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Hotel Botanico & The Oriental Spa Garden

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Hotel Botanico & The Oriental Spa Garden
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1,311 Reviews from our TripAdvisor Community

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Showing 815: English reviews
Leeds, United Kingdom
Level Contributor
5 reviews
5 of 5 stars Reviewed 5 days ago NEW

From the moment we arrived we were greeted with a fruit cocktail, shown our wonderful room and made very welcome. In the first few minutes we found every aspect so relaxing and stress free. The hotel staff were just so wonderful that we gave up trying to remember names and can only say that ALL of them helped make our... More 

Helpful?
Thank yorkshirelass5004
Paris
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Excellent handling & organisation by Helena at reservations Bit slow but good check in Excellent valet & porter service Excellent rooms Excellent housekeeping Excellent food Excellent service Overall excellent for a reasonable price Overall excellent we'll be back

Helpful?
Thank Rehza
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Rehza, Thank you for sharing your great experience in The Botánico Hotel with all Tripadvisor users. We are delighted to hear that you will definitely be back as you find the hotel excellent with a wonderful rooms, housekeeping and food. It would be fantastic to welcome you again at The Botánico Hotel. Best Regards, Gustavo Escobar Hotel Manager More 

Orlando, Florida
Level Contributor
9 reviews
5 of 5 stars Reviewed 6 days ago NEW

This is the second time we have stayed at the hotel and the place is outstanding. The staff throughout are exceptional and dealt with all our requests in a friendly manner even from the requests we made by email before we had visited the hotel. The breakfast cannot be faulted in terms of quality or range of options. Simply outstanding.... More 

Helpful?
Thank collsee
Hoboken, Belgium
Level Contributor
3 reviews
5 of 5 stars Reviewed 6 days ago NEW

All the stafmembers were extremely friendly. A special mention about Mrs Alba ,a stylish P.R. and of the helpful "maître d'hotel" Suzanne. The quality of the food,the service and the kindness of everybody makes your holiday a success. It is the perfect place to relax and revigorate.

Helpful?
Thank walterdelarbre
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear walterdelarbre, We're delighted to read that you and your family have enjoyed the island and the hotel during your recent stay at The Botánico Hotel. Thank you so much for sharing such a great review. It is a real pleasure your mention about Mrs. Susana Alba, She´s going to be informed about it. Looking forward to welcome you back... More 

Level Contributor
5 reviews
4 of 5 stars Reviewed 1 week ago via mobile

Hotel may be a little bit dated but we'll worth the visit. Rooms are spacious and well equipped. Spa is out of this world and the gardens are very well looked after. The choice for breakfast was unreal. You name it, they had it. Didn't have dinner as you weren't allowed wear shorts which was a little disappointing especially as... More 

Helpful?
Thank Paul P
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Paul P, Dear guest, Thank you for your kind review. We sincerely value our guests and pride ourselves on authentic hospitality, aiming to provide a special experience for each and every visitor, we are glad to hear that this was your case. We are pleased to know that you have enjoyed the Breakfast Buffet, The Restaurants and the shuttle... More 

Harrogate UK
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 1 week ago

This was a good place to stay during our visit to Puerto De La Cruz. The hotel staff were, indeed, very helpful (as indicated in previous reviews). The room and bathroom were spacious and kept clean. Breakfast was excellent with a wide choice of food (even Prosecco on a Sunday morning and a chocolate fountain for those inclined to indulge... More 

Helpful?
Thank Clare100
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Clare 100, Dear guest, Thank you for your kind review. We sincerely value our guests and pride ourselves on authentic hospitality, aiming to provide a special experience for each and every visitor, we are glad to hear that this was your case. We are pleased to know that you have enjoyed our service, the rooms and the 3 restaurants... More 

Bangor, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

this holiday was a last minute decision to escape for a week to the sun.I travelled with a friend and we were both delighted with our choice of destination.The hotel was beautifully maintained and very comfortable. It is situated in the north of the island, which I am told is quieter than the south. The oriental spa garden and indoor... More 

Helpful?
Thank taytofan
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear taytofan, From The Botánico & The Oriental Spa Garden Hotel we want to express our heartfelt thanks to you for your stay with us and for your positive feedback. We really appreciate the moment of your time taken to share your experience with other travelers. We will transmit your feelings to the staff and specially to the Spa and... More 

Chester, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 1 week ago

10 out of 10 for all of the restaurants. Truly wonderful food and service. The beds in the rooms need upgrading, they are too soft and not good for your back. The spa and pool area should be very relaxing, but its not if you let the following bother you - as it did annoy me. The spa/pool staff are... More 

Helpful?
2 Thank VIV5B
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear VIV5B, Thank you very much for taking the time to review us in TripAdvisor Your suggestions are very important to us, we are very sorry, for the problems with the pool beds. Your suggestions and comments will be taken into account in our hotel. We look forward to seeing you again. Yours sincerely, Gustavo Escobar Hotel Manager More 

Newcastle
Level Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 1 week ago

This is the second time we have stayed at the hotel and the service is outstanding. The staff on reception were exceptional and dealt with all our requests in a friendly manner even from the requests we made by email before we had visited the hotel. The breakfast cannot be faulted in terms of quality or range of options. Simply... More 

Helpful?
Thank travellinggeordie_10
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Guest, We're delighted to read that you have enjoyed the island and the hotel during your recent stay at The Botánico Hotel. It's great to read that you enjoyed the island due to the hotel location and to know that It was your second visit and the experience has been even better. Looking forward to welcome you back when... More 

Rochdale
Level Contributor
151 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
5 of 5 stars Reviewed 1 week ago

We paid our second visit to this amazing hotel for a week in September 2016. The whole week and everyone involved was wonderful. The staff at Botanico can't do enough for you and the facilities are second to none. I would say this really is the best hotel we have ever stayed in world wide. The check in is friendly... More 

Helpful?
Thank LoubylouRochdale
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear guest, Thank you very much for your review. Our goal is to deliver the best service to our guests so they can experience a wonderful and unforgettable experience, moreover if it is the second visit. We are pleased to know that you have feel as "the best hotel we have ever stayed in world wide" and that you have... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Room Service
  • Free Parking
  • Free Breakfast
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Free Breakfast
  • Babysitting
Official Description (provided by the hotel)
Our hotel and spa, located in Puerto de la Cruz in Tenerife, is one of the most prestigious 5 star luxury hotels in the Canary Islands. Being the only official 5 star hotel “Gran Lujo”, we offer an elegant and tranquil atmosphere. In 1998 Hotel Botanico was the first hotel in the Canaries that became a member of the luxury hotel group "The Leading Hotels of The World". Classical in style, there is a timeless grace throughout our hotel, which we carefully maintain through ongoing investment programmes. We offer a variety of luxury accommodation combined with high-class restaurants and leisure facilities, including the award-winning Oriental Spa Garden for total relaxation. Enjoy from your room or suite the extraordinary views of the Atlantic or the Orotava Valley and Mount Teide. Experience the warm culture in this authentic part of Tenerife, combined with one of the most privileged climates in the world. Immerse yourself in the incredible nature, play a round of golf or just relax on the spectacular volcanic beaches. ... more   less 

Additional Information about Hotel Botanico & The Oriental Spa Garden

Address: Avenida Richard J Yeoward 1, 38400 Puerto de la Cruz, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range: $185 - $542 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Botanico & The Oriental Spa Garden 5*
Number of rooms: 252
Reservation Options:
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Also Known As:
Hotel Botanico And The Oriental Spa Garden
Botanico Hotel
Hotel Botanico Tenerife
Hotel Botanico & The Oriental Spa Garden Tenerife/Puerto De La Cruz
Hotel Style:
#1 Spa Hotel in Puerto de la Cruz
#1 Family Hotel in Puerto de la Cruz
#1 Romantic Hotel in Puerto de la Cruz
#2 Green Hotel in Puerto de la Cruz
#2 Luxury Hotel in Puerto de la Cruz
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