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Hotel El Tope

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Hotel El Tope
Hotel El Tope
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741 Reviews from our TripAdvisor Community

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Showing 450: English reviews
Aberdeen, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed yesterday NEW

We booked this hotel as we liked the look of the rooms as pictured above. Do not be fooled - this is not what we got. We were taken to a basement room in the annexe which was dark, dingy and the décor and furniture was very dated (certainly not 4 star nor anything like the quality and brightness as... More 

Helpful?
Thank Sheila D
Level Contributor
2 reviews
4 of 5 stars Reviewed 4 days ago NEW via mobile

My partner and I visited the hotel last week and were pleasantly surprised by the quality of the food, rooms and facilities. We had a spacious room with a huge balcony over looking the pool which was cleaned each day and kept spotless throughout our stay. The food was very nice with a wide range of options most of which... More 

Helpful?
Thank Amy E
Neath Port Talbot, United Kingdom
1 review
3 of 5 stars Reviewed 5 days ago NEW

We arrived 12 midnight. The hotel foyer etc looked impressive, spacious, airy and tastefully decorated etc. THE ROOM... We booked a "superior room' on an 'all inclusive' basis. The room equally impressed us on arrival for size and position, huge balcony and lovely views into the valley. We bedded down for the night, shattered following a day of travelling from... More 

Helpful?
Thank gc12959
Norhtampton
Level Contributor
3 reviews
3 of 5 stars Reviewed 1 week ago

The hotel was tired, but clean, the staff were lovely friendly people, food mostly good, but a couple of night's not so good, (what is German Soup anyway??) This is mainly a German hotel, we did not get to speak to many people whilst we were there, having said some of the Germans were courteous, one couple even friendly, our... More 

Helpful?
Thank Kbest-13
Greater London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Awful experience from start to finish - seems the very standard approach is to assign you a basement room and leave you there to rot - thomson basically dont care once they have your money and barring one staff member who was honest 'we will always assign you basement room if possible' just met by wall of silence and ignorance.... More 

Helpful?
Thank Seb K
Croydon, United Kingdom
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

My daughter and I planned this holiday over several months with Thomson travel. We arrived on 9th of September 2016 and were very disappointed when we were given a bedroom from hell in the basement minus 1 overlooking a ditch. We requesed with Thomson for a high floor but did not get it apon arrival due to availablity. We were... More 

Helpful?
1 Thank Yvonne G
Roma
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

As we stayed for two days in one of the rooms below stairs on floor -01 and then eight days in a reburbished room above on the third floor, we can vouch in our opinion that in the first type an uncomfortable hotel experience is guaranteed but in the second case an excellent one because of the very comfortable room... More 

Helpful?
Thank Kim B
London, United Kingdom
Level Contributor
4 reviews
1 of 5 stars Reviewed 2 weeks ago via mobile

If you are choosing to stay here I would say run as fast as you can. My mother and I are severely disappointed. Why are people being placed in a bedroom without any light and disgusting living conditions? Just to inform you by spending 1 hour in our room taking pictures to document this moment we are now sick we... More 

Helpful?
Thank cutiehammy
London
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed August 20, 2016 via mobile

Clean, spacious rooms. Great breakfast. Quite dated however. Short walk from the beach and promenade. Dinner was good value if you are not an all inc visitor. Small pool but good enough for kids to play in. Bring your own toiletries as these are not provided. Or buy from the local supermarket which is about a two minute walk away.

Helpful?
2 Thank just5ofus
Hoteleltope, Guest relation at Hotel El Tope, responded to this review

Dear just5ofus, Thank you for sharing your experience of your stay at our house. We are happy to read that you've enjoyed your holidays with us. We would be glad to welcome you again in the future. Best wishes, Your El Tope Team More 

County Dublin, Ireland
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed August 10, 2016 via mobile

This excuse for a hotel is so bad we have had to cancel our booking and move to another one. The room that we were given (17) is only suitable for using as a storage room and is not fit for humans. It is the size of a shoebox and faces out onto a ditch that a rooster has made... More 

Helpful?
3 Thank Cooney87
Hoteleltope, Guest relation at Hotel El Tope, responded to this review

Dear Cooney87, Thank you for your review regarding our hotel. It is a pity that you didn't enjoy your holidays with us, and we are very sorry for that. The room you have mentioned is a double room without balcony, which is in the basement, those rooms are not renovated yet. Regarding the "Please do not disturb" signs our housekeeping... More 

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Double Room with Mountain View (35)
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Shuttle Bus Service
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Gran Hotel El Tope where you will be made to feel at home during your stay with us.Our philosophy is to create a warm and enjoyable atmosphere where all our guests are considered to be our friends.Enjoy the calmness and the facilities provided in a warm and cosy family-like atmosphere where our kind staff members will be on hand to assist you at all times.Our hotel reflects the hospitality typical of the area as acknowledged by our guests.Our guests will enjoy free Wireless DSL Internet access throughout the hotel. The Gran Hotel El Tope is magnificently located with a panoramic view of Puerto de La Cruz and the fabulous Valle de la Orotava. In addition, it is also adjacent to the Martianez Shopping Centre, which is less than five minutes walk from the Atlantic Ocean beach and next to the fabulous swimming pool complex, Lago Martianez. The hotel is only 25 and 90 kilometres from the airports Tenerife North and Tenerife South, respectively. Each room is spacious and bright with a unique and elegant character, where every detail makes a difference. Our en suite facilities included fully equipped bathrooms, hair dryer, T.V., Telephone, wall-to-wall carpet and air-conditioning, as well as an optional safe and a mini bar. Their balconies are overlooking the sea or offer a view to the mountains.The swimming pool is located in a unique setting surrounded by green vegetation and magnificent gardens. ... more   less 

Additional Information about Hotel El Tope

Address: Calle Calzada Martianez 2, 38400 Puerto de la Cruz, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range: $58 - $318 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel El Tope 4*
Number of rooms: 220
Reservation Options:
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Also Known As:
Hotel El Tope Tenerife/Puerto De La Cruz
Hotel Style:
#12 Luxury Hotel in Puerto de la Cruz
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