We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Hotel Botanico & The Oriental Spa Garden

Show Prices
Certificate of Excellence
GreenLeadersSilver level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Hotel Botanico & The Oriental Spa Garden
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

1,316 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 819: English reviews
Ipswich, United Kingdom
Level Contributor
8 reviews
5 of 5 stars Reviewed yesterday NEW

A fantastic hotel, well deserving of its many awards. Staff are excellent – friendly, helpful and welcoming. Rooms are well appointed with plentiful space, TV (featuring BBC 1, 2 & ITV amongst the usual news channels) and large bathroom which full range of toiletries. A nice touch is that small bottles of water are left in your room daily. Our... More 

Helpful?
Thank Jobekenobi
Nottingham
Level Contributor
55 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

Came to stay here for 1 night. As we arrived they took the car and parked it in car park down the side. The welcome that we received was brilliant no complaints at all. We received our room keys and went up to the 4th floor, tried both the keys and neither of them worked so I ask 2 house... More 

Helpful?
Thank travelaround1990
London, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed yesterday NEW via mobile

My wife and I stayed here for a week at the start of September for a baby-moon before a baby is due. We were very impressed with the friendliness of the staff, the grandeur of the hotel and the excellent welcome we got! The rooms were decent with a great balcony - over looking the pool. The restaurants were very... More 

Helpful?
Thank ringb3
Bridport, United Kingdom
Level Contributor
4 reviews
5 of 5 stars Reviewed 2 days ago NEW

We were in Room 440 which appeared to be a smoking room as an ashtray was provided but it didn't smell smokey. The room was quiet and comfortable, with a fantastic bathroom which had a modern shower, a large bath and two sinks. The balcony, which overlooked the swimming pool, had sunshine early morning but in shade later on -... More 

Helpful?
Thank Chris S
Leeds, United Kingdom
Level Contributor
5 reviews
5 of 5 stars Reviewed 1 week ago NEW

From the moment we arrived we were greeted with a fruit cocktail, shown our wonderful room and made very welcome. In the first few minutes we found every aspect so relaxing and stress free. The hotel staff were just so wonderful that we gave up trying to remember names and can only say that ALL of them helped make our... More 

Helpful?
Thank yorkshirelass5004
Paris
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

Excellent handling & organisation by Helena at reservations Bit slow but good check in Excellent valet & porter service Excellent rooms Excellent housekeeping Excellent food Excellent service Overall excellent for a reasonable price Overall excellent we'll be back

Helpful?
Thank Rehza
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Rehza, Thank you for sharing your great experience in The Botánico Hotel with all Tripadvisor users. We are delighted to hear that you will definitely be back as you find the hotel excellent with a wonderful rooms, housekeeping and food. It would be fantastic to welcome you again at The Botánico Hotel. Best Regards, Gustavo Escobar Hotel Manager More 

Orlando, Florida
Level Contributor
9 reviews
5 of 5 stars Reviewed 1 week ago

This is the second time we have stayed at the hotel and the place is outstanding. The staff throughout are exceptional and dealt with all our requests in a friendly manner even from the requests we made by email before we had visited the hotel. The breakfast cannot be faulted in terms of quality or range of options. Simply outstanding.... More 

Helpful?
Thank collsee
Hoboken, Belgium
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

All the stafmembers were extremely friendly. A special mention about Mrs Alba ,a stylish P.R. and of the helpful "maître d'hotel" Suzanne. The quality of the food,the service and the kindness of everybody makes your holiday a success. It is the perfect place to relax and revigorate.

Helpful?
Thank walterdelarbre
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear walterdelarbre, We're delighted to read that you and your family have enjoyed the island and the hotel during your recent stay at The Botánico Hotel. Thank you so much for sharing such a great review. It is a real pleasure your mention about Mrs. Susana Alba, She´s going to be informed about it. Looking forward to welcome you back... More 

Level Contributor
5 reviews
4 of 5 stars Reviewed 1 week ago via mobile

Hotel may be a little bit dated but we'll worth the visit. Rooms are spacious and well equipped. Spa is out of this world and the gardens are very well looked after. The choice for breakfast was unreal. You name it, they had it. Didn't have dinner as you weren't allowed wear shorts which was a little disappointing especially as... More 

Helpful?
Thank Paul P
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Paul P, Dear guest, Thank you for your kind review. We sincerely value our guests and pride ourselves on authentic hospitality, aiming to provide a special experience for each and every visitor, we are glad to hear that this was your case. We are pleased to know that you have enjoyed the Breakfast Buffet, The Restaurants and the shuttle... More 

Harrogate UK
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 1 week ago

This was a good place to stay during our visit to Puerto De La Cruz. The hotel staff were, indeed, very helpful (as indicated in previous reviews). The room and bathroom were spacious and kept clean. Breakfast was excellent with a wide choice of food (even Prosecco on a Sunday morning and a chocolate fountain for those inclined to indulge... More 

Helpful?
Thank Clare100
Hotel B, Director General at Hotel Botanico & The Oriental Spa Garden, responded to this review

Dear Clare 100, Dear guest, Thank you for your kind review. We sincerely value our guests and pride ourselves on authentic hospitality, aiming to provide a special experience for each and every visitor, we are glad to hear that this was your case. We are pleased to know that you have enjoyed our service, the rooms and the 3 restaurants... More 

Questions? Get answers from hotel staff and past guests. Ask a question

1,588 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (1043)
Viewed
Room/Suite (91)
Viewed
Bathroom (28)
Viewed
View from Room (81)
Viewed
Hotel & Grounds (353)
Viewed
Dining (201)
Viewed
Family/Play Areas (11)
Viewed
Pool/Beach Area (54)
Viewed
Business Center/Function Rooms (1)
Viewed
4:11
Videos (1)
Viewed
Other (222)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (490)
Viewed
Ambassador Junior Suite (51)
Viewed
Amenities (89)
Viewed
Double Deluxe Room (39)
Viewed
Pool (16)
Viewed
Dining (45)
Viewed
Suite Atico Jacuzzi Reina Sirikit (106)
Viewed
Suite Presidential Bill Clinton (85)
Viewed
The Hotel (59)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (55)
Viewed
Room/Suite (11)
Viewed
Hotel & Grounds (15)
Viewed
Dining (3)
Viewed
View from Room (2)
Viewed
Other (24)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Puerto de la Cruz
22.9 mi away
Gran Melia Palacio de Isora Resort & Spa
0.4 mi away
Hotel Riu Garoe
Hotel Riu Garoe
#1 of 80 in Puerto de la Cruz
4.5 of 5 stars 626 reviews
25.4 mi away
IBEROSTAR Grand Hotel El Mirador
Show Prices
Show Prices
Show Prices
25.2 mi away
Vincci Seleccion La Plantacion del Sur
0.3 mi away
Apartamentos Casablanca
Apartamentos Casablanca
#4 of 80 in Puerto de la Cruz
4.5 of 5 stars 1,531 reviews
24.3 mi away
Royal Garden Villas
Royal Garden Villas
#1 of 58 in Costa Adeje
4.5 of 5 stars 634 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Room Service
  • Free Parking
  • Free Breakfast
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Free Breakfast
  • Babysitting
Official Description (provided by the hotel)
Our hotel and spa, located in Puerto de la Cruz in Tenerife, is one of the most prestigious 5 star luxury hotels in the Canary Islands. Being the only official 5 star hotel “Gran Lujo”, we offer an elegant and tranquil atmosphere. In 1998 Hotel Botanico was the first hotel in the Canaries that became a member of the luxury hotel group "The Leading Hotels of The World". Classical in style, there is a timeless grace throughout our hotel, which we carefully maintain through ongoing investment programmes. We offer a variety of luxury accommodation combined with high-class restaurants and leisure facilities, including the award-winning Oriental Spa Garden for total relaxation. Enjoy from your room or suite the extraordinary views of the Atlantic or the Orotava Valley and Mount Teide. Experience the warm culture in this authentic part of Tenerife, combined with one of the most privileged climates in the world. Immerse yourself in the incredible nature, play a round of golf or just relax on the spectacular volcanic beaches. ... more   less 

Additional Information about Hotel Botanico & The Oriental Spa Garden

Address: Avenida Richard J Yeoward 1, 38400 Puerto de la Cruz, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range: $195 - $544 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Botanico & The Oriental Spa Garden 5*
Number of rooms: 252
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, DerbySoft Ltd Shanghai HQ, Priceline, Hotwire, Odigeo, Travelocity, Expedia and Agoda so you can book your Hotel Botanico & The Oriental Spa Garden reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Botanico And The Oriental Spa Garden
Botanico Hotel
Hotel Botanico Tenerife
Hotel Botanico & The Oriental Spa Garden Tenerife/Puerto De La Cruz
Hotel Style:
#1 Family Hotel in Puerto de la Cruz
#1 Spa Hotel in Puerto de la Cruz
#1 Romantic Hotel in Puerto de la Cruz
#2 Green Hotel in Puerto de la Cruz
#2 Luxury Hotel in Puerto de la Cruz
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay