deliver the best service to our guests so they can experience a wonderful and unforgettable experience. We are pleased to know that your parents have lived with us an special birthday day. We are willing to welcome them next year also for their birthday. Kind regards, Gustavo Escobar Hotel Manager
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Pompey666 wrote a review Mar 2020
Houston, Texas170 contributions164 helpful votes
Room comfortable with a nice south facing balcony. Beautiful gardens to explore with the wildlife to watch. Both the Italian and Asian restaurants were top class and worth getting dressed up for. Breakfast was a treat especially the omelettes from chef Marco. Really enjoyed the valentines night in the Orient. Plenty of other restaurants in walking distance to make a change. Customer service is special from ALL the team!
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Date of stay: February 2020
Location
Cleanliness
Service
4 Helpful votes
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Response from Gustavo Escobar, Director General at Hotel Botanico & The Oriental Spa Garden
Responded Mar 18, 2020
Dear Pompey666, Thank you very much for your kind contribution. We are delighted you and your partner had an excellent experience at our hotel even in the special date as Velentine's Day. We are glad to know you have a comfortable balcony room and the you have enjoyed the gardens, the breakfast buffet and the Oriental Restaurant. Your feedback stimulates and helps us improve our service and quality standards. It would be a pleasure to see you again at our hotel enjoying our services. Best regards, Gustavo Escobar Hotel Manager
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Previous
PRICE RANGE
$192 - $434 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel botanico and the oriental spa garden, botanico hotel, hotel botanico tenerife
LOCATION
SpainCanary IslandsTenerifePuerto de la Cruz
NUMBER OF ROOMS
252
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Frequently Asked Questions about Hotel Botanico & The Oriental Spa Garden
Which popular attractions are close to Hotel Botanico & The Oriental Spa Garden?
Nearby attractions include Botanical Gardens (Jardin Botanico) (0.1 miles), Jardin Aquatico (0.2 miles), and Tenerife FunBall (0.2 miles).
What are some of the property amenities at Hotel Botanico & The Oriental Spa Garden?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Hotel Botanico & The Oriental Spa Garden?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Botanico & The Oriental Spa Garden?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Botanico & The Oriental Spa Garden?
Yes, free parking, secured parking, and street parking are available to guests.
What are some restaurants close to Hotel Botanico & The Oriental Spa Garden?
Conveniently located restaurants include Edelweiss, Restaurante Oliva, and Delhi Darbar.
Are there opportunities to exercise at Hotel Botanico & The Oriental Spa Garden?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Hotel Botanico & The Oriental Spa Garden have an airport shuttle?
Yes, Hotel Botanico & The Oriental Spa Garden offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Botanico & The Oriental Spa Garden?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Botanico & The Oriental Spa Garden offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Botanico & The Oriental Spa Garden?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Russian, and Portuguese.