Hotel Monopol
Calle Quintana 15, 38400 Puerto de la Cruz, Tenerife Spain
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About
#226 of 972 hotels in Tenerife
Location
4.7
Cleanliness
4.2
Service
4.1
Value
4.0
Looking for a place to stay in Puerto de la Cruz? Then look no further than Hotel Monopol, a romantic hotel that brings the best of Puerto de la Cruz to your doorstep.
Guest rooms offer amenities such as a flat screen TV, and guests can go online with wifi offered by the hotel.
Hotel Monopol features a 24 hour front desk, a concierge, and baggage storage, to help make your stay more enjoyable. The property also boasts a pool and free breakfast.
For those interested in checking out popular landmarks while visiting Puerto de la Cruz, Hotel Monopol is located a short distance from Historico Muelle Pesquero Puerto de la Cruz (0.1 mi) and Iglesia de Nuestra Senora de la Pena Francia (0.1 mi).
While you’re here, be sure to check out some of the French restaurants, including Shennys Bistro and Bar Cafeteria El Rolon, all of which are a short distance from Hotel Monopol.
If you’re looking for something to do, Botanical Gardens (Jardin Botanico) (0.9 mi) and Puerto Street Art (0.2 mi) are a nice way to spend some time, and they are all within walking distance of Hotel Monopol.
We’re sure you’ll enjoy your stay at Hotel Monopol as you experience everything Puerto de la Cruz has to offer.
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Property amenities
Wifi
Pool
Sauna
Free breakfast
Table tennis
Pets Allowed ( Dog / Pet Friendly )
Car hire
Solarium
Paid wifi
Hot tub
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Poolside bar
Baggage storage
Concierge
Non-smoking hotel
Sun terrace
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Private balcony
Safe
Telephone
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Historic Hotel
Centrally Located
Languages Spoken
English, French, Spanish, German
Location
Calle Quintana 15, 38400 Puerto de la Cruz, Tenerife Spain
Name/address in local language
Hotel Monopol
Getting there
Great for walkers
Grade: 100 out of 100
100
Sur Reina Sofia Airport
25.4 mi•
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Norte Los Rodeos Airport
13.7 mi•
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Rental Cars
219 Restaurants
within 0.3 miles
577Reviews30Q+A100Room tips
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Lovely individual Hotel, lots of character, great location so handy for shops restaurants and sea. Breakfast excellent and staff very helpful. Could not fault. Would certainly recommend if you like older style rather than modern chrome and glass. Look forward to returning
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Date of stay: November 2023Trip type: Traveled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Stayed here for a week which was probably a few days too long. We booked a double bed with balcony but first room we were given was twin and was directly over the road which made it impossible to sleep. We asked to be moved and the receptionist happily did this for us the next morning. Our next room was fine, terrace leading directly to the pool which was nice. However the rooms are very dated and in need of updating. We had a broken lampshade, mouldy bath seal, dirty paintwork and a number of other things that made the room feel tired and grubby, although the housemaids did a fantastic job at keeping the room clean. All the staff we dealt with were friendly and helpful. As others have mentioned breakfast is mediocre at best, lots of empty dishes, limiting choices of food and not a great deal of fresh fruit etc. The hotel location is fantastic for getting around and seeing the town. The building itself is also lovely and traditional but this hotel is in dire need of having some money spent on the bedrooms.…
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Date of stay: November 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We stayed here for one night while visiting Puerto de la Cruz. The hotel is in traditional style and is full of wooden beams and plants and has a really lovely feel and the staff are welcoming and helpful. Our bedroom was on the 3rd floor and was basic as was the bathroom and could do with some updating however was spotlessly clean. There is no air conditioning but has a ceiling fan above the bed which did help. Our balcony was large and we had a fantastic view over the sea which was unexpected as I had only booked a standard room with a balcony. Breakfast was ok but nothing special with limited choice. The best thing about this hotel is the location it right opposite a beautiful church and near to all the restaurants and bars but in a quiet area opposite the sea. I would definitely recommend this hotel if you are looking for a basic traditional hotel in the lovely old part of Puerto de la Cruz…
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Date of stay: October 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The hotel is in a great location in the centre of Puerto de la Cruz which makes the hotel a great base for the town and getting to the transport links like the bus station. It is a lovely old hotel and the staff on reception were very friendly and helpful. I had an upgraded single room in the newer looking back part of the hotel but it was a tiny single room with the bathroom being a little tired and the loo flush hanging a bit. The view from the patio door and balcony was of everyone else’s balcony and the pool and the seats by the pool. It wasn’t a room at the lovely wooden balconied front of the hotel but with everything considered it was ok for a couple of nights. There is wifi in the hotel but it times out and it seems the free option is only for a short while and the device cannot connect again for thirty minutes. There is no air con in the room just a fan which was fine when I was there but may be a problem in high summer. The breakfast was a good spread ranging from eggs, bacon, fruits, breads and it was tasty as they were making only a few bits at a time, like the eggs being done when needed so the food was always fresh. The restaurant has a view to plaza Europa and the front.…
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Date of stay: February 2023Trip type: Traveled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Overall we had a good stay at Monopol. (Room 139, sea views & direct pool access from balcony) Pros: Great location right by the main strip close to plenty of bars and restaurants. Beautiful and quirky reception with palm trees inside the hotel. Staff are friendly and helpful. Rooms, bedding and towels very clean. Our room also had direct access to the pool from our balcony which was very convenient. There is a pool and a hot tub and a sauna. Cons: Breakfast is basic and a bit bland. You won't go hungry but not the best breakfast we've had. Bathroom has a bad drainage smell in the mornings which seems to come up the plugs and toilet. No pool bar - the only way you can get food & drinks ordered to the pool is by walking through the hotel and ordering from Don Carlos restaurant next door to the hotel which is a bit inconvenient having to walk through in your swim wear. No air con in the rooms, there's a ceiling fan which blows hot air around and our bedroom was absolutely boiling at night. Mini fridge wasn't cold. You only get 30 mins free WiFi a day and then you have to pay for it. You also have to pay to use the safe. Overall though, an enjoyable holiday, a good stay and you get what you pay for. …
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Date of stay: August 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Lovely hotel in a great location, fantastic value for money, solo traveller and stayed for one week. I bought the week Internet package which was very cheap and worked a treat. Reception area is a joy to sit in. I'm coming back in August and cannot wait :-)
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Date of stay: March 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hotel is not bad. Rooms are basic bathroom smelt needs bleach down the toilet. No kettle. If you get a room facing the church you will get no sleep. At 3 am cleaners sweeping the streets and council trucks working. Defo recommend paying a bit more and get a different hotel.. breakfast is ok reception woman seems not to like english people
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Date of stay: June 2023Trip type: Traveled solo
Value
Location
Service
Room Tip: Yes dont stay here if you want to sleep
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Characterful, spotlessly clean and quiet. Perfect family run hotel, with 3 generations of history. Filling fresh breakfasts included. Forget the 5* characterless hotels out of town, Monopol has welcoming stunning atrium and friendly staff. Set In midst of numerous friendly restaurants and bars and right by the coast, area suitable all age groups. Miles of stunning walks. Local buses nearby. Choose family run Gregorios Trekking for your hiking adventures. Small well organised, informative and safe hikes by lovely family. At 67 and with vertigo i achieved Anaga park mountain hike to Chinemada - stunning views! Unforgetable memories
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Date of stay: May 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Wanted to be sure as possible of a good break after a harrowing year so I read many hundreds of reviews before selecting the Monopol for a two week stay in March, and I am delighted I did! The perfect location and architecture are already well covered so I will move straight on to the negative issues raised in other reviews of which most (though not all) turned out to be unfounded. Like any hotel which never closes its doors the rooms, by necessity, are refurbished on a rotating basis. The room I was given was clearly recently renovated, lovely shower and plenty of storage, basic but attractive furniture and two single beds pushed together. No kettle, limited tv channels and poor in-room wi-fi (free wi-fi works perfectly in the beautiful patio area) but for a 3* hotel a lovely room all round. A special thank you to the cleaning staff who did a wonderful job and made me feel so at home! Despite being close to the old centre, crowd noise was never an issue. The hotel is not really on a main thoroughfare and the excellent street music was never intrusive. The church does chime the quarter hours from 7 am till 11pm but after a couple of days is just seemed to fade into the pleasant ambience. Rooms not facing the church would probably barely hear it. The free breakfast buffet is copious and extensive, but I think even Oliver would decide that one serving was enough. As a Brit I have to say that the bacon was an affront to the pig that provided it, and the sausage (if indeed it could be classed as sausage) an abomination. Plenty of fresh fruit and various cheese and processed meat slices if that’s your thing. Unlimited cereals to top up on as a backstop. Bread is thoughtfully provided stale for easy toasting. Coffee and juice machines are actually quite good, though busy even in the quiet period of my visit. There is a restaurant, the ‘Don Carlos’ which operates in a portion of the hotel and is clearly associated with it, but which the hotel seems reluctant to acknowledge. Understandably perhaps as it is a total tourist trap, leeching off the hotels beautiful location and providing awful, overpriced meals to passing trade (I suspect they probably have the breakfast contract). There are 50 better dining places within a 10 minute walk. But (rant over) I would recommend the Monopol unreservedly as the perfect base for a visit to Puerto de la Cruz for those who are not looking for a 24-hour Ibiza type experience or a luxury spa hotel with hot and cold running flunkies. For £1000 a week more you would perhaps get a better breakfast and probably a kettle, but you would find yourself in a characterless chrome and glass citadel perched high above the town, isolated from the beautiful beach and downtown area by a gruelling 30-minute hike. It is said that location is everything and the best location in Puerto de le Cruz is the Monopol hotel.…
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Date of stay: March 2023Trip type: Traveled solo
Value
Location
Service
Room Tip: Be sure to get to the coach pick up location early, i was 20 minutes early & only just caught it....
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
Helpful
This hotel front is situated on a beautiful square with church in an old town. The back has beautiful views out to sea. It is decorated inside in stunning Canarian decor with amazing indoor plants and seating area. It is a 3 star hotel so the rooms are a bit dated but we liked that quirkiness. There is a swimming pool with sea views and relaxing seating area. There is also a small jacuzzi and sauna. The reception were really helpful and we felt they were very keen to make our stay enjoyable.The first room we were given unfortunately had plumbing problems with smell coming from the bathroom. They immediately changed us to a smaller room on the third floor. It was very cosy, had lovely view of the pool area and sea . Bathroom was small but perfectly adequate. We were very comfortable there. Everything in the hotel was spotlessly clean . The staff were all very friendly and obliging. The breakfast was quite basic , not a lot of fresh fruit and only cooked choice was rather fatty bacon , hard boiled eggs and fried eggs . We did discover they would cook omelettes fresh which we enjoyed. There was adequate fresh bread and croissants. All the jams , honeys and butter were in small individual plastic packets which is not good for the planet!!There was porridge which sometimes was very thin and cereals were basic. The town itself is great for a wander, lots of nice shops and plenty of choice of reasonably priced restaurants for evening meals , lots of choice for fresh fish . We visited Molly Malones Irish bar to watch rugby, a great fun place with music. The beach in the town is stoney but there are other beaches about 15 minutes walk away. Local bus station is about 10 minutes walk and the buses are frequent , on time and cheap. Garrachico is a lovely place to visit. We really had a lovely relaxing 2 week holiday although weather was a bit disappointing at times , however we did expect that the north of the island could be cooler. We would definitely visit the Hotel Monopol again and thank the staff for all their kindness…
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Date of stay: February 2023Trip type: Traveled as a couple
Room Tip: There is no parking at the hotel as it’s in a pedestrian area and taxis leave you a couple of...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
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PRICE RANGE
$59 - $118 (Based on Average Rates for a Standard Room)
LOCATION
SpainCanary IslandsTenerifePuerto de la Cruz
NUMBER OF ROOMS
92
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Frequently Asked Questions about Hotel Monopol
What are some of the property amenities at Hotel Monopol?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
What food & drink options are available at Hotel Monopol?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Are there opportunities to exercise at Hotel Monopol?
Yes, guests have access to a pool and a sauna during their stay.
Are any cleaning services offered at Hotel Monopol?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Monopol?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Hotel Monopol?
The staff speaks multiple languages, including English, Spanish, French, and German.