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Hotel Botanico & The Oriental Spa Garden

Certificate of Excellence
GreenLeadersSilver level
Avenida Richard J Yeoward 1, 38400 Puerto de la Cruz, Tenerife, Spain
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Hotel Botanico & The Oriental Spa Garden
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1,226 Reviews from our TripAdvisor Community

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Showing 765: English reviews
Liverpool, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This place was a beautiful find there was nothing i could have faulted at this hotel. The location was perfect for me and my family close to shops and bars The facilities for the children were brilliant and more than i expected. Would definitely return.

Helpful?
Thank zoetilman1826
england
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

The hotel is beautiful, the spa is spectacular and the food is amazing. Breakfast is a feast with so much choice, and the staff are very attentive. We had an evening meal in the ll Pappagallo restaurant and the food was superb. We celebrated our 40th wedding anniversary at the hotel and they made it very special for us with... More 

Helpful?
Thank kingsclere
Edinburgh, United Kingdom
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stayed at this hotel for 1 week in July with my family. Overall it was a great experience which I've summarised below. Restaurants I dined at the Italian and the Spanish restaurants. Both were brilliant, the Italian seemed to be more popular though i'm not sure why as the Spanish restaurant was just as lovely. The food in both... More 

Helpful?
1 Thank JenWhite
Basingstoke
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Read a lot on here about this place not being kiddie friendly, which almost put us off booking but this was totally not the case. When we arrived it was our sons first year birthday so we were presented with little cuddly toy gifts for each child. There was a baby pack with Johnsons baby products and a cute rubber... More 

Helpful?
Thank Maydeep
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Mrs. Maydeep, Thank you for sharing your great experience in Hotel Botánico & The Oriental Spa Garden with all Tripadvisor users. It is fantastic to read that you keep lovely memories of your holidays with your family and your kid birthday in the hotel because of our details. We are very glad to know that you all have enjoyed... More 

Kranj, Slovenia
Level Contributor
156 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Let's start with the good things of which there were many. First the hotel is probably one of the most attractive I have ever stayed in. Situated in beautiful tropical gardens they are a joy to wander around in the evening or day and the pools are also very attractively situated. Public rooms are all similarly attractive. Service was fine... More 

Helpful?
Thank junkuz57
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Guest, Thank you very much for this review about your fantastic holiday in our hotel. We are very glad to know that you were very satisfied with the wide selection of food, the relaxing atmosphere and all of our facilities and services. We hope to welcome you once again at Hotel Botánico 6 The Oriental Spa Garden. Best Regards,... More 

London, United Kingdom
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 1 week ago

We have had a lovely stay at this beautifly set hotel ,the service was top notch,the room was really comfortable if not just a little dated,however it was cleaned to a very nice standard and the turn down service with delicous chocolates was a very nice touch You must also try the amazing spa with its thermal cicuit and beautifull... More 

Helpful?
Thank google88
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Guest, We would like to thank you for your comments on this tripadvisor´s website and to let us know your feedback regarding your recent stay in Hotel Botánico & The Oriental Spa Garden. We are happy that you relished the friendliness of the staff, the service that cannot be faulted, the well laid buffet, and we are pleased to... More 

Udine, Friuli-Venezia Giulia, Italy
Level Contributor
40 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

The Botanico is one of the most beautiful and comfortable hotel I had ever stayed in. Every details, from the Lobby up to your gorgeous room and down to the magic SPA, everything is just aiming at perfection, for your full enjoyment and relax. The personnel is simply delicious; the breakfast is perfect, even by the pool. On the last... More 

Helpful?
Thank Mario F
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Mr. Mario F, Thank you for your preference in selecting Hotel Botánico and The Oriental Spa Garden for your holiday and for sharing your detailed review through TripAdvisor. It is a great pleasure to know that we were able to meet your expectations, as our guests satisfaction is our most important goal. We are glad to read that our... More 

Toronto, Canada
Level Contributor
138 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
5 of 5 stars Reviewed 1 week ago

Room is adequate a little on small. Layout however good as we have been to many trendy hotels that feel cramped. Bathroom size great. We requested firmer mattresses and they immediately accommodated and the pillow selection as well was available. Balcony faced ocean I'm sure garden view would be great as well. The garden provides a sense of serenity. Spa... More 

Helpful?
Thank notaholidayToronto
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Guest, Thank you for choosing Hotel Botánico & The oriental Spa Garden for your holiday and for the time taken to let us know about your recent experience through TripAdvisor. It is always wonderful to read such positive feedback, which serves as a great motivator to our team. It shows them that their passion and efforts to provide exceptional... More 

Gravesend
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We visited the hotel for a second time last September but this time we took my mum with us. We had a family room which was perfect for us. Everything was excellent at the hotel, the gardens are amazing with a great collection of Koi Carps, the pool area by the spa was great to relax. There did not seem... More 

Helpful?
Thank Louise S
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Mrs. Louise S, Firstly thank you for choosing Hotel Botánico & The Oriental Spa Garden and for sharing your feedback with the travelers of TripAdvisor. We are truly delighted to know that you have enjoyed an overall pleasant second stay with us and that you have appreciated our hotel’s service, facilities created for you to experience unforgettable moments during... More 

Rugeley, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We arrived almost two hours late and twenty minutes before the restaurants closed. Our welcome at reception could not be faulted with a cool refreshing drink and friendly informative staff who assured us we could eat in either place. After a very comprehensive introduction to our room, we got to the restaurant at 10.55 pm - five minutes before they... More 

Helpful?
1 Thank gerrybarton
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Mr. Gerrybarton, Thank you for having chosen Hotel Botánico & The Oriental Spa Garden to spend your recent holidays and for giving us some feedback. It is a pleasure for us to read that you have found the hotel beautiful, clean and the staff hard-working and friendly. We have forwarded to the head of the food and beverage department... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Our hotel and spa, located in Puerto de la Cruz in Tenerife, is one of the most prestigious 5 star luxury hotels in the Canary Islands. Being the only official 5 star hotel “Gran Lujo”, we offer an elegant and tranquil atmosphere. In 1998 Hotel Botanico was the first hotel in the Canaries that became a member of the luxury hotel group "The Leading Hotels of The World". Classical in style, there is a timeless grace throughout our hotel, which we carefully maintain through ongoing investment programmes. We offer a variety of luxury accommodation combined with high-class restaurants and leisure facilities, including the award-winning Oriental Spa Garden for total relaxation. Enjoy from your room or suite the extraordinary views of the Atlantic or the Orotava Valley and Mount Teide. Experience the warm culture in this authentic part of Tenerife, combined with one of the most privileged climates in the world. Immerse yourself in the incredible nature, play a round of golf or just relax on the spectacular volcanic beaches. ... more   less 

Additional Information about Hotel Botanico & The Oriental Spa Garden

Address: Avenida Richard J Yeoward 1, 38400 Puerto de la Cruz, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range: $164 - $393 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Botanico & The Oriental Spa Garden 5*
Number of rooms: 252
Reservation Options:
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Also Known As:
Hotel Botanico And The Oriental Spa Garden
Botanico Hotel
Hotel Botanico Tenerife
Hotel Botanico & The Oriental Spa Garden Tenerife/Puerto De La Cruz
Hotel Style:
#1 Romantic Hotel in Puerto de la Cruz
#1 Family Hotel in Puerto de la Cruz
#1 Spa Hotel in Puerto de la Cruz
#2 Green Hotel in Puerto de la Cruz
#2 Luxury Hotel in Puerto de la Cruz
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