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Hotel TRH Taoro Garden

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Dining (64)
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About

#34 of 972 hotels in Tenerife
Location
4.4
Cleanliness
4.6
Service
4.8
Value
4.6
Travelers' Choice

If you’re looking for a romantic hotel in Puerto de la Cruz, look no further than Hotel TRH Taoro Garden.

For those interested in checking out popular landmarks while visiting Puerto de la Cruz, Hotel TRH Taoro Garden is located a short distance from Agustin de Betancourt y Molina Statue (0.4 mi) and Iglesia de Nuestra Senora de la Pena Francia (0.4 mi).

Hotel TRH Taoro Garden is a romantic hotel offering air conditioning, a minibar, and a desk in the rooms, and it is easy to stay connected during your stay as free wifi is offered to guests.

The hotel features a 24 hour front desk, a concierge, and a sun terrace. Plus, guests can enjoy a pool and free breakfast, which have made this a popular choice among travelers visiting Puerto de la Cruz. For guests with a vehicle, free parking is available.

While in Puerto de la Cruz be sure to experience local surf and turf favorites at Restaurante Oliva.

If you’re looking for something to do, Botanical Gardens (Jardin Botanico) (0.7 mi) and Puerto Street Art (0.6 mi) are a nice way to spend some time, and they are all within walking distance of Hotel TRH Taoro Garden.

The staff at Hotel TRH Taoro Garden looks forward to serving you during your upcoming visit.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Game room
Tennis court
Kids pool
Street parking
Wifi
Pool / beach towels
Outdoor pool
Shallow end in pool
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Poolside bar
Billiards
Entertainment staff
Evening entertainment
Table tennis
Highchairs available
Shuttle bus service
Car hire
Meeting rooms
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Salon
Solarium
Waxing services
Baggage storage
Concierge
Outdoor furniture
Shared lounge / TV area
Sun deck
Sun terrace
Sun umbrellas
First aid kit
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Flatscreen TV
Complimentary toiletries
Private balcony
Room service
Safe
Telephone
Wardrobe / closet
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Hair dryer
Show more
Room types
Mountain view
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Family
Languages Spoken
English, French, Spanish, German
Hotel links
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Traveler Insights
This summary was created by AI, based on 77 recent English reviews.
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Hotel TRH Taoro Garden is a tranquil retreat according to many guests, with its spacious rooms, picturesque gardens, and quiet entertainment. The hotel's service is frequently praised for its friendly, efficient staff. While most guests appreciate the hotel's cleanliness and variety of amenities, some suggest improvements such as modernizing rooms and providing tea making facilities. The hotel's peaceful location near the park earns positive feedback, though some guests noted construction noise from a neighboring property. Despite this, many travelers believe the hotel offers good value for money, especially with all-inclusive deals.
Location
Secluded
Atmosphere
Tranquil
Rooms
Comfortable
Value
Affordable
Cleanliness
Immaculate
Service
Attentive
Amenities
Comprehensive
Location
Secluded
Guests appreciate the hotel's quiet, picturesque location near the park and away from the town center. Some mentioned it's a nice walking distance to town or there is a free shuttle service.
  • David C
    David C
    Aug 2023 1 contribution
    The "Good" Location adjacent to a park with very little traffic noise, The "Great" The Staff and Management are top notch any issues are corrected when raised immediately...
  • Diana B
    Diana B
    Jul 2023 1 contribution
    ...Location was quiet but you could easily access the town via the free shuttle or a cab...
  • pete mandy 500
    pete mandy 500
    Jul 2023 28 contributions
    ...The location of the hotel is great, nice and peaceful near to the Taoro park...
  • David F
    David F
    Apr 2023 10 contributions
    ...Good location - free shuttle buses to town centre and back...
  • Frithav
    Frithav
    Apr 2023 2 contributions
    Lovely hotel, great location, and the staff were so kind, friendly and helpful...
  • Martina K
    Martina K
    Mar 2023 1 contribution
    Hotel has a great location on a hill above center of Puerto de la Cruz, next to nice park...
  • robchurch39
    robchurch39
    Feb 2023 21 contributions
    The location and setting is really paradise with beautiful gardens and the most amazing outdoor pool that has beautiful crystal clear water...
  • Miranka
    Miranka
    Feb 2023 2 contributions
    Lovely calm hotel in a great location overlooking Puerto de la Cruz...
  • adewhite46
    adewhite46
    Jan 2023 31 contributions
    ...The location of the hotel was a good 25 minute walk into town downhill through some nice gardens. The hotel was in a very quiet location which is what we wanted, however be aware that there is some building work going on nearby that could be a bit noisy...
  • maliFibi
    maliFibi
    Jan 2023 2 contributions
    ...Nice location, nice view, we were at the 4th floors the terrace quite panorama especially we were there during the countdown to the new year that you can see the fireworks from everywhere was very fantastic, the free parking close to hotel, just concerned something if you want to go to town you have to walk down about 15 minutes with some stairs and of course to go back to hotel 20 minutes walk up !!!...
  • Peter
    Peter
    Jan 2023 3 contributions
    Excellent hotel: good food, friendly staff, great location...
  • La_Fouinard
    La_Fouinard
    Nov 2022 4 contributions
    ...It’s a great location and nice and quiet next to a lovely little park...
  • dizzieannie
    dizzieannie
    Oct 2022 22 contributions
    ...Location great if you like walking...
  • Ads
    Ads
    Sep 2022 9 contributions
    ...Location excellent as away from main town so quiet...
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Atmosphere
Tranquil
Many travelers find the atmosphere of the hotel to be tranquil, with its spacious rooms, lovely gardens, and quiet, pleasant entertainment. The hotel is described as beautiful and restful, with staff contributing to a relaxing atmosphere.
  • JoshRL4
    JoshRL4
    Aug 2023 9 contributions
    ...We particularly appreciated the positivity of Jessica at the poolside bar and the poolside entertainment lady who was so happy and outgoing, it really created a lovely atmosphere. In addition to this, even the lifeguard around the pool was quick to make sure that a calm, relaxing atmosphere was maintained at all times...
  • Matt
    Matt
    Aug 2023 1 contribution
    ...The rooms are great and the beds are very comfy...
  • Cathy W
    Cathy W
    Jul 2023 42 contributions
    ...Hotel entertainment quite placid at times with local singers or organist. Loved night when Andy/ Angelo sang elvis sinatra, tom jones etc songs...
  • Lowe2785
    Lowe2785
    Jun 2023 441 contributions
    ...Also only a mirror in the bathroom, no other in the room...
  • alan u
    alan u
    Apr 2023 7 contributions
    ...We enjoyed the evening entertainment , listening to keyboard music and saxaphone player as we enjoyed excellent and inexpensive cocktails after dinner in the evenings...
  • Nina B
    Nina B
    Mar 2023 14 contributions
    ...We were upgraded to a suite, which was very kind, but all the rooms looked spacious and appropriately furnished... The bar area is comfortable and the entertainment there was standard holiday stuff... Most of the guests were of a similar age, enjoying the la k of musac and noise...
  • robchurch39
    robchurch39
    Feb 2023 21 contributions
    ...There is entertainment which is ok ( singer, small guitar band and piano player) so slightly repetitive...
  • Elisa D
    Elisa D
    Feb 2023 135 contributions
    The Taoro Garden Hotel is very beautiful...
  • Sarah D
    Sarah D
    Jan 2023 5 contributions
    ...Teide view rooms were lovely, enjoyed watching the parakeets...
  • codramble
    codramble
    Dec 2022 7 contributions
    ...The gardens are lovely and surround the pool and have a very restful effect. It is a quiet hotel and not a place for whooping it up but nevertheless supplies pleasant entertainment including traditional Teneriffean music a couple of nights a week...
  • KR
    KR
    Dec 2022 1 contribution
    ...Gorgeous breakfast selection in the dining room. Comfy beds and powerful shower in the bedroom...
  • suetaylorben
    suetaylorben
    Dec 2022 1 contribution
    ...Lovely gardens and swimming pool...
  • TheHyena
    TheHyena
    Nov 2022 40 contributions
    ...The rooms are large and spacious and clean...
  • dizzieannie
    dizzieannie
    Oct 2022 22 contributions
    ...Loved the traditional Canarian group and the saxophoist was good too, but some nights was just a keyboard player with the occasional karaoke type song which bored even us 60+ year olds...
  • jaxfella
    jaxfella
    Oct 2022 77 contributions
    ...Susan, Victor, Nuria, Delia (who dances around the dining room) Monica, Sergio Antonio and Santa...
  • Ads
    Ads
    Sep 2022 9 contributions
    ...Set in gardens with a large pool with bar & lifeguard...
  • carol h
    carol h
    Sep 2022 1 contribution
    ...Beautifully kept with a wide variety of plants and trees...
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Rooms
Comfortable
Travelers generally found the rooms to be clean and spacious, though some reported them to be dated. Views were often praised, but some guests complained about cleanliness and lack of modern amenities.
  • Shannon F
    Shannon F
    Sep 2023 1 contribution
    ...The room we were given was not what we had booked, however it was soon rectified by the staff...
  • David C
    David C
    Aug 2023 1 contribution
    ...The "Could be Better" The rooms are a little dated, The Air Con is poor, The room towels are a little threadbare, The food although well prepared and fresh tends to be lacking a little Variety and repetitive Rebuilding construction noise of an adjacent Hotel 6 days a week...
  • veronicahughes
    veronicahughes
    Aug 2023 6 contributions
    ...This hotel is one of the best hotels I have stayed in, a great situation of the island overlooking views of the mountains... The rooms were amazingly clean in fact they were spotless...
  • laura k
    laura k
    Aug 2023 6 contributions
    This hotel was lovely and the staff were very friendly. Our room was always clean and had everything we needed... The room had a fridge, hair dryer and the air con that worked well... We had a ground floor room so was worried about being safe at night (especially if no air con) but it was so quiet and had no troubles about it...
  • Matt
    Matt
    Aug 2023 1 contribution
    ...The rooms are great and the beds are very comfy... We stayed on an all inclusive deal and it was really worth it... It is an adults only hotel which meant it was quiet...
  • alan u
    alan u
    Apr 2023 7 contributions
    ...We stayed in Teide View room with lovely views over pool and mountains ...
  • Bucketlistcheck
    Bucketlistcheck
    Mar 2023 46 contributions
    ...No possibility to individually regulate temperature within each room. I would not have booked this hotel knowing this beforehand...
  • Nina B
    Nina B
    Mar 2023 14 contributions
    ...One of the first things to notice when you arrive is how immaculately clean the hotel is... We were upgraded to a suite, which was very kind, but all the rooms looked spacious and appropriately furnished... However the accommodation could have been improved by the provision of tea making facilities and tissues...
  • Denisia P
    Denisia P
    Mar 2023 1 contribution
    ...Very clean, big rooms with balcony, big bathroom, comfortable beds, staff very helpful, tasty breaksfast!...
  • Sharie Wallace
    Sharie Wallace
    Feb 2023 5 contributions
    ...Whilst showering that morning I realised there were a lot of “unknown hairs” in and around the shower I rinsed off what I saw but missed a hair purposefully, lone behold after the room was “cleaned the next day the hair“ was still there 🥴 it wasn’t an unnoticeable hair it was in plain sight right next to the shower head, this prompted me to buy some cleaning products just to make sure it was cleaned properly and free of out last visitors hairs...
  • jacqui061
    jacqui061
    Feb 2023 3 contributions
    Set on the top of a hill our room had views of the sea and the mountains. The beds were comfortable and the room clean...
  • Elisa D
    Elisa D
    Feb 2023 135 contributions
    ...There was a confusion with the booking so my father and I ended up with a double bed instead of two singles...
  • Miranka
    Miranka
    Feb 2023 2 contributions
    ...Comfortable Rooms with views of The Teide and gardens...
  • Madyak66
    Madyak66
    Jan 2023 14 contributions
    ...Room was basically a bedroom with separate bathroom and the beds were two singles pushed together as most hotels do (don't they like married couples sleeping together?)...
  • Jeni P
    Jeni P
    Dec 2022 1 contribution
    Dissapointed, booked this after reading all the reviews of the rooms. Truth is they aren’t good, if youre looking for a half decent room you’ll struggle.air conditioning didnt work in our first room so complained and moved... Finish in rooms isnt poor it’s terrible.. have 2 single bed’s pushed together yet are a married couple, food 🥘 luke warm, hardly any desserts, have to ask for its to be replenished… floor tiles need fixing... Not clean and immaculate but old worn and really bad finish…...
  • KR
    KR
    Dec 2022 1 contribution
    ...Gorgeous breakfast selection in the dining room. Comfy beds and powerful shower in the bedroom...
  • hayley s
    hayley s
    Nov 2022 1 contribution
    Loved this hotel for a whole variety of reasons... The rooms are spacious and those with balconies have lovely outlooks... Our room was a little dark as on the ground floor and situated right at the end, so I suspect the light issue is less of an issue elsewhere...
  • jaxfella
    jaxfella
    Oct 2022 77 contributions
    ...The hotel is spotlessly clean as are the rooms...
  • harrison939
    harrison939
    Sep 2022 13 contributions
    ...The room was spacious with a good sized shower room and balcony with a great view of Mount Teide...
  • carol h
    carol h
    Sep 2022 1 contribution
    ...Rooms were kept beautifully clean, meals were varied and tasty...
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Value
Affordable
Travelers found the hotel to be good value for money, especially for those opting for all-inclusive deals. Some mentioned that meals, drinks, and additional amenities were reasonably priced.
  • laura k
    laura k
    Aug 2023 6 contributions
    ...We were half board and the food was good... The drinks were a good price and had a range of good cocktails...
  • Matt
    Matt
    Aug 2023 1 contribution
    ...We stayed on an all inclusive deal and it was really worth it...
  • Delena C
    Delena C
    Aug 2023 17 contributions
    ...Our only other '-1 star' reason is that you have to pay for drinks in the evening when on a half board package, even water. We bought our own bottles down one evening and got told we couldn't have them at the table...
  • Olivia
    Olivia
    Aug 2023 4 contributions
    ...The bus was only about €8 return and it was a lovely way to get out of the hotel and see the sights of Tenerife!...
  • Cathy W
    Cathy W
    Jul 2023 42 contributions
    ...Drinks were generous and good value for money only downside is didnt provide any drinks inc water free if charge at evening meal... Definately say not for those wanting a rowdy time but lovely week there...
  • Lowe2785
    Lowe2785
    Jun 2023 441 contributions
    Last minute booking, rated no 5 on TA so took a chance... Beach towels are €10 each but fully refundable, with a €1 charge non refundable if you want to change them...
  • alan u
    alan u
    Apr 2023 7 contributions
    ...We enjoyed the evening entertainment , listening to keyboard music and saxaphone player as we enjoyed excellent and inexpensive cocktails after dinner in the evenings...
  • Bucketlistcheck
    Bucketlistcheck
    Mar 2023 46 contributions
    ...I would not have booked this hotel knowing this beforehand... The food is not up to our standards and we ended up eating lunch outside the hotel every day and just picking through the buffet options...
  • Nina B
    Nina B
    Mar 2023 14 contributions
    ...We had asked for a sea view but in fact a garden view would have been better... The wine that was available in the all inclusive deal was not great: people might be prepared to pay a little more for higher quality...
  • robchurch39
    robchurch39
    Feb 2023 21 contributions
    ...We went on an all inclusive break from Love Holiday and it was excellent value for money...
  • adewhite46
    adewhite46
    Jan 2023 31 contributions
    ...We didn't get a room with a pool view as we didn,t ask for it... I would say if you are looking for a value for money relaxing stay in the North of Tenerife you will hard to beat the Taoro...
  • Sarah D
    Sarah D
    Jan 2023 5 contributions
    ...All inclusive really good value for money, we thought...
  • louisetisdale
    louisetisdale
    Dec 2022 42 contributions
    ...The Buffett evening meal is also good value...
  • Jeni P
    Jeni P
    Dec 2022 1 contribution
    Dissapointed, booked this after reading all the reviews of the rooms. Truth is they aren’t good, if youre looking for a half decent room you’ll struggle.air conditioning didnt work in our first room so complained and moved...
  • hayley s
    hayley s
    Nov 2022 1 contribution
    ...The bar and outside terrace is lovely for post dinner drinks and offers very good value for money...
  • Luke Hucker
    Luke Hucker
    Nov 2022 2 contributions
    ...Also very close to Puerto de la Cruz, a 5 euro cab and reception will gladly call one for you...
  • jaxfella
    jaxfella
    Oct 2022 77 contributions
    ...The food and drink costs mean that all inclusive really is the way to go... For a €10 deposit you can borrow a towel for use at the pool and they will even change the towel and clean yours for €1...
  • Robin
    Robin
    Oct 2022 1 contribution
    First off the hotel is not a beach hotel and neither is is suitable for families with young children... Not had experience in Tenerife before but I felt drinks were well priced and we did pay much more for half board... We paid extra for a sea view and got an excellent view of the sea and the mountains over the side of the hotel very good...
  • dizzieannie
    dizzieannie
    Oct 2022 22 contributions
    ...Well worth paying extra for Teide view rooms...
  • Chloe
    Chloe
    Sep 2022 7 contributions
    ...If you are looking for a fun packed party/entertainment filled holiday or a place to take young children, this hotel probably isn’t for you...
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Cleanliness
Immaculate
Most guests praised the hotel's cleanliness, with many noting immaculate rooms, grounds, and pool areas. Only one comment mentioned dissatisfaction with cleaning service.
  • Olivia
    Olivia
    Aug 2023 4 contributions
    ...The salad was fresh every day and there was lots of options of cold meats and cheeses... The swimming pool area was nice and clean and there was plenty of sun beds which meant you didn’t have to wake up early to put your towel out - there was some available at any time during the day!!...
  • laura k
    laura k
    Aug 2023 6 contributions
    ...Our room was always clean and had everything we needed. There was a selection of toiletries like toothbrush and shaving things all eco friendly... There was hand soap and shampoo and body wash. No conditioner...
  • Delena C
    Delena C
    Aug 2023 17 contributions
    ...The staff were nothing but friendly and very helpful, they gave us all the advise needed to enjoy our stay on the island and gave us fresh towels every day even when we didn't request the room to be cleaned...
  • veronicahughes
    veronicahughes
    Aug 2023 6 contributions
    I cannot fault this Hotel!... The rooms were amazingly clean in fact they were spotless... The housekeepers are very friendly and happy and so helpful...
  • katy s
    katy s
    Jul 2023 18 contributions
    ...It's calm, clean and the service is 10/10... The gardens are so well kept and waking up with that wonderful view every morning was a great way to start our day!...
  • Excursion45520316979
    Excursion45520316979
    Jul 2023 1 contribution
    ...It is very clean here, the food is delicious, and the customer service is top-notch...
  • Lowe2785
    Lowe2785
    Jun 2023 441 contributions
    ...Beach towels are €10 each but fully refundable, with a €1 charge non refundable if you want to change them... Our garden room -515- was clean and spacious but very warm... Also only a mirror in the bathroom, no other in the room... Never needed to put a towel on as always free beds...
  • David F
    David F
    Apr 2023 10 contributions
    Large comfortable rooms, kept spotlessly clean, good views with building going on next door but not noisy... Cleaning, kitchen, waiting, and reception staff are so friendly and helpful...
  • Nina B
    Nina B
    Mar 2023 14 contributions
    ...The grounds are spacious and beautifully maintained... One of the first things to notice when you arrive is how immaculately clean the hotel is... We were upgraded to a suite, which was very kind, but all the rooms looked spacious and appropriately furnished... The restaurant was airy and well laid out...
  • Denisia P
    Denisia P
    Mar 2023 1 contribution
    ...Very clean, big rooms with balcony, big bathroom, comfortable beds, staff very helpful, tasty breaksfast!...
  • Sharie Wallace
    Sharie Wallace
    Feb 2023 5 contributions
    ...The hotel itself is generally clean although on the first day our rooms were not cleaned “towels etc so I had to do it myself even though we had put the sign on the door”. Whilst showering that morning I realised there were a lot of “unknown hairs” in and around the shower I rinsed off what I saw but missed a hair purposefully, lone behold after the room was “cleaned the next day the hair“ was still there 🥴 it wasn’t an unnoticeable hair it was in plain sight right next to the shower head, this prompted me to buy some cleaning products just to make sure it was cleaned properly and free of out last visitors hairs...
  • Sandra C
    Sandra C
    Jan 2023 8 contributions
    ...The staff were very helpful and cheerful and the hotel was kept very clean...
  • IJW
    IJW
    Dec 2022 9 contributions
    ...The gardens are immaculate and there was never any issue getting a sun bed The rooms are adequate and clean, comfortable beds...
  • hayley s
    hayley s
    Nov 2022 1 contribution
    ...It's clean, spacious and has good facilities, including a lovely pool area and gardens, great breakfast buffet and evening meal options...
  • jaxfella
    jaxfella
    Oct 2022 77 contributions
    ...The hotel is spotlessly clean as are the rooms... Oh and leave your beach towels at home... For a €10 deposit you can borrow a towel for use at the pool and they will even change the towel and clean yours for €1... There was a scary gentleman often present at the dining room door in a green tie who smiled and bathed us in hand sanitiser when we weren't looking but i didn't catch his name!!!!...
  • Robin
    Robin
    Oct 2022 1 contribution
    ...Room was clean and spacious just be aware when it says mini bar they mean mini fridge was sadly is empty so bring some bottles of water although I found the tap water to be fine... Bathroom was large and comfortable but ask receptionist for a non slip bath mat if you’re using the bath as a shower since it was quite slippery... Taoro if you are reading this can I recommend one in each bath room as standard...
  • KEITH HATFIELD
    KEITH HATFIELD
    Oct 2022 243 contributions
    ...Nice quiet hotel located above the town with helpful and friendly staff. Everywhere clean and well maintained...
  • carol h
    carol h
    Sep 2022 1 contribution
    ...All staff - hotel management, housekeeping, restaurant and bar staff, maintenance, grounds staff and poolside staff work incredibly hard and made us feel we were well looked after. Rooms were kept beautifully clean, meals were varied and tasty...
  • harrison939
    harrison939
    Sep 2022 13 contributions
    ...The room was spacious with a good sized shower room and balcony with a great view of Mount Teide. the hotel and grounds were well maintained and being in the north of the island were very green...
  • Chloe
    Chloe
    Sep 2022 7 contributions
    ...The hotel is spotless, the staff are amazing and we would come back here in a heartbeat!...
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Service
Attentive
The service at the hotel is frequently lauded as being excellent, with staff being notably friendly, efficient, and attentive.
  • laura k
    laura k
    Aug 2023 6 contributions
    This hotel was lovely and the staff were very friendly. Our room was always clean and had everything we needed... There was hand soap and shampoo and body wash. No conditioner... The room had a fridge, hair dryer and the air con that worked well... There were freshly made pancakes, bacon eggs and omelette at breakfast and freshly made meat or fish at dinner, cooked at request in front of you... The restaurant serviced lunch also and there was a pool bar where you could eat all day long... The pool seemed to open at 10 (although you could access the pool before then) and we never had to rush for sunbeds... There was a free shuttle bus to the town which didn’t run Saturday afternoons or Sundays...
  • Olivia
    Olivia
    Aug 2023 4 contributions
    ...The room was a lovely size and the balcony was great - especially with drying our swimming costumes and towels over night... They even had a little station for gluten free bread, and plenty of options for vegetarians... We arrived quite late in the night and the hotel had kept us some salad (I’ve put a picture in) which was lovely after a long day of travel!... The swimming pool area was nice and clean and there was plenty of sun beds which meant you didn’t have to wake up early to put your towel out - there was some available at any time during the day!!... My personal favourite part of the hotel was the day trips that they organised... There was two a week in which a member of the staff takes you on a public bus to a nearby town to show you around... The bus was only about €8 return and it was a lovely way to get out of the hotel and see the sights of Tenerife!... and overall the staff from the hotel was amazing and really cared about the guests... I will 100% be staying again and I cannot recommend this hotel enough!!...
  • JoshRL4
    JoshRL4
    Aug 2023 9 contributions
    Having recently returned from this hotel, I only have positive things to say. All hotel staff were very friendly, welcoming and professional at all times... It is clear that the service at this hotel is like a well-oiled machine, particularly at breakfast, lunch and dinner times... We particularly appreciated the positivity of Jessica at the poolside bar and the poolside entertainment lady who was so happy and outgoing, it really created a lovely atmosphere... In addition to this, even the lifeguard around the pool was quick to make sure that a calm, relaxing atmosphere was maintained at all times... The finely dressed gentleman greeting us at meal times was similarly friendly and professional... It made all the difference.We had a spa treatment too which unsurprisingly was similarly fantastic and professional... In short, all staff were great at all times and the finer details did not go unnoticed... To give an example, before each mealtime closed, a member of staff would go around to all remaining tables asking if they would like anymore food before they begin taking it away... This courtesy, along with others, was lovely... Regardless, we would 100% stay here again in a heartbeat...
  • Delena C
    Delena C
    Aug 2023 17 contributions
    My partner and I stayed for 5 nights and had a wonderful stay. The staff were nothing but friendly and very helpful, they gave us all the advise needed to enjoy our stay on the island and gave us fresh towels every day even when we didn't request the room to be cleaned... The staff around the pool were lovely, asking if you'd like to join in on games such as Uno/cards/ping pong, and if you were sunbathing on your own they'd offer to play with you which I thought was a lovely touch... The breakfast was amazing, everything you could ask for... The buffet food catered very well for meat-eaters, with fresh fish or meat being cooked in front of you every evening... We bought our own bottles down one evening and got told we couldn't have them at the table...
  • Lowe2785
    Lowe2785
    Jun 2023 441 contributions
    ...Beach towels are €10 each but fully refundable, with a €1 charge non refundable if you want to change them... Set air con to its maximum but after 3 hours it was still very hot... Technician came and wanted to test it over a longer period so suffered a bad nights sleep in the heat... Never needed to put a towel on as always free beds...
  • louise w
    louise w
    May 2023 1 contribution
    ...Everybody on both course, around 60 people, we overwhelmed by the kindness and convivial staff, the quality of the breakfast, the local musicians, the inviting rooms and the wonder of waking up under the gaze of the Teide...
  • Bucketlistcheck
    Bucketlistcheck
    Mar 2023 46 contributions
    ...Staff was very courteous and tried to do their best with conditions beyond their control. We were given a fan and upgraded to all included package, which was a nice gesture but we could not use it much since we tried to stay out most of the day... The cold air was only turned on at night after we complained and did not last into the morning... Overall, an uncomfortably hot stay in a mediocre facility with caring staff...
  • Sharie Wallace
    Sharie Wallace
    Feb 2023 5 contributions
    ...Stayed here for a 5 day birthday trip Arrived on the first day it was night time the receptionist was extremely helpful and welcoming, she informed us that the restaurant was closed so cold food was left for us to consume, which was a nice touch as we had been travelling all day, it was salad and cold meats but as a “pescatarian” and because of cross contamination I couldn’t eat any of it so took to “Uber Eats” On the second day we woke up and went to the gym, the equipment was really outdated but still worked fine so won’t really complain, although having air conditioning, a sound system or small speaker and some more small apparatus bits would have been good, but overall ok. After the gym we went to go and have breakfast which was not really great but there was still something for most to eat, I’m pescatarian and lactose intolerant, so the cold meats, cheese and dairy was limited to salad and fruit which was a hit and miss, there was also not a lot of information about the the dietary on the food so I had to be careful but nothing major... We went upstairs to our room to get ready and the lady with the braids “who I didn’t manage to catch her name from breakfast or I think I did I but I don’t want to spell it wrong” ( forgive me) came up to sing happy birthday (but I was unfortunately in the shower) so missed the whole thing but came out of the shower to be met by a bottle of champagne “how sweet and considerate” no one has done anything like that for me before so it was an amazing touch...
  • robchurch39
    robchurch39
    Feb 2023 21 contributions
    ...We went on an all inclusive break from Love Holiday and it was excellent value for money... The drink with the all inclusive was again excellent with Amstel lager and virtually all cocktails and branded drinks included and no wait time...
  • Madyak66
    Madyak66
    Jan 2023 14 contributions
    ...Reception was helpful with questions and the free bus to the town center was a nice touch. Hotel is attached to a lovely park,but it's a long walk down lots of steps if you want to go to town(seriously,elderly or disabled people should avoid) We booked B+B and the breakfast was basically the same every day,but there's a huge choice from cooked food to fruit,cereals bread and even cakes and wine,oddly... It's all very good and the cooks/waiters are friendly and always refilling your coffee if you want...
  • adewhite46
    adewhite46
    Jan 2023 31 contributions
    ...We were greeted by a very pleasant receptionist that informed us that they have plated a meal for us and left it in the dining room, and said they have kept the bar open to get a drink. This was a really nice start to our stay and a nice touch.The check in was efficient and quick... We were given a room, 218, on the second floor... The room was ok, nice shower and was kept really clean by the cleaners... The staff in the hotel were probably the happiest staff i have ever come across, all had time for a chat and a smile and really are a credit to the hotel and work extremely hard to make your stay...
  • Luke Hucker
    Luke Hucker
    Nov 2022 2 contributions
    Stayed here for a week, staff are as friendly as they come and very helpful... All Inclusive drinks were perfect - beers, wines, spirits and cocktails throughout the day... Also very close to Puerto de la Cruz, a 5 euro cab and reception will gladly call one for you...
  • La_Fouinard
    La_Fouinard
    Nov 2022 4 contributions
    We stayed here at the end of November and it was absolutely what we needed... Secondly the staff in the restaurant are lovely, but if you arrive on a busy Friday (like we did) it’ll be quite hectic if your Spanish isn’t great as they speak limited English... The staff were all absolutely lovely and really helpful, so this isn’t any criticism bar mine for not having gotten my Spanish better we went... The reception staff were so helpful and helped organise a couple of trips for us... They also didn’t call me an idiot for leaving the room key next to a magnet when we were out by the pool...
  • jaxfella
    jaxfella
    Oct 2022 77 contributions
    ...The staff seem to move between the bar, the restaurant and the pool bar depending on rotas but all the staff work hard and really are a credit to the hotel... She was great and made us a lovely toasted sandwich when we first arrived... We soon realised that Jessica was not unique and started trying to learn some of the names of the lovely people working there and making our holiday so enjoyable... Staff also all seem to be happy to assist behind the bar but Manu runs it with knowledge and a smile and Eugeno assists and can be seen smiling at all he meets... The airport transfer was long so we were packed off with a small picnic!... For a €10 deposit you can borrow a towel for use at the pool and they will even change the towel and clean yours for €1... I am not fit but managed to walk to town and back up over 200 steps but the hotels does run a complimentary mini bus with set times... The one thing we missed was the ability to make a hot drink in our room but with them available with the all inclusive package so readily, it was not fatal to our enjoyment... There was a scary gentleman often present at the dining room door in a green tie who smiled and bathed us in hand sanitiser when we weren't looking but i didn't catch his name!!!!... Thanks to all who made our stay special...
  • Robin
    Robin
    Oct 2022 1 contribution
    ...The staff were friendly and understood good English for those worried about language... Bathroom was large and comfortable but ask receptionist for a non slip bath mat if you’re using the bath as a shower since it was quite slippery... Taoro if you are reading this can I recommend one in each bath room as standard... A note on parking, there’s limited spaces out the front so when you get there if there’s no spots pop in and they will give you a map of the nearest parking with back door access to the hotel...
  • Hayley W
    Hayley W
    Oct 2022 1 contribution
    ...We booked this hotel for myself and my partner for the end of Oct for a week. When we checked in we were greeted by a very friendly receptionist who was extremely helpful... The staff are amazing and go above and beyond to make your stay as enjoyable as possible... They all work well together as a team and all seem to enjoy their work as they are all so happy... Thank you and we'll done to all the staff at the TRH Taoro Gardens, see you next year 👍...
  • dizzieannie
    dizzieannie
    Oct 2022 22 contributions
    ...Service so efficient and very friendly; food first class, comfortable beds, and all decoration beautiful; gardens gorgeous, and a back gate into the park... Well worth paying extra for Teide view rooms... Young people seemed quite bored by it, and it was hit and miss... I wouldn't hesitate to come back to Puerto De La Cruz and to this hotel, and would be my top choice in all of the canaries...
  • Chloe
    Chloe
    Sep 2022 7 contributions
    We stayed here in September 2022 and thoroughly enjoyed our stay and would recommend this place to anyone!... The hotel is spotless, the staff are amazing and we would come back here in a heartbeat!... We enjoyed all the meals at the hotel, there is a great selection and the food is very fresh as it is constantly being replenished or made in front of you... It is about 15 minutes walk to the main town but there is also a free shuttle that runs from the hotel to take you there which is very helpful as the walk back is very steep!... The hotel also provided us a picnic for our journey home which we thought was a lovely gesture!... The staff are very helpful and always friendly...
  • carol h
    carol h
    Sep 2022 1 contribution
    This was our second visit to TRH Hotel Taoro Garden and again, what a wonderful holiday. All staff - hotel management, housekeeping, restaurant and bar staff, maintenance, grounds staff and poolside staff work incredibly hard and made us feel we were well looked after... Rooms were kept beautifully clean, meals were varied and tasty...
  • harrison939
    harrison939
    Sep 2022 13 contributions
    ...There was always sunbeds available and as its an 'adults recommended' hotel no too many children... tea and coffee was also available...
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Comprehensive
Guests appreciated the variety of facilities and amenities offered, including the pool area, cleanliness, quality of food, and availability of inclusive packages. Some guests suggested improvements such as providing tea making facilities.
  • laura k
    laura k
    Aug 2023 6 contributions
    This hotel was lovely and the staff were very friendly. Our room was always clean and had everything we needed... There was a selection of toiletries like toothbrush and shaving things all eco friendly... There was hand soap and shampoo and body wash. No conditioner... The room had a fridge, hair dryer and the air con that worked well... Dinner had a range and always found something to eat... There were freshly made pancakes, bacon eggs and omelette at breakfast and freshly made meat or fish at dinner, cooked at request in front of you... With a range of other cold and hot food... The restaurant serviced lunch also and there was a pool bar where you could eat all day long... The drinks were a good price and had a range of good cocktails... The pool was a good size and always felt warm... The pool seemed to open at 10 (although you could access the pool before then) and we never had to rush for sunbeds... There were some all day long which made the holiday more relaxing... There’s a back door where you could go to a garden area and there were a couple of bars/restaurants which had nice food and cocktails (Alberto’s and taoro)... You can walk down to Puerto de la Cruz where there’s lots of shops and restaurants and beaches but it’s down a lot of steps through a nice garden... There was a free shuttle bus to the town which didn’t run Saturday afternoons or Sundays...
  • Lowe2785
    Lowe2785
    Jun 2023 441 contributions
    ...Beach towels are €10 each but fully refundable, with a €1 charge non refundable if you want to change them... Our garden room -515- was clean and spacious but very warm... Good patio area and nice and quiet... Set air con to its maximum but after 3 hours it was still very hot... Good generally good and great choices... We were All Inclusive and the drink choices were good... The girl in the daytime struggled to do much other than darts, shuffle board and bingo, but tennis and table tennis and pool were available... The pool was big and lots of sun beds... Never needed to put a towel on as always free beds...
  • louise w
    louise w
    May 2023 1 contribution
    I was lucky enough to spend two weeks in this marvelous hotel while running two teacher training courses. Everybody on both course, around 60 people, we overwhelmed by the kindness and convivial staff, the quality of the breakfast, the local musicians, the inviting rooms and the wonder of waking up under the gaze of the Teide...
  • alan u
    alan u
    Apr 2023 7 contributions
    ...The hotel is in beautiful setting with fabulous quiet pool and lush garden... We stayed in Teide View room with lovely views over pool and mountains ... The balcony got lots of evening sun and was ideal for relaxing with a glass of wine at the end of the day... We were staying on half board basis and found the food to be of excellent quality with plenty of options and live cooking stations for both breakfast and dinner... The staff in the restaurant and indeed everywhere in the hotel were efficient and friendly... We enjoyed the evening entertainment , listening to keyboard music and saxaphone player as we enjoyed excellent and inexpensive cocktails after dinner in the evenings... The hotel allows guests take lunch instead of dinner and we availed of this on a number of evenings in order to sample the wonderful tapas restaurants in Puerto de la Cruz... We would recommend this hotel to anyone looking for a relaxing break in Puerto de la Cruz and will definitely stay at this hotel again when we return to the area...
  • robchurch39
    robchurch39
    Feb 2023 21 contributions
    The location and setting is really paradise with beautiful gardens and the most amazing outdoor pool that has beautiful crystal clear water. The hotel is next to a park that is great for walking around, it is about 0.75 miles to the beach down a very steep hill... We went on an all inclusive break from Love Holiday and it was excellent value for money... The hotel is very quiet which is lovely and only about 20% of the sunbeds were used... The drink with the all inclusive was again excellent with Amstel lager and virtually all cocktails and branded drinks included and no wait time... There is entertainment which is ok ( singer, small guitar band and piano player) so slightly repetitive...
  • Sharie Wallace
    Sharie Wallace
    Feb 2023 5 contributions
    ...Stayed here for a 5 day birthday trip Arrived on the first day it was night time the receptionist was extremely helpful and welcoming, she informed us that the restaurant was closed so cold food was left for us to consume, which was a nice touch as we had been travelling all day, it was salad and cold meats but as a “pescatarian” and because of cross contamination I couldn’t eat any of it so took to “Uber Eats” On the second day we woke up and went to the gym, the equipment was really outdated but still worked fine so won’t really complain, although having air conditioning, a sound system or small speaker and some more small apparatus bits would have been good, but overall ok. After the gym we went to go and have breakfast which was not really great but there was still something for most to eat, I’m pescatarian and lactose intolerant, so the cold meats, cheese and dairy was limited to salad and fruit which was a hit and miss, there was also not a lot of information about the the dietary on the food so I had to be careful but nothing major... And I had the most amazing birthday holiday, what more could a girl ask for...
  • jacqui061
    jacqui061
    Feb 2023 3 contributions
    Set on the top of a hill our room had views of the sea and the mountains. The beds were comfortable and the room clean... The staff were warm and friendly and the food was plentiful and delicious...
  • Madyak66
    Madyak66
    Jan 2023 14 contributions
    ...Reception was helpful with questions and the free bus to the town center was a nice touch. Hotel is attached to a lovely park,but it's a long walk down lots of steps if you want to go to town(seriously,elderly or disabled people should avoid) We booked B+B and the breakfast was basically the same every day,but there's a huge choice from cooked food to fruit,cereals bread and even cakes and wine,oddly... It's all very good and the cooks/waiters are friendly and always refilling your coffee if you want...
  • codramble
    codramble
    Dec 2022 7 contributions
    We have stayed at the Taoro Gardens twice now and both visits have been memorable... The gardens are lovely and surround the pool and have a very restful effect... It is a quiet hotel and not a place for whooping it up but nevertheless supplies pleasant entertainment including traditional Teneriffean music a couple of nights a week... The staff are all very pleasant, cheery and helpful... Spare thinner blanket/duvets could be provided...
  • IJW
    IJW
    Dec 2022 9 contributions
    ...A lovely hotel We have just returned from 10 days and I would recommend it to anyone wanting a relaxing time although this is very much for the more mature guest The food is excellent along with the service in the restaurant. Lots of different options and always well cooked... The evening entertainment is very pleasant, nothing too loud The pool is nice but was very cold, the staff at the bar very good... The gardens are immaculate and there was never any issue getting a sun bed The rooms are adequate and clean, comfortable beds...
  • Luke Hucker
    Luke Hucker
    Nov 2022 2 contributions
    Stayed here for a week, staff are as friendly as they come and very helpful... Room was immaculate and overall cleanliness was very high standard... All Inclusive drinks were perfect - beers, wines, spirits and cocktails throughout the day... Also very close to Puerto de la Cruz, a 5 euro cab and reception will gladly call one for you...
  • La_Fouinard
    La_Fouinard
    Nov 2022 4 contributions
    ...The double bed we had was two (very comfortable) singles pushed together... We went for one of the Teide view rooms, which were stunning... The view from the balcony was truely breathtaking and we finished every evening sitting on the balcony with a quiet drink picked up from the local shop... It’s a great location and nice and quiet next to a lovely little park... The reception staff were so helpful and helped organise a couple of trips for us... They also didn’t call me an idiot for leaving the room key next to a magnet when we were out by the pool... In summary it’s a great place, really friendly with lovely rooms and great food...
  • jaxfella
    jaxfella
    Oct 2022 77 contributions
    ...The food and drink costs mean that all inclusive really is the way to go. The hotel is spotlessly clean as are the rooms... The staff seem to move between the bar, the restaurant and the pool bar depending on rotas but all the staff work hard and really are a credit to the hotel... Jessica did a spell in the pool bar when we arrived and again later... She was great and made us a lovely toasted sandwich when we first arrived... The airport transfer was long so we were packed off with a small picnic!... For a €10 deposit you can borrow a towel for use at the pool and they will even change the towel and clean yours for €1... The one thing we missed was the ability to make a hot drink in our room but with them available with the all inclusive package so readily, it was not fatal to our enjoyment... There is entertainment each night but a bit hit and miss... Lastly we must mention Daniel at the pool... Thanks to all who made our stay special...
  • Robin
    Robin
    Oct 2022 1 contribution
    ...The staff were friendly and understood good English for those worried about language. Food was buffet style with plenty of options evening meals were well varied and excellent quality... Room was clean and spacious just be aware when it says mini bar they mean mini fridge was sadly is empty so bring some bottles of water although I found the tap water to be fine... Beds were comfortable and the balcony was reasonably sized... Bathroom was large and comfortable but ask receptionist for a non slip bath mat if you’re using the bath as a shower since it was quite slippery... Taoro if you are reading this can I recommend one in each bath room as standard... We paid extra for a sea view and got an excellent view of the sea and the mountains over the side of the hotel very good... The grounds are nice with a good sized pool area and it also backs on to a large park...
  • Pavol I
    Pavol I
    Oct 2022 1 contribution
    This was our second stay in Taoro garden Hotel this year and it was just amazing... Room was clean and huge enough with the most beautiful pool and Teide view... There was always a great choice of meals either for breakfast or dinner... It takes around 10 minutes walk to the city center and around 20 minutes walk to the Playa del Castillo beach... Taoro garden Hotel became our favorite and we definitely will be back soon!...
  • Hayley W
    Hayley W
    Oct 2022 1 contribution
    ...When we checked in we were greeted by a very friendly receptionist who was extremely helpful. The hotel itself is kept extremely clean and tidy as are the pool area and gardens... The staff are amazing and go above and beyond to make your stay as enjoyable as possible... We loved our stay in this hotel and I really didn't want to leave after our week was up needless to say we will be back for another visit...
  • harrison939
    harrison939
    Sep 2022 13 contributions
    ...This was our second stay at Taoro Garden and if anything it surpassed our memories of the first stay. The room was spacious with a good sized shower room and balcony with a great view of Mount Teide... the hotel and grounds were well maintained and being in the north of the island were very green... There was always sunbeds available and as its an 'adults recommended' hotel no too many children... The menu was varied over the 10 days and there was always fish and meat available each meal time, with a good choice of salads and other foods... Wide choice at breakfast from cereal and toast to a large breakfast, fresh pancakes or omelettes toasted ham and cheese sandwiches or porridge... We went all inclusive as it makes the holiday easier... the free drinks included many branded drinks you would recognise as well as fresh cocktails... tea and coffee was also available...
  • Chloe
    Chloe
    Sep 2022 7 contributions
    We stayed here in September 2022 and thoroughly enjoyed our stay and would recommend this place to anyone!... The hotel is spotless, the staff are amazing and we would come back here in a heartbeat!... The pool is lovely, there was never any trouble getting a sunbed and the pool bar is great for snacks and drinks if you are all inclusive... We enjoyed all the meals at the hotel, there is a great selection and the food is very fresh as it is constantly being replenished or made in front of you... It is about 15 minutes walk to the main town but there is also a free shuttle that runs from the hotel to take you there which is very helpful as the walk back is very steep!... The hotel also provided us a picnic for our journey home which we thought was a lovely gesture!... The staff are very helpful and always friendly...
  • bluekite2013
    bluekite2013
    Sep 2022 24 contributions
    ...The hotel is very modern and clean, all staff were friendly and extremely hard working. We were all inclusive - the food was varied and tasty with branded alcohol in the many cocktail/drink choices... The pool area is very relaxing with plenty of sunbeds to go around and activities a couple of times a week... The town is a 10 minute walk down the hill with several bars and restaurants... Would definitely stay at this hotel if holidaying in the area again in the future...
  • carol h
    carol h
    Sep 2022 1 contribution
    This was our second visit to TRH Hotel Taoro Garden and again, what a wonderful holiday. All staff - hotel management, housekeeping, restaurant and bar staff, maintenance, grounds staff and poolside staff work incredibly hard and made us feel we were well looked after... Rooms were kept beautifully clean, meals were varied and tasty... We enjoyed relaxing by the pool in spite of the works going on in the building next-door... Beautifully kept with a wide variety of plants and trees...
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Marcia S wrote a review Nov 2023
3 contributions
This is a fantastic hotel. The manager & all the staff are excellent, The food in the restaurant is of good quality and well presented . The Bar service in the hotel & round the swimming pool is great too. The hotel & the rooms are very clean & well decorated. Cannot wait to visit again in March 2024
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Date of stay: November 2023
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Trip type: Traveled as a couple
Room Tip: The hotel & pool are surrounded by beautiful gardens. No need to get up early to reserve your...
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Ian C wrote a review Jan 2023
Swindon, United Kingdom28 contributions
Hotel's Favorite
Excellent hotel with friendly and welcoming staff and great food. We had a really relaxing 10 days were the staff were attentive and friendly with a great choice of food and drink throughout. Hope to return again soon.
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Date of stay: December 2022
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Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Barbara Ulrike Kögl, Atención al cliente/recepción at Hotel TRH Taoro Garden
Responded Jan 9, 2023
Dear 542ianc, Thank you for your fantastic feedback. We are happy that you describe us in your headlines as an "excellent hotel with friendly and welcoming staff and great food". Our client's opinion is most important for us and gives us the strength to keep on after these difficult 2 years. Thank you for you sharing your lovely words with us and we hope to welcome you again soon. Best regards Barbara Kögl - PR Hotel TRH Taoro Garden
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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webby8 wrote a review Nov 2023
Cwmbran, United Kingdom3 contributions
First of all, I'll start with the negatives, We arrived at night the bus dropped us on the corner. Then we had to walk down a dark road on our own Because the bus couldn't get down the narrow street leading to our hotel. If somebody had mobility issues, it would have been very difficult to get down there with suitcases. Secondly, it is more than just a short hop down to the shops, bars, restaurants, etc And if you want to walk. There are steps that are very, very steep and again. If somebody has mobility issues, they wouldn't be able to handle the steps. There is a free shuttle bus from the hotel but at certain times of the day and if you want to go at night time, it finishes around 5:30. So if you want to go down for a night out, you have to get a taxi and they charge anything from 5 to €10 for 1 trip so it can become quite expensive. But on the positive side the hotel was nice. We had bed and breakfast. And the food was very nice and plenty of it. Staff were very friendly entertainment at night. Wasn't to our liking, but can't be too picky on that. If the hotel was nearer to the bars restaurants and the waterfront. It would have been perfect. But I think it's slightly Misleading saying it's a short hop away
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Date of stay: November 2023
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Trip type: Traveled as a couple
Room Tip: Not so easy to get to where the bars cafes etc are if you miss the shuttle bus
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Response from Hotel- cmanager, Owner at Hotel TRH Taoro Garden
Responded 2 weeks ago
Dear Mr./Mrs. webby8, Thank you very much for your review of your recent stay. We're delighted to hear that you enjoyed the quality and variety of our breakfast offerings, and that the friendliness of our staff contributed positively to your stay. It's always our aim to provide a welcoming and comfortable environment for our guests. We appreciate your comments regarding the accessibility of our hotel, but this unique setting of our hotel, also offers stunning views and a peaceful environment, for those who want to enjoy it. Our hotel description always helps our future guests to know the exactly situation of our hotel and we are sorry for the missunderstanding. Most of our clients apreciate our shuttle service for free to Puerto de la Cruz, but of course we are always working to improve it and as you mention the taxi to the city center are about 5 to 10 Euro, depending on the part or the area you go, but really affordable. Rest assured, we are taking your feedback seriously as it helps us to enhance our guest experience. We're glad that, overall, your stay was a pleasant one. Thank you for your visit and for your feedback, because we are always working to get the satisfaction of our clients. Best regards,
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Seeingtheworld wrote a review Nov 2023
England185 contributions
Lovely setting situated next to botanical gardens The room was very clean with a balcony overlooking the beautiful gardens. Really comfortable bed Pool was perfect. The staff are very friendly and I would even go so far as to say joyful! They deserve credit for such an Incredible environment. The food was really lovely. We were half board which was worth every penny. The Only drawback is they are building a hotel at the corner and the noise during the day is pretty relentless. It looks like they are almost finished so hopefully it won’t be too long.
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Date of stay: November 2023Trip type: Traveled as a couple
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Response from Hotel- cmanager, Owner at Hotel TRH Taoro Garden
Responded 2 weeks ago
Dear Mrs. perrygirl, We value your feedback concerning your recent stay. We're delighted to hear that the serene surroundings of our botanical gardens contributed to a pleasant atmosphere during your stay. It's wonderful to know that the cleanliness of your room and the comfort of your bed met your expectations, providing a restful experience. Our team is thrilled to receive your compliments on their cheerful demeanour, and we're glad that our culinary offerings added to the enjoyment of your half-board arrangement. We appreciate your feedback regarding the construction noise nearby. While this is outside of our control, we understand it can impact the tranquillity of your stay. We anticipate the completion of the construction soon, which will restore the peaceful ambience our guests cherish. We hope to have the pleasure of welcoming you back in the future. Best regards
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Harpal wrote a review Nov 2023
The Royal Town of Sutton Coldfield, United Kingdom10 contributions
Lovely hotel and garden. Generally good food and choice in all inclusive though lunch was disappointing. Staff were very friendly and helpful. Went in November, weather was still good although couple days of cloud and hotel was quiet. There were always sunbeds available. Hotel is very clean. Very good stay!
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Date of stay: November 2023Trip type: Traveled as a couple
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Kay W wrote a review Nov 2023
London, United Kingdom4 contributions
Lovely hotel. Good quality food and plenty of choice. Branded drinks included in all inclusive. Pretty pool area with plenty of sun beds. Shuttle bus to town. Rooms nice and clean. Needs a mirror in the bedroom as only one in the bathroom and entertainment in the evening needs to be a bit more varied but these are only small quibbles. The main thing that would make me go back to this hotel are the staff. Everybody from reception to bar staff, cleaners, gardeners, waiting staff are all just so happy, smiley and helpful and made it a very pleasurable stay
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Date of stay: November 2023
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Trip type: Traveled with friends
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Scott wrote a review Nov 2023
2 contributions
Comfortable beds, good food, amazing staff who go above and beyond. It's in a good position within the location, not too busy but close enough to the main areas. Two pools, a main normal swimming pool and a relaxing pool that is more for laying down in and relaxing, wont even go above your knees.
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Date of stay: November 2023
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Trip type: Traveled as a couple
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Haylingfamily wrote a review Nov 2023
Portsmouth, United Kingdom25 contributions
Long review but I dont want to leave anything out! We're just returned from a week at this beautiful hotel. Myself, Hubby, Mum and 19yo daughter. Having had a bad experince earlier in the summer at a hotel in Cyprus, we were slightly obsessed with Trip Advisor ratings when choosing this holiday. This hotel rightly has amazing reviews and we're so glad we chose it. It's well over an hour from Tenerife South airport, dont let that put you off. The scenery changed dramatically when we were past the capital Santa Cruz, it's so beautiful, green and lush on this quieter side of the island. Arrival and check in was quick and smooth, we were shown in to lunch and then onto our rooms. We asked if our second room could be changed as it was at the end of the building and a little noisy from some construction work below. A lovely PR lady showed us an alternative and we were moved to the other side of the building right away. The rooms are all nicely decorated, modern, clean and comfortable. All with views of the beautiful gardens and pool area from the balcony. The food was fantastic, lots of choice every day. Fresh omelettes and pancakes at breakfast along with the usual full English & continental. Lunch and dinner had live cooking stations offering meat, fresh fish and huge king prawns. The paella one night was a highlight. Lots of salads, pasta, fries, canarian potatoes,vegetables, so much selection. We were invited to try the A La Carte restaurant one evening. I believe it is something new they're trialling and in future may be available for an extra fee but we were not charged. It was lovely, it felt a little more exclusive, we enjoyed a delicious 5 course set menu, with 5 * service, would recommend! We were All Inclusive and the drinks to our surprise were all premium spirits and mixers. The AI selection was huge, draft Amstel for my lager loving husband, Cava for me and a fabulous selection of colourful and beautifully presented cocktails. We spent each evening on the terrace enjoying the drinks and live music from the bar area. Entertainment wise, its pretty quiet compared to some hotels we've been to but we enjoyed the chilled out vibe each evening after being in the sun and swimming all day. The pool is great, big, clean and loads of sunbeds every day. The best thing though about this hotel is the staff. Every single one of them was always smiling, attentive, happy to help, they really are an asset. I wish I could name every one but a few who stood out were, the PR lady (didnt catch her name) Manu, Eugene, Neidhi, Susana, Jessica, Daniel, David & Emanuel. After we got home, Hubby realised he couldn't find his Airpods. The next day he got a call from the hotel, asking if he'd forgotten anything, he mentioned the Airpods and they said they had them as the maid had handed them in. They have now posted them. Amazing service, we thought they were gone. We plan to return next year and we can't wait, we wouldn't consider staying anywhere else in north Tenerife.
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Date of stay: October 2023
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Trip type: Traveled with family
Room Tip: Book a private transfer if you can, we were collected first on departure day and it was a very...
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3 Helpful votes
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Scenic43273462955 wrote a review Nov 2023
Merseyside, United Kingdom1 contribution
Just arrived home from a 5 day break at Taoro Garden. And i can't recommend it highly enough. From the minute we arrived, late in the evening after a very long journey we were so well looked after. We were told we had a complimentary upgrade to a suite, which was a lovely surprise and then instructed to leave our bag at reception, grab a drink from the bar and let ourselves into the restaurant (which had closed earlier in the evening) to find a table set with fresh fruit, water, bread and 2 huge plates of meats, cheeses and salads. We were so grateful. The hotel itself is lovely, spotlessly clean, gardens beautifully kept. The staff are all amazing. So friendly and helpful. Every single one greeted us, even if we were just walking by. We didn't need to put towels out by the pool as there was always space. The pool is saltwater which is much better than chlorine, and the pool bar, run by fabulous ladies is wonderful. They serve snacks (toasties, burgers, pizza, panini, chips etc) all cooked fresh to order, so if you don't want to go in for lunch then you can eat by the pool. The restaurant is table service for drinks and buffet style for food with fresh meat/fish cooked to order at lunch and dinner and pancakes/eggs/bacon/omelettes cooked to order for breakfast. The rooms have a good selection of toiletries. The only thing I needed was shampoo and conditioner - but these were available in the room. And big fluffy white robes! There is a fridge but no kettle, however you can hire one for the week that comes with a drinks package. We didn't feel the need as there are hot drinks available from 7am to 11pm in one of the bars or restaurant. Also there are hairdryers in the bathroom so you really can travel light! You can also borrow beach towels for a refundable deposit of 10 Euro. The All Inclusive package was great! There wasn't anything missing - cocktails, branded spirits, beer, wine, softdrinks, ice cream, slushies....and there is a free shuttle bus down to the sea front! There was entertainment in the evening usually some form of music, and various games and activities around the pool in the day. The hotel was decorated for Halloween, and the staff were dressed up, there were themed desserts and a magician! The staff work tirelessly but they seem to genuinely love what they do. Next to the hotel are the Botanical Gardens, so you can have a little stroll. We will definitely be booking to go back next year. It's the perfect adults only escape for some winter sun!
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Date of stay: October 2023
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Trip type: Traveled as a couple
Room Tip: Lots of toiletries in room. Hairdryer in bathroom. Beach towels available to borrow for a...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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kevp82 wrote a review Nov 2023
10 contributions
Our experience at this hotel has been very positive from the beginning. At reception, Ivan treated us great from the moment we arrived, explaining all the details of the hotel and advising us on everything we could see on the island, all in perfect English and with a very British accent (he insisted he was from the island, but we still don't quite believe it haha). The room was fine, but with some flaws, the air conditioning didn't work and that was a problem because it was very hot. The food is not of a hotel of this category, but it was decent. If we repeat on this island, we will come back hoping that these problems have been fixed.
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Date of stay: October 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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There are more places to choose from in the Puerto de la Cruz area.
PRICE RANGE
$87 - $134 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Taoro Garden
LOCATION
SpainCanary IslandsTenerifePuerto de la Cruz
NUMBER OF ROOMS
182
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HOTEL TRH TAORO GARDEN - Updated 2023 Prices & Reviews (Puerto de la Cruz, Spain)

Frequently Asked Questions about Hotel TRH Taoro Garden
Which popular attractions are close to Hotel TRH Taoro Garden?
Nearby attractions include Xwander Tenerife (0.2 miles), Jardin de Orquideas de Sitio Litre (0.2 miles), and Parque Taoro (0.1 miles).
What are some of the property amenities at Hotel TRH Taoro Garden?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hotel TRH Taoro Garden?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Hotel TRH Taoro Garden?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Hotel TRH Taoro Garden?
Yes, free parking and street parking are available to guests.
What are some restaurants close to Hotel TRH Taoro Garden?
Conveniently located restaurants include Indian Express, Muxacho, and The New Robin Hood.
Are there opportunities to exercise at Hotel TRH Taoro Garden?
Yes, guests have access to a pool and a fitness center during their stay.
Does Hotel TRH Taoro Garden have an airport shuttle?
Yes, Hotel TRH Taoro Garden offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel TRH Taoro Garden?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Hotel TRH Taoro Garden?
The staff speaks multiple languages, including English, Spanish, French, and German.
Are there any historical sites close to Hotel TRH Taoro Garden?
Many travelers enjoy visiting Castillo de San Felipe (0.8 miles), The English Library Tenerife (0.3 miles), and Bateria de Santa Bárbara (0.5 miles).